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Ford Escape has a power operated lift gate release switch ( button ) and power operated tail gate glass portion release switch ( button ). There are three main problems why you possibly can't lift the rear hatch ( 2008 | 2009 | 2010 | 2011 | 2012 | XL | XLT | LIMITED | HYBRID ).
My video on how to replace the Liftgate Actuator:
• Ford Escape - LIFTGATE...
First and most common problem is a burnt fuse. Since Escape has a power operated liftgate release switches, if the fuse is burnt you won't be able to lift the tailgate. Make sure to first check the 15A Liftgate Release fuse.
Second very common problem is a bad liftgate actuator. Is it a common failure on Ford Escape due to a poor design. Water gets in the liftgate and with time the door actuator stops working. Replacement is easy, bigger cost is the actuator itself.
Third possible reason is bad connection at tailgate power buttons. This happens for the same reason as second problem. Water, dirt, dust gets into the tailgate and builds up. Fix for this is to really clean all the wires and connectors and make sure everything is connected and tight.
Fourth and least possible problem is a failure of one of the power release switches / buttons. Fix for this is to replace the failed button.
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While QuiteAlright strives to make the information provided in this video as accurate as possible, it makes no claims, promises, or guarantees about the accuracy, completeness or applicability of the content. The videos are intended for information only. Follow the manufactures repair procedure and use appropriate safety procedures. No information contained in this video shall create any expressed or implied warranty or guarantee of any particular result. All do-it-yourself projects entail some risk. It is the sole responsibility of the viewer to assume this risk. QuiteAlright is not responsible or liable for any loss damage (including, but not limited to, actual, consequential, or punitive), liability, claim, or any other injury or cause related to or resulting from any information posted in this video.