Forecasting Fundamentals: #5 AHT Varies Across the Day

  Рет қаралды 32

CallCentreHelper TV

CallCentreHelper TV

Күн бұрын

In this instalment of our video series exploring what you need to know about forecasting, and what they won't tell you, Call Centre Helper's Jonty Pearce explains how AHT varies across the day.

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