[Front Load Washer] Installing the Drain Hose

[@quintondavid7023]

Just an observation the graphic suggests no lower than 24” but the voice said 15”

[@LGUSASupport]

Hi, quinton. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Chad

[@megatherion9349]

Good answer Chadbot!!!!

[@Dan-ph6nh]

Yeah - and no higher than 40" when the graphic says 96"....

[@Jakrabat94]

Yea... quite the difference in measurements and no clear indications on what of them is correct 😅🤷🏼‍♂️

[@tonykay3057]

@@Jakrabat94 Swap inches to cm

[@mpxz999]

Can we cut the drain hose shorter at the drain end, and move the supporting U-bracket to the new end? My machine only needs like 2-3ft to get to the drain. 6ft is really an inconvenience to route around my other hoses and wall

[@LGUSASupport]

Hello there! You can cut the drain hose of a front load washer shorter at the drain end and move the supporting U-bracket to the new end. However, the drain hose is designed to be flexible, allowing you to extend, shorten, fold, or unfold it as needed. You have the freedom to adjust it according to your needs. Also, we recommend referring the owner's manual for better good to know about its recommended length of the hose. -Junel

[@theycallmebadsosad1581]

can we let the drain hose be on the floor due to having a floor drain?

[@LGUSASupport]

Hey there. Unfortunately, you can't. Improper installation of the drain hose can result in flooding and property damage. Please use the owner's manual of your unit and follow the installation guidelines. - Danee

[@redensantos7210]

Lift the mid section of the hose to minimum height

[@VerboseVindication]

How far away can the machine be from the standing pipe?

[@LGUSASupport]

Hey there! We want to be sure you have all the information you need when installing your LG washer. So we can be sure to provide you with the correct information, could you please let us know the model number of your washer unit? We look forward to hearing from you! *Josh

[@nvsabhishek7356]

Is this valid for top load as well?

[@LGUSASupport]

The installation process for the top load washer might have a few differences. Here's a step-by-step instructions on how to install the drain hose for LG top load washer: www.lg.com/us/support/help-library/drain-hose-installation-top-load-washer-CT00000305-1424384977665 Should you encounter any issues or have further questions, feel free to DM us on Facebook or Twitter @LGUSSupport, or refer to the product manual for additional assistance: www.lg.com/us/support/manuals-documents

[@megatherion9349]

and what if its on a pedestal?

[@LGUSASupport]

Hi, mega. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ). Thank you. ^Chad

[@megatherion9349]

@@LGUSASupport Thanks "Chad" for not answering my simple question! Some people HATE CrapBook! You get a SUCK IT Review! 👎

[@megatherion9349]

Any humans around?

[@yansenkcd3945]

What about other models

[@LGUSASupport]

Hey there, the process can be slightly different depending on your model of LG Washer, but they are all fairly similar. Feel free to send us a private message on our Facebook or X using @LGUSSupport with your model, serial, and phone number. We would be happy to look into these specifications for you. ~TammyJo

[@mdzaid5925]

It looks like an april fools video. How will it drain if the pipe is installed so high?

[@LGUSASupport]

Thank you for your feedback! For proper installation, use a drain hose no lower than 15 inches and no higher than 40 inches, as the video explains. If you have any questions or concerns, please don't hesitate to contact us on social media at @LGUSSupport with your contact details. -Anthony

[@subhashpatole9327]

Top load. Washing machine drain pip8ng

[@subhashpatole9327]

Top load washing machine drain piping

[@LGUSASupport]

Hello! Thank you for your comment. We’d like to provide you with the following link for instructions on installing the drain hose for your LG Top Load Washer: www.lg.com/us/support/help-library/drain-hose-installation-top-load-washer--1424384977665 If you are connecting the drain hose to a standpipe, please clip the end of the hose into the elbow bracket. Then, insert the end of the hose into the standpipe and use a tie strap to secure it in place. We hope this helps!

[@kysugu]

Why dont you include this in instruction?

[@LGUSASupport]

Hi there. We would like to get a better understanding of your concern. Please send us a private message on Facebook or Twitter with the handle @LGUSSupport to discuss your concern in detail. Thank you. -Shae

[@BobbieGWhiz]

Does LG have any humans to respond to these comments?

[@LGUSASupport]

Hey there. We appreciate you asking us this question because, we are LG representatives, and we're ready to help you. Please let us know if you have any questions or concerns and we'll get to it! ^Anthony

[@BobbieGWhiz]

@@LGUSASupport It just seems that the LG responses in the comments section are not actual replies to the questions asked. Thanks.

[@LGUSASupport]

Hey Bobbie! We understand why you might feel this way, but we are here ready to support you the best we can. ❤️ ~Tegan

[@BobbieGWhiz]

@@LGUSASupport It seems like another question from quintondavid asking about 24” vs 15” did not get a direct response. Thanks.

[@malikharoon757]

What the hell they should use an easy language not the computer language to answer questions

[@LGUSASupport]

Hello, Malik. Thank you for sharing this with us. We read from your comment that you were having trouble with the product, so we’d like to help make it right. Send us a DM on Facebook or Twitter and we'll be ready to help. -Mishi