Front Office Procedures

[@KipNic79Marus]

Thank you Crown Legacy Hotel for preparing and sharing this educational video however I have a question, between the assisting staffs, ie. the bell boy and the transport rep and the guest (Mrs Diaz) who is supposed to lead the other inside the hotel to the reception from the main door?. Thank you.

[@maurinemacheso6746]

haya ...kumbe pia wewe uko hapa Kipnic

[@tilakraj9271]

Thanks for giving me knowledge ,,

[@sarahfofana4150]

She gave her name and you keep calling the guest ma'am !