Hotel English - Using Travel English at Hotels

In this hotel English lesson, you can learn how to use English in common hotel situations. It could also help you if you work in a hotel! Do you need help with your conversation skills? Try a lesson with one of our teachers today: bit.ly/ooe-teachers.
Do you travel abroad, for work or for pleasure? If so, do you normally stay in hotels? Are you comfortable using English to reserve a room, check in or out, and deal with any problems you have during your stay?
In this class, you'll learn how use travel English for hotels in clear, natural English.
See the full version of this lesson with text on our website: www.oxfordonlineenglish.com/h...
Contents:
1. How to Make a Reservation 0:36
2. Checking In 4:39
3. Talking about Hotel Facilities 6:01
4. Dealing with Problems and Complaining 9:38
5. Checking Out 12:45
This lesson will help you learn:
- How to make a reservation for a hotel in English
- Phrases to use when you check into a hotel in English
- Ways to ask about hotel facilities
- How to make complaints if you're not satisfied with the hotel
- Ways to respond to complaints if a customer is not satisfied with the hotel
- Different phrases to use when checking out of a hotel in English.
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See more free lessons like this on our website: www.oxfordonlineenglish.com/
A big thank you to the Alphabet translation team from Syria for the Arabic captions!

[@tungnguyenvan7716]

I just wanted to say thank you for your great lessons, it was very helpful to me.

[@lethithanhhue8103]

In the future, i'd like to be a receptionist so this video is really useful for me. I hope teacher will update plenty greatful lesson. Thanks for teaching. All the best for you.

[@karoulinishak4362]

Many thanks for this video. We recall what we learned in the past. Please make more videos about working in hotel’s.

[@budimalau8824]

This isWonderful. As an English teacher for hotel programme of vocational school, I think this is very usuful and helps my students understand what to say.

[@AngelRakTay18]

I work as a recepcionist in a hotel so this is pretty useful. Thank you very much for this video 😀🇬🇧!

[@Oxfordonlineenglish1]

Thanks, Luis! Glad it was helpful for you.

[@rosy26810]

Thank you.

[@giuseppeballardini3330]

Prety uself

[@pekitas2066]

I'm working in a Hotel too :v

[@tugaycelebi7392]

we are colleagues. Hello from İstanbul

[@user-jy7vq1ic7w]

than you for providing us with such a wonderful lesson. I am going to do internship at hotel, so it's very useful to know how to communicate with the customer!

[@monstercrafters-xdjames-ch6059]

Thank you so much for your lesson it really very nice and helpful, very clean 👍

[@camilalastra1262]

This was very helpful, thanks a lot!

[@johnnytran7440]

Thank so much for your helpful lesson !

[@gilbertfrenchdeutschland5509]

You do an excellent job teacher I loved

[@miguelarcanjooliveira8130]

thank you so so much

[@gonoka9649]

l)l)

[@Treep.c3267]

Well done guys, tomorrow I have an interview at the hotel. So that, this vocabulary is really useful for reception hotel.

[@comfitkampit6031]

maldives?

[@saidfarid6382]

Hello Professor Thank you so much for your interesting lessons ,i do appreciate your job.I wish you peace and happness under the sky of prosperity. Take care and have a good time. All the best. Your Student from Algeria.

[@bichloan597]

I am happy for your answers . Thanks so much . I have adjusted the speed to follow your recommendation .

[@vvv6178]

really I need this video to learn english...thanks a lot for your efforts

[@SkyAaronBrink]

super helpful and useful! it covers almost every situation which makes the video great!

[@jesussan05]

Thank you so much for your helpful It is amazing and wonderful too

[@riclou1910]

Thank you very much indeed for this lesson!

[@Oxfordonlineenglish1]

You're welcome, Richardes! Thank you for watching!

[@johnarvinbarcelona387]

Amazing! Good idea that you did start off with checking in till checking out. Now I know more functional words for hotel stuffs.

[@najatomzakaria5945]

Thank you for this course because it's helpful and clearly

[@LilyCinderella]

Watching this scene..ouhh missed my job! 💖 I was really enjoy to do my best to help my guest, my tenants.

[@leewiese6210]

For me, as a student in hotel and tourism management, it's really helpful, but it would also be nice to talk about useful expressions for the receptionist in those situations.

[@Oxfordonlineenglish1]

Thanks for the suggestion! We tried to cover common interactions; can you suggest other situations that would be useful for you?

[@soledadaguilar6833]

T

[@soledadaguilar6833]

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T

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R6dt

[@abdelnaserhegazi6752]

this lesson is really useful. thank you

[@sendatamie8574]

thank you so much

[@vanessajoinville4584]

Wonderful! I learned so much!

[@marioassis6542]

Good and interesting classes. No long dialogue with clears words and ideas

[@Oxfordonlineenglish1]

Glad it was useful for you, Mario! Thanks for the comment.

[@malamsama9464]

Oxford Online English pl

[@phongbkk6729]

it's very useful for me. thank you so much

[@hussainalhamadani8265]

So useful and interesting lesson, thank you so much

[@doll0726]

I’m working for a front desk in Japan and we have many guests whose 1st language are English. This video is so useful and I need this kind of videos more! Thanks!!!

[@Oxfordonlineenglish1]

So glad these videos are helping you! Thanks for watching!

[@yongluo1873]

thank you teachers !

[@souravkonar1940]

Very nice and helpful video, thank you very much 🙏

[@mariaramos4647]

Thank you. Very useful lesson

[@linhdatang]

Really helpful for me. I need this to travel somewhere on the vacation. So professional.

[@thaonongthi9986]

The lesson is really wonderful

[@thitrucphuongho4092]

the teachers'voice is really so strong.The explanations to new words are clearly.

[@proudvisual1061]

Very interesting to listen and will be more helpful for us to travel frequently

[@Oxfordonlineenglish1]

Glad to hear it--thanks for the comment!

[@BAngel-fi6mk]

Your videos are so cool and useful! Great thank!

[@mucahitkarademir7794]

This is useful, I have worked as a receptionist in a hotel.

[@BugraSahin00]

was it hard to work in a hotel cuz im gonna work this summer .

[@larastern1797]

Thank you so much for your videos !!! I enjoy it and I`ve learnd many situations in hotel !!! It´s Great, your canal !!! I like it !!! With love !!! 🥰🥰🥰

[@babasam7161]

Thank you so much for this things ......

[@naqibnaqib9629]

Ww great thanks for making this nice vedo, I really appreciate you, what you have done means Alot to me

[@arpineamiraghyan3630]

Thank you so much 💖💖💖

[@sherifmahran8443]

Amazing conversations

[@fadumoabdi5595]

Thank you Oxford Online English

[@shallyyore9170]

Very nice guys. Definitely usable for my class. Thanks.

[@aminbaghi7052]

yeh. like me

[@charbeltannios546]

Thank so much Great job 👍👍👍

[@ibrahim_im]

Thank u

[@mariasogen7890]

Good topic to learn, thank you.

[@sushmavishwakarma743]

This video is useful for me because this time i learn to speak English.

[@crysnaancing7351]

Goodmorning im so glad to your channel your excellent its so clearly the vedeo thanks a lot for your kindness and thank you for your charing the both of you

[@emmanuelbreton8304]

Wow, you guys are fantastic, this video helps me a lot for the next time that I can travel. Keep making this kind of video

[@Nora.Kabeche]

Thank you for this video 👍

[@mussiebelay8740]

thank you so much for yr lovely lessons. 👏👏

[@djeblisamir2585]

thank you for your useful information it is really interesting

[@emadhussainhamed9173]

Thanks alot for all these useful lessons I really benefit them I also would like to watching special episodes about pronunciation

[@Oxfordonlineenglish1]

Glad you enjoy the lessons Emad. We have some lessons that can help with pronunciation: www.oxfordonlineenglish.com/free-english-pronunciation-lessons.

[@alejandrolopez6626]

Very helpfull, thak you so much!! :D I work in hotel industry in a none english speaking country and sometime i do need to speak english, i wish i´ll be as fluent as these teachers. Wonderfull!! I need a course, where can i pay :D

[@Oxfordonlineenglish1]

Glad you enjoyed the lesson, Alejandro! If you'd like more information about courses and teachers, you can visit our website: www.oxfordonlineenglish.com/about-our-online-english-teachers.

[@rafamart5454]

Thanks a lot.. very useful

[@abdiabdullahi7705]

Thank you my teacher for help8 us next time i need like this vidios

[@Tom4Fr]

Awesome content ! Really loved the images ! I wish I'll be able to get here one day

[@user-wb2yc7du3z]

helpful English video , thanks !

[@BR0.980.]

Thanks sir and mam

[@reneortegasilva7]

Sound great for a normal trip, it solve a normal trip. But some times we need to have conversation with bellboy and business room. Thanks a lot for this tips!!!

[@mariagallo4715]

it's an amazing way to learn english

[@exewee]

nice input...im so glad that i watched ur video...TQ

[@vananhpham1588]

Really helpful, thanks

[@michelparedes226]

I do love it, thank you so much

[@khanhchihoang8181]

Thanks for this lesson

[@vigithsajeevan4605]

Thank you so much. Very useful.

[@thithutrangphan4044]

I really love your voice, teachers. Love from Vietnam❤️

[@Mineyo1990]

this guy is gesticulating with his hands, really great job, very natural.

[@PartySpend]

Done. Thank you.❤️

[@kanishkatanveevlog]

Excellent.. thanks sir..

[@gbprovince2650]

This video is pretty good for those who doing as receptionist at hotels... It's request to you to make video for medical receptionist

[@Oxfordonlineenglish1]

Thanks for the request. I'm not sure if we'll be able to do a specific video on that topic, but we do have some medical videos which you may also find helpful: www.oxfordonlineenglish.com/talk-about-illness-medicine, www.oxfordonlineenglish.com/going-to-the-doctor.

[@olgagolubkova2558]

Thanks so much!

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This vidéo helped me a lot i really recommend it 🥰🥰🥰

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Excellent

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Thank you very much❤❤❤❤

[@ohlakabe]

it's a really good english teaching video

[@jalehuseynova6985]

that was very helpful, thanks

[@gulak7450]

Thanks a lot it is so useful and I am looking forward to watching others

[@Oxfordonlineenglish1]

Glad you enjoyed the lesson, Gulsum!

[@tenzinchadrathanksalot4681]

+Oxford Online English Thanks a lot...

[@chandricajoseph6312]

it's really helpful.Thank you.

[@Oxfordonlineenglish1]

Glad you found it helpful, Chandrica!

[@minakuchi369]

Thank your for share

[@argentinaargentina5048]

Very interesting and useful .kudos!

[@ThanaPhaPloen]

thank you for shair

[@tiewtourdan-6022]

Thank you for share

[@Mary-nt4qs]

It’s helped me a lot,thank you How can we ask about facilities before make a reservation?

[@Oxfordonlineenglish1]

Glad you enjoyed the lesson! You can use the same phrases from this video to ask about facilities before you make a reservation as well, such as: 'I need to go to the airport on Wednesday morning. Do you offer a shuttle service?'.

[@Mary-nt4qs]

Oxford Online English thanks 🙏

[@korish7774]

Very very useful lesson. I am grateful to this cool persons! Hello from Ukraine.

[@kosancsc9552]

thanks a lot . it's very good communication

[@Oxfordonlineenglish1]

Thanks for the comment, Kosan!

[@antoniodominguez3839]

That was great guys!!!

[@gololase1]

In real life is a little bit different, but of course help us, people like me, Thank you

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thanks for your helpful for me

[@Maja-kn3mg]

Very good!

[@saibaba1334]

Excellent n wonderful videos plz upload more videos thanks

[@Kimkim-bb7qy]

Nice! Thank you teacher !

[@ngawang9304]

Thank for sharing video....... great jobs....

[@madoboilamboni4290]

congratulation oxford online English!

[@Oxfordonlineenglish1]

Thanks for watching, Madoboi!

[@raju_swansicookingfood3118]

Awesome sir

[@jhonny7810]

Very well guys.

[@estheramon22]

I really appreciate it, very helpful and useful, thank you

[@sonatvklva7298]

Absolutely useful lesson. Thanks 👏🏻 But please use subtitles all the speaking between teachers

[@msrworld5940]

I was looking for this type of video....