FYK: What is a Service Level Expectation (SLE) in Kanban?

[@MarkBurville]

Love it, remember SLA's from 30 years ago. Sooooooo much better SLE. Such harmony with probalistic forecasting, inspecting and adapting with effective metrics Thanks DV+RR+TM 🌟 Psst... PSK please please 😉 Rofl - Flow efficiency 🤷‍♂️ err and straight 🤣

[@osnyzinho]

Hi guys! Amazing show! One question for @Daniel: How should we sell Kanban projects? How to make the client believe that he will not receive as answer to "when will be done?"

[@OskarPiano]

From a completely different angle. You guys use A LOT of phrasal verbs and casual speech (e.g. "hands down", "throw a fit") and sometimes you go really fast with them. It allows for widening vocabulary for foreign speakers (Foreigners usually learn the formal language in the first place).

[@AgileforHumans]

Thanks for the feedback. We will try to keep this in mind in the future.

[@loaymohamed]

Do we need to depend on SLE instead of Charter, or as part of it?

[@g-ronnmendoza]

Good thing “right sizing” is not even a factor in comping up with SLE.