Daniel Goleman The Father of Emotional Intelligence on Managing Emotions in the Workplace

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Emotional Intelligence is arguably the most important skill for any leader to succeed in the future of work.
So what is EQ?
According to Daniel Goleman, an internationally known psychologist and also known as the father of emotional intelligence, emotional intelligence is a competence, a workplace ability, that makes you stand out from others.
But why is EQ critical for leaders? Continue watching in this episode of The Future of Work with Jacob Morgan.
Catch the episode shownotes and transcript here: bit.ly/fowDGoleman
BOOKMARKS:
0:00 -- Intro
1:58 -- Daniel’s background and how he got involved with emotional intelligence
5:05 -- What is leadership and what does it mean to be a leader
5:40 -- What is emotional intelligence
7:42 -- Is emotional intelligence something you learn or is it genetic
10:48 -- What emotional intelligence does for us
13:32 -- Should leaders always be positive, even if they are feeling upset or frustrated
16:40 -- How emotional intelligence manifests in an individual
20:09 -- Why do we need emotional intelligence?
27:32 -- Three methods to manage your emotions in the workplace
40:49 -- What do you do if you work for a leader who is not emotionally intelligent
43:23 -- How to create an emotionally intelligent organization
This episode is sponsored by Workplace by Meta.
Whatever you bring to work to help you be you, Workplace from Facebook celebrates it. Their familiar features help everyone work together in new ways. To make your place of work a great place to work, visit bit.ly/fowWorkplaceByFB
#futureofwork #leadership #emotionalintelligence #leadershipskill #futureworkplace
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Jacob Morgan is a keynote speaker, best-selling author, and futurist. He explores how the world of work is changing, what the future of work is going to look like, and we need to do to prepare. To work with Jacob or have him speak at your event visit TheFutureOrganization.com

[@JacobMorgan]

If you enjoyed this video, please like and subscribe! It helps the channel grow and allows us to make more. Thank you!

[@aquaearthnfirequ_pinsnsavi1721]

Where are the links that you consistently say throughout the interview that you'll "try" to put in? I'm not going to assume the worst but why say you would put it in if you were not going to? Is it a business thing?

[@Menna-hu4sj]

•mange inner life first ,then lead the other. •i care about you. •naming the emotions.( Iamm happy ,iam sad, angry... • what I feel will move to the other so don't fake it. • i am doing what is the most important for a long term _ self management. Solutions: 1) breath 2) name the emotions

[@beldir1701]

This works when the actual brain is healthy. Yet many people have inflamed brain, malnourished brain, dispositions to depression, border line of some kind of mental health, which causes over thinking, over reactivity and on top that trauma. Sometimes when we cope and cope we might be tired so my suggestion is change your diet, have structured sleep schedule, exercise so the brain plays a role in emotional intelligence and helps out the process. Also deal with your trauma, avoid toxic relationship, read and be educated. Emotional intelligence is harder to master compare to other skills.

[@aquaearthnfirequ_pinsnsavi1721]

That's a part of my Human Design Makeup. My vibrational energy influences people around me.

[@sitiakhmaliamohdyassin]

31:04 focus on your breathing to make u being more resilient 34:04 your mind have to be trained to stop thinking because your mind is always busy u just don’t notice it

[@prabhaoldies1tiwari122]

Types of empathy really an eye opener 🙏

[@LEDemontionDev2532]

Managing emotions from the best guest speaker and psychologist of our century. Thank you, Jacob.

[@JacobMorgan]

my pleasure!

[@dan_iversaire]

Amazing interview. First time I see a host capable of asking questions properly to Daniel Goleman. Thanks for keeping it real and sharing the knowledge to both of you !

[@JacobMorgan]

Thanks for the kind words!

[@dan_iversaire]

@@JacobMorgan well deserved on this one sir 💯🔥

[@rajadas6432]

I've watched Dr. Goleman's interview with podcasters and right now watching this episode. I admire Jacob's level of engagement, active listening (understanding not replying), patience & openness (the things where he wants to improve) in the entire discussion. These things actually make difference. Well done, Jacob. And as always Dr. Goleman is gold standard, quite & calm like a placid lake.

[@JacobMorgan]

Thanks!

[@veronikabencic1357]

What an amazing human being!

[@starlizgold7339]

A fruitful conversation that was! It’s unfortunate I can only like this video once 😊

[@shireenghebanajib8518]

Always admired him and specially his book, Emotional Intelligence.

[@mukumakapaipi9646]

Liked the manner in which you conducted the interview. You asked good question and were calm and collected. Well done Jacob, thanks to Mr. Goleman for his insight and enlightment.

[@JacobMorgan]

Thank you

[@RachelSDay1982]

I often mirror the behavior of my manager and coworkers, which isn't always a good thing because I have worked in environments where certain people can behave badly, and others, like myself, must calmly tolerate their misconduct and not react in the same way. Unfortunately, I've had my share of horrible bosses. Dan Golen's book, Emotional Intelligence, helped me to realize this sad truth years ago. However, I also realize there are certain ways that I could react that might stop their bad behavior in its tracks. A good man is hard to find? A good boss is equally hard to find. Thanks, Mr. Golen for your helpful advice!

[@JacobMorgan]

Lots of people fall into that trap, so glad you found the podcast and Dan's work helpful!

[@HikeRx]

I have a coworker who is good at what he does, but he is the biggest narcissist. He is highly manipulative and condescending. He seems to lack real empathy. It is such an emotional challenge to work with him. If it wasn't such a good paying, stable job I would have quit long ago. On days he is not working I feel so much more at ease.

[@JacobMorgan]

So sorry to hear that. Sadly it’s common

[@redlipmarketing]

😢 The worrisome part, is the eerie feelig... if it was there from the start, handle that person with care. He actually might be something a lot higher than a narcissist. And do dispense this talks like they're candy, because part of the reason in many companies still let narcissist/ psychopathic people rise to the top, it's because we let them. I am not saying anyone showing those traits, shouldn't be a leader, I am saying the rest has to be so knowledgeable about this, they do not let them do harm.

[@salomendungu-ambari9893]

😮😮

[@bridgetmtshali9247]

Teach people how to treat you. He has the right to be who he is without pretending and you have the right to put him in the line that says "you stop hear" without saying any word, quietly so. Your silence will be too loud for everyone to hear the pulse of your heart. He is flushing away your peace and joy. Put a NO, NO sign on your face. Enough is enough. Pain just wrote for you. You're hurting and you will hurt others unconsciously.

[@kingkhan-qt9tt]

I have the same situation sitting in front of me. No hi, no good morning, but I don't need it anymore. I equally own the office, so I don't need to get upset and demotivate myself.

[@suewint1585]

It's really interesting to see the whole behavior science behind emotional intelligence and the do's and dont's of handling emotions at work. I often wonder how much and what kind of emotions to reveal because you want to be honest with your colleagues given that the work environment is welcoming. The professor's breakdown on the 3 types of empathy was really eye opening as well!

[@noormemon3534]

How about legal system is used

[@user-wu6kg8ii6o]

Really employed this piece. This is my third time watching it. Power!

[@skarthik5459]

WOAAH !! You threw some really good questions

[@aliveliev3998]

Thank you for this wonderful video

[@NavinderNarang]

Have been waiting for this! Superb learning!

[@JacobMorgan]

Hope you enjoyed it!

[@pepesebastianparralescarrion]

Con mucho respeto en español . Es positivo las conferencias de Inteligencia Emocional

[@drjamunarajeswaran6547]

wonderful listening

[@aliveliev3998]

Really, I enjoy watching this one, it is very useful as the father described properly regarding EI.

[@Larry21924]

This is an impactful article. A similar book I read turned my world upside down. "The Art of Meaningful Relationships in the 21st Century" by Leo Flint

[@ariazli4241]

Hey Daniel, I'm new to your subscription. I can see you have made a lot of videos; very impressed by the high quality. Could you please point me to the ones that may help us to manage the emotions during a change cycle in the change management? Many thanks. Best regards, Aria

[@mattinglyfamily]

Daniel Goleman is simply exceptional. The father of EI is the epitome of EI. Read the book in late 90’s. It really stuck. Highly recommend the book, “Leading with Emotional Intelligence.” Great text too.

[@JacobMorgan]

Yes he is!

[@jessejulian3875]

Proven concepts very well expressed in simple language. Nicely done, thanks.

[@JacobMorgan]

Thanks!

[@DidiyogasalsastudioTM]

totally agree it is in your blood

[@stephenwong804]

Great interview, thanks. I am about to delivery a workshop on this topic, this really helps.

[@JacobMorgan]

Awesome, good luck!

[@dr.rickpineda4192]

Outstanding interview. Thank you.

[@JacobMorgan]

thanks!

[@scrufhack3]

This is GOLD!!!

[@JacobMorgan]

thanks!

[@geoffreykimalyo-zx7xv]

Very Ethical Intuitive/Intentional Management

[@MontyCerf]

Some very important messages here. Thank you.

[@JacobMorgan]

You're very welcome

[@ariazli4241]

Many thanks. Extremely helpful. 😍

[@JacobMorgan]

my pleasure!

[@user-bb4dn6eq7x]

Superb questions asked.

[@JacobMorgan]

thank you!

[@gracemaina9240]

Powerful talk.

[@ruthshepherd533]

This is so powerful. I'm in the process of being aware and controlling my emotions. This is an incentive to continue on this journey of evolving into a better person.

[@JacobMorgan]

Thank you!

[@Hello.Yellow.Mellow]

I stumbled upon this today. So intersting. Jacob, kudos to you, I can sense you are nervous sometimes , DG is so larger than life with his knowledge, but you are so courageous, u keep going and keep the engagement up ❤

[@JacobMorgan]

Glad you enjoyed the interview.

[@MindfulMaverick29]

20:38 summed it up well

[@alyahyai]

Excellent lesson on EQ, thank you for such great insights

[@JacobMorgan]

Thanks

[@patrewn]

Thank you Daniel and Jacob

[@JacobMorgan]

My pleasure!

[@JacobMorgan]

My pleasure!

[@aquaearthnfirequ_pinsnsavi1721]

Sounds just like the expectations of what men and women expect in relationships these days. I'm starting to notice there's a lot of people in this world that just are evil as f***! Others just need some healing and don't know what they do others have just been hurt so they're going through that painful ending, survival mode, kind of a ebitter b**** phase, a f****** emotional rollercoaster! More times than not people don't know how to identify the emotions they are feeling. Which can have a detrimental effect on relationships and heights negative emotions. So most are alone not dating or traumatized but automatically expected to have it all together, emotionally intelligent, street smart, be a mind reader that auto knows what the other is going through without communication.

[@lisadey9349]

Excellent information

[@JacobMorgan]

Glad it was helpful!

[@ibraheemjallad809]

Quieting the Mind for 15 minutes first thing in the morning is a good way of Meditating. Esther Hicks explains this technique in her Abraham Hicks KZbin videos.

[@JacobMorgan]

Totally agree

[@ferdousekhaleque7371]

Emotional intelligence is applied very well by people who wants to get ahead in compamies. Couple this with their sefish streak and they will come across as nasty. I have seen this behaviour depending on who they talk to. Higher up then them - two faced and always accommodating. Lower than them - condescending and relentless in their approach. It is the state of many companies which only cares about money. That's why I personally enjoy working for smaller companies.

[@ariazli4241]

Thanks!

[@JacobMorgan]

My pleasure!!

[@mohanlalchoudhary1866]

I think Daniel goleman sir is saying about pranayam

[@rollyjolly3076]

Where do I download mp3 version of this for to go listening?

[@poonam-ri4qq]

Brian control power se brain torcher kiya ja raha hai pls help me kolhapur maharastra India

[@patrewn]

Please correct the subtitle from ' resident 'leader to 'resonant' leader (47 min)

[@hellangel230]

I believe in breathing technique , it helps me with my anxiety

[@JacobMorgan]

same!

[@jonathanlatouche7013]

Same exact continie

[@sidharthchand8072]

Sometimes ego presents its self as a easy way out, and will put up blocks and barriers to resistance of change

[@JacobMorgan]

Absolutely

[@aquaearthnfirequ_pinsnsavi1721]

Where are all the links?

[@Goawaypleasenow]

That's why the queen and royal family never share emotion. Our presidents however play on ours.

[@randypradhana1000]

Leader that have high EQ, Marcus Aurelius for sure.

[@JacobMorgan]

Legend!

[@carolgerber6375]

Where does codependency fit into emotional intelligence? I feel it is not my job to try to decifer someone's emotional state and definitely NOT my job to manage someone else's emotions.

[@rajanmahawar442]

cool

[@KarleZionThomas]

The pinging thoughts are great. If you listen, you will see that it is reminding you of things you need to do, unresolved fears, things that bother you because our inner self is the best tool for sharing with us what our issues are. So we can use it as such.Yaayyyy... US: "What's wrong with me?" YOURSELF: "Chilllld let me tell you." Lol😅. I have found that writing the thoughts down allow me to get them out of my mind WITHOUT dismissing them. I tell myself that this is important I will come back to it when I have time to deal with it. Then I set a time to do so.That way my inner self is not worried about forgetting or it not be handled thus, causing anxiety. Now with thoughts released, charted and anxiety at bay, the mind becomes clear, peaceful and quiet. -Hope this helps...The Bible gave me this skill and it really has worked. I used to worry like crazy but now not at all. People say they think I smile when I sleep lol 😅! I do have joy and in the midst of weird, abnormal time, I have a true peace. The world can literally be falling and of course there is initial surprise but ultimately, I find peace and am able to maintain in it as I rest in clear thought with answers. "They that keep their minds stayed on Christ will find themselves in perfect peace", is a quote from the Bible. I honestly have found this to be true. Love you guys thanks for sharing and showing us how to handle our thoughts and feelings about them😅

[@donatellascipioni1861]

At the end. Goldman made a mistake; he said name if podcast wrong. it isn’t SINGULAR but PLURAL.HE SAID: first person SINGULAR emotional intelligence and beyond THE RIGHT PODCAST IS first person PLURAL emotional intelligence and beyond

[@aquaearthnfirequ_pinsnsavi1721]

What does an emotional intelligent girlfriend look like? Boyfriend? Parent?

[@manojvincent3453]

he had to write a book why can't he keep it himself. I had to write an assignment about this all bc he wrote a book

[@mayankgupta2543]

Can reading a book make you emotionally intelligent ? Can a therapist help you no. Nothing. It is an environment that can make u emotionally intelligent and where does that environment comes from years of evolution where pieces have been in right direction make you emotional intelligent. If you are born and grown in right environment you will reap its benefits and if you are r not then you will keep on per-suing whole life but will never be one to make your life better.

[@Shamaduda]

I mean just take a moment toe suck it up

[@Shamaduda]

I dont agree with ya boo boo

[@Shamaduda]

We living out herr and just taking a breath,,,,

[@omidskandari979]

we are developing emotional intelligence in our organization through a program. we are in Afghanistan you can contact me for more information for research purposes, thank you

[@JacobMorgan]

Congrats!