G500 Led Wireless Charging Speaker

[@lisamorgan6522]

How do you get a hold of the manufacturer for help? The instructions say to contact them with issuees

[@tech_jaketv]

Try this first to make the battery fully charge before using. Where did you purchase that? If it's in AliExpress you may contact the customer service and report that item.

[@lisamorgan6522]

How do you get the charger to work?

[@urvanbrown2430]

Use the cable on the speaker then put your phone

[@lisamorgan6522]

It seems it only works in bluetooth mode. Doesnt play music. And doesnt charge. The fm radio is just static.

[@flawedyetredeemed395]

Ok so I'm glad you said that because I couldn't get any of the stations to stay. It would pick up some but then move to another one. It was very staticky

[@lisamorgan6522]

@@flawedyetredeemed395 mine does too. I don't think it is of the greatest quality.

[@flawedyetredeemed395]

@@lisamorgan6522 it's not 😢. I brought 5 hoping to sell them. Idk now

[@flawedyetredeemed395]

@@lisamorgan6522 it doesn't even charge phones!

[@lisamorgan6522]

@@flawedyetredeemed395 I know. It sucks

[@lisamorgan6522]

My phone is not wireless capable

[@gloriaalmanza504]

I bought 2 and they don’t even turn on 😡😡😡😡

[@malikadekuri]

You charge this then he on ...

[@stormjackson2360]

I'm with the same problem and I bought 6 😂😭

[@lisamorgan6522]

I have a samsung phone that is onlt 2 months old

[@tech_jaketv]

Any android phone will connect . Just try to fully charge the battery first

[@lisamorgan6522]

@tech_jaketv I have. I just don't understand how to hook up the c cable. 1 end doesn't fit my phone and the other end isn't like a USB cable. I am technology challenged!🥺🥺🥺

[@tech_jaketv]

@@lisamorgan6522you cannot charge the phone by cable it’s impossible. You can use only wireless charging. May I know what’s the model of your phone?

[@lisamorgan6522]

​@tech_jaketv my phone is new but doesn't allow wireless charging

[@tech_jaketv]

@@lisamorgan6522 then you cannot charge the phone using this device only phones that has wireless charging capabilities.

[@gloriaalmanza504]

Nothing turns on . I was robbed 😢

[@tech_jaketv]

Please fully charge the battery first before use