Gaggia Classic Evo Pro: Unboxing, Startup, & First Use

[@God_is_Justice]

This is the exact set up I have both bought from you guys and I can’t thank you enough for all your support in the beginning you even did one on one support video call. Mine regular Gaggia classic pro without evo but same colors same grinder I enjoy coffee every day. Greetings and best wishes from sf Bay Area.

[@Wholelattelovepage]

Hi RbG! That's awesome - thanks a bunch for your comment! World class support is very important to us! Marc

[@scottscottsdale7868]

Great video as always. I recently purchased a Gaggia Classic Pro and it is fantastic. One trick is the compression tube fits very snugly. If it seems loose, keep pushing it in. Also the drip tray and drip tray steel cover. There are two little nibs on the underside. Those nibs slot into holes in the bottom housing. Just look for those. There is a whole in the steel screen that lines up with that tube. No big deal but it is something to keep in mind.

[@Wholelattelovepage]

Hey scott, Thanks for the comments and tips! Marc

[@rcj190]

Love the review! Gotta say Mark looks like he's already amped up from previous espresso shots 😂😂😂. Keep up the great work WLL! I appreciate all the videos. I've learned a lot from you guys.

[@aloneinbangkok8534]

just bought this machine from whole latte love. can't wait for it to arrive!

[@Wholelattelovepage]

Hey a, Thanks for your patronage and hope you enjoy it! All kinds of helpful videos. inour support section for the GCEP: support.wholelattelove.com/hc/en-us/sections/1500000384362-Gaggia-Classic-Pro

[@dannywelbeck8800]

Mark and Nick must really love each other a lot at work 😂

[@Stevesbe]

Are saying there is a lot of tamping going on?

[@downhome175]

Great video ! Thank you. I just got my new Gaggia today, so this video was very helpful . I did notice the Illy coffee in the can they showed is ground coffee, not espresso. On the Illy cans, always look down at the bottom of the can on the left to tell what grind you're getting. (In this regard, I think Illy should make more of a distinction between ground and espresso, perhaps different color cans.)

[@Wholelattelovepage]

Hi dh, Congrats on the new machine and thanks for your comment! Marc

[@RadwaS]

Hi, i was just about to order the new Gaggia Classic Evo 2023 when i saw pictures and posts on Gaggia classic facebook group mentioning that black flaking is coming out of the steam wand and that consumers are returning their new machines, they all seem to think that the new boiler coating is falling apart and no descaling or flushing is solving the issue. There's a post on reddit about it. I'm concerned, should I place the order or not? Any info about this???

[@insertnamehere4419]

I emailed Gaggia NA and Whole Latte Love within days of having mine, concerned about this too. I've gotten nothing basically back but "uh, we'll get back to you".

[@kylepolites1165]

It stopped me from buying one today. I’m scared to order it, but can’t get a clear answer on if the regular Gaggia classic pro is affected either

[@saltydog6241]

It’s a disaster and WLL is handling it terribly.

[@insertnamehere4419]

@@saltydog6241 Terribly yup!. I waited almost three weeks for a proper response and after finally getting one when asking for a REFUND, they gave me option 1, and option 2, return and replace. Uh ...neither of those are a refund.

[@bélalugrisi]

@@kylepolites1165 New machines ship without the boiler coating.

[@LordVodka313]

Finally got this today!!!!

[@Wholelattelovepage]

Awesome! Be sure and bookmark our support section for the GCEP./ It's loaded with helpful videos on use and maintenance: support.wholelattelove.com/hc/en-us/sections/1500000384362-Gaggia-Classic-Pro Marc

[@dtrg65]

tell us you sold a lot of these last week without telling us you sold a lot of these last week

[@josefernandez2722]

Thanks guys. I just recently got the Gaggia E24 and the Facile grinder. I am on a learning curve as we speak. Do I empty the water tank every day or can I use water for multiple days if necessary?

[@Wholelattelovepage]

Hi j, You do not have to empty the water tank every day!

[@nancyjibbe2654]

The illy coffee can in this presentation has a picture symbol- it is meant for drip coffee. The espresso variety has a small espresso cup symbol and is labelled as "espresso preparation".

[@Yuubah]

I'm wondering if your customers have complained about black flakes coming from the boiler coating? Is the coating made of teflon? I've read on some forums people are noticing black flecks coming out of the water from their steam wand and I'm concerned about drinking from something that can shed teflon into the water.

[@scottscottsdale7868]

I am addicted to this video as I work.

[@scottscottsdale7868]

Mark, my wife loves listening to your voice.

[@eprohoda]

what'up. you shared splendid masterpiece,Whole!

[@Wholelattelovepage]

Hey, thanks!

[@Andre-j9c6h]

Er, the Evo boiler is lined with some sort of lining that flakes...DId you not mention that?

[@bélalugrisi]

No longer used.

[@redfiresage]

Some times I come here just to hear him say Gaggia. I love his voice. lol

[@Wholelattelovepage]

Hey rfs, Thanks for the kind comment! Gaggia, Gaggia, Gaggia! Marc

[@scottscottsdale7868]

Back watching this video like a total nerd. BWT Bestsave M Anti Scale Filter. I was looking this up on your website and it says the filter pouch takes 8-10 hours to activate and then a can be used and left in tank for two month. Inthink in your wonderful video you undersold how useful this pouch would be.

[@Wholelattelovepage]

Hey scott, Thanks for the comment. Yes 8-10 hours resident time to do its thing then you can just leave in place as described. Marc

[@refatcom]

Thank you so much for this great review.. Really helped me out ❤

[@Wholelattelovepage]

My pleasure 😊 Marc

[@Andre-j9c6h]

What about the teflon-like coating in the boiler, which flakes out in the coffee????

[@bélalugrisi]

Not used anymore.

[@dashrando7892]

Tip for new buyers: I thought i thoroughly cleaned the machine beforehand and ended up finding a few pieces of styrofoam floating in the water tank the next day. They must have been tucked up above it. keep an eye out for that. Definitely don't want that getting sucked into the boiler.

[@tootinghorns]

Gotta say that you should do the shot before the milk! Boiler is much hotter for steam and takes a while to get back down to espresso range. Might get a bitter shot (too hot) that way round

[@Wholelattelovepage]

Hi t, Thanks for the comment. I prefer your method but it can be done the other way so long as boiler is properly cooled and refilled after steaming. Marc

[@nicesagittarius]

dearest, sorry for the inconvenience but I have an important question...I purchased the 9 bar spring which will arrive shortly...but after replacing it, can I still use the pressurized filter supplied (the one with the rubber underneath) or do I have to use it exclusively one of the remaining 2 (i.e. single and double dose)??? and if it's possible what happens to the coffee if I do it? Thank you very much❤

[@Wholelattelovepage]

Hi ns, If you purchased a Gaggia Classic EVO Pro in North America be aware all units sold already have a 9 bar OPV installed. Those can use the pressurized filter baskets. If you have an older GC or one purchased outside NA and replace the OPV spring the pressurized basket should still work. Marc

[@benediktgirz]

Thanks guys, very helpful.

[@Wholelattelovepage]

Glad it was helpful!

[@aldukes]

Just bought one of these through Whole Latte Love…I cannot get the decompression duct to stay no matter what I do…If I get it to say as soon as the machine vibrates it falls out. Help!

[@Wholelattelovepage]

Hey a, Sorry you're having trouble. Sounds like the duct is not in far enough or there's an issue with the Oring inside the fitting. Here's a video on decompression duct fitting which should help solve the issue: kzbin.info/www/bejne/ql65iqOwgrWVb8ksi=7zfimoiOf1Slt3VD Marc

[@KeeepTV]

Received mine today, perfect timing :D

[@HairKingBlake]

So I have a gaggia and out of box it leaks out of steam wand, and I can see yours does too. Is that normal?

[@Wholelattelovepage]

Hi HKB, Some dripping of condensation from the wand is normal. You can check the valve by closing fully and pressing both the brew and steam switch to on. That will run the pump and push water to the wand only. If you do not get leaking with that test then the valve is good and you are just having drips from condensation. Here's a video showing the test described: Gaggia Steam Valve Leak Test: kzbin.info/www/bejne/m6e2eYGrnLSAqtE Hope that helps! Marc

[@Smellslikegelfling]

I wish they would charge an extra $50 or $100 and just offer it with a PID, or offer it as an option.

[@Chominus]

I know its not as ideal, but there is a great mod called the gaggiuino which gives it functionality similar to that of the DE1. Just takes a bit of dirty work haha

[@SG-ed3nl]

How does the machine know whether the grounds are freshly ground vs pre ground? Why the need for separate cup? Thanks!

[@Wholelattelovepage]

Hi SG, Thanks for the question. The machine does not know. Use the filter basket with many holes (non-pressurized) for freshly ground coffee and the filter basket with a single hole (pressurized) for pre-ground coffee. The pressurized basket controls the flow rate of the espresso extraction giving more leeway if grind size is not quite right. If using pre-ground make sure it's intended for making espresso. If grinding fresh, be sure and dial in your grind size properly. Here's a video that shows you how to do that: kzbin.info/www/bejne/q5-reYelfM-mnqs Marc

[@clintonmills9579]

What kind of bottomless portafilter is the walnut one that comes with the upgrade??

[@Wholelattelovepage]

Hi cm, Here's more info on the bottomless walnut PF: www.wholelattelove.com/products/walnut-bottomless-gaggia-portafilter The head is made in Italy. The Wood handle is custom crafted in US. Marc

[@fabiolicenziato4263]

Hi, which tamper would be perfect for the Gaggia Classic Evo Pro? Thank you

[@Wholelattelovepage]

Hi f, Thanks for the question. Tampers listed at 58. 3 to 58.5mm work well. Please note, not all manufacturers list sizes in tenths of millimeters.

[@stanleyderochea6505]

Im curious as to why the thunder black is $100 more than the stainless? Im aware that painted will be more than unpainted! But $100 more is absurd. Looks like I'll be opting for the stainless as the paint isn't gonna make my espresso any better

[@TheHoardingPeon]

Realy liked the video, pre hype to recieve mine next week ! At 20:14 you guys say it hold about 16g but the website of gaggia say 7-18grams Which is right ?

[@Wholelattelovepage]

Hi g, thanks for the comment and question! The single basket holds 7-9g, the double 15-18g. Capacity is in a range depending on the density of the beans. Lighter roasts tend to be more dense so more fits in the basket. If you see an impression of the shower screen in the coffee puck after an extraction reduce the weight of coffee dosed. Marc

[@axe863]

Missing the pin?

[@nyccolm]

A tad frenetic boys. Settle down and get organized. 😂

[@Wholelattelovepage]

lol

[@Teromi]

just ordered this.

[@napolinapoli930]

this machine does not have a PID is this redundancy?

[@Wholelattelovepage]

That is correct - That is correct

[@napolinapoli930]

@@Wholelattelovepage is it damning if no PID ?

[@justinbouchard]

as a single boiler owner, i would never steam first. your milk will die. your espresso will not.

[@Wholelattelovepage]

Hey jb, That's a debate for staff here. Some go milk first and others do espresso first. I'm personally in the espresso first camp. Although Nick would tell you it wasn't his best pour in this livestream, his milk held up fairly well. Marc

[@phoenixr6811]

I have one silly question 😊can this do regular coffee as well if it can I can get of the coffee maker I have😂

[@Wholelattelovepage]

Hi p, For "regular" coffee most will make an Americano. It's espresso with hot water added for a larger cup. Marc

[@phoenixr6811]

@@Wholelattelovepage thank you 😊

[@WrongButtonWB]

Hey guys, was just wondering if the every new Gaggia classic pro evo comes with a 9bar opv spring fitted in or is it just on those units that you guys sell in the USA?

[@Wholelattelovepage]

Hi xWB, to the best of my knowledge 9 bar OPV is only in GCEPs in North America. Marc

[@WrongButtonWB]

Much appreciated.

[@alldayjack4830]

Any difference between classic pro and classic evo pro?

[@Wholelattelovepage]

Hi adj, the Evo Pro available in North America has a 9 bar OPV. Regular Classic Pro (no longer available new in North America) does not. Marc

[@destructoooo]

Hi, what's the black dot on the left of the arrow? Thanks.

[@Wholelattelovepage]

Hi there. The dot to the left of the arrow indicates an approximate angle to put the portafilter into the grouphead and then you would turn it counter-clockwise to the arrow to lock it in.

[@destructoooo]

@@Wholelattelovepage ok thanks. Also do you like take in gaggia Evo classics bought internationally from (American warehouse) Amazon due to recent boiler issues? Since you're the only(?) distributor for gaggia in the USA.

[@1967davidfitness]

The brew light went out as he pressed the brew button, this is why it needs a PID. I purge for 5 seconds some water then put the portafilter in, and wait til light comes back on then I press brew. The light stays on for approx 30 seconds. This why Gaggia is no good any more. It also needs a rotary pump.

[@Wholelattelovepage]

Hey 1967, Thanks for sharing your thoughts. Your process is similar to what I describe in my recent video on the new Gaggia Classic Pro E24 with all brass boiler. I did some novel brew temp testing (and more) in that video using a thermocouple mounted within the coffee puck during an actual extraction. See the video here: kzbin.info/www/bejne/gHOUY2emgsepaJY Certainly understand the desire for PID and rotary pump. Those changes would of course increase the retail price significantly and require a redesign of machine to fit the large size of the pump/motor. Marc

[@D3FIANCE15]

Question: I have the BWT Best Save as my water softer, Should I still be descaling bimonthly?

[@Wholelattelovepage]

Hi there. If using the Best Save properly and replacing it accordingly, you should not need to descale at all. --BRYAN

[@D3FIANCE15]

@@Wholelattelovepage thanks for the reply!

[@twenisix]

Does the anti scaling coating works ?

[@docohm50]

You can buy a Gaggia Classic then later mod it into a Gaggiuino which then rivals the $5,000 Decent expresso machine.

[@rudevectors8018]

Just a note. Too soft water is corrosive. It’ll eat your aluminium boiler and strip the nickel coating of the grouphead on older Gaggia classics. The newer Pro models (pre-2023) use lead free (

[@Wholelattelovepage]

Hey r, Thanks for the comment. Not good to use no/extra low mineral content water like RO or distilled in any espresso machine.

[@wild-radio7373]

! WANT !❤

[@Stevesbe]

If i spent more time at home i would get one

[@anotherguycalledsmith]

I like this video cover image. You are getting strong, Marc - how about doing that with an _ECM Synchronika_ ??? And what does _this_ tell us about built-quality? See you ;-)

[@scottscottsdale7868]

The building quality is great. This machine is heavy for its size. I love mine.

[@anotherguycalledsmith]

@@scottscottsdale7868 I do not doubt that, just wanted to motivate Marc to exercise with a 30 kg ECM Synchronika ;-)

[@highkicker11]

softening water without energy is like a engine that keeps on going with out fuel.

[@phyxismonoxium9030]

Not really any new. The water container is the most troublesome item. Its dark and stored away invisibly. If not cleaned regularly - which is a burden to do due to its location - fungus gets in there and you don't even see it due to the dark colour. You will notice it due to the fungus being sucked into the machine and blocking water flow.

[@antoncarmoducchi6057]

My last Gaggia lasted 18 months.

[@JoshS5811]

Two year warranty if you buy it from Whole Foods Latte Love though.

[@bélalugrisi]

Completely repairable, parts are available unlike some other manufacturers.

[@CH-yp5by]

You're are bit late to the party with this video