Get Smart with Dad - How to change batteries on TP5000, TP One, RET2000 and Eco

[@louiselyon3849]

Thank you so much, you helped fathom out how to open the thermostat unit without taking a knife to it!!

[@darchy4314]

You are life saver sir. Thanks for such an easy to follow video.

[@paulstevens5903]

Excellent video. No such instructions in the installation guide left at the new property so this was very helpful indeed. Cheers.

[@jasonsmale7725]

Thank you very much. That's helped our weekend stay good. God Bless You and take care.

[@atkins2416]

Very helpful. Thanks for the video

[@EdR8213]

Top tip for anyone with a TPone. It can be quite picky in regards to battery brand. Changing to Kirkland batteries caused it to not power back up properly. After using Duracell is worked perfectly. No idea why.

[@fionaboulton5044]

Hi Asif how about showing us how to put the cover back on? I’ve been struggling for the last 15 mins. Battery changed fine, but I can’t get it back on the wall

[@DanfossClimate]

Hello Fiona. Thanks for your question. We will consider your suggestion when creating new "how to" videos :)

[@fionaboulton5044]

@@DanfossClimate Thanks. I got it eventually, but I was just scared I was going to break the little electronic pins. Glad to see you’re listening to customers. 👍

[@JohnsonM-kk1rj]

I experienced the same problem ...to secure the bottom lock is tough.

[@blue2888]

I've changed the batteries and it's showing 10:00 00 and I'm pressing the buttons but it's not changing Help!

[@Zenthorian1]

Did you manage to find a fix for this? I'm having the same problem, put new batteries in everything comes on but none of the buttons are working or anything.

[@phillbates6613]

​@Zenthorian1 did u fix this i have the same problem

[@scovyaporsha]

Thank you so much ❤️❤️

[@loveanimals969]

Thank you. Very helpful.

[@karelbellic8480]

Without heat, last night (it was the warmest night weve had this winter, so it wasnt that big of a deal). I saw it had a black line down one side, i guessed it was a battery issue. So, much kudos, bro.

[@DanfossClimate]

Hey Karel, thanks for the question. Please refer to our FAQ page to find an answer - www.danfoss.com/en/products/dhs/smart-heating/smart-heating/danfoss-tpone-s/#tab-faqs. Hope it is helpful!

[@donLennin]

Missing instructions on how to put back the TP5000 - it's challenging.

[@sabrown3551]

Thank you very good was at my wits end with this

[@trevorwright6165]

THANK YOU SO MUCH all the best from trev

[@carouselletalabis1929]

Very helpful thank you

[@PaulBurke-j5f]

Can anyone help with getting danfoss thermostats that use the mobile app please. I think mine are not compatible (tpone m). Is it as simple as swapping them out for tpone s thermostats? Or do they also need the relay? I want to keep same size so no mess on walls when replaced. Thanks in advance for any assistance

[@kata5814]

Hey Asif, Thanks, I have changed batteries few times but Thermostat keeps showing low battery sign with some occasional bleeps and don’t work. Any idea what would be the problem as I can’t fix it😢 Would be grateful for your feedback

[@DanfossClimate]

Hi, we are checking with our experts and will get back to you.

[@sharonmccahey8197]

Hi. Thanks for showing me how to change the batteries in the TPOne. I've done this but it won't come back on again. Any suggestions?

[@DanfossClimate]

Hi Sharon, thanks for reaching out. We will check with our experts and get back to you.

[@laurasharp6914]

Thank you

[@arnaldomartinsrodriguesjr]

Hi After changing batteries on tp5000 the date time is incorrect and I tried to follow some instructions that I found and didn't work so far... (like reseting or pressing combination of keys...) Do you have any suggestion?

[@steventhomson-l3o]

what is the button battery in a Danfoss tp5000 thermostat work in the thermostat

[@DanfossClimate]

Hi Steven. Please refer to our FAQ page to find an answer - www.danfoss.com/en/products/dhs/smart-heating/smart-heating/danfoss-tpone-s/#tab-other-solutions. Hope this helps!

[@grahamhilton1477]

What about the button battery in the back of the unit? I'm having difficulty removing it

[@DanfossClimate]

Hi, for assistance, please reach out to your nearest Danfoss office: www.danfoss.com/en-us/contact-us/

[@jamtaylor1992]

Thank you,

[@hannaht7027]

Thank you fr your vid

[@GangaRN]

This is very helpful video. However, my thermostat Danfoss TP4000/TP5000 won’t work even trying with so many battery quality aa suggested. The screen blank. What do I? And its freezing cold😶‍🌫️

[@DanfossClimate]

Hi, thank you for your question. To find an answer, please refer to our FAQ page www.danfoss.com/en/products/dhs/smart-heating/smart-heating/danfoss-tpone-s/#tab-faqs. Hope this helps!

[@josephhickey3432]

I have a TPOne-M Danfoss thermostat screen is blank just a battery sign but it is wired in. The clicking sound is still working. What can i do

[@MrDrjibran]

Do we have to turn off unit before changing batteries or it doesn’t matter. Like simple change the battery and everything will be normal after putting back or do we have to adjust any settings thanks

[@DanfossClimate]

Thank you for the question. We will check with our experts and get back to you.

[@DanfossClimate]

Hi, you can simply change the batteries on the unit without having to turn anything off and it will work as it should. Thank you.

[@malzal7180]

Does anyone know what kind of capacitor is used for this thermostat?

[@DanfossClimate]

Hey malzal7180, thanks for the question. Please refer to our FAQ page to find an answer - www.danfoss.com/en/products/dhs/smart-heating/smart-heating/danfoss-tpone-s/#tab-faqs. Hope it is helpful!

[@georgekearse2062]

TP5000 how do I remove the front from the wall? will the TPOne pair with an RX receiver? thank-you.

[@DanfossClimate]

Hi George, thanks for the question. Please refer to our FAQ page to find an answer - www.danfoss.com/en/products/dhs/smart-heating/smart-heating/danfoss-tpone-s/#tab-other-solutions

[@johncampbell7235]

On my tpone-b when I try to change the temperature it goes back to zero. The heating still works though.Any suggestions please

[@DanfossClimate]

Hi John. Please refer to our FAQ page to find an answer: www.danfoss.com/en/products/dhs/smart-heating/smart-heating/danfoss-tpone-s/#tab-faqs. Hope this helps!

[@gabrieloyemike1578]

Hi Asif, I have the TPOne-M-00 device, the battery is not the usual Alkaline AA battery as shown in your video. Mine is the Lithium type battery and it’s stopped working. I tried to change it but it’s still not working. Please can you help. I stay in Milton Keynes and need it to regulate the heating of my home now the weather is getting chilly. Thanks

[@yomismith5149]

Hi Gabriel, I wanted to know how you managed to sort this as I am also facing the same issue. I am even unable to get to where the battery is situated. I think its an issue with homes built in MK.

[@aginjuryrehab]

Hello. I left a comment regarding the temperature being stuck on 0 degrees after changing the battery, meaning the heating comes on when I reconnect the thermostat. I got a reply from you saying you’d find a solution from your experts and get back to me but I haven’t heard anything in weeks, and I’ve just realised my comment has been deleted?

[@reneefraser8767]

Thank you so much saved us big thank 😂

[@Spikeblack35]

Hello, thank you for your video, my TP One has power supply from the wire in the wall, i have a problem, it is not well calibrated, the temperature indicated is always higher than the real one: - How can i caliber my TP-One ? - Is that possible to change my TP one for a smart one ? Thank you

[@DanfossClimate]

Thank you for your question. We will check with our experts and get back to you.

[@nicolajirving]

Thank you so much. I was close to ripping the b*****d off the wall. I need to push the small slit with a flat ended object. Cheers!

[@johncampbell7235]

Still can’t get the cover off any more advice

[@nicolajirving]

@@johncampbell7235 follow what he did, when you look underneath there is a tiny slit for a pen lid to poke it upwards and it comes off

[@zoeashton5141]

@@johncampbell7235 I couldn't either , you need something thicker, I used the end of an iPhone charger

[@heggybhoy82]

What about tp7001m? Thanks

[@DanfossClimate]

Hi, you can find those instructions here: assets.danfoss.com/documents/latest/52755/BC070586407162en-000101.pdf.

[@helenalobo967]

HI dad have just watched video on TP0ne-B having programmed the unit it always shows in the top left hand corner LOW HEAT . What does this mean ,why does the unit do this how can i remove this ??????

[@DanfossClimate]

Hi, we will check with our experts and get back to you.

[@kimgeurts9456]

Hi There, I've a Ret2000B and changed the batteries, but now the screen is black. How can I fix this? (I've already tried pressing the ^ for several seconds).

[@DanfossClimate]

Thank you for your question. We will check with our experts and get back to you.

[@summerwisp3r]

Sorry my tpone has a black screen no nothing, I took it off the wall but there is no battery compartment, can you please advice?

[@DanfossClimate]

Hi, we will check with our experts and get back to you.

[@summerwisp3r]

@@DanfossClimate thank you, did you manage to get an update? i bought a replacement still not working

[@HD-in2mp]

How do I put it back in :(

[@DanfossClimate]

Hi, which product are you having trouble with?

[@hayleysmith7098]

I've changed my battery and now it keeps flashing when press buttons and isn't working

[@DanfossClimate]

Hi, we will check with our experts and get back to you.

[@nothandomacia1753]

Mine does not use battery it's mins connected I oped the back no pce for battery

[@phillbates6613]

Mine is flashing 10.00 and i cant fix the problem any help please

[@DanfossClimate]

Please reach out to your nearest Danfoss office or service partner for assistance: bit.ly/3aQedtE.

[@sachawilliams4403]

I've changed the battery and my screen is still blank on my TP One, now what?

[@DanfossClimate]

Hi Sacha, we are checking with our experts and will get back to you.

[@KseniiaBV]

👍🙂

[@kgfaith]

For TP5000. Taking it out is easy, but it is extremely hard to put it back in after changing the battery. Please do your survey by asking normal people to change the battery and see how they think about this. Very bad design.

[@DanfossClimate]

Hi Kyaw, thanks for your feedback. Please check the latest version of the product. Every version we make has small improvements to make the product better, and we hope it fulfils your concerns. www.danfoss.com/en/products/dhs/smart-heating/smart-heating/danfoss-eco/danfoss-eco-support/#tab-overview

[@kazuchoi3427]

I've changed the battery and my screen is still blank on my TP One, now what?🙏