Gigabyte Aorus 4090 Power connector Repair - We have a problem

Check part 2 at • Gigabyte Aorus RTX 409...
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[@NorthridgeFix]

I got an email from someone who will send over the 90 degree socket coming from another country. I will do a part 2 and solder the new 90 degree connector once we have it.

[@kresnakurniawan3086]

i think current connector will make it saver since the extended cable (converter cable) will pressed between the board and the fan case, also that way will avoid broken and burnt out extended cable (that very common issue with new type of gpu power converter cable) except your customer using newest power supply that come with new tipe power connector

[@ashleynery8092]

thats good news, as i was worried about how the customer going to plug in the power supply when all the heatsink and covering is back on the card.

[@vinz1550]

@UCb4jUDt_laQdAmThqXt9KJg Yeah its the one but without anchor points

[@JackPecker911]

You should definitely thoroughly test the card for a year, just to see if you did a proper fix. I'm sure they don't mind waiting until the Christmas of 2023

[@5L4P5T1CK]

I was wondering about that problem even before you realized it yourself on the video ... I was like .. "hmmmm is he gonna mod the cooling assembly or what is he gonna do :D ?"

[@sibak3r02]

The card owner was so worried about the insertion gap issue so he hammered it in. XD

[@redragongaming]

I don't think he damaged it first try, he must have tried to unplug the connector as well and try to plug it back in several times before it happened. I don't think it's even possible to damage it while plugging it the first time. My wild guess is that he damaged it when he tried to unplug it from the board, but he didn't press the tab that lets the connector loose so he must have tried to pull it out therefore damaging the pins in the process.

[@Ryan_DeWitt]

If I had a card that cost more than most PC's by itself, I would be very careful with it. No matter what, it took a ridiculous amount of force to snap all those pins clean like that.

[@dailybs555]

@@Ryan_DeWitt Sometimes it don't matter how carefull you are if you lack knowledge about the card. It's a fair mistake to make.

[@ChronickStoner]

The 4090 has a cable that plugs into it that splits that one connector into 4 cables (150w each) so there is no way he can plug that in. Also the 4090 connectors have been melting if not plugged in correctly and with limited bend in the cable. I do know CableMod makes a 90° but it might be to thick. If this dose work though it will be ideal for a horizontal mount.

[@chilloutsloth]

There are aftermarket 90 degree connectors that could fit in there. Also a small correction: one 8 pin PCIE can deliver up to 288watts (8x12x3), the 150W rating is from some obscure old manufacturer safety guideline.

[@afre3398]

The trick is plug in the 1 to 4 connector cable when the card is not mounted in the case. At this point you can very easy ensure the cable is plugged in correctly

[@sipansibabdreddknot5179]

this the 4090 connector issue as even custom cables are burning too if not well properly inserted

[@GladiarOfDestruction]

The connectors themselves have been breaking

[@skyhawk21]

Why not RMA it with gigabytes??? My gigabytes 4080 power connector and adapter was hard to connect all the way, I as a smart person just connected it carefully… so far no problems..

[@necuz]

As soon as I felt how much force was needed to plug in the official power adapter on my 4070 Ti, I knew there was going to be cases like this showing up with the 40-series. The replacement PSU cable I bought from Corsair was much easier to plug in and gave out a loud click when seated.

[@thepopeofkeke]

I would not have had any problems with them stacking as many molex connections on it as it needed. I’m not a fan of the high power cable at all

[@BeastMovies]

If it's a brand new card, what happened to the warranty? There's no way they'd all sheer off at that point. Manufacturing issue.

[@afre3398]

Yeah the force needed to do this would break the board(PCB) long before the pins would sheer.

[@SubjectiveFunny]

They will say that is user error, it does not break off by itself... To snap those pins he was obviously applying stupid amounts of force. People with a lot of money do not learn to respect the value of things, so he learns this lesson the hard way.

[@NobleDeen]

The customer did some mod to the board, prob thermal paste. Look at the chip at 1:10

[@SirDieselz1]

Gigatrash thats why. One of the worst warranty polices

[@omnigar9611]

wrong. Steve kinda proved it was from from improper connection. 100% user error

[@johanbasten7721]

Ive done consumer electronics repair in the past as well for almost 10 years and handled these sort of thick multilayer boards as well. If there was one thing i always hated was these thick boards comming in with some dead old solder on it. Good luck cleaning that up. Quality solder and flux is key, as well as skills and experience to use the right technique and heat to not mess up the boards traces and pads etc. Good job on the fix love the video's you guys put on.

[@ariewijaya1679]

for multilayer board you must put it on preheater for 5 minutes

[@ASEWorldClassTech]

i know you are a professional. I've done a few repairs like this to were i used low melt solder then used a pick to push the pin out the bottom. Like you heat it with the hot air and just take a pick on top of the board and push the pin out the bottom. Nice Videos! Keep up the good work!

[@rancid_]

I'm the owner of this card and really appreciate Northridge going the extra mile to help. I am concerned the connector will be too difficult to get to, but if that's our only option is what it is. Willing to wait and see if we can get an appropriate fix if Northridge wants to invest the time to do so. For those saying I "abused" the card, did I break it? Yes, yes I did. Did I push too hard? No, not at all. I plugged it in once and it had a gap so I disconnected it and tried again. After the card broke doing a quick reddit search nearly everyone that owns this card has confirmed the power cable adapter does not click like other brands. Since it never clicked, I wiggled the connector the second time and that's when it broke. This card is extremely hard to unplug the adapter once it's in. I did not apply super human force to this card. I still stand by the connector was poorly soldered from the factory or there was a defect. I've built many PC systems and never had issues like this, but this is also only my second gigabyte card when I normally buy Asus or EVGA. When all you see is people saying "don't let there be a gap" I never once thought this card would be different than the other brands. For those questioning the warranty, I broke it and accept fault which is why I asked Alex to help. He is the only person I would trust to work on a card this expensive and if he couldn't/can't fix it, I will sell it for parts.

[@shamgarconnors]

did you see if you can just get a 90 degree connector to put on the card? i think someone was making them

[@rancid_]

@@shamgarconnors I did thank you, but would prefer the connector be the correct way if at all possible. If Alex can't or doesn't have the availability I will go that route. Appreciate everyone's suggestions thus far!

[@MrMojolinux]

Thanks for accepting fault so we can eliminate much "faulty" speculation.

[@dracolnyte]

@@shamgarconnors using an adapter would add unnecessary resistance, heat, and another point of failure (melt, as if the original doesn't already).

[@Joe_1776]

I sent Alex a link to a connector that should fit your card the correct way, and I also commented on his pinned comment. So hopefully he sees it and it gets resolved.

[@neverenoughguitars8276]

The dongle to attach the card to a power supply can't be plugged into the card now. Gonna need to get the proper connector on there.

[@user-ge1bw5gm2g]

I love when day begins with NortridgeFix video :)

[@StefanSkyman]

Imagine the force applied to connect the cable … sorry for the customer but he is a savage , this card is a monster you cannot break it unless you use tremendous force ! I have this card and it’s a beast

[@TheDurdane]

Thanks for another instructive video! It is a very clear example of the magic and necessity of low melt solder. By the way, I have had the same problem before with anchor points that were horizontal instead of vertical. I was able to solve that by bending the legs 90 degrees on their own axis, so they just fit.

[@jonka1]

Yes I thought that would be a better option

[@molecularconcept1318]

this guy fixes! i have been captivateed by his videos recently. beautiful work.

[@chriscloete7310]

".....it's a gaming board but, have some respect...." Agree, show some respect to the elderly, and I say this with the utmost respect. Your knowledge surpass your age by decades.....

[@churblefurbles]

Impressive force to sheer that many pins without damaging the board. I wonder what really happened.

[@snoopy_peanuts_77]

right???

[@blackrifle6736]

*Alex, your sense of humour is as savage as your talents are amazing. Respect!*

[@EternalHeretic]

I found a way to reuse some spent wick.. Fixed wifes crockpot that had a button go out. its cheap and button went out. Took a button off an xbox controller and it was through hole button on the board but not the button I was using so I filled the holes with some used wick and made a pad with it on the other side of the board and now it works! Great video! made my first order off yalls site today. excited to get some good tweezers!

[@kevinm3751]

As a journeyman plumber I have ran through miles of solder putting together copper homes and repairs. I did not have the luxury of a fume extractor yet here I am 20 years after retiring from a 22 year carrier as a plumber and my health is just fine!

[@cutterbacon]

Yeah worked on a farm all my life all sorts of nasty shite and im not dead. No safety at all on farms.

[@afre3398]

They banned the use of lead in pluming solder in 1986, in the US. If the solder contains lead, the melting process can release fumes that contain toxic lead oxide fumes. Inhaling the fumes can add to lead accumulation in the body. In solder fumes you can find other hazardous substances. But lead oxide is by far the most unwanted. Also you are the sample of one. It is like saying I have been smoking 40 cigarettes a day for 22 years, and my my health is just fine!. Ergo smoking is safe. Please stop being a male Karen.

[@spaceducky101]

Look up survivorship bias.

[@cutterbacon]

@@spaceducky101 Survivorship bias is a type of selection bias where the results, or survivors, of a particular outcome are disproportionately evaluated. Those who "failed", or did not survive, might even be ignored. Your point being?

[@pauliepatches]

He's going to have a hell of a time plugging in that power cable

[@redragongaming]

If i were repairing instead of Alex i would send him the card exactly with that power connector, that's what you get for destroying your own graphics card.

[@Dough296]

What about soldering wires on the PCB and small harness to to connector so it's not a pain to connect for the customer ?

[@informediatech-bruno5766]

The solder wick can be re-used , if melted together with the tin of the solder you get bronze it's the same metal used for statues and 3rd place medals in competitions ,

[@PapaMav]

Welcome to this version of "Why Some People Should Not Have Nice Things"

[@s1n1573r-]

Holy shit what'd he plug it in with, a hammer?

[@atimo4959]

Think this customer was a bit to paranoid about the cable catching fire lol 🤣

[@s1n1573r-]

@@atimo4959 I think so lol, definitely wouldn't be leaving it the way it is now either as that is a sharp bend you wouldn't even get the nvidia supplied connector in there if he's using that.. I know he mentioned a 90° adapter but I don't think there are any available right now from reputable pc cable manufacturers.

[@justinspiredfallout]

When the Incredible Hulk builds a PC...

[@s1n1573r-]

@@justinspiredfallout hahaha nice

[@redragongaming]

More like: he yanked the cable with all of his retarded might, he really wanted that connector to fail, one way or another.

[@tomtom3533]

I did own a Aorus 4080 which is using same design for cooler and for sure the connector. For my card it was really a pain to remove the cable once plugged in. This is a good thing at first but that might explain why customer did break the connector. Thumbs up for the work done!

[@gpisic]

I doubt the customer will be able to connect the cable to it, these new cables only allow just for minimal bending up to a certain distance from the connector.

[@orbitalarbiter]

For a second I thought Jon Stewart was gonna talk to me about 4090s

[@mr.mcpurrz3143]

Gorgeous job. Thank you for all the tips when dealing with such thick beast boards.

[@RichDasix]

plugging in the 12VHPWR connector would be gorgeous as well.

[@andrew1977au]

The sarcasm is strong with this one! Love it 😅😂🤣

[@cleitonfelipe2092]

I thought you were going to bend those two anchor pins vertically to insert them in the board. I guess it works anyway

[@hfatboydth4715]

Alex. I recently found your channel. I really enjoy watching you fix all types of electronics. I’m interested in learning soldering skills. I never done it before. I’ve watched other KZbin channels on this subject and I find myself critiquing them based on how you do it. I’m not impressed by the other’s. I want to buy a t-shirt you sell. But I’m a big guy. Hello to Big Boss the Boss of all bosses!! I look forward to all new videos! Keep it up. Blessings to you and all your family 👍✌️

[@theegg-viator4707]

“Even though it’s a gaming board, common, have some respect” then.. “you wanna play games, let’s play games” lol 😂 😂 Killing me with laughter man!

[@mcalhoun73]

I lol'd when you said to just put the solder braid in the washing machine.

[@BertoldVdb]

How do you completely break all pins on such a solid looking connector, but don't damage anything else?

[@DanRing]

digikey and mouser has some. Just search CEM-5 they seem like they have plastic supports legs instead of metal though.

[@jsalce]

24:30 I would go with the 90 degree adapter. CableMod has some nice ones.

[@JasonMendoza-hd3ce]

lmao when he said put the wick in the washer and dryer i was like "really?!" then after a long pause he's like just kidding do not do that

[@AamirZ]

That was some force put on that connector for them to snap it off!

[@SodiumEx]

There no way he plugged it in gently . He had to jam that shit in there to break it off like that. My 4090 is pretty damn solid

[@ottospoelstra2481]

Just like a dentist pulling some teeth

[@budp.4209]

Thanks , I could watch you do magic all day.. you are very skilled.

[@aaronrainbolt3154]

When you said "just throw the wick into the washer, you'll be fine", I was like "surely he must be joking" :P Great video as always. Keep it up.

[@whatcher8151]

a real hot wringer washer

[@mkrete]

The amount of force the guy must have used to bust the connector like that. LOL. He probably tried to insert the connector the wrong way and just applied a hell of a lot of pressure. Good lesson for you kids - if its not going in easy, you are doing something wrong.

[@abdalothmab9632]

Good job we wait part 2 video.

[@llamapi3]

I was about to say you would need a 90 degree connector, but you noticed already. :P

[@lasseystad3266]

Seen one other repair exactly like this one. All pinns broken off the same way. They cound not find a new connector eather (guy from Italy) so he went another way with replacing just the pinns inside the connector. He could get the pinns from somewhere and he puched out the broken pinns from the connector and pushed in new ones.

[@AhmadAsou]

so as a professional repair shop you couldn't find the right replacement connector, so the customer must be able to find a 90 degree adaptor for the could not be found connector, impressive

[@Wimpelmann]

For the Future, Cablemod has some 90° cables now...

[@GMRStwowayradio]

I can't see, I can't see, I can't see the glare!! 🙂 thank you!!! You finally turn the anti glare on at 6:06 🙂

[@triheads]

Alex, I find your videos SOOOOO relaxing, I think it is super cool how you take your time to try, test and ensure that the customer receives a super result. By the way, how many years have you been working in Micro-Electronics? And how did you first get in to it? Keep up the good work!

[@BlazenWinchester]

I'd like to know the back story also of what his first bench job was and doing what? It takes years of experience to reach Alexs' level of expertise. Alex been riding a bench since he was a teenager. Im not saying those silvery hairs mean anything. lol

[@heyidiot]

They don't let me do board repairs at work anymore, even during lunch! So watching this channel is my lunch hour entertainment.

[@manu_705]

You are reaching other level with the jokes man ahhaha. Top job as always.

[@stuartmcconnachie]

13:20 Of course you can reuse the wick. Just use some more wick to remove the solder from the first wick. 😳

[@chevydb486]

that will be WICKED 🤣

[@baltazarmtzgalla]

If i need to tin a trace or clean a dirty oxi trace, i use a used piece of wick from that same job, does a nice job.

[@whatcher8151]

get it real hot and shake it, ouch, ouch

[@markpmar0356]

Here's *another* problem with the 12VHPWR 16-pin connectors that have been problematic since day one. It seems clear that what this customer did was to view one too many videos from the usual suspects before receiving his card as a gift. The videos told him "make sure you FORCE THE CONNECTOR INTO THE INTERFACE TO MAKE SURE IT'S SEATED PROPERLY". So, that's what he did. And then he broke the connector right off the board. It took A LOT of force to break the connector off entirely. This is what happens when you trust the information given to you by people who ARE NOT technicians or engineers but only PRETEND to be on KZbin.

[@DoublePC]

Thanks for showing final product put back together

[@lemonsieurgentil]

I saw that you will get a 90 degree socket, that's great ! . But I wanted to know if you could solder the connector on the other side of the board so the connector is accessible?

[@norgazmic]

"It's a gaming board but.... Have some respect" lmfao

[@meowdacat]

When it comes to thick boards small drills and drill bits work wonders.

[@Mikediszel]

That is gangsta with his skills mad respect.

[@Kepler_2258]

aren't those still under warranty and able to be sent back to the manufacturer for a new one for basically nothing? lol some people, i find tons of RTX series cards on ebay all the time that are still in warranty but are broken and being sold for dirt cheap

[@gordonm2821]

You would have to prove fault was caused by a manufacturing defect and not user error

[@Kepler_2258]

@@gordonm2821 i see, well next time they should be careful when handling a 2000$ graphics card xD

[@youtubasoarus]

What a pain. I mean it seems like you could manually swap 90 degree pins in there until the connectors are available but what a pain that would be. Amazing work as always though.

[@samuellopez-je9nw]

you can reduce the 90 degre bend on the back of the connector to increase the length of the pin its like pipe bending its gonna suck but it might work to get the pins to contact the board.

[@frankcross2297]

Would you recommend adding some UV glue to help reinforce the connector?

[@shamsalfaisal]

Came in for repair.

[@DevilbyMoonlight]

Jobs like this are a pain, when you cant quite get the correct angle or height connector because it is slightly proprietary I used to repair printers and computers back in the 90's so feel your pain

[@kNIGHTriderryder]

It would be nice to see an attempt to use the existing connector I m sure with the right mind it can be salvageable but probably not economical so still a good repair but the cable is quiet thick and bending doesn’t help with these boards so I wonder if you might make part 2 with old connector repair attempt thank you for your content always happy to see repair stuff 😊

[@milosstojanovic4623]

I really doubt 90 degrees connector exist for this type of connector for this card. Also this what he did is not possible to insert cables bellow cooler, especially if they are thick wrapped in that net as most PSUs do, they are not bendy at all.

[@theatheisthammer]

Had similar issue and desolder gun worked a treat

[@jonthecont]

Can you plug in the cable adaptor first, then place on the heatsink?

[@milosstojanovic4623]

Not enough space, and cables are thick so they may not bend enough to do that.

[@kevinkc3onohelijeepworld953]

Look like the oem was Right angle vs horizontal?? Ops should have waited till end 🤔😉

[@MrMojolinux]

Alex your a friggin magician! You always amaze me with your mad skills! Love your channel even though I am NOT a solderer!

[@raven4k998]

yeah he fixed that beast like a pro

[@davidapperley4908]

Just put your wick in the washer dryer and you are good to go ...pmsl I absolutely crack right up there lol

[@maklogetrich2378]

finally, the first 12VHPWR connector comes to NorthridgeFix 🤣

[@spyroledragon]

Straight connector will be less likely to snap than vertical when you apply connecting force with the cable so I'm calling this an improvement. 👍

[@Siminfrance]

Maybe, but without a right angle connector for the cable it is useless. Also, not sure how it will be connected there seem a few things in the way.

[@carlosgomez_c137]

Customer will need an adapter, which in a 4090 maybe will end in heat problems and a melted connector. I hope Alex could find the 90 degree original connectors

[@spyroledragon]

@Jo Blow i'm not saying it won't be a tight fit, but it looks like there is over half an inch of clearance over that connector, so folding the cable before pluging it in should do the trick. I dunno for sure though, my 3070 still has the old molex connectors.

[@Siminfrance]

@@spyroledragon no, I have one of those, you cannot fold the connector ... and the connector itself is not small, even if you could fold it it you would not be able to fit it in and then push it down.

[@spyroledragon]

@@Siminfrance reminds me when I fixed old sega saturn controllers to change their busted 90 degrees rotated microswitches, took some from a mouse that were straight and it was quite a challenge to make it to work, hot glue was my only option, but I wouldn't trust hot glue on such an expensive graphic card.

[@mufeedco]

If this is my card, I'll just solder extension wires to the 12+4Pin Connector Socket and call it a day.

[@GiGaSzS]

This connector fails on so many dimensions! And be careful , because even original ones can melt since Nvidia designed them to work at the edge of specifications, let alone no-name aftermarket ones.

[@s1n1573r-]

This ain't the connectors fault

[@GiGaSzS]

​@@s1n1573r- You mean that sizing the connector to work on the limit, making it fragile and flimsy to plug in is OK? This only benefits Nvidia since it has monopoly and will sell more cards or get money from servicing. You even cannot get an aftermarket connector from Molex, Amphenol, TE Connectivity, this much monopoly Nvidia has! And would you be OK if the same was done in car, aero and other industries?!

[@turboimport95]

My guy was making sure his connector was plugged all the way in and snapped in lmao😂😂. no melting connector for me! rofl

[@johnhalm6020]

If you can't get the exact connector,why don't you get another connector with similar pins. Remove the pins from the old connector and fix in the pins from the new connector.

[@MikoCGT]

that connector has a very poor design it could also be user error too but to not be able to bend a cable I feel as it is their design flaw

[@ganntradingsystemstimecycl2783]

There's been so many KZbin clips about the new shitty power connector for 4090.

[@defragment418]

you could have used a wooden toothpick after low melt solder to push the pins out :) and maybe solder the connector from the other side so it's easyer to connect ?

[@liviucristianionescu]

It's gonna take a bulldozer but the client is like... Hold my beer

[@waqast12]

I have been watching your videos for years and this one with Wick washing just made my day.

[@bblod4896]

You can remove the solder from the used wick with another fresh wick 😂

[@vincent5525]

The most important thing to learn from this video, is not to install your power cable using a sledgehammer.

[@Bizznatch57]

You're far too busy to benchmark that card. You should send it my way, and I'll run all the benchmarks for you, lol

[@UpTheIrons199214]

The only thing that would have made this more satisfying is hearing a metal "clink" sound as you drop the broken pins into a metal dish, like in action movies when they remove bullets from people and drop them in a metal dish.

[@BigDwww]

How are you going to remove the solder from the braids? "with your teeth?" Ha Ha

[@S1naFa]

Great job, I have a question, why didn't solder wires direct to socket hols besides waiting too long for a new socket?

[@TheResoluteHawk]

Wires would not be able to withstand the force of plugging a cable into the connector. You need something that will essentially bind it to the board. I suppose he could've used metal pins of the same thickness and just soldered them to the pins on the original connector, but the problem there is that you now have more potential points of failure. This is why It's better in this case to just replace the connector as a whole.

[@RockTouching]

this repair looked so easy and then you hit the brick wall with the 10+ layer board

[@Haloreach66850]

I just bought the same card 3 days ago still not here but don’t this card have a 4 year factory warranty? Even then you still have a month to return card for any reason?

[@mart182003]

This explains why a lot of people don't plug the connector correctly and the card catches fire.

[@jaydaytoday3548]

What kind of rich Gorilla snaps the power connector of a 4090?

[@alanfowler5087]

You can't twist the anchor pins to fit in the hole?Just asking.

[@Ealdorman_of_Mercia]

That graphics card, feels like it is a pc in itself. It is huge.

[@Mladjasmilic]

Instead of all this, I would make a pigtail cable with 4 6-pin using 6mm stranded copper wire with silicone insulation as extension. It would make car ugly, but it will never melt.

[@johnnyb3987]

Nice clean work.

[@BenderTheOffender]

Yeah, a new card, he "got it for Christmas" and he doesn't send it back under warranty to the seller. Sure. :-)

[@SuperRobertson79]

Those people, who asks, „could you reuse the solder wick?“, are people who try to resolder the HDMI connector with a blowtorch, and after making Hiroshima, sending it to Alex to save it!

[@jarinlocey]

I'm curious what the customer ended up doing, since no one makes 90 degree adapters for these power connectors since all manufactures design their boards to have them plugged straight in...probably the easiest thing would be to Frankenstein the shroud and cut out a notch to try to make room for the cable to get in there....

[@davidlguerr]

I guess the customer shouldn't be allowed to install a graphics card. He clearly does not know how to install it properly. I think some repair shops would just solder the broken pins together.

[@dartallis]

I wonder if bending/straightening the pins on the broken connector would have allowed pushing the remainder of the broken pins out of the board after heating?

[@Meat88]

Why did the customer send it to you instead of RMA the card?