"Give Me A Discount AND Bring The Car Back To Me!" | Plus A PD Call For A Rollover

[@debgholson8166]

Absolutely NO reason for you to be sorry, Jeff, and absolutely EVERY reason to hang up on him. Ridiculous. Brava!! 👏👏👏👏

[@Doxymeister]

He hung in there longer than I would have. For the last few minutes before the cursing started, the guy was just talking in circles. Then the "...but you said you'd bring it back..." and I knew right then the guy was going to lose his cool. Jeff stayed calm way longer than I would have. Good job, Jeff!

[@Christopher-dd1ph]

Definitely has a reason to be sorry. His pussyfooting around and acting like a female makes everything worse. Check for testicles so you know you’re a fucking man then put your damn foot down. It would make everything easier. Acting like a woman makes it all worse and more difficult. Shit is easy.

[@bettyhughes5889]

Thank you for finally cutting phone call. Entitled does not get extra services or discount. He deserves it.😊

[@Procrastinator1948]

Actually, if it were me getting cussed out, I'd just add a "cussed out" fee to the bill.

[@grahammctygue724]

Miss Kendra was right it's a gooden wow ,better in sponglish blessings to you and family 🎉🎉😊😊

[@teddyabearo1066]

​@@grahammctygue724 How very racist of you, with your cute little "Sponglish" quip. The dude doesn't SPEAK "*Spanglish", he speaks Hindi from India. 🤡 🤫 🤥

[@n6cid]

@@teddyabearo1066 These people are all the same....

[@belagracie]

⁠@@teddyabearo1066Not everyone from India speaks Hindi. Indians speak three main language groups and there are regional dialects. And remember that not everyone knows or cares which country immigrants come from, so it’s not racist to mistake one from the other. The law applies to everyone the same. No Parking means the same thing no matter if you’re an immigrant or not.

[@tt14life90]

Not one drop of sympathy for this disrespectful person.

[@martj1313]

Pro tip : If you are broke, don't do ignorant shit that will cost you money.

[@geoculus5606]

Get outta here. ;)

[@davemccage7918]

How do you think they ended up being broke? Ignorance is bliss, but it’s definitely not rich.

[@Drpepperkev4]

there's nothing that Jeff can do work it out with the business

[@seashackf1]

It was all bs. He came up with the money very quickly when bs story didn’t work.

[@nanachick05]

😂😂😂 exactly!!!

[@markm5287]

I don't have the money, I don't know anyone or have anyone to call... and yet comes up with the money. It makes it so you truly can't believe anyone.

[@geoculus5606]

Just to be fair, some people can think more clearly after they cool off a bit. He shouldn't have been so worked up to begin with, though, and he shouldn't have messed up with the parking before that, of course.

[@Thunderbyrd.]

So true!

[@DozIT]

It’s also possible that money was earmarked for this months rent.. just because you have $400 in your hands doesn’t mean you can afford a $400 expense!

[@markm5287]

That's not what he said.... 3 different times he said he didn't have it period. I've seen more than a dozen people telling him through literal tears that they have no money, then show up the next day with $300.

[@kasplatz553]

Funny how insistent he was on an installment plan because there was just no way he could that much money. But yet somehow magically got the money. He 100 percent would not have paid any installments once he got his car.

[@davemccage7918]

150% I hate when customers will ask me to trust them! “Oh you know where I live, you don’t have to worry about me not paying.” Guess what, I’m not a damn debt collector and have better things to do than waste diesel driving to your home to beg for MY money.

[@imjabroni1]

He can use a credit card to get the cash and make installments on IT.

[@brokendad2222]

If this customer owned a tow company no one would ever get a vehicle back.

[@tomd.3082]

​@@brokendad2222😂😂😂😂😂😂😂

[@tomd.3082]

5 payments of $20.00. Each payment gets you a wheel and tire. The last payment gets you the car on blocks and the hassle of putting the wheels back on. 😂😂😂😂😂😂😂

[@sherrygrobaski7615]

Funny how they NEVER see the huge no parking signs.

[@cdrone4066]

Cause they are invisible to entitled people.

[@phoenixbandit4773]

I have watched you so much and heard 221 Newman Road so much I accidentally gave it to the pharmacy 😂

[@ProtoType99468]

😅😂🤣

[@SouthCakalacky]

In my opinion, he was apologetic because you called him on his BS and he knew you were not playing games. Glad it turned out as well as it did. 😁

[@ericfazekas1057]

exactly

[@angiemelts2158]

I was so waiting for him to demand to speak to the manger. Man this guy on the phone called tough and than hour between call looks like he calmed down and cooled off getting to the lot. Thank you the whole EA team for all your hard work and care to everyone to come in contact.

[@MCVPhotography]

So much in this video! I’m glad he apologized. No need for you to, Jeff. He needed you to be firm with him so he could think about his actions.

[@scottshaver5495]

Jeff, he knew the first time he parked there he was wrong, and he learned the hard way. Awesome job standing your ground 👍🏻. Glad the young man in the van wasn’t hurt. Everyone at everything auto have a great weekend, I’ve enjoyed my week with you. From Kentucky 😊.

[@croach2194]

Jeff - I used to work for Social Services. We were told that if people were going to scream or cuss at us to warn them and if they continued to hang up. I only had to do it twice in 10 years. Please do not feel bad. You never said you would bring it back.

[@laobeau]

I did telephone triage as an RN for over 20 years. Same thing only my calls usually involved people wanting early narcotic prescriptions refills. It involved a lot of lies, bargaining and begging which turned to cussing and threats when they realized they weren't getting an early refill. I gave a warning and then terminated the call. Some called back apologetic. Other complained to management or the doctors, but we were all on the same page and presented a united front and if they continued their behavior they were quickly terminated from the practice.

[@michellesilver2218]

I was a social worker in Western Kentucky. We were never allowed to hang up on anyone. Would’ve been nice. In fact I had a woman that threatened to kill me. Commonwealth Of Ky refused to allow our office to file trespass against her.

[@sandracox4341]

Maybe it was a language barrier. He could have misunderstood the, "give me 30 minutes and we can meet at the lot" to meeting at the lot it was towed from.

[@croach2194]

@@michellesilver2218 I am appalled that your managers would expect you to put up with that. It is abusive. My sympathies are with you.

[@gilnorton1]

You have a lot more patience than most. You show a lot of mercy and grace, thank you for being kind even when it’s difficult. I think with most people like that, if you give an inch they’ll take a mile. Any discount Wouldn’t be enough. Stay safe. Peace

[@reneedominguez3633]

Jeff is much too nice! That person wouldn't have gotten his car until the next day!

[@The_Joy_Finder]

I see the script hasn't changed. I'm just surprised his English didn't deteriorate. Good for you for not falling for it.

[@johnblood3731]

Your wife is the hardest working lady on u tube.

[@cmstacy]

Shoutout to all of the hard working ladies !

[@Thunderbyrd.]

On the planet.

[@JEFFREYBSNEED]

No reason for you to apologize for standing your ground. He was in the wrong. He parked where he wasn’t supposed to and was told by the owner not to park there. I love how he thought the louder he got that you would cower down and take less and also deliver his car! LOL Love the new entro!!

[@michaelscott5483]

Elegant recovery with one cable. Jeff excellent skill.

[@tomjones648]

After hearing the conversation, you said that when he was ready you would meet him back at the lot. . . . maybe he heard that as that when he was ready you would meet him at the lot you took it from. . . in his defense you did say that you would meet him at "the lot" thinking from his side he was thinking the lot meant the lot you picked it up at, and your way of thinking you were meaning "the lot" as your lot. I could see how he could misunderstand you and the confusion with it. I do you Jeff credit, if I was dealing with it, I too would have hung up on him, but then I would have had a conversation with him when he picked it up about how to act as a adult.

[@loriwolfe422]

Some people, WHEW, God bless you both! Stay safe & cool out there guys!

[@taradalmatianshaver6828]

The illegal parking dude is used to getting his way a little too much! Everything Auto showed him otherwise. The white car that flipped…did the air bags deploy? Glad that guy was ok! Great video

[@francesbundy6472]

The guy with the dangling foot…will likely one day win The Darwin Award. 😂🤣

[@SC2TiMeLorD]

Like every motorcycle rider.

[@beaverc2884]

Jeff you did nothing wrong, don't apologize for anything. You were totally professional on how you handled it.

[@simonagree4070]

I was just reading about how the cartoonist, Al Capp, lost his leg as a kid when he fell off the ice truck he was stealing a ride on and got run over by a trolley.

[@ronaldnash5394]

For instance, last week in Atlanta, some idiot highjacked a county transit bus, drive from downtown Atlanta back north and wound up being stopped by the local SWAT TEAM, less than a mile from my house. 60 police in chase, 6 ambulances to tend to the hostages, and 2 fire trucks. Just 1 mile from my house is where they stopped him, and a mile away at my cross street there were 14 pd units on the traffic camera.

[@cmstacy]

Wow, what a day !

[@Xenia_YZ]

Come on EA family, it's easy and free to hit the 👍 like button. It'll really help the channel. And we all want nothing more than to help our friends and to acknowledge the hard work they do to bring you this Free entertainment! Please folks, do the right thing!!!

[@keithrogers9574]

AMEN I did

[@valliesmom8362]

How much larger could the No Parking sign be?

[@angiemelts2158]

So at my job we have a poster board sign in bright lime green that reads the conveyor belt is broken and to push the items closer. No one has the sign.

[@gregkrech8393]

If that dude has a wreck, that leg is instantly AMPUTATED!!!!!!

[@Jaded7981]

You can’t fix stupid.

[@Thunderbyrd.]

@@Jaded7981 But it is entertaining.

[@doom4067]

I'd be surprised if it's legal to drive that vehicle on that road.

[@diamondjim7560]

That’s a future organ donator. We should be thanking him for his willingness to save a life. 👏👏👏👏

[@SusanPhillips-qd4ee]

As a Paramedic that actually happened except he made contact with a street sign😢🚑😢

[@ghall2067]

God certainly Blessed you with Patience and genuine kindness ! Thank goodness for video cameras to prove you said what you said ! Can't wait for each new video to be edited and shown! Enjoy Family time every chance you get spoiling that precious granddaughter! Until next time...

[@dbsmithy]

I am so glad that you bring a witness and you film. Hopefully the doors are locked while you are dealing with the “customer”.

[@shannonobrien9922]

I do believe he CCWs!!!!!!!

[@cmstacy]

Proper documentation is always someone's friend.

[@_LuxStein]

Dude's full of it. Magically he had the money after all. Nothing to feel bad about or apologize for.

[@keithr2416]

Jeff, you couldn’t have been more clear with the illegal parker and I don’t blame you one bit for being short with him. Great job as always guys! Thanks for taking us along for the adventures of Everything Auto and a special thanks to Kendra too!

[@Drpepperkev4]

wouldn't let them pick there vehicle up after business hours

[@WoopsWii]

The beauty of the youtube channel is when you get in this crappy situations you can just remind yourself that at least it will make a good video.

[@Ron-i8r]

From the sound of this guy's voice, I thought Jeff had accidentally called tech support.

[@melissatucker4800]

I definitely think he works for one they go from 0 to 100 really quickly

[@noelbeach8232]

@@melissatucker4800so do scam call centers

[@Teddy31976]

They are always trying to get a deal.

[@dottiwatts8130]

😂🤣😂🤣😂🤣

[@TracyLindop]

🤣🤣🤣🤣

[@Blackwolffe097]

Drinking Ole Smokey moonshine while watching this 😂 Great company from Gatlinburg

[@Blackwolffe097]

Apple Pie Moonshine mixed with Ole Smokey's Salted Caramel Whiskey 😋🤤

[@kaybutterbaugh9179]

Having worked in the ER and ICU’s I have seen many people with missing limbs from hanging out of vehicles. Remember in the 80’s and 90’s when men would hang their arms way out of the rolled down window with a cigarette? Yup!

[@ArleneKing1372]

We had a young guy who was out celebrating his Graduation from high school with his friends and stuck his head out of the vehicle .... and ended up being decapitated. They were just out having a good time. They were good kids who ended up being in the wrong spot at the wrong time. So sad 😞

[@Ryan125y]

You're so kind to do after hours pick ups after someone speaks to you like that.

[@jjsadventures]

I can’t even take those vacationers doing things like that. One reason I come in the off season is

[@debbieingle5460]

You were pretty clear as to what he was to do in order for him to get his car back. But he was already mad at you cause he couldn't get you to give him a discount. You are great!!! But people will always try with some kind of sob story. Just don't fall for them. I do understand helping others out once in a while. I just will not tolerate the abusive ones. Love you guys😊❤❤😊

[@hollandduck79]

Hello from the Netherlands. thanks for the video Jeff & Kristen and the EA-team . Kind regards, Hollandduck

[@phred196]

pretty much everything he did with you was a negotiating tactic. I've encountered this many times before. Ask if that's the best price you can do. Ask if a discount is possible. Explain hardship. Explain personal hardship. Explain that you don't have that money and therefore it's impossible. Get you to say a lot of things. Accuse you of contradicting yourself. Get you to apologize for something anything. All of this calculated to get you to give them a break on the price. This is all very common. Practically boilerplate. And also it's important to point out that none of it is personal or for that matter real. He was going to go through this song and dance regardless of what the towing fee was and regardless of what you said. Some people just work that way.

[@brucehockaday7420]

OMG went over to stay at Roamstead camp grounds to visit my son and his family,, on the way there we saw the three way stop where the black jeep went thru or over the guard rail and almost hit the building and landed on its side.. it was cool to actually see the area you guys work in.. keep up the great work

[@ValerieCH1]

I can't think of anyone who is more polite and cheerful than you two. I hate that people are such creeps.

[@TheOriginalLugnuts]

So many people from the country he’s from are like this. Always want a discount, always act dumb, always play the “I’m not from here” always act entitled. If they are in the US they have money.

[@chuckh4077]

Especially Indians. They have parents back in their country that can bail them off. lol

[@endtables]

I’m still trying to figure out why so many foreigners are in gatlinburg!?!?

[@chuckh4077]

@@endtables his parents from his home country sent him money.

[@chuckh4077]

@endtables Ikr. What's next? Eskimo's in south Africa?

[@endtables]

@@chuckh4077 seems like a lot of foreigners in Gatlinburg of all places

[@amielawson8344]

I do appreciate that he apologized and admitted he was wrong.

[@Jeff-mr1vn]

Wow, just wow people never cease to amaze me!

[@nibbles269]

You guys are so awesome every time I watch him and I talked to my customers that are going to the Smokies or going to your town I always tell him jokingly make sure you pay to park

[@nancyhickory1312]

The more I see of your wife, the more admiration I have for her. You re a great team.

[@scubatrucker6806]

He heard meet up and he thought meet up where you took it from. He didn't hear to pickup from 221 Newman rd

[@MattyMatt80]

I can’t stand when you guys gotta deal with such entitled people such as the one displayed in this video. MHe will just have to learn from his mistakes. I probably would’ve called it in to the local police department regarding the situation with leg dangling out the door!! That was crazy! Accident just waiting to happen. Also I absolutely love the new intro! Very cinematic!!

[@barryshisler3720]

More great work by The Dynamic Duo God bless and stay safe

[@melindaworrell9814]

Beautiful job rolling back over. ❤ I’ll keep my 60 grand hardware leg inside all doors.

[@Takemehome99]

You handled that real professionally Jeff. Great job!

[@ellengrizzle7515]

Been watching your videos for awhile now and you have the patience of God. Too bad some of those stupid assholes that call and berate you, send nasty emails and leave untrue comments on your business page are too self-centered to admit they are wrong and apologize for their inattention to their surroundings that landed them in your life to begin with. I'd charge more to those idiots that treat you like shit ! You seem fair, reasonable, and patient when they don't deserve it. Gatlinburg is lucky to have you . Take care and keep up the good work you do. Thanks, Ellen in illinois.

[@diamondjim7560]

If you ever followed the channel GTOGER, this is the part we missed where the owner blew his gasket when they had to pick the vehicle up from the storage lot. Same thing there. Cars parked under a sign that says No Parking Vehicles Towed, yet drivers can’t read. I do miss that channel…… at least I have this one still.🙂

[@keithsanders2792]

Since when does "I'm a foreigner" preclude you from following rules? Even after being warned numerous times. He knew exactly what he was doing and he got caught that time. The goof hanging his leg out of a moving vehicle while driving is a prime "Darwin candidate". IMO, regarding the last car in the video, I'd say stay off the phone when driving.

[@W5IPAJASON]

2021

[@doom4067]

People play the foreigner card all over the world. Americans aren't innocent, either.

[@michellenelson9073]

Hey, I got my lawn mower stuck in my back yard. Can you come to Wisconsin to pull me out!!! Lol lol You all are awesome you keep me going day today. Thank You

[@TheBenghaziRabbit]

😂"no sign"

[@-Skookie-]

Jeff, you’re 100% correct. The customer was dialing up the nonsense, the “miscommunication” about taking the car back was because he wasn’t listening, rather trying to talk you into what he wanted. By being a little short with him and hanging up, he learned that his argument was going nowhere. That was the perfect move to get him to stop talking and think for a minute. It’s clear that it worked.

[@LadyAdakStillStands]

Alternative: "Sure, I'll bring the car back to wherever you want it! Come to the lot, PAY the impound fee AND a Delivery Fee and I'll follow you." That's sure to elicit another round of haggling. 😂😂

[@katking3677]

Good afternoon Jeff. I think I figured out why he thought you would bring the car back to him. During the first phone call you gave him all of the information on how to get his car back. Then at some point when he asked about when he could get it, you told him that you could have someone back to the lot in 30-40 minutes. I think when you said back to THE lot he took that as the lot he was parked in when you took it even though you had given him specific instructions on how to get it back. Maybe with the language barrier he thought you changed your mind and would bring it back to him. IDK. I love watching you guys and know you are one of the most patient people I have ever seen. Maybe instead of saying “the” lot, you say “our” lot. I am glad you hung up on him. People shouldn’t talk to others like that. Stay safe out there!!!!

[@FTRVDenny]

My ex got pulled over driving with her left foot hanging out the window of her Celica and got a ticket. She also got pulled over riding her Harley in a 2 piece swim suit but that was actually legal but they warned her of the dangers.

[@Carthaginian60]

I go to the Smokies usually once a year (I was just there about 3 weeks ago), and I recognize so many spots in your videos!

[@DanaCsencsits]

Don't come to this country and expect a discount for our services.

[@cmstacy]

They are getting many free things already over the US citizens.

[@aveabutchers]

You're one of very few people who apologize for not allowing people to yell and curse at you on the phone!

[@2018_Dodgeram]

I would paint the diagonal lines in that space.

[@susangarrett6131]

❤ I've been waiting for this special one.

[@deltaoutdoorsman884]

Not the first time someone of his nationality has tried to get a discount, gets angry when you don't get one, then suddenly comes up with the money. Seems like a common theme with them.

[@bill-nolastnamesupplied-958]

When it's a cultural thing, it's hard to understand why the people in the country you moved to are not willing to negotiate the price of everything, including the price of vegetables and fruit in a supermarket as some immigrants have discovered.

[@LEONARDSCHEINFELD]

you did a great job with that jerk. you can't fight with everyone. GOOD JOB!!!!!

[@VanisleNSX]

Man, when you say "Golly" I think it's so awesome!! That is definitely not a word you hear any man say up here in the Pacific Northwest.

[@jonmcfarmer6954]

As a former Deputy I can tell you that certain people do not deserve any kindness. He is one of these. However at least he eventually did apologise.

[@tennesseegail3719]

Volunteering in Cades Cove I see lots of drivers allowing their small children to stick their upper bodies out the sun roof while driving the loop, sitting their babies and toddlers on their laps. They think it’s not a regular road so rules of the road don’t matter. Unfortunately so much can go wrong . I try to explain the dangers to them . 🙄

[@Savageitright]

Jeff I think he miss understood your words at 7:35 about getting man back over at lot. To mean man and car back to parking lot.

[@caroledwards3465]

Yes I thought just the same , he heard 30 to 40 minutes for Jeff to get back to Jeff's lot and misunderstood what he meant. Best wishes from England UK 🇬🇧

[@Jaded7981]

That loading dock gets blocked often.

[@spannymakronkeep8673]

My mother was an ER nurse in Richmond VA in the late 50s. One night a guy came in holding his severed arn. He'd crashed with his arm hanging out of the window.

[@jonimerchant5954]

Another great view if how y'all do your job . Plus ,we get to see the bottom of the guys car.

[@1988sundance]

But he knew the general direction of Newman Road was when he said is that towards Food City. It might be his 3 day on the job but he has been there before.

[@Stephen033]

It's been a minute since I have watched any of your videos but I really like the new intro, great job.

[@Timmn32884]

Not sure how/why I was recommended this channel, but I'm hooked. I'm curious if the non-concentual towing fees are regulated in TN. If not, what's to stop a company from charging ridiculously excessive rates?

[@pakiman3674]

“He’s not from here, he’s not from this side of the earth 😂😂😂 be safe y’all Gatlinburg looks beautiful.

[@MamawT65]

Good on you for hanging up on that rude entitled man!

[@dianeewoldt3035]

Retired OR nurse here- My pet peeve is seeing passengers in vehicles with their feet propped up on the dash. I have personally taken care of two people who had the dash airbag explode onto their feet/ankles/legs in a minor crash. It resulted in catastrophic injuries to what would have been an accident that they would have walked away from if their feet weren’t propped up on the dash.

[@teufelhund67]

About the leg hanger guy at 17:00... I have a cousin who was riding a motorcycle from B'ham, AL to Panama City Beach, FL and hit a hornet hard enough it knocked him off the bike and split his face shield. I can't imagine that on bare skin like a shin.

[@beccadis2823]

Jeff you are better than ME......I would have given Him the Monday thru Friday by appointment Only hours.

[@joedirt5463]

$200+ for an illegal park and pick up is a total deal compared to my neck of the woods. Here (Ontario,Canada),the tow fee is $250 and that's after the Police hang a $100 ticket on the vehicle. Our impound lots charge an additional $120 per day that the vehicle sits there,too.

[@davidstevens9256]

I agree I paid 250.00 back in the 1980’s in Atlanta! Has anyone seen what a Big Mac Combo cost lately? Not to mention fuel!

[@donnahardy3582]

I now want a T shirt that says Gatlingburg, Tennessee YES, YOU CAN PARK THERE! 😂😂😂😂😂😂😂😂 Then I’ll sit & watch them get towed.

[@JustaMomnFamily]

Cost also pays for the frustration of those parking there affected those who had to deal with it also prevents parking issues

[@jimmymcb6875]

I have lived and worked in places where people vacation and have seen a lot of dumb stuff. It seems like their brains just get sucked out of their heads. I, I'm sure you have as well, seen large groups of people running towards bears!! The tourons never cease to amaze. I was a tow truck operator in one of those places and know your pain 😂 Keep up the good work!

[@streetcop157]

Oh yeah… I told you something completely different than I’ve ever told anyone before because you are special

[@mecca1000]

My friend, I pray for patience like you have 😄

[@122Kittykat]

No problem. I think you are too nice sometimes, but I also understand this is your business. Plus he had been warned before and still did it. I'm glad he apologized. You should not feel bad!

[@petermiddo]

There's an island near me in Australia called K'gari (formerly known as Fraser Island) which you drive on and I've been going there since 1979. One of the most beautiful and unique places on the earth. The number of injuries from people sticking body parts out of moving vehicles I've been 'first on scene' as just a punter or as a tour guide isn't worth writing about. The worst was when I held one young lady, from the UK, as she took her last breath. She was leaning out the window of the vehicle she was riding in when it hit a hole and she fell out at speed. I just wish people would learn.

[@gogahvn5435]

Living in California there’s a surfing road that takes you behind my house very roots we’ve had cars flip going 12+mph and people standing up on top the car in a jeep got her back smashed bc the bars landed on her

[@guyray1504]

Jeff you need a sing that said" My Lot , My Business, My Rules".

[@guyburleson8918]

You have nerves of steel.....Your worse is better than my best...lol... God bless you and your family, you help a lot of people. You and your wife are very good people. Any one that watches your channel can tell that.

[@TrainMaster04]

It wouldn't be a normal day in the Smokies if there was not some EA drama! Thanks guys and stay safe!

[@joannemckinley2487]

Jeff, you did right hanging up on the guy from the illegal park when he was being irrational. An irrational person cannot be reasoned with at all. It gave him time to cool down, and he behaved much better after that. The guy driving down the busy road with his leg hanging out of the dune buggy-looking vehicle was making me cringe. The car that was flipped on it's side was luckily not too badly damaged, and you two were able to get it on all four wheels in almost no time at all. Thanks for the videos!

[@tonysargent7787]

Another great video has always Jeff Kirsten and family 👍

[@Mark-tz8ew]

I see you drove your Bronco for the VW pickup. Awesome

[@iii9266]

A fiiiinne pristine work of German craftsmanship...