Very good video. Good hands and very didactic. Thank you so much.
@surffancy2 жыл бұрын
Great repair helping video. It helped a lot to reassamble my pump.
@sergius46152 жыл бұрын
video is right on time: my pump has gulped some sand+clay from the river bottom. Disassembled, cleaned - now works as new in spite of 12 years' age. Good job Grundfos!
@monerradmanalimonerradmana9285 Жыл бұрын
Thank for the video
@veroniballet62322 жыл бұрын
Thank you for the informative video! I broke off the vent cap while trying to vent the pump. Can you advice a spare part number for this? And perhaps a tip on how to remove the part that is still in the pump? Thanks in advance!
@grundfos2 жыл бұрын
Hi Veroni, Glad you liked the video! Please have a look here, and see if the broken cap is part of this kit: grundfos.to/3NStdtt Otherwise here is a link to all the service parts we offer for the MQ pumps: grundfos.to/3mHzHiV Regarding the extraction of the defective part, please use a pair of pointed pliers, or a screw extractor. I hope this can help you out. Kind regards, Sabrina
@veroniballet62322 жыл бұрын
@@grundfos Thanks!
@walkingwater8932 жыл бұрын
Great video, but we are unable to troubleshoot our problem. Is an oldish MQ and it is stopping after approx 1/2 gal and start again when drawing water. Then it will turn on frequently with no taps on. However then it will go for hrs and not turn on by self. I hope we can repair rather than purchase another unit. S. Colorado Suggestions please.
@grundfos2 жыл бұрын
Thank you for your message, walkingwater. Please email us at dbsamericas@grundfos.com with your name, phone, and zip code. I will forward your request to the nearest representative so they can reach out to you. - Kind regards, Joel
@walkingwater8932 жыл бұрын
Thank you
@walkingwater8932 жыл бұрын
So much for Joel...and Grundfos...no reply after emailing them 🤐🤥
@grundfos2 жыл бұрын
Thank you for sending both emails. It was forwarded to my colleague that represents your region. I will follow up with them today, and they will reach out to you soon. - Kind regards, Joel
@wmauibill9 ай бұрын
My pump is leaking pretty heavily from the bottom it seems would I be better to get a rebuilt gasket kit for Purchase the Scala 2 ? I am afraid to purchase a new pump for the price and have an issue with it as well.
@grundfos9 ай бұрын
Hi, I am sorry to hear that you are experiencing an issue with your pump. May I ask where you are located and where you bought your pump? Kind regards, Sofie
@youtucciuniverse69252 жыл бұрын
Why can't I find a replacement for the pressure tank? Mine is full of water. Would that explain my terrible water pressure?
@grundfos2 жыл бұрын
Hello! You can reach out to an agent through our live chat support here: grundfos.to/3e5p20j
@blaze__d2 жыл бұрын
Could I please have the part number for that non-return valve?
@grundfos2 жыл бұрын
Hi @Blaze_D! My colleagues in Service will be better at helping you out. You can find and contact your local Service office here: spr.ly/6055MSiNF. Kind regards, Kelly
@thesetruths140411 ай бұрын
Hi. My 12 year old MQ3-45 pump is used to pump 1,000 gallons every 5 to 7 days. The pressure gauge is pressuring to about 70psi, stops like it should, and then leaks down over about 3 to 4 minutes to about 30psi, and kicks on to repressure. If there are no leaks anywhere, could this failure be the "internal non-return valve?" I only have one pressure gauge on the pump, and I do not have a pressure tank.
@grundfos11 ай бұрын
Hi again, I just replied to your comment on the other MQ video. Please have a look there. Thanks and have a lovely day! Kind regards, Sofie
@thesetruths140411 ай бұрын
Hi. Ok. Thanks I look forward to your reply when the coworker gets back to you.
@grundfos11 ай бұрын
Hi again. Sorry for the delayed reply due to the weekend. :) As there is pressure loss it could actually be anywhere in the piping, and yes, it might be the non return valve not closing tight. But to be able to clarify and resolve your issue, I would recommend you to contact your local service center. You can find an overview and contact details here: gfos.ly/6051TyRpP Let me know if you have other questions. Have a great day Kind regards, Sofie
@juanantoniomartinsanchez33103 жыл бұрын
Que es lo que le pones con la brocha vaselina o grasa
@grundfos3 жыл бұрын
Estimados clientes, Les informamos de que con la finalidad de solicitar consultas técnicas, hemos habilitado el siguiente enlace donde puede tramitar sus solicitudes. : gf.idsm.eu/grundfos_swmc/ También a través de nuestra web en es.grundfos.com/Servicio_mantenimiento_bombas/soporte_tecnico_contacto.html
@guyspencer43222 жыл бұрын
We have a MQ3-45 that is approximately 10 years old. The pump is running constantly but does not create pressure, we have checked for leaks and have found none. Can the pump be fixed?
@grundfos2 жыл бұрын
Hi Guy, thanks for contacting us. That is very difficult to say without more information. Can you give me more details of your location and we can see how is best to help you, thanks and regards Jackie
@guyspencer43222 жыл бұрын
@@grundfos sorry it took so long for me to get back to you. It turns out I was the problem not the pump. I had the wrong valve open and was trying to pressurize an open loop. closed the valve and the pump reached pressure and stopped. We are back in business. Its a great pump, its too bad you no longer make it.
@grundfos2 жыл бұрын
Hi Guy, great to hear oyu are up and running again :-) Have a nice day, regards Jackie
@zayn672 жыл бұрын
My pump is always pumping water even when we are not using it there no leek in water no where what could be the reason it’s still on always
@grundfos2 жыл бұрын
Hi Zayn67! We are sorry to hear that you have an issue with your pump. To help you out, can you please email us at socialmedia@grundfos.com and provide a more detailed description of the problem together with contact information and your location? Receiving this, we will be able to help you out. Kind regards from Grundfos
@natalysanchez92063 жыл бұрын
¿Cuanto microfaradiousa de arraque la bomba de 1hp? ¿ y que tipo de capacitor usa? ¿y como se comecta?
@grundfos3 жыл бұрын
Hi Nataly. For technical help and information, I will recommend that you reach out to your local Grundfos company directy. You can find their contact information via our website here: spr.ly/6052yovSp Kind regards Carina
@janderijck66853 жыл бұрын
@@grundfos Hallo, Ik heb een vreemde situatie met een MQ 3 pomp : Waterdebiet en druk zijn ok, maar ze maakt véél meer lawaai dan vroeger: wat is er fout en wat er aan te doen? Graag helpvolle reacties! Groeten, Jan
@grundfos3 жыл бұрын
Hi Jan, We are sorry to hear of your situation. You can check, if you can find some answers to your question here: www.grundfos.com/nl/support/faq?pageNumber=1&resultsId=page-respository&filteritems[product]=MQFAM. Otherwise, all Grundfos pumps come with a two year warranty. If you purchased your pump from a dealer, please contact them in the first instance, they should be able to help you and get your pump up and running again. You are welcome to write again, if you need more help. Best regards Dasa
@camilonotarte8582 жыл бұрын
i have like this motor pump ..the problem is ..the automatic is not function ..the alarm light is on
@grundfos2 жыл бұрын
Hi Camilo, We are sorry to hear that you have an issue with your pump. To help you out, can you please email us at socialmedia@grundfos.com and provide a more detailed description of the problem together with contact information and your location? Receiving this, we will be able to help you out. Kind regards, Sofie
@mitruta53293 жыл бұрын
Hi, does The mq3-35 have a built în presure reductor?
@grundfos3 жыл бұрын
Hi Mitrut A, Thanks for your interest. No, the MQ3-35 does not have a built in pressure reductor. Have a nice day. Regards, Susan
@abdelhakarnisto98392 жыл бұрын
I have a pump exactly like this .... but there is a problem that starts to start every five seconds, knowing that all the tap is closed and there is no water leakage .... Do you have an idea or a solution 😭
@grundfos2 жыл бұрын
Hi Abdelhak, I'm sorry to hear that you have an issue with your pump. To help you out, can you please send us an email at socialmedia@grundfos.com and provide us with a more detailed description of the problem together with contact information and your location? Then we will be able to help you out. Look forward to hearing from you. Best regards, Sabrina
@sagarthapamagar80412 жыл бұрын
i have like 16 pumps and 7 of them are running,can't get better repair service from dealers also..Any help ?
@grundfos2 жыл бұрын
Hi Sagar, I am sorry to hear you are having problems with your pumps. Can you please provide a little more information like your location, contact details and also where you have purchased the pumps from and we will see how we can help you. Please email: socialmedia@grundfos.com and we will get you in contact with someone who can help. Regards Jackie
@sagarthapamagar80412 жыл бұрын
wondeful..will do right away
@grundfos2 жыл бұрын
Great - we have received your email and you will hear from us soon! Kind regards, Jackie
@RakeshYadav-zg3om Жыл бұрын
@@sagarthapamagar8041😮😮😮😢😊😊
@RakeshYadav-zg3om Жыл бұрын
@@grundfos❤🎉😂🎉 2:37
@peterfaulk46302 жыл бұрын
I have a 45 series pump that needs a new stainless front housing. It has corroded and leaks from pinholes. Your web site is difficult to navigate. Just need a contact in California or near by.
@grundfos2 жыл бұрын
Hi Peter, Sorry to hear that you have issues. You can contact our service team in the US here: grundfos.to/3ztOCoy. Kind regards, Grundfos
@RakeshYadav-zg3om Жыл бұрын
😊😊
@RakeshYadav-zg3om Жыл бұрын
@@grundfosएफ😊😊😊😊😊 ए😊
@EdgarSolis-f7r5 ай бұрын
Con que boltaje trabajan estas bombas
@grundfos5 ай бұрын
Hola @EdgarSolis-f7r, Gracias por la consulta. Primero queremos informar que este producto fue reemplazado por nuestra bomba presurizadora Grundfos SCALA1. Si quieres saber más sobre ella puede acceder a los siguientes videos: Video Características SCALA1: gfos.ly/6055iWWSR Video Lanzamiento SCALA1: gfos.ly/6056iWWSr Video Instaladores: gfos.ly/6057iWWST Con respecto al voltaje, depende del país en que te encuentres el voltaje será 110-120V o 220-240V.
@miragelamb2 жыл бұрын
My pump was fine for 7 years, the pressure is fine but now it's really loud like gravel, help?
@grundfos2 жыл бұрын
Hi miragelamb, I'm sorry to hear that you are experiencing issues with your pump. My colleagues in Service will be better at helping you out. You can find and contact your local Service office here: spr.ly/6055MSiNF. Kind regards, Sabrina.
@twon46352 жыл бұрын
The impeller is either loose or spent.
@pulodogato38883 жыл бұрын
Muito bom vídeo 🇧🇷🎯
@fogonero61072 жыл бұрын
Что-то через пятнадцать лет обратный клапан достать невозможно, сломал плоскогубцами весь «акулий плавник», а результата ноль.
@grundfos2 жыл бұрын
В таких ситуациях мы советуем обращаться в официальные сервисные центрв Grundfos.Найти сервисные центры можно здесь: grundfos.to/3oqTKmY. Также можно позвонить на горячую линию нашего сервиса 8-800-200-20-21 (звонок бесплатный).
@82miscles11 ай бұрын
I like how you transition when removing the front seal with the 2 screw drivers to make it look easy …..it’s a pain in the 🤬