Flipkart New Mobile Return Policy - Reality !

[@ramijkhan9038]

Huge respect for this man. Raising awareness regarding this issue when other tech creators are not even talking about it. I mean, hats off to the dedication rakesh bhaiya shows regarding sharing info to the viewers. Flipkart must be sued due to this or at least some strict steps should be taken against them.

[@JaiShreeRamJSR]

@@techcloud2510 bhai jo bhi reason ho pr kuch acha to ho raha h na

[@Jesussavesus-s9w]

Truth is truth we love this dare and dedication.

[@capoeiragaming4224]

@@techcloud2510 toh jao vai 7 day service return main kharido ghanta teri jaise chutiyo ke waje se bakio ko farak nahi parta

[@ash9450]

@@techcloud2510 GT bhai asa awareness video's bana rha he esliya sabki jal rhi he koi sponsor nhi kar rha, dusra creators promotion pe promotion kudhke faida kaliya kiya ja rhe customer ko chutiya bana rhe ge

[@maverick_anoop]

Other creators are paid employees of Phone brands. They all are part of marketing and promotional team members of all Phone brands

[@sweetvikas27]

I bought Nothing phone 1 from flipkart. They are charging 29Rs for secure tamper proof packaging. But when I received the phone, the outer case was normal cardboard with cello tape which was coming out. I called customer care to refund the amount charged in the name of secure packaging. They have not done it and i will now pursue it legally. I have kept my packaging intact. Taking customers for a ride @flipkart

[@ruchirpandit501]

Support for you Brother 👍👍👍

[@deerajsingh7008]

Well brd 👍

[@Tobi-m3s]

Full support flipkart ka kus jada hi ho raha hai

[@zainabzafar2512]

Meri puma ki t-shirt pr liye 29 rs ... T-shirt hi 430 ki thi

[@zainabzafar2512]

Maine bhi nothing phone 1 order kra hai

[@Pavanindian]

Best tech KZbinr for normal people who can understand him!! Love Gyan Therapy 🧡🧡

[@tarunsoundart]

Earlier it used to make sense for normal users to buy from big online brands like flipkart and amazon. But now all card offers are available on offline stores as well, It is much safer to buy from Reputed offline store even if you are paying 500-1000 Rs more. Also its better to support local business instead of big billionaire brands who are already making profit in crores

[@tejasatyam861]

Who is making profits in crores? Have you ever read the financial report of flipkart?

[@theplacidmedico]

I had ordered Ipad 9th gen. during BBD. There was no return policy in that product, Open box delivery policy was there but the delivery agent denied giving me open box delivery( product was delivered by Ecom xpress). Delivery agent told me that his company(Ecom xpress) isnt responsible for providing open box delivery. I straightaway contacted flipkart. They assured me to provide me Open box delivery only. They even assured me that my order wont get cancelled & they will be contact me with better resolution. But they just kept on pushing time required to solve the query.(its been more than 10 days but query is still unresolved). At last ordered got cancelled on its own. Such is the pathetic service of flipkart. Atleast fulfill the condition which u put during placing the order. Really Fed up of flipkart.

[@Sana-ik8fo]

How much was the cost of this ipad ?

[@theplacidmedico]

@@Sana-ik8fo amount was 23490/- after card discount.

[@SaurabhKumar-li2rn]

Ya bro this happens to me too.

[@Trust_in_Passion]

@@theplacidmedico sad

[@Amanujkumar]

I purchased iPad gen 9 back in July from chroma... Was 27k approx back then with card discount.... Opted for store pick up then.... From that experience I learnt to always purchase expensive products through store pick up only.... Avoid e-com's for that. Also go for iPad air 5 instead for gen 9 ... If you are planning for keeping it for 5-6 yrs..

[@athxrw]

In my city, Flipkart's delivery patterns don't follow open box delivery method. If delivery location is 10km away from their office, they simply reject the delivery. Contacted customer care lots of time but they didn't resolve these issues.

[@cyberdeals6721]

It's every where even in my area too first otp then he mid have mood to stand then or else run by giving ..

[@Trust_in_Passion]

Open box delivery is applied on my order

[@bigbullshorts-yt]

I recently bought samsung f23 5g from Flipkart in BBD sasta ma milrahe tha At delivery time i did open box delivery But the delivery boy said , we are third-party delivery services we can't give openbox delivery, he said only ekart Flipkart own delivery services gives open box delivery service

[@manishgoyal7677]

@@bigbullshorts-yt thats bullshit. even if they are 3rd party delivery agents, they will have to do delivery as per flipkart guidelines. record their video if they say stuff like this or reject the delivery.

[@yatinpahwa4764]

@@bigbullshorts-yt aaisa kuch nhi hota, open karvao box pehle phir saman check karo aur phir otp btao

[@abinashsahoo174]

Legal action should be taken on Flipkart for this. Flipkart is moving from most loved platform to the worst platform.

[@umair35]

Absolutely correct

[@deepakuid]

मोबाइल की जगह साबुन निकलने का न्यूज आया था वही समय से फ्लिपकार्ट छोड़ दिया। 😂😂

[@Ultimateharen]

BBD sale k time power Bank lene k soch raha tha 1279 price tha 20000mah saalo ne Cod band karwa diya tha ,Amazon se wohi power bank kharid liya Cod.Abhi Flipkart par Cod dikha raha h.

[@thusharkh7353]

Absolutely

[@gitawrongtranslation-youtu9701]

One of my friend ordered shoes from Flipcart .. received a empty water bottle 🤣

[@nishidrai7951]

For this reason i love this guy. He is a genuine guy who cares about the average demographic of consumers n wants their wellbeing and him not including him his channel name to interact with these companies shows his level of concern which the other Indian channels don't evn botehr doing. Keep up the good work and thank you and ur team for ur hardwork.

[@HACKspot]

There are so many big tech youtubers but they will never raise these types of issues thanks for doing this

[@bigbullshorts-yt]

Because there all dallahs

[@TheSahil-mv3ix]

Sab apni jeb bharne mein lage hai bas, paise kisko acche ni lagte hai , bhot kam hi genuine hai !

[@Trust_in_Passion]

Yup baised he kuch sale youtubers i don't watch them Tech burner jaise review na dekho

[@paraggupta7553]

Seriously, Flipkrt has changed a lot after Walmart has taken over. Customer misleading info were there previously but it was neutralised somewhat by Flipkart excellent service. But now they are moving away from service and are focussed on selling only with almost little to none responsibilities

[@sukhmeetsingh9520]

Bro.. flipkart is not the same anymore.. recently I had to cancel a product because flipkart while ordering showed me "delivery by 11 pm tomorrow" and guess what after I ordered, my delivery date bounced 7 days ! It is fooling customers by making false promises !

[@MaxKaNatkhatpana]

@@sukhmeetsingh9520 correct...flikart khud likhega 12 baje ke under order kaar ne main delivery kaal 11 baje taak honge...lekin after ordering, delivery time 6-7 days lagate hain...pura app ka haar kona misleading hain

[@indian8191]

This is why I always say , this man has true potential to bring awareness and revolution in tech industry

[@capoeiragaming4224]

From power comes responsibilty and he stands for that statement

[@omsingharjit]

Very bad return policy, Because if you got damaged product or Damage refurbished device in this case service centre refuse to exchange by saying this damaged is done by you so we can't replace it , we can repair it but sometimes they can charge you lots of money for repair every in warranty I purchased redmi phone in just few days it's display turned Black and service center refused to repair they said its damage is against our policy! Now that the phone of 23k is store in box which was only used just for few days .

[@abhrajitghosh6454]

I think Amazon is way better than flipkart in case of after sales service. I bought a printer 3 months ago from Amazon. I received a defective product. From the Amazon app I wasn't able to find an option for return or replacement. I simply called the customer care and they arranged a one-day replacement without asking any questions. I was very happy with the service. Things got sorted in a 1 minute call. The delivery guys are a bit dumb though

[@fineartpottamus9020]

amazon is miles better than clown company flipkart

[@shekhawat212]

@@fineartpottamus9020 true

[@thatguy_dirt_in_your_eye]

True i kept clicking on buy now to buy an iPhone in BBDS in Flipkart just to get an error message …woke up the next day and ordered seamlessly on Amazon at the discounted price(iPhone 12 for 39k)

[@vijaychatwani1094]

Yes

[@nandaharshit]

But why do you expect amazon to replace after 3-4 months!!!

[@abbakabb]

Flipkart nahi Scam Kart ban chuka hai eCommerce websites, they are taking customers for a ride. Same they did on the controversial iPhone 13 BBD sale. Now they are again upto it with this new return/replacement policy. Kudos to u to raise this issue and highlight to innocent consumers. Huge RESPECT 👍

[@ankurpaulagt]

Naptol se bhi battar ho geya hai Flipkart.

[@tajbarkaprawan9679]

Naaptol ko mera itna gaali dene ka mann kar raha hai ki ek no ka fraud hai saala😡😡😡😡

[@amithbhagat]

Flipkart's policies are growing anti-customer and pro-seller lately. I still haven't received refund amount for a returned product & they've marked the status as refunded. Thanks 🙏 a lot Rakesh bhai for casting some light on these issues.

[@abhishekahirvar7783]

Consumer forum m complaint karde bro, 1 din me return kar denge

[@hardikgarg7011]

Ha Bhai happened with me as well

[@shreyas_india]

In countries like US, Canada you can return any product within 15 days of purchase with no questions asked.

[@kashyapanuragi8987]

Happened with e also it is showing refunded but my slice account showing in progress even after 15 days

[@nilanjan]

If you paid using credit card, you can contact the credit card and file a dispute stating the same.

[@darkseiddoom5363]

I bought Samsung tab s7 plus from Flipkart and the product was delivered on 30 March 2023 . When I booted my tab up the wifi didn't turned on at all . I called customer care executive they asked me go to Samsung service centre and get it fixed. I visited 3 service centre to get it fixed but they told that product is defective one and it is seller's responsibility to refund or replace the product. I then contacted Flipkart again they told the back end team will help . When back end team called he said that he can not help me and he is escalating issue with senior team. Then senior team called the lady on the phone just repeated the same thing. Now Me being a plus member feel so cheated that I can't explain. Product is under 7 days replacement policy yet Flipkart is denying despite the product being defective . I have uninstalled Flipkart and always advise others to stay away from Flipkart. Pathetic Company and Service

[@mayankmishra2783]

Bro same problem with samsung s9 plus it was a used product and had some scratches and they are not replacing the product now

[@agradeepmukherjee8269]

Flipkart's phone exchange policy is also very faulty. Flipkart waale har dam kosish karte hai taake exchange na kiya jaaye aur pura paisa deke aap product kharido. The same trouble is for phone and laptop exchange. Flipkart me they also told me once ki agar issue unke listed kuch issues me se na ho toh wo replace nahi kar sakte. Its great that you make videos on these topics. Much needed ❤️

[@Trust_in_Passion]

Same bro mera bhai 22k ka laptop lete waqt 8k exchange tha fir bande 1500 dunga bolo toh nhi diya 😂 bhai 25k laptop tha purana 3 years ago wala

[@xaviersfather464]

mera bhai exchange waqt 2k dikhaya tha...magar wo delivery boy ne kaise bhi karke bola ki display mein problem hai exchange amount kam padega bolkar final exchange price 1450 hua.Fir after 8 hour message Aya ki "your exchange product has been cancelled during delivery". Matlab ki delivery boy ne wo mobile apne pass rakhliya hoga or wo bej dia hoga > 2k.

[@souviksen.]

I have returned mi 11x ordered from flipkart during delivery (before box opening). Even delivery person told to sell older devices on cashify Or even Amazon and to avoid buying future electronics from flipkart. Their policy change is even affecting them as they directly face disgruntled customers

[@lijomathew8373]

Same here bro. Ordered pixel 6a but the delivery guy didn't came for delivery and rejected my order at EOD and Flipkart kept promising dates for delivery and kept delaying. I finally cancelled the order for peace of mind.

[@Trust_in_Passion]

@@souviksen. buy from offline market better option

[@pranaymalusare]

Man, I have been following your videos for the last 2-3 years, and I can say without any doubt, that the content quality by you has improved a lot, a lot. I mean it. If it wasn't for you I don't think ordinary people would have come to know about such mischief performed by Flipkart. Thank you for bringing such quality videos into this huge contaminated river of tech videos where we only get useless unboxing videos and no detailed review. Thank you, Cheers, and wish you more success.

[@Befindependent]

Hats off to your guts Brother...You genuinely care for people...Now a days, many creators has become puppet of the brands in the name of Paid promotions..But you really showed you genuin approach to help people...It's really a big issue with such a big brand...Thanks a lot for the video

[@capoeiragaming4224]

@@techcloud2510 toh fir ek kam kar bro yehi jo yehanpe kar raha hai jo chutiyapa woh baki creators ke channel main jake puch ki kitna paisa mila flipkart se

[@bhavintek5017]

Any nahi almost all creators but this man is different

[@rohan7382]

@Monojit Ghosh intentionally hate de raha hai Banda, ignore Karo usse

[@anshumansingh145]

@@techcloud2510 jo bhi acha kaam krrha hai usko appreciate kro naaki compare tere sath aisa nhi hua hai toh fudak ke bol rha soch tune 1 lakh ka phone mangaya hota aur usme kuch defect nikal jata jo delivery ke time nai smjh me ata aur flipkart replacement se mana kr deta tb kya krta ye issue bhut important hai badhiya kaam kr rha hai GT…bhn k lund apne kuch badhiya kaam kroo gyaan mt pelo

[@anshumansingh145]

@@techcloud2510 tatta hai kya bhn k lund TG ka…yha TG ki baat kyu laa rha koi kuch badhiya krrha toh appreciate kr

[@hkm93]

With convinience comes people who are more than happy to misuse it. Earlier. people used to simply order phones, try them and would return/replace if did not like them. And because of a very small minority who did that, the brands are making it hard for normal users to get the best customer experience. It's really sad. Thanks for shedding light on this issue.

[@VarunWadhwa.]

Yaa hk

[@smtkumar007]

US mai aise nahi hotha becuase the consumer court is very strong , sala product pasand bhe nahi aya tho replace karthe hai..

[@alokzgh]

Hats off to you Bhai !! You are not those youtubers who after fame got enslaved by big brands. You have worked on genuine issue of users who actually alone can't raise such voices but you have raised the issue . Thanks Bhai do make such awareness videos

[@aarjutripathi4160]

I bought IQOO 9 PRO from amazon and after some days I had a lot of issues with the UI then I visited Vivo service centre and they just asked me for the proof of the issues. They replaced the device with a new one as they have a replacement policy for a month. Also Vivo gives free covers and screen guards installation. I really liked that just mentioning. Been to different devices but this kind of service was different ✌️

[@FramesByMandeep]

Who provides Realme service? Oppo or vivo?

[@victor5954]

@@FramesByMandeep oppo

[@vivek8528]

@@FramesByMandeep There's seperate service centre for realme...

[@aarjutripathi4160]

@@FramesByMandeep Vivo itself I have mentioned it

[@aarjutripathi4160]

@Aryan bro I have used almost every brand of Android phones and just came to IQOO after being the OnePlus fan. UI is literally good from what you guys have in your mind. Instead I kinda hate the color os implementation on OnePlus these days. For IQOO just a suggestion try to debloat or disable things that are of no use to you and you'll love it

[@sankalpgoel3751]

Respect 🙌 Itni research or time lgana for awareness deserve praise from us comsumers. Thank you Sir for taking this initiative. Hope other content creators will talk about these issues too.

[@tahirrizvi5473]

You are Raising the Right Issue , Not A Single Tech Channel Is Talking About this topic except You , Now @Flipkart is Not except Return Easily which is Not Good For Customers

[@HarshSrivastavaonline]

I noticed this pattern of flipkart about 6-7 years back and switched to amazon. Till date, I have made sure that I dont use flipkart, my account is deactivated and also make my family members/relatives/friends aware about flipkart's patgetic policies. To me it's either Amazon or offline market to buy gadgets or electronics

[@thelastbreath01]

Pr vai Amazon pr v trust kaise karein adhe se jada seller corrupt hn kabhi camera kharido to pata chalega 🥺🥺

[@blackbrute2504]

Bhai Amazon is faaaaaar better. Just purchase from genuine seller, check their rating. You will never be disappointed. Flipkart has blocked 4 accounts whereas my amazon account is 7 years old, done more than lakhs of shopping. Amazon is best.

[@otakuhunter4817]

snapdeal needs to come back

[@rishabhsinghal6120]

Now even Amazon is doing the same thing

[@shubhampalankar8246]

Bhai literally a bold move to discuss the issue by taking the names issues properly. Nowadays Flipkart is looting in every possible way and they have made new unauthorised and non accessible policies which we don't even know. If all the creators talk on the same issue at them it may reach them and may be they look into it to resolve, otherwise it's direct robbery and cheating

[@subratoroy2436]

You'll get to know everything if you read policies carefully before buying.

[@rasmipati23]

Sir thanks for creating awareness among us. In my opinion, you are the only creator who only doesn't talk about the good side you also talk about the problems. This makes you different from other creators. Huge respect for you. Lots of love from Odisha ❤❤

[@MRAI503]

True ❣️ we love u Sir kzbin.info/www/bejne/qYjCcmyhf89sbNU

[@SudhanshGupta-ex7yt]

The only person I have seen who did not get feared from any brand and tells the truth and spread awareness......A huge respect to Rakesh Bhaiya and Team.

[@AniketTurkel]

I already felt sceptical about the service centre return policy. Great that you highlighted the issue, because a normal user will not read the terms and conditions in detail and would probably not know that the return functionality is not available.

[@unbiasedhuman7903]

Love you brother...never seen such brutal honesty for subscribers... Many big KZbinrs forget that they must be loyal to their subscribers ( as we helped them to grow) and not the sponsor companies ...hope you will always keep it up Thanks from the core🤗🤗

[@spiderKido]

😂 brutal honesty

[@PawanKumar-hx5zi]

Best video ever by Gyan Therapy, thank you for your hardwork & perseverance for consumer empowerment. I have never even heard of these points before I was still under the impression that no matter what happens Flipkart/Amazon will handle.

[@anwayaadak]

Respect to you man!! This guy is dropping truth bombs

[@9000eldiablo]

Great work calling these companies out. I have been saying this for a very long time that Flipkart is not trustable at all and is merely running on made up policies which change as per their convenience. Amazon is following suit as well but not to Flipkart's extent. I have recently been buying all electronics directly from showrooms and I advise others the same.

[@prithvibanerjee5155]

I truly respect content makers like Rakesh Bhai, who works so hard to address real life issues which the end consumer faces a hard time with. We Support you to the Fullest Rakesh Bhai ✅ Gyan Therapy Zindabad ✊

[@rahulrojasara6449]

Very very nice video. your video helps a lot me and my friends. thank you so much keep it up.👌🏻🤗

[@sanjoychatterjee5460]

Now a days actually there is no return policy on mobiles in flipkart. I already faced this bad experience. My nearest service centre was situated 20 km from my residence and the centre charged some money also. So don't buy online and just go to a mobile store.

[@anirbansaha3355]

Chutya ho tum . Off-line ka phone may problem hai to kaha jao ga tabhi service centre ki Dhaaka khana hai seller kaam hai sell karna repair karna nahi. Ecommerce websites are a platform. Here you can find various types seller to find you need.

[@ashfaakashu194]

@@anirbansaha3355 you're very wrong bro this service center people never accept their mistakes and what about the customers who live in towns or villages they have to travel for one day for service

[@sanjoychatterjee5460]

@@anirbansaha3355 Don't use this type of language. Most of the people in India lives in villages and they use this online platform for various items like mobile etc. But this decision hurts all of us and force people to go back to earlier off kine shoping which are available only in big cities.

[@mandasarak7080]

We all love your regular videos and way of explaining tech things 🤗 Thanks You So Much ❤️

[@pradeepsuwasiya2759]

Lallan Don aware his viewers. This is great work bro 😘😘😘

[@karanvijaykumar6183]

Unfortunately I am also a victim of the scammers known as Flipkart. I bought a moto g72 phone last week for my mom and the display is defective. But when I contacted customer service, they wanted me to go to the service centre to get it repaired. How can sellers get away with this? How can Flipkart get away with this? This is so unfair to customers. In Europe or the USA, when there is an issue with the phone it can be returned or replaced. But in India, you just have to pray that your device is not defective and if it is, it's the customer's fault and he has to run around and get it replaced. Unbelievable.

[@AkashSharma-ef5mq]

Thanks for highlighting this issue. Indian companies doesn't believe in customer satisfaction at all.

[@sidthecopdrummer]

Hats off to your courage... You're showing the real face of a Online selling Giant Company... You're standing with the truth & which is Right 👍🏻 More power to you brother & hope you will always raise your voice against the Odds...✊🏻👊🏻🤜🏻🤛🏻 Stay exact the way you are in 🙏🏻🙏🏻❤️❤️

[@sagy89]

its not giant it's a jhant company 😡

[@paritoshprakash6693]

That's the kind of content a customer caring tech friendly youtuber should make. Thank you Rakesh sir.

[@sayandeepghosh9338]

I ordered a realme phone 5days ago..but now i want exchange with better realme phone..so is it possible that returned my present phone and take other expensive phone than my present realme mobile?

[@SumitGuptaofficial]

If this policy continues then it will be beneficial for offline retailers. Same issue i faced last month with dizo tws. Flipkart is making fool

[@varunbide]

Thank you for making this video! I would like to add to this that Flipkart delivery partners don’t follow open box delivery at all, even in metro cities. I was told that I would have to do the open box delivery, but the delivery guy simply handed me the box and verbally told me that it doesn’t matter. Lots of misleading being done by Flipkart.

[@blazedt]

Sahi me bro aisa mere saath bhi hua tha. Meine Apple Watch mangwai thi uspr open box delivery tha but, delivery wale ne open hi nhi krne dia bola lena h toh lo nhi toh chahe cancel kr sakte ho aap. Mujhe lena hi pda luckily koi issue nhi aaye😅

[@rajarshi07]

we refused to accept a phone on Flipkart for not allowing open box delivery. However their app shows that they won't care for us if we don't receive correct item because we are asked to check for open box delivery

[@BeastBoyShub69]

@@blazedt mere saath bhi aisa hua mene camera se unboxing record kia taki fk ko complain kardu toh proof rahe mene kuch nahi kiya lekin kuch problem nahi nikla

[@Rohitverma-hv9cj]

Today I bought Vivo v27 mobile from Flipkart.I m facing display issue and I want replacement brother pls tell me is there any chance to replace it. . 🙏🙏🙏 Who can replace it? Vivo or Flipkart. Pls tell

[@VickyKumar-pf7ty]

That what a reason I like this channel..... awesome public awareness video....❤️❤️❤️ ......bow down respect🙇🙇

[@VivekRabara]

In absence of Government policies, you are doing genuine help to the people. Great job. Much appreciated. 👏👏👏

[@theoracles2827]

They are doing this in all segments not mobile. Botched up deliveries and blocking accounts Kudos to you for bringing this up

[@rockingrajashree1108]

Hi I yesterday bought Samsung galaxy S23 FE and received open box delivery today after 10 min of usage phone is having overheating issue ....now Im sandwiching between Flipkart Call centre & Samsung service centre..... Please suggest how to return/ replace

[@immiteshk]

Came across alot of negative experiences from FK buyers during this sale period including account blocks when contacted for product return/replacement. I will definitely think twice before buying anything costly which is exclusively available on FK. Needless to say if it's available elsewhere, will buy from there but not FK. They are playing with customers and need to be taught a lesson.

[@Millions0fDreams]

Brother you're doing such a great job 💯💯💯🧠🧠 #consumer_rights

[@mayurdahiwale5907]

Rakesh bhai has been Physics teacher before... So he definitely knows the 'gravity' of any issue and can help us understand it vey well🔥🔥🔥

[@ayushnandan3321]

Great work bro. You guys along with other creators can help us by raising this issue to the company since they won't listen to a common man how much they try. And thanks for the effort.

[@ravitejasikhakolli]

Wow.. Respect for you to cover this consumer related topic and educating us. Also Moto will not entertain generic queries or issues, they always ask for Model number and IMEI number. That's their script.

[@therajatshahare]

You're amazing brother. You literally rise real questions on Big online companies. 👍👍👍

[@NandhanThiravia]

Content Creators should give such useful information to people.

[@daipayanroy]

Kudos to you sir, You are really doing a great job, because you are really open to the truth in front of the customers, which are not done by the other youtubers or brands. Keep it up sir just don't sell your self esteem to the brand.

[@tuneinwithmanishprasad4517]

This is the reason why I like Gyan Therapy..... Content is always unbiased and beneficial for subscribers ❤️

[@no-ow6wp]

Well said sir...i faced the same issue with Reno 8 5g ... But Flipkart not accepted to replace...i feel so suffered and hopefully this was my last mobile but through Flipkart... Happy to see you stand for it. Now better to spend 1000 more nd take offline buy

[@BhaweshAgrawal]

@Gyan Therapy facing the same issue, ordered a moto g52 on 27th Oct, and received a damaged product, no replacement or refund provided. same story open box delivery, contact brand for replacement, etc..

[@pCbnmGmffvvvszssx]

Agar Flipkart pr phone lia aur phone main kharabi aygi to phone return hota hai ya nhi new policy main voh service centre le jana padta hai kya agar phone damage/missing/volume button/camera work na kar rha ho to replace hoga kya Aur ab replacement kaise karva sakte hai please explain 😢😢😢? Service centre walo ne paise mange to kya kare Offline se buy kru kya phone Lekin mujhe Jo phone chahiye voh offline nhi milta aur us company ka service centre 200km dur hai replace karvane ke liye agar service centre walo ne na bol dia to phir kya kare

[@RAHUL.DOHARE]

This is truly an honest video not only of unboxing and gathering views but he also cares about his subscriber's and customer hat's off to you man🔥🔥💛💛

[@lakshya3513]

flipkart sabse bakwass site hai ... hamesha customers ko cheat feel karwata hai ...

[@prateekjagtap]

Thanks for highlighting the issue, let us all comment here to show that this policy is indeed concerning and we might consider to move away from flipkart due to this.

[@SaurabhKumar-li2rn]

NOW EVEN THEY CHARGED CANCELLATION FEE. I have ordered something from Flipkart on Sep 22 and delivery date was on 2nd Oct but delayed the delivery to 10 oct and when I canceled it they charged cancellation fee .

[@HidaytRahman]

You're telling the truth man. Flipkart is getting worst day by day

[@AbhishekSingh-ld9yv]

HUGE RESPECT Sir, U genuinely Care for Your Subscribers, U genuinely told truth, Flipkart Customer Support is worst in Ecom Industry. My account is blocked from last 1 month without any reason, no resolution has been provided yet, they are always saying your complaint has been forwarded Blah Blah, Thanks Sir, ir raising Voice of Consumers

[@razdev1]

I am currently facing the same issue and what a coincident ... you are raising the same topic. One more important thing please suggest WHAT IS IMPORTANT- THE PRODUCT ITSELF WITH ITS OWN PACKAGING OR THE USELESS OUTER PACKAGING WHICH IS PROVIDED BY FLIPKART ? Because Flipkart is denying replacement or refund if the outer packaging is lost . I am having this issue with my S22 plus purchased during Big Billion Days and wanting it to be replaced because of Over heating issue.

[@RevItUpMumbai]

With that being said it doesn't even make sense to buy things online now because offline stores are offering products at the same price. The replacement policy and hassle free experience was the reason why I always preferred online shopping because I do not want to visit service center the very next day after buying any product. If it works for a week without issues it'll work forever without issues unless you drop it.

[@santoshkumarmtr]

I want to return my moto edge 30 fusion , recived it today but I don't like it's display. What should I do

[@yogeshsaini499]

I use to follow a lot of "so called" tech channels before I explored the real ones including you , Mrwhosetheboss After buying Iqoo 9 SE in this sale , now I understand how Honest you are, that I can TRUST you , Really very happy with purchase Love uh 🥰

[@himanshutripathi8528]

I see your hard work man. You are not like an ordinary so called technical unboxer. Love the way you teach about everything at such depth. 💙

[@ben-uy1ud]

Power of social media can be put to right use through videos like these. Very good initiative by you to highlight such issues and be the voice of people . We salute you. Rest, govt. Should step in to stop scamsters like flipkart playing around with people's emotions so openly....bloody it is somebody's hard earned money, that single phone might be a long manifested dream of someone which he stretched himself to buy and later gets into such traps..totally uncalled for !!! And high time flipkart should not only be answerable but also pay the price for making ppl go thru such hassles !!!......'to fair practices'!

[@sarveshpavale3930]

Thanks Bhau , really Helpful , Love from Mumbai , MH

[@ruchirpandit501]

Eagerly waiting for ONDC to end the monopoly of online shopping giants.

[@immiteshk]

Customer service will be nowhere close when compared to online shopping giants (read that as Amazon).

[@ruchirpandit501]

@@immiteshk Hopes are high, anyways UPI has proved its service & ONDC is also being developed by NPCI the parent of UPI...

[@adminuser6574]

@@ruchirpandit501 ONDC is not developed by NCPI. It is non profit private organisation promoted by DPIIT of GOI. Mostly Banks are shareholders of it both PSU and private.

[@ruchirpandit501]

@@adminuser6574 But the internet and GOI portal doesn't says so... Please go & verify.

[@imvpal]

@@ruchirpandit501 verify tum kro.. ondc ki develop ki responsibility unko di gai jinhone UPI ko develop kiya tha.. @adminuser65 is right..

[@bhookhasand]

Amazing work 🙏. I prefer offline for costly items. I purchased pixel 6A online after several years. I have worst experience in returning items whether it’s furniture items or anything else.

[@smritinathmallick4451]

Huge respect to you man. 🙏🙏🙏 You are the only one KZbinr who thinks about people's problems.🙏🙏🙏 Hats off to you.

[@sahilbhagat4906]

agar order Open box delivery nhi hai... to kya flipkart through return/replace hoga,,,?? matlab mujhe service center jaane ki jrurat to nhi..??

[@pritishpatra7008]

Exchanging a phone is also a tough nut to crack when it comes to Flipkart. Very bad experience, faced this situation today itself. A video on the same topic would be appreciated.

[@mithundias]

I had to fight for a replacement from flipkart. One of the worst experience ever. The infinix note 11s came with scratches. Everything looks fine till I saw the scratches on the side. Just to prove that, they did a lot of circus to deny that. I literally had to go back and forth. After two weeks of fighting and proving it was a manufacturing defect, I got a replacement finally. Headache policies and process!

[@diysai]

How did you escalate your issue? I'm having a similar issue with my display and they are denying the replacement.

[@mithundias]

@@diysai You have to produce the images from all angles. Top to bottom, front and back, ports. Main picture where display is having issue. You have to upload bases on their requirements. If you miss something, they will waste time. What did they tell specifically?

[@diysai]

@Mithun Dias thank you for replying. The problem with my phone is the screen itself, which has a bubble on the inside. It can't be seen straight away, but if you tilt the phone at an angle, you can see a dent in the amoled display itself. First, they said we don't have a return policy and asked me to go to the service center. Then when I raised a return request on the app with the photos, they said that you'll get a resolution by 18 may which is outside of the return window. Even Samsung said that replacement is Flipkarts responsibility. I'm doubtful if Samsung will give me a replacement for such a minor issue. But flipkart is being very stupid.

[@mithundias]

@@diysai You have to reiterate that it's a manufacturing defect. They will listen if you are persistent. Make sure you give a call and get connected to a superior who will deal with it better. Explain the scenario and tell it's clearly the manufacturing defect. Only when I turned on, I got to see it clearly and it needs to be replaced. It was a battle for two weeks. It wasn't easy yet I got it done. They are numbskulls for sure. What can the foot soldier do. They are directed to follow policies. They policy has a twist too. Only on special cases.

[@mithundias]

@@diysai is the issue resolved?

[@kushalkayal5]

Brother, your content spreads awareness to normal people. Do more such types of videos. We appreciate your efforts.

[@HimanshuNegi-pk8di]

Sir mene moto g 54 5G kharida hai aur me use replace karna chahta hu but mene use accidentally Android 14 me upgrade kar dia hai toh kya wo replace ho jayega please reply sir 😭

[@TheSahil-mv3ix]

Flipkart se ab purchasing avoid karnege, bas amazon or official website se hi items lenge !! Thanks again so much for awareness !!❤

[@raktimroy9654]

Thanks a lot for pointing this out :) Absolutely missed this while placing the order for my new phone. I was lucky that the phone turned out to be fine, but this is a huge change from the replacement policy we normally expect. Sad to see this change with Flipkart notifying the users. Not expected from such a big platform.

[@tinkuroy1498]

Flipkart applied 50rs return charges as according to them am returned so many product, but they made a hipe of easy 30 days return policy, so how could they implement such policy without and t&c. They should mention about this charges previously. They can't use such data

[@aravindmulakala]

Thanks a lot bro...for a useful video.. 🙏🙏🙏 Amazon also changed 🙏🙏🙏. Suggest another online portal... please 👍👍

[@thuglifegamer6639]

thankyou sir for sharing and raising this serious isuue because many users are also facing these problems you are doing great work our support is with you love from rajendra nagar

[@shubhamvocals]

I bought Realme GT Neo 2 in December last year from flipkart and it had a display issue but still it was neither replaced nor returned. I am using the device till now with the issue. The fact is that the service center is not near my home. Its difficult to trust flipkart these days in terms of return and replacement.

[@videogamesandmore4092]

I managed to return the exact same realme gt Neo 2 in November last year from Flipkart It's quite a hassle return was rejected twice and third time it somehow got accepted I was lucky. Pathetic service from Flipkart And yes I returned it because of extreme warmly tuned display and also black colour crush.

[@shubhamvocals]

​@@videogamesandmore4092 My return was rejected 5 times :(

[@Trust_in_Passion]

Was a software issue or hardware issue

[@shubhamvocals]

@@Trust_in_Passion I talked to Realme's technical team and they claimed earlier that its a software issue and when it wasn't resolved after the update they said its a hardware issue and I need to visit their service center to resolve the issue.

[@videogamesandmore4092]

@@shubhamvocals is it resolved now And what is the issue you have faced.

[@bhaveshmanwani2600]

Very informative video sir... You are really educating people by just doing R&D from your end.. Flipkart, Amazon they are really big big players in market.. they have very powerful customer base.. if this things will continue in future government bodies or higher authorities should take serious action or implement good policy on them in favour of customer.

[@darshanbg7614]

Really nice video We must encourage these type of videos Yes Flipkart misleading customers

[@freefiresamar8278]

Your love for consumers is really appreciated 👍 these things need to be charged.

[@arpankanojiya4385]

During BBD sale I had bought realme 9 pro + 5G but it had a fog issue in primary camera. I tried returning the product but Flipkart Customer support is just pushing the pickup dates. Flipkart's service is very much disgusting. Also camera lens protector isn't helping. 😭 Also thankyou bro for raising awareness ❤️

[@rohitsharma66]

Amazon is far better in customer service support. I just had the issue with Sony headphone and they replaced it without asking any questions. Earlier I used to shop through flipkart only but after experiencing the customer service, I'm inclined towards Amazon now.

[@chayanpandey1806]

Service center replacement or Technician visit replacement?

[@arupmukherjee901]

Realme 9 pro plus 5G has known fog issues in rear camera.. you should have done a bit of research before buying it...Also no use contacting Flipkart..they will direct you to the nearest service centre after 10-15 days..and in service centre they may give you a replacement realme 9 pro plus or an older generation realme GT Neo 2..

[@hardikkulshreshtha3720]

Bhai keep makkng these kind of videos it really helps in raising awareness which honestly no other KZbinr does in Indian community. Keep on the good work❤️❤️🔥🔥

[@p123-f7u]

Kya dusre brands ke sath replace kr skte h

[@_Vineet_Yadav]

Love from YAMUNANAGAR HARYANA 💞

[@sblive6570]

Me bhe haryana se hu kaithal

[@sukhandeepsingh2711]

Good topic ,good discussion and very good analysis. Thanks bro 💯 appreciate the hard work u have put in making this video 🌟💯

[@JaiShreeRamJSR]

I was a FLIPKART EMPLOYEE and I would like to give a proper interview regarding this if you want Sir.

[@GyanTherapy]

Apni email ID share kariye

[@laudabc8761]

You can contact through Twitter He is very active there. As you said you are an employee we also want your side story.

[@RambhaDevi-of8hk]

pta hai tumhari proper interview chutiya mat bnao mera 9 din waste kr k we can't do anything u frauds cheater,

[@MyNameIsName420]

@@JaiShreeRamJSR it is considered as promotion to give email address and hence is deleted

[@MrGhostxyz]

Sir we want to hear about dirty tricks played with us

[@tanmaymondal69]

It's a very informative video 🔥

[@MyKrishna09]

True... One of my experiences is with amazon for oneplus tv, and it took 4-5 months to replacement and another with flipkart for a tv unit, which took 1 month to book replacement.

[@sandwich._.]

Valid question raised. If i buy from Flipkart then Flipkart MUST BE HELD LIABLE to replace or return. They will be forced to change this policy.....

[@MsDonald31]

Naive argument.....they are just a platform that connects seller to buyer. I read someone had filed a class suit against amazon for the same issue. Nothing happened.

[@TheFourthWinchester]

@@MsDonald31 Highly naive comment. Amazon and Flipkart both control every major seller on their platform.