Hair Salon Manager Training Guide | Essential Skills to Lead a Successful Salon

[@ZaryStevens]

Loved this so much! Thank you! You’ve made me realise that a salon manager is definitley the next goal for me!

[@SamanthaPiercy]

Hey @zarystevens ! Your so welcome. I am happy to hear you enjoyed this video. A salon manager will help you free up your time. They should be able to take on tasks to help make the salon more efficient and help with your time management. Let me know if you have any other questions.

[@SamanthaPiercy]

Hey! My new website is live! There you can find a Salon Manager Guide if you are still interested. awealthyhairstylist.com/shop/ For more templates and educational courses you can visit here awealthyhairstylist.com/ Let me know if you have any other questions. Thanks, Samantha

[@SamanthaPiercy]

I have had a salon manager since I opened my salon doors in 2017. If you have any questions at all about hiring/training/retaining a good salon manger, fire away! I am here to help you navigate this tremendously important hire.

[@CrazyGirlsSerbia]

I'm about to start working as a salon manager, do you have any tips ? 😁

[@SamanthaPiercy]

@@CrazyGirlsSerbia First, do your best to understand your role and responsibilities completely. If an employee handbook is not provided, request some form of a written checklist at the very least. Secondly, get to know the salon stylists as quickly as possible. Learn their schedules and specialities so that you can best serve them. Lastly, know the retail salon products inside and out. Beyond just memorizing the price and label, really investigate what makes the product great. If you know the products well, they will be easier to sell. These are just a few quick tips to help you get going. Be confident and good luck!

[@CrazyGirlsSerbia]

@@SamanthaPiercy Thank you very much!! ❤️

[@SoudedFakhry]

Very well explained video, thank you .

[@SamanthaPiercy]

Glad you enjoyed it!

[@kefentseskhulilemaaroganye323]

Thank you so much, this has been so helpful

[@SamanthaPiercy]

So glad you enjoyed this one! Hope everything works out.

[@KiaWilliams]

Great video! Did you hire your manager before the rest of your staff? What is your hiring process? For your manager and staff.

[@SamanthaPiercy]

Hey Kia, thanks for checking in! I did hire my manager before any of my stylists. It was important to me to have a great foundation before I added more layers. I also wanted my incoming stylists to know exactly who they would be in direct daily contact with prior to joining my salon. If they were a good fit for my salon, they would have to be compatible with my manager. My hiring process is very similar for all staff. I first start with an interview in the salon and go over all the job responsibilities, benefits, hours, etc. I think it's important they see themselves in their new potential working environment. If the candidate has potential, I ask them to work a trial day. If the trial day goes well, I offer them a 90 day probationary opportunity. At the end of the probationary period, if they are an absolute great fit, I offer them a long term opportunity. I am very transparent with the candidate about my hiring process from the initial interview. This is the best way to build trust and guarantee a great working relationship. I hope this helps! Thanks for watching!

[@imanshahin5903]

As I watched your video I think you mixed more than one job into one - most of what you said is correct, but where is the reception, where is the cleaner where is the HR team, you shifted all the jobs to the saloon manager, even social media marketing I am not with you, any Saloon need more than one person, yeah we can load one person with everything but the best is to cut it in the right way, so the saloon manager can focus on the target and achieving the highest rank for everything. You will need Reception - Social Media Marketing - Cleaner - Hair Stylist - Nail specialist - Skin Specialist and Stylist in general - So Saloon Manager will go take the training and Opservite with other Salon team member - Greating , SUpport schedule - salaries Bouns yeah Saloon Manager - inventory - and Morning meeting with all the team is the best way to get the new idea and the most important thing is Saloon manager to know the latest update for Fashion from A to Z, and Update the team with it.

[@SamanthaPiercy]

Hey! What you said could be true if said salon had the finances to do such things. Most salons are boutique and small and do not have the income to pay for all of things you listed. I own a rental salon, so a lot of what you said wouldn't apply to me. I have no interest in having a full service salon. I have a specialized salon that only focuses on color, extensions and haircuts. If someone owns a very large commission salon, then yes more management would need to be in place since you would have employee's. However this would not apply to rental salons when such stylists would run their own business behind the chair. All I talk about are suggestions and what has worked for me and how I run my business. I never suggest that this is how YOU should do it. Thanks for the suggestions, this could be a great video to talk about for management for a Commission Salon.

[@karlinaklavina508]

Hey! How do you keep your employees from contacting costumers personally after a procedure and stealing them?

[@SamanthaPiercy]

I own a rental salon. So everyone has access to their own clients information. If you own a commission salon all i can recommend that you do is create an environment that clients would like to continue to stay at. Clients will come and go, but making them a priority when they are there and give them an experience that they will like to come back to will set you apart from the others.

[@feliciaannan5860]

Thank you so much for this video ❤

[@SamanthaPiercy]

of course! Let me know if you have any other questions

[@axemusic03]

Very informational video, thank you

[@SamanthaPiercy]

So glad you found this video insightful. Hope you can put some of this to practice soon!

[@victoriahairstudio]

Amazing video ! Thank you for taking your time for it ❤️

[@SamanthaPiercy]

So glad you found it helpful!

[@pengyuwang2969]

I just got a new job as a salon manager in Regina Canada, before that I have absolute no experience working in salon. So could you give me some advice of training before I go to work , I almost have 6 months to learn in China

[@SamanthaPiercy]

The best thing you can do is understand the salon owner's expectations before starting work. Not only will it help you be prepared but it will also help the stylists understand what is important. Hope this helps! Good luck!

[@pengyuwang2969]

@@SamanthaPiercy I really do not have any relevant experience of the position

[@royren1201]

Thanks for the talk. How much do you pay for the manager?

[@SamanthaPiercy]

This is a good question but also one that is hard to answer. I would start with a competitive hourly rate, plus product sales commission. I have quarterly and yearly sales goals to incentivize my salon manager. You truly get what you pay for here, so make sure you are attracting the right person to manage your salon. A great salon manager will be worth the cost.

[@lucywitt1972]

I just became a salon manager, iv have done hair -( hairstylist for 32 years yes) I continue to do hair there as well. my question is how do I figure out the salary for myself?

[@SamanthaPiercy]

This is an extremely difficult question to answer with a simple number. There are just too many factors that will impact this figure. To name a few - salon profitability, regional wage comparisons, hours, responsibilities, etc. I think the best place to start is have an honest conversation with your salon owner. Let them know what you feel good working for. The key is being receptive to compromise. For my own salon manager, I pay an hourly rate to allow for working flexibility with commission incentives for salon product sales. Hope this helps! Thanks for starting the conversation.

[@relaxwithnala7900]

Hi, Do you have a video on your 9 chair salon?

[@SamanthaPiercy]

I shot a salon tour video a couple years ago. Here is the link - kzbin.info/www/bejne/d4GWfqitnNCCrZY I am hoping to shoot an updated video of the salon later this year. Thanks for watching!

[@swweets]

I would love to see some hair styling videos from you

[@SamanthaPiercy]

Thanks for the great suggestion! I will try and make some time to shoot a couple hair styling videos soon.

[@sindhuthota5187]

Great video mam, can u please share how to maintain product inventory

[@SamanthaPiercy]

Thanks! I will definitely add that to my list of topics to cover in upcoming videos. Thanks for the great suggestion!

[@nashhdoll]

Does the stylist have to provide their own hair color and supplies?

[@SamanthaPiercy]

That is correct. At a rental salon each stylist must provide their own hair color and all supplies. Hope this helps!

[@pattifletcher3447]

Hi! So if they want to do a conditioning treatment on a client, do they provide their own treatment product?

[@SamanthaPiercy]

That is up to you, the salon Owner. You can provide it as backbar, OR if it is an expensive treatment, the stylist can purchase a few scoops from you (example: $5-$10) and then they charge their client (example: $20-$40). Or your stylist can purchase their own deep treatment mask from what you Retail with their stylist "discount". Hope this helps!

[@loveandlashesandfreedom]

Really great video. This has really helped me thank you ❤

[@SamanthaPiercy]

I am so happy to hear this video has helped you. I am coming out with a salon manger guide to purchase soon! If you have any other questions please let me know.

[@SamanthaPiercy]

I NOW =) finally have a Salon Manger Guide available on my website. You can find it here.. awealthyhairstylist.com/shop/ For more templates and educational courses you can visit here awealthyhairstylist.com/ Let me know if you have any other questions. Thanks, Samantha

[@bebejab32]

I used to do all that under (Receptionist) and get paid minimum hourly wage ! I hope your paying her good enough to keep the good work going

[@SamanthaPiercy]

She is well taken care of! Thanks for checking in.

[@yangliu4335]

Thanks for sharing

[@SamanthaPiercy]

Thanks for watching!

[@officialangelbabydagoat]

Thanks

[@SamanthaPiercy]

Glad you enjoyed it!

[@sapnarajev8619]

Thank u

[@khannawab3824]

Hi I'm jubs apply your solan I'm Saudi Arabia ????

[@chasebennett2971]

are you coming back soon? I miss your smile and videos

[@SamanthaPiercy]

I just welcomed my third girl into the world almost a week ago! As I begin to recover, I am planning on making some time for more videos. Thanks for thinking of me! Check back soon.

[@chasebennett2971]

Congratulations to you! I was wondering what was going on! No prob thinking about you! See you as soon as you get back to KZbin!

[@vinodkumar-ns8xy]

I need money from going to start polar help me

[@simphiwemotha1563]

Thanks for such an informative video! 🤍

[@SamanthaPiercy]

So glad you enjoyed it!

[@ihabalsakaan5944]

Hi do you have instagram

[@SamanthaPiercy]

@samantha.awealthyhairstylist