Hannah's Story - Tenants' Experience - WDH Mental Health Navigator Scheme

Hannah's Story shares a tenant's experience of working with a Wakefield and District Housing Mental Health Navigator. Hannah's Story was made from a medley of quotes from different tenants to preserve anonymity.
Huge thanks to all tenants for sharing their stories, and to our actress Lisa who was also a member of our public advisory group for the project.
Lisa is a person with lived experience of mental illness and also has lived experience of living in social housing.
Lisa is keen to highlight how important it is to share personal stories. She firmly believes that Mental Health Navigators are a great way to help tenants with mental health issues hold onto their tenancies and prevent them becoming homeless.
Many social housing tenants experience mental health issues, which can negatively impact on their tenancy and even result in eviction. A joined-up approach between mental health and housing services is needed to help maintain tenancies and secure housing stability.
Wakefield and District Housing (WDH) is a social housing provider who have operated a mental health navigation scheme for their tenants since 2015. Mental health professionals employed by the NHS but embedded within WDH provide specialist support to tenants, including advocacy, signposting and direct support.
For more information about the Mental Health Navigator Scheme go to www.york.ac.uk...
This series of videos was funded by the National Institute for Health and Care Research (NIHR). It is part of a series of videos commissioned by the University of York as an output of a research study funded by the NIHR’s National Priority Area Research Programme 2020-23 via the ‘Health and Care Inequalities’ Applied Research Collaboration (ARC) Consortium.
The Consortium is led by the NIHR Applied Research Collaboration North East and Cumbria (ARC NENC) and the Applied Research Consortium Yorkshire and Humber (ARC YH).
The research study was conducted to evaluate the WDH Mental Health Navigator Scheme.
The views expressed are those of the authors and not necessarily those of the NIHR or the Department of Health and Social Care.
For more information, please contact Dr Sarah Blower at [e-mail]
Special thanks to Wakefield and District Housing, South West Yorkshire Partnership NHS Foundation Trust (SWYFT), our public and professional advisory group, and all participants.
Watch more videos in this series via our playlist
• Evaluation of the WDH ...
00:10 How did you come to use the navigators scheme?
00:34 What were Sheena's visits like?
01:08 How did Sheena help you?
02:44 What effect would you say Sheena's visits had?
03:39 Thank you and credits