Hard Reset Cloud Mobile Stratus C5 Elite - Factory Reset Cloud Mobile - Easy Method

[@itsasupacool]

THANK YOU SO MUCH

[@JasonClements]

I am glad it helped!

[@crochetahjoy5432]

Thank you so much. Took me a few tries, but it worked😊

[@JasonClements]

You did it! I am glad to help!

[@crystalnarvaez12312]

Thank you! ❤

[@JasonClements]

You're welcome 😊

[@rebeccashields6937]

Thanks!

[@JasonClements]

You Are Welcome!

[@peachesosweet]

This didn’t work. I still have a pin that I have to verify.

[@JasonClements]

If you turned on the device with your Google/Gmail you will still 100% need your google/gmail to log back into your phone. If you are lucky - on your browser you can click the 3 dots in upper right settings > autofill > password manager

[@OTBWOP]

Mines still require password after i reset it

[@JasonClements]

If you set up the phone with your Google / Gmail acct, you will 100% still need your Google / Gmail to log back in - esp if you set up the "Find My Device" security. This video show you how to reset your device if you forgot your screen lock. Your YT account should be the same (since you are logged into YT to leave this comment) as you set up for your Cloud. Good luck to you.

[@amandadellow828]

It wont work

[@JasonClements]

yes. this is the way. try try try again. you got this ! ! !

[@KieraDaley35]

Hi can you tell me how to fix my phone

[@JasonClements]

Go ahead...tell me what you got

[@KieraDaley35]

I have an cloudmobile c5

[@JasonClements]

describe your problem

[@amirai9674]

When i hold the power and volume it keeps making me reset the phone and turns it off

[@JasonClements]

try this: take battery out. put back cover on. hold power for 30 seconds. put battery back in and try resetting it again.