Dell XPS 13 9370 2018 Review - A DOWNGRADE From 2017?

[@paradox...]

By now I think all USBs being type C instead of A is acceptable. What isn't acceptable is the lack of a full-size SD reader!

[@JonnDuune]

USB A is still great for wireless mice if they aren't bluetooth. but you're right about the lack of SD

[@DSDSDS1235]

yea.

[@Slayer1111111111able]

All USB-C? I Can accept that. Bring the future forward. No full size SD? That is ass backwards thinking. Just because Microsoft did it doesn't mean it's a good idea. SD cards are still very important to many content creators, and tech enthusiasts who are buying this machine. And they will be for a long time.

[@patience__8051]

Slayer1111111111able usb c to cards dongles are a thing. That's what I got.

[@Slayer1111111111able]

Alexandre Loens right, but SD is the only format that could potentially work over USB-C. Eventually, power, display, keyboard, mice, thumb drives, transfer cables, webcams, E-GPU, all of it could be USB-C. The only dongle that will always be in our lives is the SD Card reader. Which is infuriating.

[@myrecommendedisallmemes]

Slayer1111111111able not true. I've always used micro sd cards and just use the full sized sd adapters for my camera. That way any of my cards can go in my phone or laptop or camera without having two different card sizes to worry about. Plus both micro and normal sd are close enough in price and speed there is no good reason to get full sized sd cards.

[@Slayer1111111111able]

12345678987654321dog UHS-2??

[@AccuphaseMan]

but why u need full size sd slots, micro-sd is at 400gb atm.

[@JonnDuune]

I love seeing both your reviews (both you and Dmitri), as you both do a great job talking about the most important details about the things you're reviewing, though I would love to see in cases like this at least a mention of it's user-servicability or upgradablity. Even if it's sealed shut, just to let me know, as this can be an important feature in keeping this laptop running for the 3-5 year range a lot of people do.

[@mplovecraft]

What you look for in a new laptop is usually better performance - and 10% can sound like a lot, but at the end of the day it's the things like the lack of USB A or the excellent keyboard/trackpad that makes or breaks your experience. I got a 9370 (i7/16/512) and it's great: completely silent and I love typing on it. As for the lack of USB A ports I got myself a mini USB C to A converter and put it on my keyring, I shouldn't have to, but it is what it is.

[@TheOz1999]

What type A peripherals do you use?

[@PWingert1966]

I typically replace my main machine every 5 years so any thing is always a big jump in performance. My last machine had an i5-3230 in it,

[@jvproductions6802]

Why don't companies just put on some high-quality thermal paste instead of spending tons of money in new thermal designs?

[@Scitch87]

USB-C is the future. That's all there is to it. It's easier to use and has significant advantages in speed and usability over the older ports. The question you should ask instead of why there aren't USB-A Ports on newer notebooks would be why not every plugin device has the option to plug in a USB C cable instead. Not sure if you're old enough to remember the dozens of cables you had to use to plugin devices prior to USB-A. Just think of what would've happened if people cried that they couldn't use their LPT1 and PS2 devices without a dongle anymore and we'd still be stuck in cable-hell. Personally i'm pretty happy to see USB-C being widely adopted.

[@batuhancokmar7330]

That is a nonsense analogy from all aspects. 1- USB was introduced in 1996, many laptops of 2005 still had PS2 ports.... Especially when from 1996 to 2005 peripheral technology also changed drastically.. No one would use a three-button ball mouse in year 2005 even if they could still stick it onto their laptop... So the ps2 port became useless *first* and than it disappeared. On contrast, USB-C introduced in 2014, I would consider a perfectly functional 4 year old mouse still brand new... Hell, my 9 year old performance mx is spec-wise equal to any good mouse... USB-A is still in wide-spread use, its nowhere as obsolete as ps2 was in 2005.. 2- Putting a "PS2 to USB adapter" leaving it on the end of wired mouse there permanently was not a big deal. But USB-A allows micro wireless adapters, or tiny USB sticks, both with circutary inside the port, sticking only 1-2mm outside of the laptop.. Those I can and do leave on laptop permanently... On USB-C, I would have to remove and reattach them everytime I pack up my laptop? Why downgrade with exactly zero benefits? 3- USB-A is exactly as fast as USB-C, with better durability and better impact resistance.. Advantage of smaller size, and two-sidedness isn't really an advantage on laptops. It is an optional, good to have port ONLY if it supports thunderbolt and is an addition to usual ports. Definately not a replacement.

[@joeykeilholz925]

uh yeah the option was definitely keeping one usb type a port, a few type c, and regular sd card

[@MockingTruth]

Lol at plugging the wd usb C drive into its adapter to go to usb A and then using a dongle to go back to usb C

[@dariuszwalczyk4521]

They could easily "prove" that USB Type A port doesn't make sense using usb-c to usb-c cable :-) Lol

[@syth-1]

Peter Ansell i know right I think where slowly getting there to a future where USB type C is mainstream ::)

[@dariuszwalczyk4521]

Someone has to be first. Laptop manufacturers or device manufacturers and I really don't see a problem with the device that has only USB-C. It's like the people in amazon comments, complaining about a device that they bought which doesn't have functions that they wanted. You don't have to buy this new Dell laptop, but you can if you don't need USB-A. Thank you Dell.

[@dariuszwalczyk4521]

Moreover, if there will be devices with legacy ports like USB-A we will not move forward. I think we should just pull a plug on USB-A.

[@hunterware8143]

I have to say, while it is SUPER inconvenient to not have USB type A ports on these new pieces of hardware that are coming to market, if companies don’t make a move to switch to all type C ports then you will never see the full integration of type C into all products. Tech companies are using their market power to influence other companies into creating more type C products. Eventually all of wired and wireless peripherals will operate through type C, but that will never happen without us as consumers having to give up our much loved and used standard USB ports.

[@Edmundostudios]

I don’t understand why companies blindly follow Apple as if removing USB and headphone jacks is a good idea.

[@randomcalrissian]

I don't know about headphone jack, but USB A is easily the most annoying and weak connector, next to molex. Can't with for it to finally die.

[@Edmundostudios]

Mykola Dekhtiarenko The thing is we have had Bluetooth headphones for over a decade and they work now the same way they always did but now have all this marketing telling us the industry needs to move on when there is no logical reason to do so besides limiting options. USBC is different because it is a better interface but not widely adopted for accessories, so realistically it’s a handicapped experience for a future that isn’t here yet. The solution here is to just include a normal USBA port at in the mean time. After all the flack Apple has had for their poor decisions for “production” devices it’s just a shame to see less options on the market that don’t just follow trends.

[@DSDSDS1235]

No Dell didn't blindly follow Apple. USB-C is indeed the vastly superior port, and it does push for unification. This is 9360 still exists and the only difference is pretty much the ports, with same updated specs. This is the best approach a company can have for this. The part they failed to even follow Apple is when they put a grand total of 3 ports on it.

[@MatthewRichardson1]

HP have kept the headphone jack, a usb type A port and three usb type C ports on the Spectre 13. Even threw in a micro SD port to make up for the loss of the full size SD slot.

[@nelsonfernandes5208]

Easy they need to sell new hardware. We are getting to the point where there is no major evolution in terms of hardware performance every year (speaking about keyboards, mouse, headphones etc) so they need to change the way we connect to the main device in order to sell those juicy new products. On the other side, the tech will now continue to improve because of newer technology removes some limits that older technologies have. But as a consumer i'm really happy with some periferals that i brougth years ago and don't feel the urge to buy new pieces of hardware.

[@sean_yog]

*I'm so broke I'd take either.*

[@rm4453]

You're so broke I avoid using you unless necessary.

[@sean_yog]

rm4453 you trynna be smart or what

[@rm4453]

ofc why not

[@PWingert1966]

if your that broke get a pair of scissors and use it as a plunge router for organic soft tissues.

[@jayliu6076]

9370 is simply an all around upgrade over 9360. Everything gets a slight but noticeable improvement. I've had problems with 9360 with i7-7560U flickering and overheating (not fixed after multiple RMAs), 9370 doesn't seem to exhibit any of those old issues. That alone makes the 9370 the superior choice. You brought up eGPU when mentioning the USB C ports. For people looking at potential gaming performance, get the 15 inch model. Those come with 8750H processors and run much faster than 8550U. You're comparing beefy 6 cores against 4 core power sipping processors and there's a very significant difference in performance. I kinda wish Dell had included 8750H for the 13'' model but I can understand their reasoning - most people buy the smaller version for portability and work. I totally agree with you in regards to 1080 version. I have the 4K version, while everything looks incredibly sharp, some Windows scaling issues can make things look funky. If you're working with a budget you might as well save the additional 400 dollars. That being said, it does look really nice and I would have a hard time downgrading if I had to buy another XPS. :)

[@BeefIngot]

The thing about type c is, we're in a transition period. Type c is just better than type a. Yea, right now not everything is using it, but how else do you push the change?

[@DSDSDS1235]

We're in this transition for like 4 years. At this point it is only for us to wait for our Type A shits to die. *points knife to thumb drive*

[@franciscosilveira1097]

>how else do you push the change? Simple: include both ports. The consumer that payed 2000$ for a laptop shouldn't have to suffer in Dell and Apple's crusade in the name of USB-C.

[@batuhancokmar7330]

Push the change? That itself is an asshole attitude... ​ USB-A introduced in 1996, We still had PS2 ports on laptops in 2005... So that transition took 9 years, and that considering the incredible advancements in technology; in 1996 we all had three button (no scroll wheel) ball mice.. In 2005, we had wireless optical mice with what? 6 configurable buttons?.. For 9 years both ports were option but as people bought newer and far better mice with USB ports, PS2 became gradually useless.. They disappeared from laptops AFTER they got useless, not before, no one forced it on customers.. USB-C introduced in 2014, and from 2014 to today nothing really changed to warrant an upgrade my peripherals; I consider my 8 year old Performance MX mouse still quite competetive to any brand new glass-surface mouse you can name of. I consider my 4 year old 5700 dpi Tt eSports mouse still better than many brand-new gaming mice out there... WHY, in hell, would I need to buy a new mouse? I want to use my existing equipment on my new laptop, plain and simple... That is not pushing the change, because there is no change in mice technology to speak of.. That is just another stupid move in thinner=better ideal..

[@GreenLinuxPenguin]

I bought the 9360 refresh since it was cheaper lmao. If the developer edition of the 9370 wasn't too expensive I would've jumped on that instead.

[@kevindiossi]

I don't know how you could test an i5 versus an i7 XPS 13 and see the massive benefits of the new cooling solution and not believe it's a massive step forward. The i7 model XPS 13 will be my next purchase and I am very surprised how many people don't see how big of a leap this generation was over the 9360.

[@david300m]

I purchased the 9370 about three weeks ago, i7, 16G ram and 512 hd, standard resolution (not 4K). A friend has the 9360 and I believe the 9370 is a better choice. I have a type-c port on my phone, tablet so I can use just type-c charging including an Anker battery pack. The speed of the unit is great for my work, coding, and Adobe Illustrater. I purchased a refurb from the dell site and save a few hundred as well. Thanks for the review.

[@QuantumBraced]

I agree that the lack of Type-A ports is frustrating. At the same time, the only way we're going to get manufacturers to start adopting the now 3-year old Type-C standard is if Type-A ports start to disappear.

[@adityagidh1613]

Great chair but can you do this!?

[@paradox...]

Three neendy neeen 💲😎

[@Dracossaint]

Now im reminded of the rebugga chair *facepalm*

[@lmao-c]

Aditya Gidh I don’t think so

[@thatlaxbro]

AB-SOLUTE MAD LAD *SNOWBOARDING CLIP*

[@alistergoh9744]

stop. its dead

[@kawikaaukai]

I own the 9370 with the i5 8th gen. I completely agree if you own a 9360, don't upgrade. However, I switched from a 12 inch MacBook. I am already use to carrying a usb type C dongle. This notebook is fast, quiet, great panel, and has really good battery life. I use it to consume content and light photo editing.

[@edwindungdung1998]

Couple months down the line, I'm checking the prices of these laptops and 2018 is slightly cheaper. For me, that's great news. Since I never had a Dell XPS I will be going with the 2018 version.

[@oompaloompa413]

I had three XPS 9370's (and believe it or not, three 9360's). They all had problems. Can you please just tell me how Dell gets away with so much praise over this product? People should instead bash their QC. You reviewers should stop accepting review samples and actually go buy one from a batch. Faulty drivers, audio popping and crackling, faulty displays, fans that go full speed for no reason (have to make tweaks in the registry to fix), poor workmanship (laptop sits lopsided on a flat surface), even down to the Intel branding sticker not being straight. I'm sorry, but if you're spending upwards to two thousand US dollars for the top tier model, NONE of these imperfections should exist. I urge you, HardwareCanucks to not only gripe about dongles and the lack of a matte display, but the actual common problems with the XPS model. Believe me, there are a ton of them.

[@DSDSDS1235]

unlucky my friend. Thing is, if Dell has such crap QC, it is probably still one of the better QC.

[@SirMrBerk]

xps owner here, completely agree with everything you said. bought it mostly based off of great reviews on youtube, never been more disappointed in my life. never buying dell again for sure

[@kevin1562]

SirMrBerk I had enough of the speakers giving me problems just in time to return for a full refund. I've never been so disappointed either my friend, I'm sorry you have to put up with it.

[@kevin1562]

Hansel Law ah, I'm not too sure about that. You're giving a lot of credit to Dell with that statement lol.

[@syth-1]

First thing you do on a laptop is reinstall windows fresh - only use drivers from Microsoft not Oem ones (I have an acer laptop and it had speaker driver issues too switched to Microsoft's audio drivers - much better and reliable), just my two cents on the topic, don't own a dell laptop so I wouldn't know about the hardware imperfections but sounds like dell has quality control issues!!

[@JohnMFlores]

Good review! I’m a motorcycle travel writer and prefer laptops with a built-in SD card reader because dongles get lost. That’s why I bought an XPS13 9350 instead of a Razerblade Stealth or other models back in 2016. My cameras can transfer via USB A but the 9370 got rid of them too. I’m going have to pass on this model and look elsewhere, unfortunately.

[@thegreatga]

I'm tired of hearing about the complaints of the new usb. Just order new cables, and the problem is solved. I love the new ports on my xps 13, and i ordered a few new cables for old external hdd, and scanner. It's not like they were cordless before.

[@tnecnivo]

2 important things were not mentioned in the video:- 1. the thunderbolt 3 port in 9370 supports FULL (4 lane PCIe) and the thunderbolt in 9360 only supports HALF (2 lane PCIe). 2. 8th Gen i5 has 4 cores and 7th gen i7 has only duo core. so of course i5 8th gen wins.

[@steveellsworth2547]

I know I am late to the party. I have had my Dell XPS 13 Ubuntu Developer Edition (9360)for about 13 - 14 months. I have not had one ounce of trouble. It is a shame so many folks have had challenges. The only remote issue to speak of, was with the Linux distro. It initially made my touchpad jump all over the place until I was able to get the settings right. It has been a work-horse for me. I do some coding on it with Python among other ventures. I would say for the viewers to not give up on this device. I am also an Apple iPhone/Mac user. That being said. Once I got my settings right, I gave my Mac to my son and have not looked back. Take Care Everyone!

[@bengregoire]

completely agree, I would have loved to see one 4-lane tb port and 1 fullsize sd-uhs2 port as the upgrade. I actually use the touch more than I thought I would on my xps13, it's great for using maps like airbnb, or craigslist. It also feels good when panning a photo in photoshop or using the laptop in a tight space like an airplane.

[@intranix]

Your argument for 4K vs 1080p is kinda flawed. Scaling @ 200% would essentially mean a 1080p desktop with 4x the image clarity for apps that support it, and those that don't (very few these days) you could use app scaling and it would look exactly the same as it would on a 1080p display. There are literally no issues with 200% scaling. Battery life would have been a better argument. However as a developer, 4 times the pixels makes a huuuuge amount of difference and 1080p is not an option for me. The same could be said for anyone who works with images or video. This is why I will stick with the XPS range for some time to come. I wait patiently for a 4K LG Gram though, fingers crossed.

[@z0phi3l]

He's likely still buying into the whole "Windows can't do scaling right" lie from a few years ago

[@DSDSDS1235]

The IO configuration is really not ideal. I agree that USB-C is superior in every way except the lack of compatibility with a majority of external devices. No mouse, no keyboard, no audio, which makes a dock necessary. However that is not my concern, dongles were never my problem, because I use way too much ports I need my adapter with 4 USB-A and RJ-45 gigabit NIC anyway. The problem really is the number of ports available. On a X1 Carbon, I can use my adapter on the thunderbolt port, use the HDMI for display, charge it with another thunderbolt port and still have USB-A ports spared for a usb hdd and a clear right side of the laptop for my mouse pad and my G502. Both of the XPS cannot handle this. I don't care which port you put on because plugging in one single adapter for everything I don't bring with me is a convinience, else I have to plug 5 wires in assuming it has 4 USB-A and a NIC, but at least it has to have 6 of them.

[@aranykai]

USB-C PD enabled usb/thunderbolt dock/adapter is capable of replicating HDMI, USB A and network ports while pass-thru charging the device. You can do literally everything you described with a single thunderbolt port on the XPS if you have a half-decent dock/adapter.

[@theWanderer521]

would love to see your review on the new Razer Blade

[@TECHN01200]

We need more Dmitri clones...

[@rph_redacted]

That Dell connect is really good. Windows should have this inbuilt in OS.

[@sashwatsainju8212]

Best review by any yourtuber so far!you've got a new subscriber😄

[@tsuar993]

referring to the older model, my boyfriend and i had the 15 inch version on the Dell Xps 9560 and with BOTH of our laptops they ended up overheating and while his cpu failed, mine would eventually shut off hitting thermals at 78-ish c , I would later switch to a 15' razer. The Dell XPS is a beautiful laptop but for thermal issues at that price isnt acceptable. I am glad though that the newer model has solved the issue.

[@tekdw225]

To me only thing that dell really miss out on the newer model is full size SD card reader 🤔

[@n3rdstrength]

Just bought a 9360 with an 8th gen i5 on a steep discount, love this laptop.

[@thisisbusquets6269]

Scott Smith how's it doing now? I just ordered the 9360, 8th i7 because the i5s weren't available for the 9360 and 9370 both

[@karim1485]

My addition, since I have the 9370 too... I have a 4k because the color reproduction is phenomental and perfect for photo production.. also, the touch is always useful and I definitely use it unlike my sister on her MBP13. The screen is bright enough to work outside and I haven't had any issues with scaling - and watching 4k content is simply unparalleled to anything you have seen before. I don't have a fingerprint sensor, but windows Hello is super fast and still effective with the weird cam placement. I don't use them so I dont care. I never missed the fingerprint sensor and I don't recommend it since. Now to the bads: -The 4k display indeed cuts battery life to 6 hour ish, I seldomly use the battery anyways and only ran out once. -The coil while is noticeable in very quiet rooms or at night... and yes, you have some. I had three mainboards and they all had them. So yeah, no worries, It won't make you not love it but it can be annoying indeed. Btw, having tested 3 mainboards, i now have the luck to have an 8550u that manages to hold over 2,5Ghz on all cores instead of 1,8 on the other two.. -It is somewhat a downgrade to not use Intel wireless (no fanboy at all) because the killer ac is known to be a little unreliable, which was the reason for swapping my mainboard out the second time. Please change that back on the next model. Also I personally don't mind the ports. All my SD cards are micro SD (200gb or so in total) anyways (GoPro, camera with adaptors) and the soon to come monitor supports USB-c to hook External disks to. Everything else is pretty much perfect, so things not listed are awesome!!!

[@igorcosta8559]

Bigger companies need to push in the new type-c in a way or another. If not like this, the smaller companies will never go forward and leave type-a behind. You don't need to carry a dongle. Update your external hard drive to one that supports type-c natively and problem solved.

[@Devo_gx]

I'm quite happy with my 9370 now that they fixed the keyboard issue (missing keypresses). I knew it didn't have USB Type-A ports, but I could live with that. My mouse supports Bluetooth, I like the idea I can charge off any of the USB Type-C ports (so can choose between plugging in on either side). The only real "downgrade" for me was the change to a micro SD card slot, but for now it's not a deal breaker as I don't have an SLR or anything that takes full size cards. Overall though, battery life meets my needs, the display is excellent (I have the 4k panel), and I think this machine will last me a long time.

[@roguesf3190]

I've got one on a truck being delivered to me RIGHT NOW!! I'll update with what I think.. I will say that I welcome the lack of legacy ports. I work with big data sometimes and also I need the fastest hardware available to be most effective at my job. USB type A is slow and Old. The latest and greatest stuff is all going to be USB C in the future so you might as well be ready!

[@mplovecraft]

USB A peripherals are going to be around for a long, long time. They are absolutely everywhere and people won't just throw them away. One USB A port wouldn't have been bad :)

[@aranykai]

That's what people said about floppy drives. Progress marches ever forward. No point in fighting it.

[@PhillyPose]

Looks awesome! Coffee lake and 2 Thunderbolt 3 and the last port is still USB-C 3.1. I hope more companies do this and get us off old USB. It's just a convenient standard. My Switch, phone, 2016 XPS and my work laptop are all USB-C. When i travel home I just need 1 cable to transfer and 1 brick to charge.

[@mendez827]

Just wanted to point out, he had a USB-C to A adapter going to a USB-A to USB-C adapter when talking about plugging in a hard drive.

[@wolf1438]

Thanks for review. Are you also planning to do Dell XPS 15 with core i9 video as from content creator perspective?

[@WillQuach]

I'm not sure if Eber covered this but the 9370 also improved the webcam placement (slightly). It's still the unflattering upward facing position since it's at the bottom of the screen but at least it's in the center rather than the left side.

[@Daldaren]

These are INSANELY popular in IT workspaces. These people care more about portability, computation power, and responsiveness. The loss of ports and need of dongles are of little consequence for most of the target audience.

[@thebritish910]

Spot on, excellent comparison. Thank you, very useful!

[@bestkidist]

I was hoping you could help me out with a decision making over here. I was recently given the opportunity to pick between the dell xps 13 2in1 model or the standard model. Here are the specifications for both of them. Dell xps 13 2in1: Intel core i7 8th 8gb Ram 256gb SSD Dell xps 13 standard model 9370 Model number:- XPS9370-5033GLD-PUS 8th gen Intel Core™ i5 8gig ddr4 ram ||256 GB SSD 13” 4k FHD touchscreen 3 turnderbolt charger Type-C® 5Gbps Please would which would you recommend for daily use and lite gaming without issues or overheating?

[@mx360grader]

I went for the 9360R just because of the USB-A and SD reader. I'm running Fedora 28 and Ubuntu 18.04 with the 4.17 kernel and have great battery life and I don't need to bring dongles with me when I'm on the field. Micro SD and only USB-C is not a photographers reality in 2018

[@thepronoob1529]

i own this laptop and it hurts my eyes just to read the comments this screen is so freaking small

[@michaelpham12]

That portable SSD has a type C to type C cable. There's a usb3 adapter on the side that you plug into the laptop, therefore you don't need the dongle

[@tulibudouchoo]

Hi Eber, thanks for the review. But you once again did the good old graph-switcheroo. Please consider keeping the products in a fixed spot as opposed to sorting by performance.

[@benjpac5]

Have you even tried using a 2 in 1? Most people prefer them once you actually use them.

[@ChrisCanadianHusky]

You don't have to use dongles for external storage. USB Type-C is getting more ubiquitous and it's just truly universal, compared to the old "USB"

[@lmao-c]

Now honestly for a 13-inch class laptop I would say that 2 USB 3.0 ports would be perfect for a laptop like this one. The inclusion of one thunderbolt 3 port and then putting the SD card reader and a headphone jack would make this I/O much more enjoyable. (My opinion, tell me what y’all think in replies)

[@richarddcrossley]

I bought the older model with the i5 8th gen for the ports but especially the Matte display. I’ve found that so much better then my MacBooks or any glossy display under certain lighting. You can’t get Matte on the new model. Another advantage to the old version.

[@anytv]

sorry but i would like to know can it render a video in adobe after&, planing to buy it

[@richarddcrossley]

@@anytv it’s got an ok CPU even now but probably not really. Need gpu laptop for that. I don’t video/photo edit though.

[@anytv]

@@richarddcrossley i see thank you, yeah i thinking the same to buy something with GPU, but this one is so good sized , so thought if this dell can do editing and rendering tgen it's more than enought, but probably will buy something with nvidia 1050 or 1650. Thanks

[@PWingert1966]

Having the white and gold version for 5 months I can tell you that there is some false clicking if you rest your palms to either side of the mouse pad. or Your mouse can be re positioned or a select or select all text event may occur. If you type the backspace key thinking your going back one character you end up deleting the entire block of text. Solution don't rest your palms on either side of the mouse pad. Also, there seems to be an issue with blue-tooth connectivity and recognizing new/unknown devices. My Sony MDR-ZX220BT is not recognised at all. My iPad and all my android devices recognise and connect / identify them just fine. Can't tell if its a hardware issue or an issue with Windows. It a hot room with no A/C I am getting issues with throttling. Solved by having a desk fan trained on unit to increase cooling during 30 degree Celsius weather. Need to wipe rear vents on a daily basis since ultra fine dust is collecting around them and desk area near them. I have a hepa filter in the room that gets ride of coarse to small particles. Located in downtown core heavy traffic area so lots of pollution during peak hours.

[@amanangah7390]

WHY the hell every single of manufacturer keeps copying so called Apple innovation by removing all of the essential ports like USB 3.1, SD card slot, audio jack and HDMI. I understand that they want to want to make the laptop really slim and thin as fuck, so they fucking removed it. If you really want to get rid of the ports fine, but please just leave the USB 3.1 port be. Also, you're gonna need a fucking dongle every single time you want to connect to the extra peripheral or external drive! What a GREAT fucking solution and I'm really fucking LOVE it!

[@Quetzalcoatl0]

I need an XPS 15, but twice as thick and put like a 500wh battery.

[@DSDSDS1235]

Um you mean NOT XPS 15?

[@Quetzalcoatl0]

XPS 15 is the ~15.6 inch one right ? Just make it 2 times as thick, put HDMI , at least 2 USB A, and just make it's internals 85% battery. I want a laptop that lasts a week of 12 hours a day working on it. ^_^

[@DSDSDS1235]

uh that is over us legal limit i think

[@tshinharR]

I will take more thunderbolt 3 Over a USB a port

[@ox4tune]

Gore thermal insulation isn’t meant to cool laptop internals but keep the keyboard from feeling hot even if the internals are burning...

[@intranix]

While it would have been nice for a USB-A port, it's not a deal breaker for me. I dont need to use a dongle for my external drive, I can just replace the cable for one with the right connectors at both ends. Not a big deal is it? for USB flash drives, yes you'll need a dongle, but hopefully some times soon usb-c Flash drives will become the norm and you can leave a USB-A-> USB-C adapter connected to your TV for when you want to connect one up. I already have a USB-C -> HDMI adapter for my 9530 as well, so moving to the 9370 will not be an issue.

[@Emanuel-qi3oz]

Excellent review! Thank you brother! 🙏

[@alessandrobiagiotti617]

If it had a Type A and a HDMI port I would have bought it ASAP but it doesn't and that's a shame 'cause it's a great ultrabook

[@markholle3450]

$16 will get you a USB-C to HDMI cable. Lots of laptops use Mini-HDMI or Mini-DisplayPort but the great thing about USB-C is multi-function. One moment you can connect to a television via HDMI and the next you can connect an ultra-fast external hard drive or a hub that can charge the laptop, connect a monitor, and add a couple of legacy USB-A ports.

[@mahu142]

I'm still using the Skylake XPS13 with i7+QHD Touch. I wanted to buy a 9370, but I just can't see the end of USB-A by the next 5 years.

[@adamschmidt7365]

I returned my 9370 last week for a yoga 920. The fans were terrible in the 9370.

[@ishanmuni5650]

Hello I'm planning to buy Dell xps 13 or hp x 360 13". About Dell xps13 9360 vs 9370 9360 i7 version for 1150$ approx Or 9370 it version for 1150$ approx. Can someone please help me. Answers will be thoroughly appreciated. Budget is 1100$ approx. Any other laptop to buy instead of these.

[@stevebutabi4264]

I have the 9360 with a 1080p display and it has a touch screen. Not sure if thats not an option on the new model but it definitely was on last years model.

[@BrianSuggest]

Just guessing, but I think the mindset of removing USB-A ports is that they want you to use a Thunderbolt dock or eGPU with USB ports.

[@aidanjt]

A drive is a bad example, it's fairly easy to get a type-C cable to connect to it. I agree they could have left 1 type-A port, but we're much further along today than when the MBP only came with type-C.

[@eventidewinds]

i don't get the point why it is an issue with the SD Card Slot. I only use Micro SD Cards for many years now, and you get an adapter if you have to use it in an device which only supports the standard SD format...

[@eduardoarias_photo]

great review. could you review the XPS 15?

[@Kyuubiwar]

Can't wait to see your XPS 15 (2018) Review.

[@patience__8051]

For the external disk u have adapters from HDD to usb c, this works just fine. Usb C is the future and need to be used everywhere.Period. also some mouse dongles are becoming a thing as usb c dongles IIRC

[@royalarchergaming3541]

The question is... CAN IT RUN CRISIS?

[@TabalugaDragon]

Improved on screen covering (the older 1080p model was only available with poor-looking matte covering) and thermals, but included a smaller battery and removed necessary ports... what's wrong with you Dell? you could have made a perfect ultrabook! Also HardwareCanucks why no mention of undervolting, which noticably improves frequencies and thermals? It should improve performance in games as well

[@robmattson]

The keyboard switch mechanism is NOT the same. I tried them side by side in stores multiple times and the 9370 is spongier, more "membraney", and less "crisp" than the 9360.

[@MrDanielmarlowe]

I am still very happy with my 2015 i7 5500u 5th gen, 8gb ram, 256 ssd, 4k touch screen. still blazing fast and works awesome! I want to get a Samsung SSD 512gb is that hard to install for a novice? possibly i should clean it out too? I do not have anyone I trust working on my computer, any suggestions? or just get a new one?.. to be safe.

[@lostn65]

I bought the 9370. I would rather have some USB A ports in exchange for half a milimeter more thickness which isn't even noticeable. The A port or its absence is definitely noticibeable though.

[@CriticalTechReviews]

This is going to sound weird, but my biggest dealbreaker is what they did with the arrow keys. WHY IS BRIGHTNESS NOW A TWO FINGER ADJUSTMENT. Also, I like having a little bit of dead space above my left and right arrows. It makes them a little bit easier to locate. I DID NOT NEED PAGE UP/DOWN. Fucking scroll lock is NOT as important as brightness adjustment as far as one-finger commands go. Also, the lack of a 32GB RAM option kills me. It's one thing to delete the sockets, but it's another to delete the sockets AND arbitrarily limit what I can buy it with below what the CPU supports.

[@J_pearce01]

I just started graduate School and I need to get a new laptop. Should I get the Xps 12 9570 or 9560?

[@contemplatingangel]

Annoying design problem with this - weak hinge. Metal hinge mounts onto a plastic mount that broke. Lots of stuff on the internet and Dell forums discussing this. Loved this laptop uptill this issue.

[@osgrov]

I really wish Dell would make an XPS 17. 13" is way too small for me, and while I'll probably go with the new XPS 15, I would much prefer a 17" display. Seems the 17" notebooks overall are out of fashion, sadly.

[@MrMonkeyindrag]

I just don't really see the fuss about the lack of usb-a ports, usb-c is just superior in every way. I have usb-c only on my laptop and its been far from a hindrance, bought a 3 pack of slim usb-a to c adapters off of Amazon for like $5 and i just leave them on the end of the cables for my external HDD's. Lack of card reader i can agree isn't great, it doesn't seem to problematic adding one in terms of its slim size, i don't know if theres a reason why there couldn't include one other than it breaking up the symmetry of ports.

[@aranykai]

I ordered a $7 USB-C Sata 2.5 drive enclosure to go with my USB-C only laptop. I get to keep a single external cable with my laptop bag that can charge my phone, charge my laptop, connect my external storage etc... I guess Eber isn't tech savy enough for that.

[@fairextl]

MrMonkeyindrag People don't want to carry adapters. It's not that they are heavy or bulky, it's the fact that they are easy to forget/loose.

[@franciscosilveira1097]

I don't think anyone argues USB-A is better than USB-C, but we all have something with USB-A and no one likes dongles. I would totally love to use USB-C for everything, but that isn't where we are at right now, so including at least one USB-A port is still pretty nice.

[@jacobdurgin4662]

I really fail to see how this would possibly be a downgrade. Multiple USB C ports makes the laptop viable for a good 5 years, and USB C charging is so much faster. The SD slot may be a bummer but fewer and fewer 13 inch notebooks have them now a days anyways.

[@lum1379]

What's the point of thin laptop with only type c if at the end you'll bring and use bulky dongle/adapters anyway

[@storybookbus0314]

I hate to sound lost in the past, but I think I'd have to purposely buy a heavy laptop because I really don't like these super thin and super light ones. Not to mention that I still like to have a headphone jack and DVD drive

[@andyhart3065]

Could you do a round up of best/budget laptop for creative people (ex: photographers,designers,editors)?

[@AndyPandy33]

I wish reviewers would do a real world battery test. Refreshing web browser every 15 seconds isn't enough. How long does it last streaming 1080p KZbin/Netflix video on WiFi? How long does it last on Word/Excel processing?

[@killacamfoo]

A few folks in my office have the 2017 version and it isn't that great. Not worth the cost imo, but I'm not our IT director...

[@arunpegler]

We need more surface style 3:2 aspect ratio laptops!

[@gaatjeniksan3068]

Thermaltake NO!

[@dannystark5972]

Hi, please could you confirm if a micro SD card sits flush with the chassis or does it protrude too much to keep one in there permanently?

[@logodedalo]

Think I wrote on the wrong video comments section. Do you guys intend to review the XPS 9575?

[@GregChmiel]

People who complain about dongles should know that Type A to Type C USB cables exist

[@cyberdasherxd2505]

9:00 also made the screen brighter from 302 nits to 358 nits

[@aviadleibovich]

Turbo boost speeds applied only for one or two cores at a time. All of the cores on turbo boost speed require oc

[@jetmartin9501]

It's a shame that Dell didn't include at least one USB-A port on the 9370...People may purchase it despite that but I think begrudingly. Also I don't understand this OBSESSION with thinness over functionality. Yes thin is nice but not at the expense of functionality and usefulness! The vendors don't seem to understand their customers needs. The Lenovo X1 Carbon manages to be able get a whole slew of useful ports (new and old) on their system (including a full sized HDMI) and still have it be light (2.49lbs) and more than thin enough. Granted it is very expensive unless you catch a good sale. If I were a vendor I'd be copying Lenovo Carbon X1 model (but less expensive) rather than chasing Apple's tone deaf ""thin-at-all cost" and "we're so ARROGANT...the hell with consumer's prior peripheral investment" strategy. SMH!

[@MikeMessiah]

Lack of usb A port and standard SD card slot was the reason we didnt buy the newer 9370

[@robocop1441]

what do the internals look like? can i upgrade the ram?

[@justgamingjohnny338]

I've never cared about super high resolution. More about consistent frame rates.

[@Vikingdescendent]

Good review. I agree, if it's not a flip, why have a touch screen?