Here's Everything the Porsche Dealer Found Broken On the Cheapest 911 *THEY FAILED*

[@HooviesGarage]

Savage Scotty? I'm so going to miss those fancy parties!

[@arevo8702]

👌

[@shubhranshjamwal]

Hoovies Garage lmao

[@franklast7955]

Well if making dumb decisions gets you a house like that. By all means sign me up

[@damienf01]

Hoovies Garage Sometimes it’s alright to do this. You’re going to save a lot of people the time and money by not going there in the end. It’s a small sacrifice to not go to a party you’re invited to by the same people you see these points of concern with.

[@mclarenjohnf1]

I have been told from the time I started looking at cars I know I had my first at 12 but obviously not on the road and I was working on it, my family told me if i need work done when I go to put they car on the road ask around and find a highly recommended local Guy, you may need a specialist but your local Guy will know one if you need it. Most things I will try to do but I know I have a limit.

[@bobspamail]

It was a "contactless" inspection - they didn't even touch it.

[@AaronSmith-kr5yf]

NICE!!!

[@FishFind3000]

6’ distance.

[@Mav10]

pencil whipped it

[@robbiebj84]

Corona inspection

[@DestroyerWill]

Great comment

[@raymond3167]

I really like when bigger KZbinrs are giving honest information. Hoovie could have been paid to say that dealer was amazing. But since hoovie is an honest man and won’t lie to his viewers he did the right thing. Wish more people did this........

[@dynokill]

He's probably pissed they didn't comp the PPI for the exposure he was going to give them. Some companies just don't get it.

[@jmoo876]

MVMT watches...cough

[@56WagonWheel]

From what he said in his video, every man and his dog are complaining about them. If he was to say they gave good service, everyone would know it was BS. It would hurt his own reputation.

[@Slevin-Kelevra]

@Quix I remember when he was just a burger baron that just did KZbin for Giggles.

[@raymond3167]

its me bruh😭

[@pegrathwol]

A good and honest mechanic is worth his weight in gold. Every car guy should take the time to develop a solid relationship with one. And they're out there! Typically not found in a dealership though.

[@scottbrinkman4408]

Tyler have you and the wiz are ever thought of putting together a “car wizard” network? So people like me that don’t have one can find one where I live? / Or is there a forum or blogs out there?

[@isher9035]

They can be found in dealerships, too! The problem is usually how many other channels are involved.

[@hermanrogers1325]

Yep I need one

[@tilerman]

Couldn't agree more. And i have one! Works on one car at a time, on his front drive, and what he doesn't know about cars, isn't worth knowing, my very own Scotty Kilmer. A really nice guy who never charges me anywhere near enough money for his time and i always, every time pay him over the top.

[@maxalwaysgoesbyboat7715]

This staement is worth its weight in gold...so true

[@aussieas.9296]

I like when smart Hoovie shows up from time to time. We all know he’s no fool.

[@astronmr20]

Mama didn't raise no fool

[@carpetmogul007]

Aussie As. YES!!

[@wurlycorner]

That ^^^^

[@toddniehaus]

@chris younts A smart person learns from their failures, a wise person learns from the failures of others. This period of Tyler's life seems to be going just fine. Perhaps he's learned from previous experiences.

[@StevesMachines]

There is so much value in finding a mechanic you trust, that can talk to you about the issues.

[@Beany2007FTW]

My trusted mechanic is now 50 miles away from where I live, it's worth the fuel (and having to take the bus home etc) to know that I'm being treated fairly and treated right, though.

[@thefreeman8791]

Exactly. I have a great mechanic and I completely trust him and he has yet to disappoint me. He lives about 2 miles from my house so...

[@robertastk]

It is for sure. And now four years later we are friends with my mechanic.

[@modmod392]

FixDriveRideFly . 100% this....

[@geethsan1567]

It really is like finding a good therapist who you feel really comfortable with.

[@TheUltamatium]

I don’t trust dealer repairs anymore. Took my work van to a Chevy dealer once to get some stuff done. After I drove out of the service parking lot the van wouldn’t shift into 3rd gear. Turned around (drove like 500 feet), went into the office and they told me I have to schedule an appointment and pay $150 up front JUST for diagnostics. Long story short went to private mechanic apparently they disconnected a transmission sensor and acted like they didn’t know anything.

[@walkerpendleton760]

I have a 06 Chevy equinox just to change one spark plug and a water pump it was like two weeks I was like fuck that a priviate mechanic got it done in a day I for hella less

[@kennethhorne1119]

normal dealer behhavior

[@James-ol6rw]

The dealer lowballed the estimate to get hoovie to agree to the repair, then they would add the other repairs while in the shop and push the job to 10grand or more!

[@thecrow7]

yup had that done to me :(

[@janezpungartnik3149]

@@thecrow7 Me as well... a couple of times. The problem was that i live in a small country with only one Porsche dealer, and i didn't know any people in the know.. A bit of a tip to anyone buying a used Porsche. Get yourself in a "local" Porsche club or group, get to know people that drive them, and they'll point you to a good mechanic. Never go to the dealer out of warranty. Actually Benz service was my best experience at a dealer ever. Who would have thought...

[@MrWoodyBalto]

I'm really surprised this was not mentioned in the video. It should be very obvious to both Hoovie and Dave

[@ElyciusM]

@@janezpungartnik3149 the Audi/Porsche dealer that I go to for various things is actually really good. prefer it to any of the independent shops I've gone to. the guy I deal with has the same year Audi S4 as me, and is very reasonable. They got me extended warranty for something I didn't have all the requirements for, and have even given me discounts on labor. So there are some good ones, but it's definitely not common.

[@MTW1340]

Exactly what they did. Get it in for 6K estimate, get it torn down then take you to the cleaners.

[@vorsprungdurchtech]

Anyone who has access to a great tech like the car wizard should never go to a stealership. Nice Porsche by the way!

[@Psych0technic]

And this guy is still too expensive.

[@jasonscott598]

@@Psych0technic bro he works on exotics. His prices are why hes stolen so many customers from the stealership. Hes cheaper than them and still provides the same service to their nice cars. You dont take your Lamborghini or Ferrari to a corner garage that charges 90 bucks an hour. Theyll fuck it up or be irresponsible and take it for a drive

[@johnsmyth582]

Psychotechnic knows the price of everything and the value of nothing....ignore him he is a moron

[@dannyoregan5022]

Just so you know this is one dealer, and not all of them are like that. the dealer I go to I will stay with until I switch brands or there is a legitimate issue with service like what happened to Hoovie

[@himynameisbrianw]

i need a mechanic i can just pull up thru the back door like a good friend, maybe lend a hand and trust he will do quality work at fair prices.

[@adityasanthanam1945]

Moral of the story: Do not buy an exotic and/or special car unless you live near a car wizard.

[@yammmit]

I was going to buy a broken ‘91 NSX but then realized I have no car wizard.

[@kvltizt]

@@yammmit It's a Honda, you should have bought it.

[@formatique_arschloch]

Or just don't buy cheapest anything.

[@okkiebokkelul9718]

Correct I drove Jaguars for years only made possible by an honest Jag wizard with reasonable prices

[@tysonhatch]

Luckily I happen to know one!

[@ryanforrest168]

THIS is a sub-par car dealership, and today I’m going to take you on a tour of all its quirks and features, then get blacklisted from it, and give it a Hoov score

[@chubbysumo2230]

lol, these so called "mega" dealer families are all over. In my area, if I want to buy from a stealership that isn't in the same family of ownership, I have to travel nearly 4 hours. The same family owns every single dealership in a 350 mile range. Basically an entire state's dealerships are owned by a single family. There is no negotiating, no price competition.

[@brianruiz1739]

Hahaha! Why did I read this in Doug’s voice?😂

[@Ferraridude13]

Chubbysumo what state is this?

[@alexdrummond2435]

I love when hoovie gets pissed when he says this like doug demero ps is that how you spell his last name?

[@FMecha]

@@alexdrummond2435 DeMuro

[@admranger]

You must have only paid for the strip club inspection: eyes on, hands off.

[@soso9133]

Admranger funny as hell

[@carycoller3140]

It's actually called The Covid inspection 😂.

[@jmaxim80]

good one brother im laughing my ass off right now!!!

[@16v15]

You need to go to a better grade of strip club...

[@JDM-gx8ki]

🤣🤣🔥🔥

[@YOLOnyc]

BMW of Manhattan did the exact same thing to me when I initially got my V12 760li and took it in for their analysis - their estimate of repairs was $12,400! Local shop fixed everything for a couple grand.

[@oliverdepauw5663]

If the car isnt brand spanking new with 1,000 miles on it then it’ll be cheaper at your local shop 10 times out of time. Buick dealership quoted me 9 grand to source and swap the engine for my 1990 reatta (i paid 2900 for my car mind you) , took it to the local shop and paid 2 and a half for a brand new (30,000 miles but pretty much) l67 with the supercharger added and put that in. Dealerships are a joke

[@kristophjj17]

It's odd to hear him say he got lucky with a car purchase.

[@IkyChannel]

He jinxed it af, I am telling you right now. :D

[@muskokamike127]

well, we know he got lucky at least once, he has a new baby to prove it! lol But he also got lucky with his aston, weezard gave him a thumbs up on that.

[@deyamuneer5369]

And he's mad about it

[@vidguy007]

If you could hear him say that

[@Ravenankh]

It made me wonder if I clicked the wrong channel.

[@brianreinhardt4050]

For the "dumbest auto channel on KZbin", this is by far the most intelligent video you have made.

[@Anonymous594]

Lol he’s talking common sense economics lmao it’s not that insane

[@mlh4711]

only just.........and this is still dumbass. It's awful.

[@davidmull7263]

"I might have burned a bridge there!" Yeah, I'd say that's an understatement.

[@ferna182]

the mutual respect and trust hoovie and the wizard have for each other is so wholesome...

[@korimafi]

I know right!!!!

[@basshead.]

It's all an act.

[@leobuckey]

It’s because there relationship is mutually beneficial

[@Anonymous594]

It’s like 2 chicks finger-banging The absolute definition of wholesome Wholesome definition: Tyler and Wiz’s relationship Application: Tyler and Wiz’s beneficial friendship is so wholesome. It warms my heart, similar to 2 lesbanesians finger-banging

[@williamr3840]

I wonder how much the Porsche dealer would charge for a finger-banging? :0)

[@TomBass411]

Hoovie: "I don't want to bash them too much" Wiz: "Stripped out oil drain plug" Me, an ex apprentice tech: "Stop, they're already dead"

[@MegaWillis111]

Sly Simpsons reference i like 👍

[@alexlopez5800]

What?

[@876r876rf]

I have never loved my Corolla so much as I do after watching this.

[@donwhitee3955]

I would never buy a Porsche because I could not pay 1k for a window regulator.

[@porschelover5631]

If you do all the work yourself it's not too bad I own and work on my cayenne and a 996 turbo

[@Boebus666]

Corollas are fantastic cars

[@carlossierra2812]

I have a Corolla and a 335i best of both worlds 🤗

[@jamesfair9751]

Porsche Lover so like how much $ you taking yearly maintenance doing the work yourself.

[@siemenstraffic]

Porsche Dealer: I can't find anything wrong whit the suspension on Hoovies 911! Car Wizzard: Hold my beard...

[@admranger]

More like, “hold my flashlight”

[@afortsnight9154]

The beard thing made me laugh 😂

[@brandonboyd_comedy]

😆 classic

[@secretguy8673]

AHAHAHAHHAHAHAHAHAHAHAHAHAHHAHAHA

[@thomasbailey4139]

I guarantee you they didn’t jack that car up at the dealer.

[@robb3652]

Agree... Assessed the steering rack by low power steering fluid level.

[@modmod392]

But they will jack the estimate if he books it in

[@starfox_wr-45e93]

@@modmod392 truth.

[@Reallyraywhat]

Probably thought this guy can’t afford repairs why waste our time

[@wykydytron]

I bet it was good old oh it's old cheap model so he's not gonna do anything anyway so may as well scare him off.

[@TaylorMMontgomery]

Props to standing up and keeping your dignity Hoovie! Sounds like this group either won't be in business much longer or will get gobbled up by Penske or AutoNation.

[@Vipurs]

10:25 “can you see the vibration” bruh look at the sun visors

[@mythbuster7538]

Lol, thats how i noticed too

[@TheRealAlpha2]

The visors... heck, Tyler himself looked like he was in a vibrating massage chair.

[@boxedfender4810]

if you can see it on video second hand how the hell do you miss it in real life

[@mattevans4377]

@@boxedfender4810 They didn't. They just wanted him to pay more for another inspection. Probably takes them about 15 different inspections to diagnose a car, lol.

[@trueherogames8324]

They be rollin’

[@1337redstone]

I really like how you put everything in one video, a lot of youtubers would split both inspections into separate videos

[@Stannely1]

Lol that's true at least 2 to 5 videos

[@WillHeineman]

He makes more if we watch a single long video than multiple small ones though. Most youtubers dont have an audience who would watch one this long though.

[@JC-11111]

You mean Freddy? Lol

[@hitnrunjj]

He’s so used to high mechanic bills, he gets angry when it’s too low

[@AllanFolm]

I'd get angry too, if an inspection didn't catch obvious safetyrelated issues.

[@AllanFolm]

@@muhdaimanharith The dealership is no better than any qualified mechanic. '

[@Baerchenization]

Well of course, his business model depends on it ;)

[@HughesReview]

Being from Minnesota, as soon as he started bad mouthing the new owners, I knew it had to be Walser. Looked online, yep it's Walser.

[@alekwormuth734]

HughesReview haha yes I’m from Minnesota too. People stand on bridges over the highway and protest against them with signs lmao

[@plo96]

Used to work at the corporate headquarters for Walser lol of course it was 😂

[@BKMaster6]

Is walser really that bad lol

[@jmac240sx]

Coulda been Denny Hecker! Lol

[@Hypocrite-ical]

@@jmac240sx Hey - Denny may not have paid his bills, may not have submitted your paperwork, may not have paid his taxes, and may have been running a huge ponzi scheme for something like 30 years.... but at least he had integrity.

[@Latino1777]

Most of us know the game... A regular Joe walks into a Service Dealer and wants an inspection on an older "new purchase". They see that you never been to their dealership and they want to make a lifelong customer. They give you a "Good Report" and you gladly agree to get your car up-to-date according to dealer specs.They clean it and hand you a PAID invoice with the Luxury dealerships Logo on it.You take your car home and you start noticing the same sounds,creeks etc.You take it back and they tell you that so and so needs to be replaced.You ask them why they didn't catch it the first time and they just give you that sad look .They will help you out on the price because you already spend thousands and they also give you a very nice rental car. They start fixing it again and thats when you get a call that they found a critical issue that must be addressed urgently. They can't help you on the price because the parts are OEM and there is no wiggle room here.You don't mine too much because you will get to keep their expensive rental for "free" for awhile and the dealership, out of the goodness of their heart, will help out with the labor since the car is already on the rack. You take the car home and notice other things, noises etc. This is the game ladies and gents.They play it every single day.

[@Anonymous594]

SouthBeach Bulliez dawg chill, you’re giving away my secrets. I gotta pay the bills

[@mikenormandy9250]

This is why it is so important to be educated on the car market before you buy a new or used car, Thanks for your insight, my dude!

[@mitchlesinski7803]

Not every service shop , but every dealership yes.

[@guysteel]

That's the way I saw it from the start. They saw Hoovie as a golden chicken about to bring them many golden eggs and they didn't want to scare him away.

[@JR_harlow]

DAM YOU!!!!! for being so accurate!!

[@terryduncan31]

A good mechanic/technician are getting harder to find. The Wizard seems to be very knowledgeable and very affordable compared to dealership prices. He's also thorough and honest. You better keep him around and slip him a decent Christmas bonus!

[@wallysprint]

My old man used to say, "when you find a good mechanic, you find a good friend" , fortunately I have found my good friend. And it looks like you have found it too..

[@Trashua]

Hoovie: “oh, I don’t wanna bash them too much” Also Hoovie: *has spent last 15 minutes of video destroying the dealer’s reputation* 😂

[@OMGWTFLOLSMH]

They destroyed their own reputation. All he spoke was the truth (we assume). If not, they'll sue him.

[@matttsmith733]

They absolutely destroy their own reputation

[@tontonpacute]

Dealer: Welp, time to sell the business....

[@1badhaircut]

If you can’t ace the mystery shop you deserve the review you get.

[@gglen2141]

If someone is murdering prostitutes, you're not really destroying their reputation by telling the cops.

[@FMC1239]

Ironic when the dealer doesn't even bother trying to screw you.

[@travisjones780]

The screw comes with dessert.

[@giggygiggy1393]

Porsche mechanic: Lost my job today. Friend: oh damn!! Bloody corona virus !! Porsche mechanic No, Hoovie.

[@ursmalo3103]

Probably the mechanic will get a higher position because he plays the game like his boss expects it. The fish smells from the top.

[@haggisek]

Is he really a mechanic?

[@derrickfarrar5736]

@Not Hitler could you imagine how much business Hoovie brings the wizard ? I'd probably fix his stuff for a 6 pack too lol

[@Cristobal_Ygnacio_Arriaga]

It’s the first time I see Hoovie legitimately upset over something

[@milosilic23]

As he should be. To be honest, he got ripped of.

[@whatareyoudoingyouidiot342]

Reasonable. They tried to take him to the damn cleaners.

[@georgecummings8839]

Came across like a setup, but his displeasure is well founded.

[@JB-nb7le]

Totally a setup. He had a beef already

[@aaronmodlin1871]

I wouldn't call it a setup. They could have just done what he paid them for and been fine.

[@CheckThisOut77]

Dude, just drop the top and enjoy your ride as is. A convertible on a great day is a joy ride no matter what the car. The Wizard is on top of his game. This guy is a gem!

[@metalikobject]

“I might have burned a bridge there” lmao, yes, you may have. Seems as though it was a bridge that needed burning though.

[@tripprogers4814]

No, he BOMBED that bridge.. you can rebuild after bridge fires.. this was the bridge over the river Kwai kind of bombing.

[@TonyRule]

@@tripprogers4814 Actually, the "Bridge on the River Kwai" (which wasn't actually even on that river - it was renamed after the fact) was never bombed. The railway that fed it from Burma was.

[@kadeschmallenberg1963]

I read that as he said it

[@pex_the_unalivedrunk6785]

I just remember blowing up a lot of bridges playing River Raid on Atari 2600

[@HypnoticPattern]

it sounds like the damn dealership needs burning. ugh. a good dealership can singlehandedly make a brand ubiquitous in a city, or completely turn people off of a brand of car in a smaller city.

[@TheCoopMan]

10:49 When GM has better tech service than Porsche. As a Chevy guy even I think that’s ridiculous.

[@TheCrouchingZebra]

It's Corona season lol. The whole point was contactless service so they probably haven't perfected the method jeez

[@YaseenAli-zn9ej]

Msd42276 Decoop my dad took his 911 turbo at the local Porsche dealer. They did an awesome job. He never saw a single engine light or anything after that. He abused tf outta that car for 2 years and nothing. I had to take my Toyota Sienna for service more than that thing😂

[@Rick2010100]

The problem with Porsche dealer is, that Porsche demands highly skilled mechanics and the dealer are also in a training program, but afterwards the higly skilled mechanics hire elsewere for a better paid job. As Porsche dealer in the US i would charge the mechanics for the traing with a fee and with each year in work they could reduce the trainig bill by 20%. If they leave after the trainig for a other company who would beneift from the trainig, the remaining bill is due. - Like a sports club with top player...

[@Macron87]

Dealer: Treat it as a lease we’ll buy it back at this value Relative: Okay Everyone Else: You got this agreement in a contract, right?

[@frednil8304]

@DaToNyOyO Whats wrong with rainbow sparkles in the paintwork, lol.

[@notmenotme614]

I saw that scam coming as soon as Hoovie mentioned it. The dealership just want you to take the car and wash their hands of any responsibility. As soon as you take the car, it’s your problem.

[@jameshall4385]

they probably undercut the inspection to get you in the door then once they started working on it they would drop the bomb and say now it needs all this stuff fixed

[@starfox_wr-45e93]

Surely grounds for a lawsuit? That's deception. They'd be liable for you buying a lemon. The whole point of getting a pre-purchase inspection to avoid buying a lemon. What a joke.

[@lee2217]

James Hall you would have to agree to the rest off the work so that wouldn’t work They just did a bad inspection

[@-Dash-]

The reason I became a tech myself was partly because I found most techs were useless. The old saying `if you want something done right, do it yourself` rings true in so many situations.

[@djc6394]

MeesterDash First off...good for you! I tend to fall into that category of fix it yourself, too. Having grown up around car dealerships, and Porsche dealerships in particular, I am well familiar with the issues you and Hoovie describe. It was a big part of the reason why my Dad stopped being a Porsche mechanic in the 70s. So this problem is not new. Second, to give a bit of deference to the mechanics themselves, I think the problem is the dealership pricing scheme for repairs. The flat rate system screws the mechanic who can't let the vehicle go back to the customer with a problem not truly fixed, so he ends up giving away time for free on more complicated jobs. Meanwhile the dealership forces him to grossly overcharge for more routine work. On the whole I think dealerships and the new car dealership system is a dinosaur that will soon be extinct.

[@newtongsm]

@@djc6394 also these Germany manufacturers they are goal is to make money so they design most parts which will go bad in new thousand miles is business

[@fleetwoodray]

When I was a insurance adjuster, I found most dealer service centers didnt want to even bother with vehicles unless it was warranty repair. That's probably why you got the dealer inspection shaft. Totaling your vehicle becomes paramount to make you go away.

[@iHaveTheDocuments]

When the smartest guy in the room pretends to be dumb because he's playing a character.

[@MikeOHaraYQM]

?

[@blurglide]

Whistlin' Diesel is the dumbest automotive channel on KZbin. This one doesn't come close.

[@jacklb4152]

People should know he’s been playing a great character for years. I don’t think he’s fake but sometimes playing up to the camera is what gets you infamy. Look at Cleetus McFarland as an example.

[@augustinf]

Pretending to see yourself as a bit dumb is actually the best way to get arrogant people off guard and being likeable for most. By always trying to toot your own horn you are not giving a good image of yourself, and if you feel like you need to do it it's because what you are advocating about yourself is really not obvious... and maybe who you aspire to be instead of who you are. Tyler is definitely a very smart and likeable guy.

[@lillexus5589]

I thought he was playing Mario Kart

[@kaijorgensen6940]

Extremely impressed with the car wizards reasonable prices and thoroughness, so much clearer than dealing with dealers holy cow

[@balesjo]

Wizard could make owning an expensive car like this relatively affordable (in comparison to dealership prices).

[@keithfritze6538]

Also consider replacing the infamous IMS (intermediate shaft) bearing if this has not been done. M96 motors are prone to this bearing failing. This car is high mileage, so this should be done if it hasn't been already. Use compressed air to blow out the radiators. If you are going to track the car, consider a deep sump or Accusump to protect the motor. Also, if you are a serious track guy, consider a Motorsports AOS (air-oil separator). I personally use Castrol 5W-40 Edge in my street Porsches with very good luck. Stay away from that "other" oil if possible. Then go have fun and tear it up!

[@pokemonparade1337]

Lol dealership doesn’t find enough wrong with hoovie car. Hoovie: ok I’m just gonna rant, tells all the bad things that have happened to all his friends haha dam hoovie went in!

[@yurrryurrr5218]

TOP 10 OVERPOWERED PEOPLE AFTER BEING ANGERED 1. tyler hoover

[@vert3432]

2. Doomguy

[@dallaslatimore1796]

3.goku

[@Dr.Duck22]

4. Dylon

[@WeckliLP]

5 Hulk

[@TheRedneckBudha]

6. John wick

[@polvipetteri]

Thanks for the great, educational video. I have noticed the same things with the local Porsche dealer. Those parts are quite often ”rare” and not in the warehouse right now and naturally have to be ordered outboard. Which was expensive. The situation suddenly changed when another company started offering Porsche parts and maintenance.

[@stratonarrow]

The wizard saying “uh oh” with a little grin made me bust out laughing.

[@Stannely1]

Dollar dollar bills y'all 💵 😏

[@wurlycorner]

Lol - top rant and that dealer won't be letting you in the door again 😂 But good on you 👍 It's actually shocking that they didn't find the engine mounts and suspension faults, that's unforgivable. The airbag diagnosis charge seems reasonable now, given the module isn't communicating (so they might have actually plugged in to check codes and got the same result as the Car Wizard). I'm really surprised they didn't pick up that it's impossible to see out of the rear window because it's gone opaque with sun damage tbh - that's such an obvious thing staring them in the face that they should have noted down in a pre-purchase inspection.

[@1SaG]

Anyone still wanna complain that the Wizard is overcharging? :D Judging from the look of the place, these guys must be an authorized dealership, right? I wonder what Porsche or Porsche USA would have to say about their work philosophy. Not even being able or willing to hand a customer a professional, typo-free estimate with all sums done should be reason enough for the company to bring out their version of a dunce cap and to force these guys to get their act together.

[@MarkRijckenberg]

The Porsche dealer should have been smart enough to roll out the royal red carpet for Hoovie, especially because he is of course a KZbinr. Now, because they did a shitty job, they only created a shitload of bad advertising for themselves. Shame on them.....

[@shaolinlueb]

yeah not good. That is bad press. I understand the Wizard being cheaper, but Porsche shouldn't have missed all this stuff on the car.

[@jeffzekas]

Yeah, the same is true of our local BMW dealer: unprofessional, not able to give a decent estimate, acting superior to the customer. Never again. Always use an independent mechanic!

[@kjparlay]

@@jeffzekas Yes. You don't get the service you pay for, you get the mechanic you pay for. The Porsche dealership may charge $190/hr, but they are paying their mechanic $25.

[@shaolinlueb]

@@kjparlay yes, and the mechanics have to supply their own tools.

[@ingvarhallstrom2306]

Interesting seeing a case of investigative journalism for once. Good job! That's real journalism right there.

[@pavelzhogin4825]

I hope more fine mechanics like this one is out there for the enthusiasts who care and love their cars! Keep it up and thx guys!

[@arxciruizyt1880]

The best automotive channel on KZbin actually

[@butt5810]

i agree

[@shubhranshjamwal]

Michael Ruiz The best and the dumbest

[@johna.4334]

Correction: Scotty Kilmer is the best.

[@juzoli]

Michael Ruiz I would never categorize it as the “best”. But I’m subscribed to like 10-15 automotive channels, look at all the videos on first come/first serve basis, and Hoovie is the only one I watch immediately, jumping ahead of the queue... So maybe it is the best after all, just looking at the raw facts.

[@bricktonyb]

@@johna.4334 Scotty is a pompous Ass who is not consistent, even with Mopar and Nissan. His workspace is atrocious even the police told him to clean it up. And whats with the cat pillow?

[@paulcunningham5327]

We may not have car wizards but I can assure you my new to me, 15 yr old Aston that I payed under $30k for, will never see an Aston dealership.

[@admranger]

Well, you might drive by one some day...

[@JR_harlow]

It's the PPI that is the scary part. I'm with you on not taking it to the stealership but heck I need a PPI to get me in the ballpark something I can gauge off of.. and dealers in my opinion don't want their own product IF it's not a new model

[@paulcunningham5327]

@@admranger LoL.... So not the inside at least! 🤣

[@paulcunningham5327]

@@JR_harlow and I don't even know what a PPI is, but I'm sure my mechanic who is also my neighbor and one of my best friends does. And he is with me for every test drive and helps decide to buy or not.... He has yet to steer me wrong..... So I guess I do have a wizard.....

[@JR_harlow]

@@paulcunningham5327 pre purchase inspection. PPI I was going this route as I've been on the hunt for a 2004 996 911 Targa. It's the same inspection he got done but after buying it. To take a Porsche to a Porsche mechanic non dealer of course but purpose would be basically like what he did is to get an idea how much things that you're not all that aware of or like on a 911 things you can't see, you want to get a price how much to get it all squared up and the car in as close to perfect or whatever shape maybe not cosmetic that's more of a visual inspection for the most part but like another guy posted they give you a good PPI you buy it find out things are wrong then they start an ambush and the dealer is always top-dollar so it can turn into a deep hole even if you have to get an inspection that way also... point is if the inspection is not accurate then you have been duped

[@mrtwills]

It really sucks for someone who is basing their purchase on a ppi. I paid for a ppi for my 996 and it also had very little "wrong" but after getting it realized It needed front suspension and a few other things that were never told to me. Good episode!

[@ChapsUnlimited]

Service Manager: “that’s that Hoovie guy, he ain’t gonna fix anything so glance at the car and kick it out of the door!”

[@chriseaton2730]

That's exactly what happened. They know he had no intention of using them. Not defending their laziness though.

[@paul1978g]

Agreed. I worked at a dealership like this so I've seen this kind of job from the inside. The pressure to turn out jobs in a day means you don't have the slack time to take a technician off other work you ARE getting paid to fix to just diagnose a list for a guy who is going to drive away to his normal garage, give them the diagnostic sheet from us and say "here's what's wrong, fix it for me". That said, Tyler paid for diagnostic, and the technician report should have reflected the time spent on the car. Yes the profit per work hour is terrible, and I understand it'll drag the sold hours for the day down, but when it's someone this well known you would have thought they'd cover thier backs a bit better, despite knowing it's going to hurt thier day/week figures.

[@RustOnWheels]

If you don’t want to do the inspection and the inspection doesn’t pay: don’t do it. Say no to the customer. Say it’s too busy. By doing a half ass job you’re helping no one.

[@Cautionary_Tale_Harris]

I used to work for a small used car dealership. When someone really liked a car but was on the fence about its condition, I'd always recommend they get a mechanic's shop they trusted to perform a Buyer's Inspection. It's no different than hiring a Home Inspector to help you identify issues before buying a house. You hire them to find the problems on your behalf.

[@galil_6863]

If they deliberately gave bad service to the guy that has possibly the most influence among their customers and potential customers... then they are IDIOTS.

[@chendrik]

It is so cool when Hoovie and Doug nerd out on auto industry stuff.

[@Jutsch80HD]

No sane person ever buys a car without haggling. Doesn't matter if it's new or used, haggling is always calculated into the price the dealer puts in the window.

[@kurtkennedy5370]

I was a high end dealer tech and left to start my own place. Digitial inspections with video, exceptional customer service, only the highest skilled techs who get paid salary, not flat rate, etc. etc. etc. car dealerships are only going to be for warranty in the near future. They dug themself a huge hole they can not get out of.

[@Anonymous594]

Kurt Kennedy no we didn’t.

[@EBK_iN_MY_DNA]

Kurt Kennedy yes. Spoken like someone who actually knows what goes on in dealers. God bless

[@OMGWTFLOLSMH]

They don't make any money on new car sales, so they need to rip you on parts and service.

[@joshp2542]

The inspection with video is pretty cool. My dad recently had his cx-5 brought in for its free second oil change(10k miles) since he bought it new and after it was done they sent him a video message of them checking the brake pads clearance and even how many 32nds of an inch were left on each of the tires. Its dealers like that who are good solid dealers, its the shitty dealers to stay away from.

[@agenericaccount3935]

@@Anonymous594 Yes, you did. The franchise model is decades out of date and rife with corruption. It's starting to smell.

[@AsadChinoy]

My post purchase repair bill was $5k on my 996, but included clutch and IMS. Used a local independent porsche specialist.

[@Vipurs]

local independent specialist are the best

[@GarthGoldberg]

A lot of the stuff on this car is potential DIY. Front suspension, brakes, motor mounts. Maybe even the steering rack.

[@Mellowbiker]

@@GarthGoldberg Have you seen Hoovie work on a car? Baa ha ha ha...

[@Dirtyboxer1]

@@Mellowbiker Does he even own any tools?

[@reistje]

Yeah my experience with independent specialists is great. Even if their hourly wage is higher I feel like it's almost always worth it because they can diagnose and work on the car so much faster. I've had stuff the dealer couldn't figure out in hours take a specialist 5 minutes to diagnose.

[@nickwilczynski3684]

Bottom line: find a good independent mechanic you can trust. I am SO glad I did that a few years back. Best decision going forward with my cars.

[@scoreman]

Hoovie's real plan: "I should of got this inspected before I bought, but didn't cause I wanted content." Works for me!

[@gigamut11b86]

While I was growing up in northern Oklahoma back in the '70-'89' time frame...the whole family would rather go to Wichita then OKC...so much has changed...lol Great job on a nice Porsche. For anyone reading this (yes...that means you too): I hope you have a great day & be safe.

[@ajw828]

Well said, and well done. Never had too much experience with PoW, but BMW of Wichita has gone so far downhill from when it was Joe Self compared to Walser. Family has gone elsewhere out of town for new purchases/leases.

[@craigw.scribner6490]

"WALSER!" There, I said it. Thanks, Tyler, for another honest, no punches pulled review! Stay safe and keep 'em coming!

[@RadDadBMX]

Craig W. Scribner I bought a VW from Walser in MN and the sales guy took money off. He was then fired.

[@jsschec]

I've been in the industry for a decade and I can confidently say there are still far too many dealers like this. Thank you for putting this one on blast for this inexcusable mentality.

[@gr3vis]

I've realized Tyler is becoming a bizzaro world version of Harry's Garage

[@Petrospect]

YES, I enjoy both of them immensely, though Harry does provide more commentary about the driving. It's really interesting, the two of 'em for different reasons.

[@samsonian]

Bond and Beyond it makes sense when you think back to each others’ backgrounds...Hoovie worked in an auto dealership and has a bone to pick with crappy ones that don’t at least TRY to look like they’re doing their job re: service. Harry was an automotive journalist for a high-end publication (evo) and knows the marketing and drive-testing world inside and out; ergo the differences in styles (I figured you probably knew all that but put it in for those that might not know). Cheers!

[@lestoncochran6927]

This is a really great advertisement for going to a great local trusted mechanic over the dealer :)

[@ZROSTARS]

This is the angriest I've ever seen Hoovie

[@pierceyu4546]

Wasn't he angrier when his ML55 got stolen?

[@timdoyle3028]

This video underscores why I try to do as much of my own maintenance as I possibly can on my vehicles. Dealer visits are a last ditch effort to save me from having to replace a car...or get a recall done.

[@ricogaras9613]

This brings back the joy I felt when you used to have the Apollo 911

[@sarahdell4042]

It’s sad that I live in NC, and know exactly what dealer you’re talking about. I have my own story about that place, but will refrain from sharing so I don’t get angry all over again.

[@dr.lyleevans6915]

I had good experiences with Foreign Cars Italia in Greensboro (I don’t know if it is still called that, it’s the Porsche, Ferrari, Maserati, Aston Martin dealership on I-40). I live in NW NC now, in the mountains.

[@bobsaget7114]

I’m from High Point NC and there’s another place off I-40 called carr industry’s if you have a bmw, Mercedes, or Porsche that’s the place too go!

[@JPIndustrie]

They didn’t get that fancy ‘campus’ (ya you mean a big lot) doing 20 yr old 911 inspections haha

[@schaefsky]

I had a PPI done at a Porsche dealership here in Germany a few years ago. I think the hourly rate was actually cheaper, but still very much on the high end. I am in no way a mechanic so I wanted to have a professional take a look at it. Also the asking price was quite an incestment for me, so I asked to go in the garage to have a look mysself. I knew I would not spot anything that wasn't glaringly obvious, but I also knew I would be angry at myself if I spent that much money and there was something obvious I could have seen. When I came in, the mechanic was just about to lower the car from the stand again as he was just finished. I told him I would like to have a look myself, we went from front to back, he said something like the suspension parts look good and I just took his word for it, other then rattling at some things and probably look stupid I would not have known what to do anyway. He said the car was basicly fine for its age. When we came to the back I noticed quite a bit of oil on one side of the engine. I asked "Where is the oil coming from?" to which he replied "What oil?" One side of the exhaust system was comletely covered in it, I thought the guy was joking. He was not, "Oh I missed that"... I mean finding out where it was actually coming from was probably more work than I paid for, but not noticing it at all, the guy did not even look. There were some other small issues with the car, but mostly I did not trust the dealerships oppinion after that so I did not buy the car. Yes, I wanted to buy a used car from a private guy, and just went to the dealership for an inspection. Since I did not live there it was also clear I would not have any future work done there. But paying over 100€ for about 1 hour work that should not matter, for that price do a good job or do not offer the service in the first place.

[@griptopia]

My dad, and one of his Mechanics that work for him call dealerships..." Stealerships" for a reason. Wizard will find loads more wrong than the dealer!!

[@buckhorncortez]

Wow! Your dad and one his Mechanics are geniuses...no one, in the history of automobiles, has EVER thought to call them "stealerships." That's just so original, I can't get over the fact I've only heard it about 10,000 times (or more) previously.

[@griptopia]

@Drakilicious his Jr mechanic said it we all like the phrase so it kind of stuck, but yes if he didn't coin it would be fun to know who said it first :)

[@narutobroken]

A mechanic at a dealer rushing and not doing a complete job? Who could imagine

[@gottagetpaybaq1]

I've worked at dealerships and its definitely all about time time time . It's not so much the techs fault as we wouldn't work on cars if we didnt enjoy it but it's more the way the pay structure is setup.

[@Bowman_is_king]

The dealership knows they are clowned on and despised, they don’t care lol.

[@digitalgulby]

Walser. Not Minnesota’s finest contribution to automotive scene

[@plo96]

Erik G huge facts

[@555666aaabbb]

Nor in Wichita. Where they believe you should feel privileged to use such a prestigious dealership 🙄 Severely lacking in Customer service.

[@koncretekahunask8]

Plus we've got Morrie's too.Two giant and shitty conglomerates.

[@danhard8440]

ya I like here in the Twin Cities and they suck

[@DebacleWhimsical]

Im living in Perth, Australia. And from now on im going to have my car serviced by the wizard! Finally a guy with love & passion for his work.

[@johnnydeutschemark3620]

Love the rant. Love the Wizard. Now bring it to your Porsche-collector friends' mechanic for his Post Purchase Inspection!

[@SharinganSora95]

You know who I feel bad for? The service advisor who’s gonna hear it from the service manager in a couple days.

[@crystalhater2023]

It's true, I don't think hoovie considered that most GMs are petty enough to fire the tech who did the service and keep on trucking thinking they fixed the problem

[@sonicsabbath]

@@jzxtrd337 Hope so! My local Porsche dealer (in Japan) is extremely good! Though I normally go to my friends' shop for any work, as his labor rates are lower and he has heaps of experience on exotic cars anyway, the few times I have gone to the dealer were very very good. Sad to see the dealership in the USA staining the image.

[@royboy605]

The thing is that service writers, advisors, and managers have the means to review RO's (repair orders). GMs can rip them a new one because they're allowing work like this to be released. Sure we may have a lazy tech here but let's not forget about the lazy service writer who looked at this and said "...yeah this is fine". Then there's the lazy advisor/manager who sees the standard to which the writers are operating like this and thinks ".... yeah this is fine." Keep going up the ladder and you'll begin to understand why manufacturers pull franchises and why maybe we shouldn't feel too bad about the few people who might lose their jobs over this.

[@mikerandom1]

Maybe they knew it wouldn’t result in work. I’d say you are a minor celebrity in the car scene in Kansas... they figured you were there to get a rise out of them (you were) and didn’t bite. If you were a real person I bet they would have tried to scam you better.

[@sjw811]

I doubt it, seems like the is a dealership group that tolerates poor customer service. I’m sure they have poor ratings and many calls have been placed to Porsche and general managers but unfortunately nothing will change.

[@MichaelSurfer]

I only ever go to the dealership for recalls

[@danielsweeney6742]

Michael Surfer - even for recalls it is questionable.

[@pastorofmuppets325]

No, I go to the Dealership for recalls. That way if it fucks up (like in the case of my newly replaced Takata Airbags), I can SUE THE SHIT OUT OF THE STEALERSHIP & HONDA! If I had the work done somewhere else, (most likely) I wouldn't have a leg to stand on legally. Those airbags have reportedly been exploding & sending pieces of shrapnel into the vehicle occupants when they go off. I don't trust the new ones any more than I do the ones they are replacing just due to the widespread failures. Other examples are the unintended acceleration in Toyota Camrys, & "failure to go into park" with Jeep Cherokees. It's not that I don't trust the competence of local shops, but when it comes to safety issues. These Corporations will look for ANY WAY to get out of a Litigious Situation. Don't give them that opportunity.

[@RothBeyondTheGrave]

I've never expected different from any dealership. Top dollar for top level incompetence. I'm not a professional mechanic, but a professional musician and trusting a big dealership is like thinking you're going to go into a Guitar Center and buy something that's not broken. Just the way it is. Always a smaller, more financially sound, competent, knowledgeable and CARING solution out there than the big jerk offs. Thankful I have some great indy's around me, but shops that don't know what OEM stands for, or how to do a google search and read a forum have happily got me into what diy's I can handle. I'm very grateful for that, otherwise may not have grown the balls to do it. Indeed, they failed but Hoovie you WON!!

[@nicholasfield6127]

Good independent mechanic's are hard to find anymore.

[@americantrucknation4891]

Support small businesses, Hoovie bring it to wizard!

[@shubhranshjamwal]

My deepest condolences to you Tyler I hope you an your family will get through this

[@jeffzekas]

Wow, $193 for a bad inspection. The dealership should watch this video.

[@himynameisbrianw]

google reviews will destroy them

[@777jones]

Hoovie has just a few viewers. They will ALL know. Boy will they know.

[@squirlly7328]

No PORSCHE should watch this video then maybe revoke the dealerships affiliation with them.

[@papahonore5563]

Sorry for your loss Hoovie, you seem like a genuinely good guy and the product of a good family. May your lovely grandmother rest in peace buddy

[@tomservo5347]

Totally digging the 80's private investigator/detective soundtrack during the driving scenes.

[@Furheart]

Honestly, just finding a decent shop is tough. I wish there were more Wizards out there. Heck, even if he charged more, I'd just be happy knowing that my vehicle was being treated with respect and care, be it a Bently or Buick.

[@milosilic23]

I would even pay the same that this "exclusive" dealer is asking for, if i knew he was doing a good job.

[@Skupik1]

Now, during the crisis it’s the time when such dealerships and services should bankrupt. It’s healthy for all of us.

[@jorgey4]

that's why some people argued that the airlines shouldn't have received a bailout.

[@wileecoyote5749]

They'll just charge more to make up for losses

[@hackonefouryou]

My dealer is awesome so I can't complain. Do I let them over sell me on things here and there, yes. It has paid me back 5x in warranty work instead of the usual Cant't Replicate. A little goodwill goes a long way.

[@cvn6555]

@@hackonefouryou You have that right. Sadly a lot of people treat them poorly. I have always treated them with respect and kindness and had all my service done there. When my transmission went a thousand miles past warranty the service manager called Germany and convinced them to cover it. Saved me $19k. Great people. Recommend them to anyone in the market for a Porsche.

[@Dragon228833]

Makla commie

[@martinespinosa]

You are too funny! Made me laugh! Thanks!. I just bought a 2000 Porsche identical to yours. I had it inspected at a local “European imports” type shop. $190, minimal details. They told me that I needed a new air filter (it was new changed by me 2 days before) so clearly they didn’t even look, $1100 for the front brakes, $1100 to change ignition coils and spark plugs and $160 to “degrease” the engine because there is a tiny area near the oil filter that is dirty.

[@Sprocketboy1956]

I have had good experience with my local BMW dealership. The inspections are very thorough and the estimates are always precise but at the end of the day you are paying a lot for the nice waiting room and the espresso machine. I am amazed that a Porsche dealership does not have the same kind of service analysis and cost/parts breakdown that seems standard with BMW. Because my BMW is old and not worth so much, I have switched to the independent mechanic who does my Corvette. His shop is old and grungy and there is no courtesy shuttle but I take public transit there and back and my bills for the work done are now about half of what they would be from the dealer, primarily due to the much lower hourly rate. Support your local Car Wizard!

[@czamman]

Thank you for going back to your roots. Here lately my favorite KZbin channels have moved from stuff I can relate to (buying and fixing junk) to bragging (look at my latest super car.) I stopped watching a few because I hated that part of a Birthday party when the bratty kids unwrapped their really cool toys, then let you look and not touch. Keep up the good work and check the seatbelt for that light, the little part you plug the belt. The short stubby one on the side where the French fries go. $100 fix, get a used one on Ebay.

[@paultaylor701]

For a man with yachts, planes and private islands, courtesy of Tyler, the Wizard appears to be like a regular mechanic and quite down to earth.

[@TheCoopMan]

When I see Hoovie takes stuff to the Wizard, I notice when the prices are being laid out he usually either takes breath of relief or looks like he’s gonna pass out. But every now and again in the when the Wizard gives a price, I’ll see this little ting of(either anger or frustration) in his expression. This video he had that expression through the whole thing. Just completely annoyed and frustrated with what’s happening. It’s weird when you see someone who is usually so reserved and nice get upset. Speaks volumes to this dealership.

[@tedsaylor6016]

Stealerships have a "reputation" to protect after all.

[@benototh1796]

Last time I was this early Tiff Needell was still on Top Gear

[@1985toyotacamry]

That old eh?

[@Matt-go7ss]

And Chris Goffey......😂

[@upsidedown4155]

Dam your talking about 30 years, when clarkson was skinny and had the beehive of hair standing in a green suit lol

[@twentyrothmans7308]

Last time I was this early, top gear was 3rd.

[@trickyrat483]

Top Gear to me will always be William Woollard. :)

[@Theaverageazn247]

hoovie the only person who mad that their repair estimate wasnt high enough. I would have shat my pants with a 7k repair bill

[@brendanmccreanor1191]

Didn’t do what was contracted or reasonable, = “REFUND”

[@nighthawk0077]

Good luck pursuing that sir..

[@RJ-vb7gh]

Years ago a professional service manager taught me how to price a service inspection. 1 Decide how much the customer can afford and is likely to pay for the repairs. That's how much the bill will be. 2 Make sure to include all of the gravy jobs into the estimate first. 3 Include the most critical repairs so that the car can get out of your garage under it's own power when you're done. 4 Do the things your customer asks for, or as much as possible within his budget. Serve coffee while he waits. 5 Do the work and get paid before the customer leaves with the car. 6 Wait for him to come back with the rest of the car's problems and rinse and repeat. Important footnote 1: If the car has a killer defect, that's way above what your customer can afford... ignore it as long as possible. Get as much work done before you tell the customer his car is scrap metal. Important footnote 2: All of the parts on a used car are worn and can be replaced... Broken or worn out is a matter of degree depending on what the customer can afford. Sorry Hoovie, you obviously looked like a $6500.00 to $7000.00 customer. If you want a bigger estimate bring a newer car or dress up for your scalping... I mean estimate. As a former car dealer, I'm surprised you don't know these rules...

[@lovellmills7959]

@@ConsoleCombat pretty much

[@hughg.rection6284]

acwijj yeah pretty much. I’ve worked for two different dealerships in the last 4 years and there are a lot of dealerships that operate with integrity, but even still the key objective of any dealership is to make money. So one way or another, the vast majority will always overcharge or recommend unnecessary services where they can get away with it. I wouldn’t even call it super sleazy in most cases, it’s just business.

[@RJ-vb7gh]

My best advise is to always say "show me" I'm a pretty good mechanic having worked on my cars and friends cars for over 45 years, but my health prevents me from doing some of the hard jobs now... so when i get an estimate... I just say "show me" If the shop can't or won't show me what's broke, I go elsewhere. If you aren't a mechanic look up the job on KZbin, see how the issue is properly diagnosed and repaired then compare the information you gained to what the shop told you.

[@gur262]

Guess IL fix my motorcycle myself. Handlebar n break cables. . Perhaps just buy another carburetor instead of trying to clean it. But would not be adjusted I guess. .. Having a cheap motorcycle with not all that much wrong but still not worth the price to get it fixed sucks. When a buddy with knowledge I don't want to annoy helped removing the front... To reseal the fork. It seemed simple enough. Still not easy but simple in a way. And aaaah fuck. That's due too cause the bearing of the thing ain't good and it's not dangerous that way but just. Sucks.

[@Truthisauthority]

I recently purchased a cayman and had the inspection done at the Porsche dealership and they missed just about everything as well. Their prices were insane too. This was on the east coast. Glad I found a nice local place.

[@Blackshinigami08]

Tyler Hoover recieves 7 grand repair bill. HOW DARE YOU!!! UNDERCHARGE ME