Luxury is that which can be repaired | Hermès Footsteps Across The World

Pushing open the door of one of Hermès’ fifteen repair workshops around the world is like entering a magicians’ den, where the passage of time is made to disappear.
In Hong Kong, on the 22nd floor of a tower in the Admiralty district where they have laid out their tools, Christelle, Farid and Alexandre save their best tricks for objects that have a past. Unseen and unnoticed, these experienced artisans, trained in French leather goods workshops, make a well-loved bag look new again, by changing a handle, retouching an area of color or using the saddle stitch.
Restoring, repairing, it’s what their “metier” is all about.
#HermesFootsteps
Discover our values and our relationship with sustainable development on our website: h.fr/FootstepsacrosstheworldM...
Watch the entire Hermès Footsteps across the world documentary series:
• HERMÈS FOOTSTEPS ACROS...
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Welcome to the world of Hermès:
In 1837 Thierry Hermes opened his workshop making the finest quality harnesses and saddles in the heart of Paris.
Today Hermes is still a family company whose craftspeople make, often by hand and always with love , bags and belts, diaries and dishes, scarves and shoes, perfumes and purses, ties and travelling furniture, as well as gloves, hats, watches, jewellery and clothes.

[@goudagirl6095]

I was really touched when he discovered that a bag he'd created in France was now in his hands 15 years later in Hong Kong! Who could say that about their work? Fascinating. This is why Hermès is so frightfully expensive. But it is also why they are the very best.

[@divern7229]

I hope this is not the case, but I think he was being a little too pretentious. I was under the impression they mark their bags with an arisan's ID, so that later if that bag needed to be repaired they could send it to that individual.

[@AbiolaLawal]

@ @@divern7229 🤔🤔🤔 ... mark with artisan's ID, so that later if that bag needed to be repaired they could send it to that individual. Just wondering what happens if the said artisan's deceased...

[@Zeverinsen]

The price has nothing to do with the production cost and quality. The value lies in how much people are willing to pay for the exclusivity and prestige. If you look into the deconstruction of the value, including the cost of the work, the pricing is astonishing. It's expensive purely for the image. What a world we live in.

[@bellasadar7443]

@@Zeverinsen they also control the number of products released thus increasing its value because of exclusivity. However, if you think about it, the resale value is actually much more expensive than what hermes is selling it for which would make this bag a worthwhile investment to other people.

[@ilhamuh]

It’s not that its so durable. It’s just that its so expensive that 99% of people who bought hermes probably babied it.

[@JL-gq6tu]

I love how in an age where other so called luxury brands promote themselves through controversies and manufactured public outcry, then an OG comes along and shows us what real luxury and real legacy is supposed to be. Beautiful and touching video, thank you for making this ❤️

[@MiniM69]

Jiayi Liu Yet their bags are on icons of the nouveau riches like the Kardashians and Eccelstones. Everyone’s tainted.

[@RoughOnStuff]

Thank Mr. Dumas for being too real for even Mr. Arnault to mess with. He saved what we see today if you ask me.

[@fairlymoon448]

OK ngl these video series are fascinating. In a world of fast fashion the idea that something is kept and loved and repaired is admirable and what we should strive towards for a more sustainable future.

[@anthaguila03]

I love how this brand treats their products like personalities

[@aurora5726]

Anthony Aguilar same thing to their counters SA.

[@ludovicbeck2731]

They don’t... It’s only for the commercial of course... Come on, let’s not be that naive

[@rollistone4016]

Now they need to treat "their" animals like living beings

[@hyejin3385]

I used to not care about bags. “Its just a bag” but now, i think its a whole life of an artisan.

[@waiz0231]

And an animal brutally murdered in a third world country after a life in captivity

[@waiz0231]

@Omar20v i will never shut up in front of mindless drones buying those shitty bags

[@docpepere9198]

​@@waiz0231 Nope^^

[@waiz0231]

@@docpepere9198 yes

[@orangeflowerlove]

I don't plan to buy any Hermes bag but this video is still very enjoyable to watch. Bravo.

[@Amalyapr]

me tho

[@jhowardsupporter]

we all know your getting it fake from china!

[@Amalyapr]

i don't have hermes even its from china

[@jhowardsupporter]

i know some chinese also. diew lay lo mo. i dont know the chinese characters. i also know chow ni ma.

[@frankiechong3819]

@Fuckmysubscribers aus You must be a pathetic loser based on your comments and videos you like. #fact Ps: don’t bother replying because I never read replies especially from losers like you. Have a great day.

[@zoyabeep]

I have nothing but the highest respect for the craftsmanship that goes into these bags

[@blanchedevereaux5403]

It must take a tremendous amount of patience to repair a bag.

[@jayal5771]

blanche devereaux a week /2 weeks

[@duong-chan5327]

Love your user name.

[@twlttznr]

Hermes is worth every penny. Each product is a masterpiece. You are paying for an incredible level of quality

[@Deezhan]

No matter how you look at it, there is no way you can justify a 6-digits price for a leather bag. Unless, maybe, if they found a unicorn, killed it, and then used it's skin to make a leather bag.

[@twlttznr]

@@Deezhan They are guaranteed forever. What is the value of that?

[@luis-sq8cp]

@@Deezhan 6 digit hermes bags are usually crocodile not regular leather. most hermes bags are in the lower 5 digit range

[@blackant830]

Wow, it is cool to see people from my country fixing something so precious. I glad that he wants to teach his skill to children in Cambodia.

[@tequiero1959]

I just love , the way they love repairing each piece . That’s real

[@ruzzelladrian907]

In a world of mass production, trends, and disposable items, Hermés strives to make products such as their bags to have more value and quality that's worth keeping for years. Craftsmanship is something rare these days. It's nice that Hermés still continues their traditions. I think that back in the day, there were many craftsmen who made quality leather items who aren't well known and didn't have the capital to expand their business, and after they retire, they leave works of art in the hands of their customers who will use them for many many years. It's nice that Hermés has able to sustain itself and maintain their quality and brand prestige for this long. They're able to do this by being a family owned company. The way these artisans repair the bags, it's so calming and gentle.

[@2ndRatePetronius]

A true artisan infuses every piece he makes with his soul. I was so moved when Farid recognized his own handiwork.

[@VenusianTaureau]

This is why I truly love Hermes and can’t wait to have my own collection of various products. I respect the passion,dedication and quality of the products they make. So many things are mass produced by machines but this brand still provides the same handmade products it has for decades.

[@NB-ky5ol]

Simply Red I bought a mass-produced purse from Ross for $20. It has lasted me 3 years. Do you really expect to wear the same handbag for a lifetime? I doubt it. You like the idea of owning a bag that costs more than a car because you have a void in your soul.

[@VenusianTaureau]

N B Who said that I was going to wear the same handbag for a lifetime or that I would even buy one that costs the same as a car? If you are fine with your $20 bag from Ross you’ve carried the past 3 years then good for you. Don’t make assumptions about my finances just because you don’t agree with what I may or may not choose to do with them.

[@Galliano-we7xl]

This made me appreciate my hermes bag even more.

[@frankf198]

What special people the man from Cambodia and the guy working on his work 15 years later that’s why I treat my items with respect and love all my bags still look new and they get used . I don’t get how people beat the hell out of such special items

[@lindsay6299]

How beautiful for the piece he created to be once more in his hands and to know that it was treasured and loved with a beautiful memory attached to it. This story warmed my heart.

[@islacherie]

What an outstanding video! The craftsmanship never ceases to astound me. These bags are nothing short of a masterpiece.

[@patty4709]

I love an artistic person and admire their patience’s in doing very tedious work, best to repair the older and keep. I have a very old Fendi that I love.

[@frenchanthony2226]

Hermes, truly has the best craftsmanship in the world! I love their items and excellent quality!

[@ReadToasts]

"Luxury is that which can be repaired." That's a low blow to Apple, Monsieur Dumas, haha

[@ReadToasts]

On a related note, I just repaired my son's ipad mini 1 with a spare touch screen I bought a year ago. Ironic that while hardware is ok now, in software aspect, they capped my ability to update my apps because my iOS is "too old". Meanwhile, my Galaxy Note 8.0 runs perfectly, being from the same generation.

[@FuyuKaga]

Passerby Extraordinaire same generation? The Ipad mini 1st generation was released on 2012, while Galaxy Note 8 was released 5 years later in 2017. Doesn't sound very much the same generation to me.

[@carloscorminola6067]

its because apple is not luxury...

[@markpaul2120]

Apple isn't luxury its enslavement .

[@feljanalderite6085]

The art of making and refurbishing these handbags is a total figurative way of describing life where something precious begins at birth and then constantly given a chance to improve the over all quality throughout the years of 'wear and tear' to withstand more test of time. Some people might think about this as a superficial thought, but the sentimental value these bags have with its artisans who made it and the owners who owns it evokes a whole sense of connection and memories. If odds would be in my favor, I'd be honored to have one of these precious hand bags in the future amid its worth and exclusivity. :)

[@Neospersonal]

HERMÈS is like the Apple equivalent of fashion,yes its very high priced,but the quality speaks for itself..very long lasting and durable

[@Julia-xc5ce]

Very impressed, didn't expect the video to turn out to be filmed in HK. Friends of mine were international migrants as well, or grew up in HK but never knew the language, and sometimes expressed to me that they never quite knew where they belonged anymore. It was obvious that this video shows us that it's the skill of restoring that made him feel at peace, or at home in a different scenery. Very touching

[@laurakaipreston7718]

Omg I’m impressed a cambodian man in hk repairing Hermes!! Props!!

[@DarkaireZ]

Because there was mass immigration to France in the 80s.

[@sandrineleber1355]

we feel all the know-how of its people who restore them. They give a second life and youth to a handbag. that perpetuate over time. I am in awe and it is this job that I would like to do.

[@azeddineqasim248]

What a beautiful story. Makes me want to aspire to own and gift an Hermes bag. And the video is wonderful too.

[@italotter]

Don't aspire to the bag or brand, aspire to craft, a craft, your craft and be amazing at it.

[@barkindustry8150]

Quelle belle video! Merci pour avoir partager cette experience. Vraiment incroyable de revoir un sac creer par soi meme 15 ans plus tard!! WOW!

[@angeldfonseca1659]

Ohh!!! Sorprende, hay que tener mucha paciencia para fabricarlos 😲

[@cathyp94]

I’m so happy to hear the Cantonese

[@Macbasil]

I have one of these Birkins and it’s literally the best bag I bought in my life, the quality, design and authenticity is indescribable.

[@holistic.health]

Exactly 1 week ago I got my first Birkin new from the Kuwait store. I have been waiting 7 years on a list to get it. 🥰🥰🥰🥰 This video is so emotional. I love Hermes. ❤❤❤❤❤

[@ying8560]

Thank you for sharing these beautiful moments. They are so precious.

[@Annie-dy9zz]

So surprise to see my home town Hong Kong in the video! Thank u Hermes❤️

[@charissawalters902]

These bags I must say get better healthcare I think more so than all the people on the planet. In my next life please let me be a Hermes anything. The brands reverance for the absolute pinnicale of craftsman ship respect of traditional technique and pride its employees take in their work is remarkable😍

[@a.t.506]

Very well made the video! I was touched by the customer story and craftsman’s talking! Love the last sentence Luxury is that which can be repaired!

[@lvaa3744]

Thank you for putting in a video what I feel about your brand and why I can only aspire to buy Hermes when I want to buy luxury. " luxury can be repaired - by definition" is one of the most beautiful things I heard about the luxury industry

[@kerrya2128]

Luxury can be repaired by definition 👍the finishing about luxury design is all about art👌😍

[@jillbraun9395]

What a truly lovely snippet of time in their repairs. Wonderful.

[@civilheart5355]

Awesome job and such a wonderful idea to introduce these artists.

[@icybear1234]

I see KZbin recommendations have brought us all together again

[@sundigest1121]

I don't know anything about fashion but this was a joy to watch

[@traceydelfs2657]

You get the craftsmanship you pay for. Investments are never disposable.

[@cmgkk]

This is why we clients are loyal. This is why we Hermes

[@kevinmsft]

You Hermes because you are pretentious and easily manipulated.

[@cmgkk]

@@kevinmsft You can blindly guess at someone's pretentiousness, but you don't know me. Or how easily manipulated I am or vice versa. Regardless, thanks for the negativity & ignorance

[@kevinmsft]

@@cmgkk Nobody is blindly guessing anything. Anyone who can type "that's why we Hermes" on KZbin is just distastefully and laughably pretentious.

[@cmgkk]

@@kevinmsft You're welcome to your opinion.

[@tedlovejesus]

kevinmsft because someone spends a lot of money you don’t believe in are pretentious, I hope one day if you’re rich you won’t make any pretentious purchases, OH that’s none of our business because our purchases are none of yours too

[@gerardoarenasss]

Always a loyal client, sucha savior faire ! Merci pour le vidéo

[@sophiepunzalan]

Hope these craftsmen are getting paid enough. Hermes wouldn't be Hermes without them. These craftsmen and the animals killed are the heart and soul of the brand.

[@laurentivoli1183]

Yes, a handbag doesn't have a soul but the cow that was killed did.

[@TheaSanchez]

Me: Okay now I’m buying one. Bank: My future: 😂😂

[@eaj7319]

Lmao omg you are me! While watching this I was like "ok I'm buying one" knowing damn well!!!

[@campkira]

Most leather can be repair. But the cost of repair sometime outweigh the cost of buying new one and just sold the old one.

[@daveh7235]

You do pay for the name that backs the quality of their products. By accident I washed my Hermes Belt including the buckle in the laundry. After the load was done I saw that my belt went through the wash. I was really devastated. To my surprise letting the damped washed belt dry on the table, It was like new again. All stitching was intact, no scratches and no warping of the leather.

[@onoptimumnutritionverifica176]

I loved the bag and his dedication. Hermes go the extramile

[@localredtea]

This is oddly emotional but I love it

[@erwindaveg1]

Simply: MARKETING GIMIC!!

[@reyscher]

The combination of skill and quality.

[@katiefoolproofkitchen7482]

Amazing job and so much love into it !

[@FortnersFrontierLeather]

Excelent. As a leather craftsman myself, i would like to work for Hermes.

[@eniotnha]

I love when Farid narrates, he has such a relaxing voice

[@yanninaveronicacastropajue93]

Ahora comprendo el valor no solo monetario de la marca sino la creatividad y mano de obra que la fabrica ✌️👏

[@e.sulaksono.r-e.s.r8197]

My favorite artwork . Wish to see & learn directly there to improve my skill. Hermes is the best 👍

[@guillaumeboonenn5887]

Fabuleux métiers de restauration, bravo à tous ces artisans

[@steffilein2664]

This Video touch my ♥️ Hermès - means LOVE- arround the World...

[@roshpinna6708]

Farid seems emotional holding that B epsom rose shehrazade like myself each time I pick my K.box..2 decade later. I still love her. she too need handle and pockets repair..

[@susanmurphy958]

Lovely story. 💖 Thank you.

[@bluebox2849]

i cant afford any hermes item but i subscribed and hit notification bell for whatever reason

[@mercedeslb237]

Excellent reportage! Merci pour le partage 😗

[@FromTheHeart2]

Très, très, très bon! Mille merci

[@michaelmich00]

This is why luxury has a price, its worth it

[@yinkadavies8403]

Oh that i can learn from these great minds 👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾

[@mbalenhlethwala2169]

This is beautiful 😍 I’m falling in love with the brand every single day 😢

[@BlueJazzBoyNZ]

Anything less than this Beautiful Wondrous Glimpse...

[@michaelaog3471]

I love to own Hermes bag one day, when I get my dream job ❤️👜💃

[@luciannaguo9230]

That’s why I think every penny goes to my hermes bag is worth it.. so hard to find a brand who cares about products not just when it’s on the shelf but also when it’s ‘afterlife’

[@gryfnodziolcha]

It looks like my kind of dream job

[@danielintheantipodes6741]

This is an amazing film. Thank you for creating it. I do feel that the Birkin is such an adaptable bag, it really is for (almost) everybody. It can be worn by the chicest of young women, through to the most matronly of eighty year old women. I can be worn by a young and fashionable young man, or it can be worn by a 120kg bodybuilder and they can all carry it equally well.

[@tredjesongen]

Yess. That's e x c a c t l y why I love them. No other brand has managed to do that.

[@danielintheantipodes6741]

@@tredjesongen 👍👍👍👌👌👌🙏

[@nycapple917]

It looks good with gym clothes and in a business suit. I don’t know how. Not many bags can do that.

[@danielintheantipodes6741]

@@nycapple917 Agreed! I have seen the Burkin 40 carried by men as gym bags. It look great.

[@matthewchoong8459]

Well Done Hermes Paris 👍

[@ceciLOVEtaco]

When you wear a pair of shoes and realize it can last ...literally .....forever ( within your life spree) ....because it can always be repaired ... Then you start to think .....how am I going to find an EXCUSE so I can get rid of this pair of shoes !!!!

[@daveha4445]

Okay but that magenta bag looks stunning

[@Adamas11]

Wow, impressive work 🙌

[@RoughOnStuff]

I hope I get one of my bags back in 15 years on the warranty program. That would be incredible to touch one of them again.

[@richwhitelivesmatterforsureduh]

Pas mal... Pas mal n'est pas bien... DAYUMMMMM

[@eaj7319]

I didn't expect to cry watching this but it was so nice.

[@magdalena2969]

it's just... really touching ✨ pure magic

[@NINAMAVEN]

This video is very informative!!

[@inojinyamanaka2980]

I Love this Video...5 years from now i will make my own brand and i always look up to hermes brand because of the dedication of each artisan...- Sasha Espina-

[@katekrissana]

I wished to send mine to repair seeing this.

[@sothbys]

I wish i could learn how to do this job. Its so beautiful

[@thanhthuythantran4666]

Tôi rất thích thương hiệu này (I liked it)

[@NLhamo]

I lover Hermes 👜👜👜👜👜 👜👜😘😘😘

[@LambentOrt]

These are really moving videos

[@NatiHerron]

Beautiful, interesting the repair atelier is in HK.

[@swanfruitet462]

There are ateliers in many countries, incl hk, China, emirates, Dubai, France

[@dimitrygornomelikov3146]

Incredible

[@karlr2908]

Stunning video

[@stefaniek8734]

Bravo!

[@suzannedesylva3805]

Lovely video

[@hussainmorbiwala9553]

I like this brand and the concept of advt

[@phoebelee55]

This is a lovely channel

[@aniesarangua777]

Simply beautiful 🤍🤍 I was very moved by the whole meaning of “repair”. Hermès bags are pieces of art!

[@nguyenhoanlap4911]

Tôi rất thích thương hiệu này 👏🏻👏🏻💯

[@tractorlover384]

Love this brand fantastic

[@LS-wh9rn]

Love 💕

[@jorgemartineza8200]

marvelleuse vidéo

[@adamheiken1931]

stunning, Humanity.