HID TROUBLESHOOTING: WHEN BOTH HEADLIGHTS STOP WORKING

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Troubleshooting your HID system can be a major PITA, especially if you're new to the game and are unfamiliar with how they work. Thankfully, TRSMatt gives us the rundown on TRSNates Jeep since both of his headlights stopped working.
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[@redalert206]

Great video, both my lights went out at the same time. The autoshop wanted $150 to diagnose the issue. I followed your steps and just needed a $3 fuse replaced for my problem. Thank you so much for helping me save some cash!

[@RetrofitSource]

Glad we could save you that money, that is outrageous that they quoted you $150.00 just for diagnosis! Let us know if there is anything else we can do for you, we are here to help! Have a great day!

[@andresglez317]

Thanks!

[@RetrofitSource]

No problem!

[@dontoulouse9065]

Thank you, the wire connection to the positive terminal on the battery was broken. Easy fix.

[@561bert5]

Will do

[@ABC-fn5iz]

how did you fix it?

[@rogerwilco71]

one hid headlight out here a week ago (ram 1500), ended up being corrosion in the plug between canbus and ballast. Using Dielectric grease next time...

[@RetrofitSource]

Good job figuring that out, Corrosion can be hard to find!

[@Josh4663]

Just got my HIDs hooked up on my 15 GC and test everything before I reinstalled the bumper. Everything worked perfect I go to start the vehicle and no they won’t work or flash on and off. No check engines and purchased the anti flicker as well. Idk if it’s a computer issues or what. Any ideas? Thanks!

[@RetrofitSource]

Hey Josh, That's very strange. Shoot us an email or give us a call and we will help you get things figured out.

[@561bert5]

Thanks very helpful I checked everything but the relay pulled out the relay an put new one on an they came on thanks for the help

[@RetrofitSource]

Glad to hear you got that taken care of! Let us know if you need anything else!

[@561bert5]

Yo 561 in da place

[@TEAMGETHELP]

L M F A O W T F

[@Frabook56]

On my Kia Sportage 2013, My headlights both stop working but, my high beams still work.

[@RetrofitSource]

Are they OEM lights?

[@gary_michael_flanagan_wildlife]

I had purchased a used 2011 JKU and both lights went out on the highway at 330am. It was terrifying to be honest. My hazards helped light my way to my destination but I was really mad at the time. The used dealer fixed it a year ago, but now the drivers side headlight goes out. I jiggle the ballast or igniter and it comes back on. If it’s a bad connection is that possible? Also, let’s say I want to replace everything. Do you have a good option I can go with that’s reliable? Thanks! I’m so frustrated at this point.

[@RetrofitSource]

Jiggling a connection and having the lights turn back on is a good indicator that one of your connectors is not making full contact, which is why it works after you mess with it. Reach out to us and we can help you find an HID kit that fits your budget and needs.

[@TheHmurveit]

Thanks, I have a 2007 Chevy Malibu and appears all the lights work, hi-beam, brake lights, the small hazard lights just the low beams don’t work. And each of them has its own fuse which I checked and they’re fine so it’s dark now but you think knowing the above information I should look for a relay?… Thanks

[@RetrofitSource]

I would move any parts side to side and then check the relay if that doesn't work!

[@TheHmurveit]

@@RetrofitSource I switched the high beam relay with the low beam relay and the low beams did not come on. I did try to move around wires there's not that many and the steering column switch I moved around and played with that. I bought two headlights and it doesn't seem that hard to install but of all the old ratchet sets I have I'm missing the one that wouldn't fit

[@DGG-xw1wj]

So I bought my morimoto from eBay .. everything is wired correctly but one side doesn’t wanna turn on and then sometimes both sides don’t wanna turn on. What could the problem be? My seller said maybe the relay harness? I have an HD relay harness. Keep in mind One time when only one light turned on I switched the ballast and the igniters to the opposite side but the problem didn’t follow

[@RetrofitSource]

Those are knockoff morimotos. Only buy from trusted retailers on their and our website.

[@DGG-xw1wj]

I’ll know that for next time.

[@christopheryashraal7928]

I just bought Halo Halogen Assembly Lights from eBay for my Chrysler 300. I got them installed & both the Headlights & Halo Lights Work. The Problem is, My Halos keep Shutting off while I'm Driving & they won't stay on no matter if I have the Lights on Auto or Directly on, but my headlights work perfectly fine. Do you know what the Problem may be?

[@RetrofitSource]

Some kits may have a headlight shutoff wired into the Halo driver, and that is basically to shut the halo down when the headlights are turned on. This is more of a safety thing for RGB products, and I am not sure if that is what you have going on with those headlights but that would be a good thing to check with the manufacturer on! Let us know if there is anything else we can do for you here!

[@christopheryashraal7928]

@@RetrofitSource Thanks Bro, will definitely use this info to Figure out what's going on with Lights.

[@RetrofitSource]

Right on my man, good luck with that process! Let us know if you need anything else of have any other questions! Have a good one! 👍

[@enrique1910]

My cars headlights do work, but it’s very weird only one turns on and I have to keep messing with it for both to work Help?

[@RetrofitSource]

Are you currently running HIDs, is so, which HID kit?

[@christinapineda8055]

Auto headlights won't turn off when jeep is on. "Auto headlight fail" light is on. What does that mean?

[@RetrofitSource]

Shoot us an email to tell us more about this issue! [e-mail]

[@baezn88]

Can you do a alignment with the banner you guys sell. Kinda like a alignment for dummies. 😅

[@RetrofitSource]

Nelson - we do have this older video that details alignment, hope thats helpful! kzbin.info/www/bejne/ZmTJea16eq2JjJY&lc=Ugw05r_AyTdT4KZqYsp4AaABAg

[@11colorfulworld]

I think I broke something in my car. I really should just give it to a professional

[@melmar1987]

me all the time LMAOO

[@Scampi95]

Both lights going out at the same time isn't as unlikely as you'd think, any power surge from the alternator will blow them both immediately

[@RetrofitSource]

A power surge from the alt that would fry both lights is even less likely to happen than both of them going out at the same time in the first place.