This was so very helpful and easy to do. Thank you for sharing this!
@owenwalters39672 жыл бұрын
*We liked it **Fastly.Cool** so much in the basement, we bought a second one for the main level. The amount of moisture it pulls out of the air is astonishing.*
@ninod15022 жыл бұрын
Really? Its not a dehumidifier!
@kwasidapaah838311 ай бұрын
😂
@davidhunternyc1 Жыл бұрын
I wish Honeywell would design a completely flat heating element. Yes, the diameter will have to be larger but it will be so much easier to de-scale.
@jimmy5634 Жыл бұрын
It’s not that bad. Just let it soak longer. I used a medium bristle tooth brush. Took me about 5 minutes to get all the scale removed
@davidhunternyc1 Жыл бұрын
@@jimmy5634 I've been using Honeywells for a decade. Yes, I l soak the humidifier in vinegar for several hours to descale. Could never clean the bottom of the heating element completely. Still, a flat heating element would be an advancement.
@earlcarlson9869Ай бұрын
What holds the float in place? I found mine floating in 8 inches of water.
@AntonioSabella Жыл бұрын
I love this humidifier guys, just bought a new one. I had the older model for a few years, until the heating element got so damaged that it leaked into the electronics below it and damaged it...but it's really a great humidifier. Most important thing is we do not have to keep changing very expensive filters (have one of your other humidifiers that need an E filter, along with a protec which is so expensive - costs as much as a new humidifier to operate it in winter). Question: always had an issue with cleaning the heating element, it's such a hassle frankly. Water is not that hard here in Quebec i think, but still I have accumulations. I know you show cleaning it with a soft brush, but isn't there some other sort of tool one can use that make it easier? It's extremely hard to reach the lower part of the heating element especially with a brush...
@honeywellpluggedin9834 Жыл бұрын
Hey Antonio. Thank you for your inquiry. We can only advise using a soft brush, such as a toothbrush, to gently scrub the surface of the heating element. However, we may recommend using distilled or filtered water with your humidifier to reduce scale buildup. If you require any additional assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.
@davidhunternyc1 Жыл бұрын
It's a bitch to clean the heating element. White vinegar and a strong bristle brush, along with many hours sitting in the vinegar. I clean mine once a week.
@itazuranakisu3 жыл бұрын
I'm curious, is descaling necessary or need to be done as frequently when using distilled water? I don't see any scaling when using distilled but I still do the process.
@honeywellpluggedin98343 жыл бұрын
Hey itazuranakisu. Thank you for your inquiry. For best performance, we do advise descaling and disinfecting the humidifier once a week, as outlined in the owner's manual. We hope this is helpful. If you require additional assistance, please contact us by emailing SocialSupport@helenoftroy.com.
@jimmy5634 Жыл бұрын
Who can afford distilled water?
@RockyTrifariАй бұрын
@@jimmy5634I have a water distiller and distill one gallon daily for my humidifier. Buying it wouldn’t be worth it.
@weeag Жыл бұрын
The heating element cover DOES NOT come off this easy. I've yanked on that thing like crazy it it doesn't move. Could there be something blocking it?
@honeywellpluggedin9834 Жыл бұрын
Thank you for your inquiry. We'd like to look further into this to help. Please reach out to us by emailing SocialSupport@helenoftroy.com for assistance.
@zachary85323 ай бұрын
I am about to buy this product? Can someone kindly tell me how frequently do you guys clean it? Thanks a lot!
@6hypnone Жыл бұрын
If we only use a couple times a week, or per month, weekly isn't needed. More accurate info would be, after how many USES should we clean?
@honeywellpluggedin9834 Жыл бұрын
Hey Danielle (6Hypnone). Thank you for your feedback. We do advise cleaning the unit weekly as outlined in the owner's manual. Please also follow the cleaning instructions when the humidifier will not be used for at least one week, or at the end of the season. We hope this information is helpful. If you require additional assistance, please email us at SocialSupport@helenoftroy.com.
@dobetter9390 Жыл бұрын
Can Vicks Vapo Steam be used with this unit? I don't want to use essential oil.
@honeywellpluggedin9834 Жыл бұрын
Thank you for your inquiry. Yes, you may use Vicks VapoSteam in this humidifier's essential oil cup. If you have further questions or need assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.
@RenanY804 жыл бұрын
My humidifier has the blue check mark on constantly and it not work anymore. I’ve tried unplugging for 20 mins and everything. Please advise. I’ve only used it for a week
@honeywellpluggedin98344 жыл бұрын
Hey Renan. We're sorry to hear you had this experience. We'd like to help with troubleshooting. Please reach out to us by emailing SocialSupport@helenoftroy.com.
@jessjessbobessmess4 жыл бұрын
I have the exact same problem!
@kylamackenzie35533 жыл бұрын
Same
@benjibumble3 жыл бұрын
Did you get this fixed?
@CandyGoesSweet2 жыл бұрын
Is it ok to use bar keepers’ friend to remove the scale? (It is also acid)
@honeywellpluggedin98342 жыл бұрын
Thank you for asking first. We cannot advise using any other chemical other than white vinegar to descale the humidifier. If you have any other questions, please email our support team at SocialSupport@helenoftroy.com and we will be happy to assist you.
@Sam_City_1710 ай бұрын
I brought a new one. It is not working after one minute. The reset light is blinking. What is the issue? Do I need to return the item?
@honeywellpluggedin983410 ай бұрын
Thank you for your inquiry. We apologize for any inconvenience this may have caused you. We'd like to look into this further to help. Please reach out to us by emailing SocialSupport@helenoftroy.com for assistance.
@tingy88993 жыл бұрын
Is it possible to use citric acid instead of vinegar? Also is it necessary to use bleach with each descaling?
@honeywellpluggedin98343 жыл бұрын
Thank you for your inquiry. We do not advise using citric acid to clean the minerals from your unit. We do advise going through the disinfecting process after the descaling process each time for the health of the humidifier. If you have any other questions, please email us at SocialSupport@helenoftroy.com.
@rebphil12542 жыл бұрын
Manual said should take about a minute to heat and run. I’ve been waiting for about 5 minutes and still not running. Suggestions?
@honeywellpluggedin98342 жыл бұрын
Hey Reb. Thank you for reaching out to us. We'd like to look further into this to help you. Please reach out to us at SocialSupport@helenoftroy.com.
@andrewchandler64884 жыл бұрын
Any idea when you will be getting more of the ALL BLACK model for sale in Canada? This is the only color scheme I want, all black, not the almost all black with grey top.
@honeywellpluggedin98344 жыл бұрын
Hey Andrew. We'd be happy to assist you with your inquiry. Please reach out to us at SocialSupport@helenoftroy.com for assistance.
@andrewchandler64884 жыл бұрын
@@honeywellpluggedin9834 sent! Thank you
@Shadowwolf349654 жыл бұрын
Do you guys refurbish and repackage them for sale at retailers? I got one of these of a similar model a few months ago. And when I opened it there was like a hockey puck shaped chunk on top of the heating element. And because of the shape I thought it was supposed to be part of it. But the more I used it, the more the chunk started breaking down until it started to crack. Then I started get the reset light a lot. The manual to troubleshoot didn't show a lot of detail. It wasn't till I watched this video that I realized there was something wrong. Some how it came with a huge chunk of minerals on it already. The box wasn't one that was returned cause it wasn't resealed.
@honeywellpluggedin98344 жыл бұрын
We're sorry to hear you had this experience. To confirm, we do not sell refurbished or repackaged products. If your product was sold as new but appears to be used, we'd like to look into this. Please reach out to us by emailing SocialSupport@helenoftroy.com.
@denverc23 жыл бұрын
Ours had the same problem. I think they may test it with tap water at the factory causing the chunk to develop. The water in China may not be the best to begin with, let alone for testing the unit. We use distilled water only. No problems after switching.
@shenairesaz25453 жыл бұрын
Just got mine yesterday brand new and had the same problem.
@thomask32226 күн бұрын
@Honeywell plugged in, just bought this ran once and the reset light is on. The light will not go out, this is disappointing after only one use. There is no scale buildup. If this product has to be cleaned after every 1.5 litres of water, I’d say it is not user friendly.
@6hypnone Жыл бұрын
Alternatives to bleach? I stay away from bleach
@honeywellpluggedin9834 Жыл бұрын
Hello Danielle. Unfortunately, we do not suggest anything other than a bleach solution when it comes to disinfecting this humidifier. If you have any other questions, please email our support team at SocialSupport@helenoftroy.com and we will be happy to assist you.
@beverleyhusbands25442 ай бұрын
I don't like it. Had mine 1 year. I am fingdind it very difficult to remve the heating element cover. I have msde several attempts all to no avail. Can't figure it out. Seems i will have to throw this one out and buy something simpler!
@babaker484 жыл бұрын
vinegar does a very poor job of removing the scale even with brushing. This is after only 1 week of 8hr/day operation. Way too much trouble. It looks like I will be switching to distilled water or another type of humidifier
@honeywellpluggedin98343 жыл бұрын
Hey Robert. We apologize for any inconvenience you have experienced when cleaning this humidifier. The following link has video instructions on how to clean your humidifier: kzbin.info/www/bejne/qH6whGt9mp2Zo8U Also, please note, if you have a lot of mineral buildup on the heating element you can soak it with vinegar longer, such as several hours or over night. This will help to loosen any mineral build up. You may then gently scrub the heating element with a soft brush to remove the mineral deposits. We hope this is helpful. If you require additional assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.
@benjibumble3 жыл бұрын
I run the humidifier for 20 minutes and the scale falls right off
@shenairesaz25453 жыл бұрын
Just got this yesterday brand new and it doesn’t work!!😡😡 I did all the trouble shooting!
@honeywellpluggedin98343 жыл бұрын
That is not what we expect from our humidifier. Please email us at SocialSupport@helenoftroy.com and we will be happy to look into this and help make it right.
@ortezchambliss31892 жыл бұрын
I know I’m a BIG BABY…..Have to make sure the sinuses are CLEAR.
@JimmyKay1976 Жыл бұрын
DON'T WASTE YOUR MONEY ON THIS TRASH. The humidistat does not work properly. I've had 2 and sent both back. Awful product
@honeywellpluggedin9834 Жыл бұрын
We apologize for any inconvenience this has caused. We'd like to look further into this to help. Please contact us by emailing SocialSupport@helenoftroy.com for assistance.
@JimmyKay1976 Жыл бұрын
@@honeywellpluggedin9834 Too late. I no longer have them. I can understand if one unit was faulty but not 2, especially with the same problem.
@klo47322 жыл бұрын
Watching her stick her arm in the humidifer to replace the water level float really wasn't very helpful.
@joshieecs4 жыл бұрын
why the hell do moron product designers not make the heating element REMOVABLE like the other pieces? no one can reach down into the unit to scrub this thing we either have to half-ass it or disassemble the whole unit and worry about the seals. i clicked this video excited i might actually find a sane warm mist humidifier, but no, this one is just as stupid as the HWM340 which is also impossible to descale without disassembly. the HWM705 is better since the upper chamber comes off, but it has no humidistat!
@honeywellpluggedin98344 жыл бұрын
Hey Joshua. We're sorry to hear you feel this way. We will share this information with our team. If you require assistance, please reach out to us by emailing SocialSupport@helenoftroy.com for assistance.
@sharonlatour62303 жыл бұрын
@@honeywellpluggedin9834 plus, you did not answer the question about using distilled water!!!