Hotel Front Office role play - Guest registration

This video features a role play performed by the students in the Front Office Management & Operation class. The students worked together in groups with an assigned topic, created a story content, and chose a place/context for the role play themselves. It was conducted as part of the course assessment at university and it was intended as part of their learning/course. The video therefore does not necessarily represent the standards set by any institution, hotel, or the hotel where the role play took place.
វីដេអូនេះមិនតំណាងទស្សនះឬស្តង់ដារបស់ស្ថាប័ន សណ្ឋាគារ​ ឬសណ្ឋាគារដែលបានផ្តល់កន្លែងអោយនិស្សិតថតឡើយ។

[@EimsDatu]

This video help my group a lot!! Thankyouuu❤️

[@meenasiddique5356]

This video really helped me in exam thank you

[@vannsykuon2875]

thank you for all of your meaningful comments.

[@junali9521]

Good ..keep on improving . There the guest wait for you for 30 minutes so you guys have to apologise to them. .. 👍👍

[@Khempros]

Yes, for sure. He should apologize to the customer for waiting him such long time. Not saying, wait a moment please. 😅Of course, They have been waiting for their room for 30 minutes already. 😅

[@bundadiamond]

Nice, looks like real condition

[@Iamjit18]

This is the reality. I am working in FO department last 1.7+ years. I am facing this of incidents regularly 😂.

[@alviormagnolia9412]

its very nice =) ii learned a lot =) im bshm student too =)

[@surajpoudel2061]

Me too BHM student i learned more than expected

[@papathoai2368]

WHAt A lovely Video ! UseFul

[@TuAMiMeLaPelas76]

People, turn on the captions This is so freaking hilarious !!!

[@blackbutterfly233ify]

lol

[@tempoclasse2907]

Lmao

[@davidchooi2595]

"so can I have your husband, okay, peaceful theories, thank you 🤣 wtf

[@sunnynoorani1272]

Ask the guest if they are resident or none resident

[@kubotaman1985]

They are not supposed to say the room number out loud where everyone can hear it. That is a violation of the hotel's confidentiality policy

[@vannsykuon2875]

Thanks for the feedback

[@SingHun]

Good Video

[@kasheem1747]

Do clerks have time for a quickie

[@tibinasangma872]

Thanky you for all of meaningful

[@ajay-e4j5y]

very good

[@shengbumanglag7649]

Can I asked a question. In your own understanding what is registration process

[@vannsykuon2875]

Thank you for your question. Please consult Chapter 7 by James Bardi (2003). It is old but it may be somehow helpful.

[@kabeerkabeer9171]

Registration means who ever check in we must collect their passport and print their booking registration form to get their detail (email and contact number) and after reading registration guest must sign the form to acknowledge avoid any dispute at the time of check out. In Dubai in registration card will mention everything like arrival date ,departure date,room rate,hotel policies etc. Passport which we collected will scan in our system which connected to dubai tourism department. Every hotel use different different system defend on their capacity

[@atlaprashanth700]

Thank you sir

[@sunnynoorani1272]

Am interested

[@enory5983]

why does the recepetionist ask for the passeport ? is it not ID ? i have never given my passeport to the receptionist 😅

[@dara_1989]

i am fast , clear n calm ... take me 👍

[@sunnynoorani1272]

Ask the guest the mode of payment

[@sunnynoorani1272]

Interesting ☺️😊☺️😊☺️😊😊☺️☺️😊☺️😊☺️☺️😊☺️😊☺️😊☺️😊😊☺️

[@麗君黃-y7i]

could you give me a scrip in the video?

[@breezy_codm]

A script would be nice

[@vannsykuon2875]

Thank you. That is a good reminder to me. I believe the students prepared their own scripts, but I do not have it in hand now.

[@sunnynoorani1272]

In a hotel when a guest checks inn they have to feel in a check in form

[@belle3055]

Fill* ??

[@lamchitra26]

❤

[@TuAMiMeLaPelas76]

welcome to Jalapeño hotel hahahaha

[@hectormedina9009]

ONLY?!:

[@esamelcoadmin2507]

permission to use some of your clips

[@thusharafrenando8578]

Okngrait coustomer gandling boss are too grate isnt her also good handling and presetaion give about reservation grait ilern it proper thankas soo this toutorial creater

[@vijaym2823]

Obviously the manager needs lots of training , his confidence is low and his communication skills lack inspiration , to both his coworkers and guest …. I know this is a simulation but A manager needs to be a leader and carry a professional demeanor especially when solving problems !!!

[@hectormedina9009]

(Hotel#):_reservation's first:_+

[@hectormedina9009]

mainsail+

[@hectormedina9009]

points balance

[@AmirMandavkar-q3n]

English com bole jara

[@hectormedina9009]

Markhamm

[@hectormedina9009]

Hummerz

[@hectormedina9009]

Bubblez

[@hectormedina9009]

Dirt

[@cumali2381]

Welcome to Jelipino hotel, how may i help you? Hi, my name is Allah 😄😄 Can I have your husband? Pls pubtitles on, very funny

[@AmirMandavkar-q3n]

Garv he tum per

[@preciousbacalso7171]

Ll