HOTEL LOBBY - THE SECRETS I JUST LEARNED - LATEST

[@justineheinrichs2798]

I’m not sure which one is the bigger crime. Stealing the luggage or an expensive hotel not giving a darn. ♥️🇨🇦

[@lilybonfood394]

In our beloved Canada lots of things have changed too, but not to this extent. We visited London 2 years ago and I was shocked at how unsafe it felt there.

[@paulinemccracken2262]

Nothing unusual here. I was mugged in Lewis's department store in Leicester 50 years ago. The store security didn't give a damn and even confessed that they knew the identity of the muggers. The reason they gave was that the muggers hadn't stolen anything from the store, so it wasn't their problem.

[@mythoughts7755]

It's because the hotel don't care or think it's not their problem that the thieves are stealing from the guests. It doesn't take long for the word to get out that it is easy pickings. The names of the hotels who don't support their guests need to be shared - maybe when they lose customers they may pay for security and perhaps good security not the type in supermarkets where the men stand scrolling through their phones taking no notice of what is actually happening in the store.

[@LyndaWhiteley]

I always check that there's a concierge on duty when I book in, for various reasons but to feel safer.

[@JohnKozlowski-ot5ld]

Neil, I worked for the owners of the Ritz in London. They owned a 5 Star Hotel in Toronto Canada. As guests came to the Front Door they were always met by the Concierge and a Bellman with a trolley. They would stand with the luggage during Check-in. Taking the guest and luggage to the Room!!!!! It was called the House Service!!!!!

[@lordlucan7655]

Yep I worked 17 years in a French Chateau hotel where I was the first , the last and everything in between for the clients . I knew most by first name and every client regardless of status , wealth or style received the same friendly , professional and caring service . Never was a bag stolen although some were forgotten and I made it my duty to inform the clients before they even realised the fact . Having mobile staff , who pay attention to things and care about people is the one main factor that separates small family owned country hotels with large business hotels central city .

[@lordlucan7655]

@@Paul-wc7lv ohh yes indeed .

[@davidstuart4915]

Simples! :)

[@cherryberry7024]

Tenerife my sister had her case stolen in5 star hotel the guy met us with a trolley took our cases while we checked in, when we got to our rooms case missing, hotel said contact your insurance, given free dinner as compensation !

[@CommonWealther]

We stayed at the Hilton Harbour in the honeymoon suite. That was over 40 years ago! Thanks for a quick trip to memory lane. 😃🇨🇦

[@paulfitzpatrick3090]

People are lured into a false sense of security in a hotel lobby

[@davidstuart4915]

indeed, the hotel owes their customers a proper level of security - ie lobby security staff + comprehensive obvious HD surveillance of appropriate public areas - incl jeweller type instant door closure?

[@gluecksdrache2054]

It needs only one person to stop this. Just calculate his salary divided on the many check-ins of the day. Especially if the hotel adds an additional non mandatory service charge of 5 % to the agreed prices.... Prices up and service down never works in any industry on the long run.

[@davidstuart4915]

@@gluecksdrache2054 and ever growing shareholder greed at expense of customer satisfaction..

[@Julie-u4f]

People have a false sense of security in their own homes now And the people who you complain to and who are supposed to help protect your community, are the ones many times that are overseeing the predatory rings Not just a statement; I live in a state in America where this is going on all the time

[@paulinegarnett4830]

Good advice Neil, the victim is always the guilty one way or another in this country

[@maggiecronje4796]

We in South Africa have been living like that for more than 30 years now. Guilty gets away with everything.

[@reader4111]

Horrible! Same with every Democrat-controlled place in the U.S. NY, D.C., Chicago, California... ​@@maggiecronje4796

[@valfrasier39]

In this day and age you need to keep watch on your belongings all across the world, not just London.

[@ladytamaya4737]

Even at the airport if you are traveling alone and are waiting for more than one piece of luggage.

[@wendynicholss6886]

😂😂😂 They've just knighted the Mayor of London as well, you couldn't make this stuff up!!!!

[@tracyroose750]

Thievery is rampant in the US as well.

[@kazaabitboll2026]

Not in Australia

[@maestroCanuck]

Not in Japan. But yes, vigilance is needed most places.

[@lauriepowell3959]

Agatha Christie always amazed me with her true understanding of human nature. ❤

[@lynnrobinson8885]

That was one of the first things I noticed about her ! She was a “ PEOPLE WATCHER”. I enjoy sitting out somewhere and just adjust nmy ears a bit, and pretend to be reading. You wouldn’t believe what one can hear ! Bless Agatha ! On her Eastern trips to Iraq and Iran, way back, she had plenty of “resting time” and nothing else to do but that. She never wasted a minute ! Come to think of it, neither do or did I. 😉🫣🫠❤

[@lauriepowell3959]

@ This just inspired me to watch AGATHA with Dustin Hoffman and Vanessa Redgrave. Excellent.

[@KittyKatBella10]

Thank you Neil always for you vigilance and tips to everyone to stay safe!

[@petermizon4344]

@@KittyKatBella10 BRAINWASHED

[@katyb2793]

Thank you so much for your safety tips Neil. They're absolutely invaluable. And a lesson for all of us, even in our own countries. If it's happening in London, it will give people ideas and may happen in our own countries too. Stay safe chums!

[@WIP532]

Neil must be mistaken because the mayor has just been knighted for public service 🤷‍♂

[@Lynda-vq5yl]

@@WIP532 I for one will never refer to him as Sir, he's not a Knight in my opinion.

[@katmayful]

Haha. Just shows knighthoods are not a sign of honour..

[@stephenclay6852]

Your right as usual Neil. And guess what they’ve given this excuse of a mayor a knighthood.

[@vanimalc]

Khunt..

[@misterbonzoid5623]

How he is to blame is quite beyond me. It's capitalist owners cutting staff you muppet.

[@isabheipyu9849]

O​@@misterbonzoid5623oh? is the hotel responsible for the inaction on the part of the police? The crime has increased and they do next to nothing. How London has fallen....

[@anthonyshortridge3574]

Always appreciate your warnings about the state of crime in London. Went and visited in April 2024 with family and we had a wonderful time and we were prepared due to watching your videos. Thank you Neil for keeping us informed. ❤️ from Texas, USA!

[@ellengraham-jp2ph]

“At Bertram’s Hotel” is a favorite of mine. Thanks for the reminder.

[@franmellor9843]

Thanks Neil for the information..i stay in many hotel's so I will be extra vigilant..what a world we live in oh dear!

[@alicesings1971]

It’s excellent words of advice and a good reminder ! That’s our Neil ! #1Chum

[@franmellor9843]

@alicesings1971 agree

[@Frances-c2j]

A great reminder Neil, in this day and age one can never be too careful. This self check in is a nuisance. I miss the service we used to get.

[@zillyg21]

The only thing I would point out is that it’s one way hotels can compete with each other and so offer lower prices to guests, especially in these days of online cost-comparison sites.

[@andrewwarcup684]

It's absolute crap. You walk into a hotel to find a room, there is a person at the deck, but they say, sorry you have to book online. Total rubbish. Is not that what they a paid for.

[@minkgin3370]

@@andrewwarcup684……We pay more, to get less service. Visit China….they know how to treat their Western guests.

[@katmayful]

I would insist to see the manager.. Tell them your writing an article for a newspaper about lack of service at hotels.. And if you can't get a room by booking personally with all your credentials available it's going to be public knowledge. All these hotels are excluding people .. Who don't have digital access.. Discrimination at the highest level n my opinion.

[@toronto4640]

We are travellers and don’t use the self check in at the lobby but go to the desk. You are correct in not letting go of your luggage. Thefts can happen in any country. I learned that lesson as a 21 yr old travelling in Spain and my luggage was stolen out of a locked car.

[@karengreybill2860]

it's a shame our society has so lowered its standards of basic "what's-rightness"

[@wingnut1]

It's not our society. 68% of people living in London were not born in uk

[@pamgrat5126]

Morals

[@Marciacoe4610]

Love Agatha Christie’s work, very talented 👋🌷

[@Lynda-vq5yl]

I've read all her books, the only ones I didn't enjoy much were the Tuppence and Tommy stories.

[@dnr2089]

@@Lynda-vq5yl I agree!

[@anitabowen9730]

Excellent book! She was so talented!

[@alicesings1971]

👋👋👋👋🩷💐

[@LocustIvy]

SC USA….my grown children visited in March 2024 and were very cautious due to your warnings I passed on to them. They love your city.

[@steveorton2441]

Just a line to makr you smile. Your video about an overheard conversation reminded me of my late father. In the good old days of shortages of butter and sugar in the swinging sixties my dad was sitting behind 2 local ladies. One said she was going into town to try yo get caster sugar for her daughter's birthday cake she was baking. On the way back they all sat in the same seats. The 2nd lady asked if her friend had been successful in her quest for caster sugar. She replied no she hadn't but she had boubht some ordinary sugar. She expllained she had a blender at home and would castrate it with that. The tears were still streaming from my dad even though it was a quarter mile from his bus stop.

[@aliciab4236]

People watching can be a great learning experience.

[@janet3537]

I used to do that when I was a teen and still do

[@winterlight4521]

I grew up in airports, as my father traveled constantly. You can learn to read ppl so well. It was fun to guess their occupations, names, where they were traveling to.

[@karenturner7184]

Love being at an airport and people watch.

[@bazbbeeb7226]

@aliciab4236 I got a gutful of it being a bus driver, I learned all I had to regarding people and their behaviours.

[@GiddeeAunt]

A few years ago I saw a chap get out of a taxi outside London Liverpool Street station, set his briefcase on the ground behind him, and lean forward to the cabbie's window to pay him for the fare, all the while not having his briefcase in his sight. It would have been so easy for someone to walk behind him and grab his briefcase while he was distracted, but luckily for him, his case was still there after he'd finished paying the cabbie. Some people are totally unaware of their surroundings!

[@9494349]

And mobile phones draw them ever closer to their screen and away from the what's going on around them!

[@lch5524]

Thanks for the heads up Neil. It seems crime pays these days as the there is no consequences for it, poor governance and leadership. 😡

[@annrae1597]

What a nice guy you are to warn people of this.

[@Space_cadet-Lisa]

It’s just getting worse and worse out there and the mayor and police are doing zero They are public servants paid for by us why can’t we sack them for failing to do their jobs 😂🙄

[@dittohead7044]

They’re getting knighthoods, second homes, pay raises, heat for winter, plenty of food. That’s all they care about

[@colleenloucks]

Are you going to do the jobs?

[@Space_cadet-Lisa]

@@colleenloucks what do you mean? We have jobs, we want those in theirs to do theirs properly too. We’d be sacked if we failed in our duty to do ours properly, the same should be said for them

[@missrubex]

​@@colleenlouckswhat a stupid comment 🙄

[@CJD666]

@@colleenloucksThey should be doing their jobs if not what’s the point of them being there.

[@nancyyoung5290]

Good advice anywhere these days!

[@mezzamuddle]

There's no such thing as service anymore and the crime rates are soaring because we have people like Sad Khan who don't want to do anything to help their people. It's all about them and how much money they can make while they are in office. It's a sad state of affairs.

[@Lynda-vq5yl]

And preach to us on how we should live, while doing the opposite.

[@marykopperer6828]

Their people. We are not Khan's people.

[@MarthaCormier-cv1go]

Careful...USA is experiencing the same crap with Trump. Just lining his pockets and using the Presidency to stay out of jail...Stay aware...

[@patriciasiddle5379]

You are not safe anymore, anywhere, it's so sad our country is dying it's not the beautiful country it was. We know why!!

[@MaryCollin]

I’m a Brit who moved abroad when Brexit happened. Glad I did. I think part of the problem is that in England it seemed that too many people were not about taking personal responsibility but more about blaming someone else (Mayors, government, etc, etc.) instead of being more self accountable. I’m living in Spain and people take more responsibility for themselves, and care about their families and friends and community. It feels like England did 50 years ago. Sad to see how values have changed and ‘entitlement’ has gone up. Just my observations and I know it’s not across the board.

[@elisabethpitt6103]

I used " book yourself in" machine at my doctors, after waiting over a hour to see the doctor, I approached the receptionist, " oh, it's not working" says she, she booked me in there & then. I still waited 30. mInutes to see the doctor, why wasn't there a. Notice on the machine saying it was out of order. Since the pandemic, . It seems that doctors please themselves how the treat us. I'd like to know how a doctor can tell what's wrong with you OVER THE PHONE . Have they a taken lessons in clairvoyance???? How can they diagnose anything serious? Making a phone call,then deciding you need to actually see the doctor is a waste of time.

[@katmayful]

All by design.. Better to get to know your own body and diagnose yourself. You actually know your own body better than them...plus. You tube has some advantages..

[@lynnbargewell3833]

You’re not an illegal immigrant, they get seen straight away.

[@minkgin3370]

@@elisabethpitt6103 ………My doctor rings me back, asks for symptoms then decides if I’m worth seeing or not. Usually it’s collect a Script from the Chemists.

[@NOT_SURE..]

tell me about it, i tried to see my doc in 2020 and he wouldnt see me , i had a lump and i had stopped er going to the loo, this went on for weeks and i phoned him every week in even more pain and he just kept giving me laxatives....turns out it was an infected tumour (stage 4 lymphoma) in my small intestines which had swollen to the size of a grapefruit.

[@ianian2502]

@@katmayfulAbsolutely agree with you! All done by design... but also, I now have very little faith in the NHS, as its all about big pharma and profits. People look down their noses regarding self diagnosis on youtube etc - but there a lot of good info out there, and id take the advice of Dr Mandel on youtube any day, over some lazy s@d that doesnt even see patients, just over the phone!

[@dorisfain2193]

As always, thank you for looking out for us Neil! 👋👋👋🇺🇸

[@denisecurzon7909]

Thank you, good advice, Sean.

[@ThereseDavey]

I was a Hotel Manager trainee in London in 1989 and I spent 3 days shadowing security in a large hotel on Oxford St. and people were frequently having their briefcases stolen as they registered at a busy reception. It is not a new occurrence but the advice is excellent.

[@emstirling-is4nu]

Happens at airports check in as well.

[@pamkyzar1456]

I love when you share experiences like days past ….it is a glimpse of days past with a word to the wise in tow… Yes, dear Neil., we are in a nefarious world ripe with danger and malice. Help us, dear God. Give us wisdom to be, “wise as a serpent and as harmless as s dove.”

[@heleneentwistle8050]

👋👋 Thank you Neil for ALWAYS being the supportive and logical voice of the people in these difficult times. You always look out for us and your kindness and diligence in keeping us informed is truly appreciated. Please take care Neil and stay safe and well. Hxx👋👋🙏❤️🏴󠁧󠁢󠁷󠁬󠁳󠁿🌟

[@AuntieFloTravels]

Self-check-in! That makes arriving at a hotel a friendly experience!

[@katmayful]

They don't want any human contact. Next they will have a robot to greet you!

[@lindawoody8501]

Good advice Neil! Glad for it. I am hyper aware about luggage and of course my handbag.

[@akgypsy54]

Always great advice coming from you Neil! We all have to keep our heads on a swivel nowadays for sure! Traveling, grocery shopping and basically just strolling down the avenues and through the parks walking our dogs or even pumping gas. It’s a different and difficult world now😔

[@lynneh5951]

Thank you for this. We frequently go to DC and are over 70. The hotel that we book has bellhops and doormen in uniform who take the luggage from the taxi or Uber right to the room and a human checks us in. I hope they never change.

[@mario-qi3yw]

Good day Neil😊I’m going to order that book, I love Agatha Christie. Theft of wallets is happening in our grocery stores. Sad!!

[@zillyg21]

Men, don’t keep your wallets in your back pocket, even if you’ve buttoned it up. Use your front pocket(s), even so still be vigilant. Women place your bag in front of you with your arm over it for added protection, and either of you:- don’t be put off by strangers trying to distract you.

[@lynnepostings]

See SO many people with their phones partly sticking out/showing ... in the back pocket of their jeans, as they walk about daily ... Oblivious to their surroundings ! Why on earth would you even consider doing something SO stupid ?! Same with these backpack style bags ... with the easy to access zips at the back ! 😳

[@birdlover9082]

Wow Neil, we are not safe anywhere! Thx Khan!

[@evelynvanzale4757]

Don't forget the 'Sir'!!🤷‍♂

[@Lynda-vq5yl]

Captain Kirk should sort him out!

[@min-ru8236]

Hi Neil 👋👋👋🇦🇺🇦🇺 our wonderful and fascinating visit to the Beautiful London,York and surrounding areas, it was so easy to get distracted but we made sure our belongings were secure and guarded because of your warnings. Thank you.

[@RAHoff700]

I love that you cited “At Bertram’s Hotel,” by Agatha Christie.

[@carolmiller9066]

I’ve done the same thing at the plaza in nyc, the st Francis in SF, the breakers in PB. Sat in the lobby to relax, use the facilities ( don’t dress like a bum)

[@PollyAmorous]

Thank you, Neil ❤

[@alicesings1971]

That’s a great name for an email ! 😂👋👋👋👋🩷💐

[@PollyAmorous]

@@alicesings1971 Ahh, memories 😁🤣😆

[@PollyAmorous]

@@alicesings1971 Ahh, memories! 😁😆🤣

[@munchie2u]

I’m a people watcher too😅. I never went to a hotel lobby, I went to the shopping mall. It’s amazing how much you can learn about people in general just by observing.🤭

[@unkle_Enkil]

During the process of checking in, your not yet a patron of any particular hotel, the hotel is not therefore responsible for compensation or loss of your goods. If goods were taken from your room then the hotel will cover costs. Some upper hotels have plain clothes security in the foyer people watching.

[@katmayful]

They make rules to suit themselves.. The entrance is part of the hotel .the lobby. Reception and waiting starts are all under private property. Their property. They should honour that.

[@unkle_Enkil]

@@katmayful : yes I would agree with that statement, however those amongst us who are less honest , would undoubtedly take advantage of that situation. 😉.

[@robinmaloney1069]

Thanks for the heads up Neil. Very sorry to hear about the crime rate in London, a city I’ve had the pleasure of visiting several times. Glad I went there when I did and made many happy memories. ❤️🇺🇸🇬🇧

[@Wrightmcclure]

Always looking out for people.

[@marianac715]

I am Jewish and there is no way I will travel to Europe let alone London as I would fear for my safety personal and emotional!

[@foghorntruthsayer1533]

Good! You and your kind should live in fear!

[@janepearson5802]

It's sad but you are very wise.

[@Guapaahi]

*WHY* ?

[@GWJUK]

Ridiculous statement, your loss

[@minkgin3370]

@@Guapaahi……As far as I know there are marches against Israel every Saturday through the City center which go unchecked. Anything goes with them & the Police stand by & do Nothing. I live in the rural Midlands - you couldn’t get me down in London now for ANYTHING !

[@shejackson-mercer7049]

I'm visiting the heart of London 😮 as I listen to this most essential message. The lobby is bustling, and distractions can quickly happen. This is not the London I loved to visit many years ago. 😢

[@lesleyboshell6778]

We have just returned home to the North of England from visit to relatives near London. Half way home we stopped for a break and a bite to eat at the Motorway Services. As we were seated, we noticed a man blatantly helping himself to many food items in Waitrose, £15 menu deals in fact, which were displayed at the end of the shelves. He was filling quite a large carrier bag with all these packages. He then nonchalantly walked into the gents bathroom. We waited for at least 10 - 15 minutes, for him to appear, but didn’t see him come out, although we noticed at least two other men around the same age emerge from the gents with carrier bags. I too mention this for people to be aware not to put their shopping down where it can be grabbed while they are eating a meal or distracted, as it could be whipped away in an instant and passed to a waiting partner in crime.

[@xl51956]

Crime has always been an issue in London for centuries, but not to the levels or as open and in your face as it is now!? It seems completely unbelievable that the mayor of the capital city of the UK has just received a Knighthood.. 😡😡😡

[@magsstewart5488]

When I travel, which is rare these days, I wear a cross-body bag under my outer layer w/ all important things inside. My only other piece of luggage is either a theft resistant backpack or a zippered tote. Being a smart packer and a minimalist sometimes pays off, lol! 😅

[@helenbaker2614]

People watching and eavesdropping...........best pastime in the world. You see loads

[@rosalynmoyle3766]

wise advice in this day and age. I do feel resentful that a certain group of the population have inflicted this upon the rest. That the freedom to trust and not have it betrayed is sadly almost gone. That young people today do not know the freedom of leaving the house open to let heat out and breeze in or the car unlocked in the street, when no one broke in or stole your car. It isn’t to say this never happened but it was a heck of a lot rarer than today.

[@johnfh]

Thanks Neil, a good reminder.

[@marilynwhite8763]

Loved Bertrand’s Hotel and The Duchess of Duke Street. 👋🇺🇸

[@maryminty5876]

Wish there would be a remake of DUCHESS OF DUKE STREET. Good stories, and what scope for fashions.

[@ozarksnipehunter3403]

Thanks Neil......we need to apply this warning in America as well.

[@SCWatches]

Good advice. They are everywhere even the quieter outer London hotels. Just out of hospital and checking into a hotel I lost a bag because the last thing on my mind was someone may thieve my bag.

[@AnitaH-i1i]

Hello Mr. Sean and friends ❤️❤️👋👋😊😊

[@joanbonnet8229]

Hello Anita 👋👋👋

[@gordonhide4539]

Hello ladies 👋👋🩷 Kath....Yorkshire England

[@AnitaH-i1i]

@joanbonnet8229 Hello Joan!! Stay warm 👋👋❤️❤️🥰🥰

[@lauracarlson1940]

Hello chums! 👋

[@AnitaH-i1i]

@gordonhide4539 Hello kath!! 👋👋❤️❤️🥰🥰

[@orionsdaughter6349]

I have no inclination to visit the capital, Bristol is bad enough, i only go if i have to, but London is even worse. How they can knight incompetence is beyond me.

[@gordonhide4539]

Well said 👍🥰 Kath....Yorkshire England

[@Lynda-vq5yl]

A matter of "I'll scratch your back, you scratch mine" it's all a con. The Honours System is a joke.

[@ysabelperea2765]

La delincuencia esta terrible en todo el mundo ,no sólo en Londres.

[@LilyGazou]

True.

[@anitabowen9730]

Just came back to the US after taking a Rhine River Christmas Market cruise. At every stop our local guide would warm us about pickpockets that prey on tourist in the crowded markets especially as we were looking up at the buildings! As far as I know, no one in our group was taken but I’m not sure I would admit it either!

[@harriergr7728]

Hi Neil, one thing that you forgot to mention is that the Tories closed 663 police stations (74%) in the UK, whilst they were in power, when the CONservatives took power, London had 160 police stations but after 14 years in power, London now has 36. 63 London police stations were closed when Boris Johnson was the London mayor (that’s 39%). It’s strange how you forgot to mention these figures, maybe your next project should be to look into how many of these closed police stations were purchased by developers that were Tory donors.

[@suzannehaigh4281]

Surely with this high level of crime in the hotel and the management doing precisely nothing then guests will diminish quickly, or don't they care ?

[@marilyn-io4sy]

Thanks for the info Neil. It is sad that we live in this kind of world today where there’s no accountability and people just feel free to do as they please

[@maryminty5876]

I am too scared to use an ATM. Am i the only one?

[@jennyhohmann4384]

Go with a friend or family member. I go with my son if I have to use an ATM at night.

[@karigirl3569]

I won’t use the outdoor ATM’s anymore after seeing a woman robbed of her purse and cash while sitting at a red light. I also won’t use the indoor lobby machines at night. Some people come in while you’re completing your transaction instead of the well established courtesy of waiting until a person is done before coming in and watching over your shoulder.

[@carolynellis387]

I go to a Post Office as I'll be inside These days I wear a belt which can hold my credit card and phone.

[@9494349]

I won't use an ATM outside either, I was scammed at one which 'ate' my card, and was told by a young boy who popped out of nowhere that I should put another card in and that made the former card eject. Of course I didn't and remarked that it was strange that he had popped out of nowhere with this advice! Anyway in the 15 minutes it took me to get home and phone my bank (jumping through the press 1, press 4 etc... hoops) they had got my card out of the ATM and spent over £600 by using it contactlessly in various shops some quite a distance away, I imagine electric cycles or boards were used to join up a network of people just waiting in stores. My bank did refund me the money which was a relief, but I could have done without the palaver!

[@Gregm-l9r]

How sad to have to check yourself into a hotel while your luggage 🧳 is stolen .

[@elizabethround2401]

This is a top tip Neil, thank you. When travelling g after Christmas I noticed that the fast food places at the motorway services now have the same self ordering screens and whole families are glued to the screens an no-one is looking after the wallets and handbags. I miss the old days when I spoke to an actual human being😢. Keep up the good work, we all appreciate you. Happy New Year

[@deplorable1900]

Whether one travels frequently or is on a once in a lifetime trip that would be SO disheartening. It doesn’t sound like the hotel or the desk clerk were any help at all! It would be so easy to lose sight of one’s bags while checking oneself in. I miss the days of full service.😊👋🏼

[@christineg2596]

The same thing applies when you are self-checking in at the airport Neil, make sure you have your suitcase between you and the machine so that no one can get it. 🇳🇿

[@katmayful]

If everyone ignored the self check ins they would have to do something about it !

[@jeandesouza5377]

Everyday new crimes committed in broad daylight, is alarming. Nowhere is crime free. Thanks for the tip & advised.

[@chrisgreek4285]

Great advice, Neil! As tourists we often get so rapt up in our surroundings that we drop our defences. It’s such a good practice to be mindful of your belongings and surroundings.

[@marilynmalone6247]

When the Wealthy can't travel without worrying about being Robbed inside the Hotels, that when these Hotels will go under! I have stopped traveling and going out shopping by myself because of the Criminal behavior! We are seriously at a dark time in History and could be brighter if Justice was served on those horrible criminals in Society!

[@eveb446]

Sadiq Khan MUST BE IMMEDIATELY REMOVED AS THE MAYOR OF LONDON. HE IS ENCOURAGING THIS SORT OF CRIME ALL OVER LONDON: REASON: HE IS TOTALLY INEFFECTIVE IN DOING HIS JOB. GET RID OF HIM NOW.

[@randomthings9531]

The people had the chance to get rid of him at the election and didn't. You can't then complain about him. Shame on you if you didn't vote

[@laurentpenot2656]

in fact he is very effective in doing what he does, not what you expect

[@td5320]

He knows exactly what he's doing, as do Liebour, Tories, etc, royal family, other countries. Cause or allow carnage & panic/uproar, eventually the outcome is to bring in martial law, this being full control of the people. It's one small aspect of Agenda 2030. Complete control of a united world.

[@Candy-O1776]

Agree looking in from over the pond. 🇺🇸

[@mariecarton8611]

That would be no problem but you must get rid of the Monarchy first. They are keeping you back in every way you you know. 😢 😮 😊 ❤

[@philomenasorce6114]

I love Agatha Chrities books. I have read them all😊👍🇺🇸

[@barbraluce5706]

Me, too. Agatha never disappointed.

[@KarenDash]

Thank you for watching out for us..I think that if I went back to visit London, I’d be in tears wishing for the London I remembered😢

[@user-ed7iq7pm1j]

Great to see you today. People watching is fascinating. You learn so much. Thank you Neil for help keeping us safe.

[@user-ed7iq7pm1j]

[@bernadetteverstraete9038]

Hi Neil...I've watched all the Marple movies. My favourite ones were with Geraldine MacEwan. She brought a delicate beauty and strength to the role. Bertrams Hotel is one of my favourites.

[@iwallace6794]

Agree! She was a wonderful actress.

[@bernadetteverstraete9038]

@iwallace6794 even in her 70s she was a stunning woman. And was always a magnificent actress.

[@VioletFlowerz]

It is such a shame that these things happen. Thank you, Neil, for sharing and reminding us to be ever vigilant in looking after ourselves and our belongings. We are often distracted by tasks or even polite interactions that minimize our attention to the details around us.

[@KNe-jt8wj]

Good tip, wherever you are in the world

[@DanaJankovic]

Very good advice, Neil, thank you.

[@midwest72]

Thank you Neil, I travel frequently and I appreciate this very useful information. I am usually very careful but I never would of thought someone would steal luggage right out from under me at the reception area of a hotel. Obviously terrible hotel security.

[@joanbonnet8229]

Thank you for the wise travel tips

[@LadyDoc]

Neil- I spent a magical 10 days in London in February 2018. I’m from Philadelphia originally, so I’m used to a normal level of vigilance automatically, but I’m happy to say that I never felt in danger or in need to up my vigilance. I’m blessed that I got that magnificent experience as my age, my health, and the state of London, now all mean I won’t get back. I’m very lucky that over my first 70 years I got to see many of the major cities of the world; even if I were still younger and healthier, I don’t know that I would travel to most of then today. BTW- Happy New Year! 4

[@katedavies9578]

I wish you well and good health, you sound like an adventurous character! I live in London, and it is still full of good people with kind hearts and good intentions. It breaks my heart to see what Sadique Khan has done to lower standards and demoralise us native Brits. Happy New Year from London ❤

[@victoriamorris3773]

👋👋☕ morning from Australia. One of my favorite Agatha movies.😊

[@davidstuart4915]

G'day :)

[@lizwhittleston5963]

Thankyou Neil for that advise.

[@TheWorldsGoneMad24]

I remember the celebrity Kerry Katona posting on insta that she’d had a suitcase stolen from a hotel lobby . Can’t remember if it was London , she was in panto at the time. She’d left it with the hotel concierge but it got swiped from their trolly . Think she said the bag itself was worth more than the items inside . 😮 I presume the hotel paid compensation seems it was left in their possession at the time.

[@LesleyClarke-px9nr]

Thanks for the advice Neil i cant see me booking into a post hotel anytime soon but very good advice anyway

[@denisemariner1235]

I love to people watch. Actions speak louder than words.👋👋👋👋❄️❄️❄️❄️

[@captainbligh3894]

This used to be a regular event in Paris 20 years ago while my crew were checking in, yet one day they even exceeded themselves and stole the crew bus while we were checking out !!!!

[@jaykayjay8985]

Yes. I always put my luggage in front of me if possible when checking into a hotel and it really doesn’t matter whether the hotel is posh or not.

[@bhudd154]

What a shame this going on…..nothing seems safe anymore. I live in the US but have been to London and love it so, it’s such a beautiful city and Neil, you have shown us so many wonderful areas that I never would have seen had you not gone to so much effort to share your knowledge and personal stories while out and about. Be safe dear friend that I’ve never met 👋👋❤️

[@stephenhamer1702]

My relations were set to visit London for a few days. I was concerned because they are not street smart and didn't believe how London has changed. Fortunately something came up and they didn't go.....phew I was relieved.

[@darlenebarrett6636]

Thank you, Neil!

[@Now_We_Are_Sussex]

At Bertram's is a great book. Christie is the Best.

[@celestewarren8548]

Customer service out the window and that's caused a further opportunity for crime

[@melc9830]

Thank you Neil and I wish all of you watching, a good day.

[@heathertxuk]

I visited London from Texas in '99 and had a lovely, safe time. So sad to hear it's changing. 😥❤🇬🇧👑

[@karenturner7184]

This last September I visited Agatha's house in Devon. Oh my it was brilliant. Highly recommend it

[@kat2270]

I read At Bertram's Hotel many years ago and remember Joan Hickson playing Miss Marple on TV. Joan Hickson was my favourite Miss Marple, she portayed her perfectly.❤

[@marionjones7378]

Joan Hickson perfect Miss Marple remember the same manners and respect for others from my grandmother's perfect example of British manners loved the blast from the past not likely to see again in our lifetime thanks diversity 😢