How I Became a Salesforce Admin with No Experience | if i can do it, you can do it too, duuuh

Don't care about my timeline? Skip to 12:07
00:00 - intro
00:32 - my timeline
03:10 - becoming an admin (getting experience)
07:25 - working with a recruiter
09:11 - my interview process
12:07 - staying accountable
13:49 - joining support groups
15:20 - resume tips
17:24 - linkedin tips
19:19 - interview tips
21:34 - outro
MATERIALS I USED TO PREPARE FOR THE CERTIFICATION EXAM:
- Focus on Force: The Administrator Study Guide
focusonforce.com/administrato...
- Focus on Force: The Administrator Exams
focusonforce.com/admin-study-...
- MWM: The Complete Salesforce Certified Administrator Course
www.udemy.com/course/salesfor...

[@Mikeelianne]

A lot of people are asking how I landed my internship: I landed the internship by applying to entry level / internships on LinkedIn. I searched for Salesforce intern. I didn’t wanna limit myself to the word admin since a lot of companies use variations of title for the same responsibilities. My resume during that time was focused on working in the lab / health care side. Luckily the company I interned for is focused on research. So I think I had experience in regards to knowing some context of the research world. I also made sure to connect w the hiring managers and message them to show that I really wanted the job. If you’re coming from a different field, which most of us are - I think there is a higher chance of landing an interview if you apply within the same industry. Let’s say you’re from finance, many financial companies also use Salesforce that aren’t Salesforce literate. So I would highlight my relatable skills in my resume and make sure to mention those as a summary when I message the hiring managers. Don’t be afraid to apply! Specially internships. They know you aren’t experienced and if they’re looking for interns, that means they have some willingness to mentor. My previous mentor, she wasn’t a Salesforce admin but she did know the basics using Salesforce as an end user. Most of the time I learned by practicing on sandbox, automations and actions I wanted to implement. Then uploading / redoing them on production so I get the hang of using the platform.

[@oluwatomigbaokanlawon2572]

Could you tell me the name of the guy that gave tips on job application and resume?..... Did you say JJ Hitley?.....

[@sabuhieldaroglu3080]

Thanks for sharing, very useful

[@thepowerofyourvoicepodcast]

Solid advice. What is your take in getting internships for those who already graduated from college, but are open to more internships just to build real-world skillsets (SF).

[@sot.c]

THIS video! This is the BEST video about getting started with salesforce that I have found, thank you!!!!!!!! Also, congrats on getting your dream job- you worked hard for it!!

[@Mikeelianne]

Yay! Thank you so much for your kind words. :) good luck on your career!

[@SalesforceHelpClub]

This is awesome. Thanks for sharing your story Mikee! Salesforce has lots of opportunities for those looking to switch careers or who are just starting their careers!

[@Mikeelianne]

Exactly! Thank you for your kind words!

[@preciousnjei]

Thankyou so much for this🙏🏾 I’m so glad I bump into this.

[@Mikeelianne]

Thank you!! Good luck on your journey

[@brianhammm]

Mikee you rock! I'm glad you're sharing your story to the world. Super helpful :D

[@Mikeelianne]

You rock! thank you for your support!

[@soheilpalermo491]

Absolutely this is one of the comprehensive explanation of how to get certification and landing salesforce admin job. Thanks again for your effort

[@Mikeelianne]

Thank you! I tried to put most of the information in this video, hence it’s 20mins long haha. I appreciate you!

[@soheilpalermo491]

Fantastic job Mikee. Thanks for the content ✅👊🏽

[@Mikeelianne]

Thank you for the support Soheil ❤️

[@nazsamandarova2968]

Great video, thank you for sharing. It is realistic and relatable and doesn't give off the "I'm better than you" vibe that a lot of similar videos do!

[@Mikeelianne]

Thank you! I appreciate your kind words, and I’m definitely not better than anyone. If anything, you can do whatever I can!

[@saywhaaanisa5427]

I love your charisma! Experience or no experience I'd hire you too :) Happy for you girl! Love the strategic way you went about landing this awesome job

[@Mikeelianne]

thank you so much i appreciate your kind words!

[@Leksi489]

Great video, thank you! Just got my Admin certificate yesterday with 0 real job experience and now I'm on my way to finding the first Salesforce job! :)

[@Mikeelianne]

That’s amazing!!! Congratulations, you’re doing so well :) rooting for your success ❤️

[@keamogetswellale2362]

What did you use to prepare for the exam ?

[@tiggersrevenge]

Have you had any luck yet?

[@backtoasimplelife]

How are you making out 10 months since getting your certification?

[@karlasese4817]

This is an excellent and well-informative video. Thinking of making a career shift and this helped a lot, thank you!

[@Mikeelianne]

Glad it was helpful! I definitely recommend this career path! Good luck :)

[@authenticeve]

You just got a new subscriber! I'm on this journey and want to know everything i can learn!

[@Mikeelianne]

Thank you for your support! You got this!

[@ArchiveOn_Coud-]

Congrats on your new role!

[@Mikeelianne]

Thank you! Good luck on your endeavors!

[@Lovelifeana]

Thank you so much for making this amazing video.

[@Mikeelianne]

Glad I could be of help! :) good luck

[@konradszczepaniak7531]

Thank you for this video, I am at the beginning of learning as a salesforce administrator. Greetings from Poland

[@Mikeelianne]

I’m glad I could be of help! Good luck on your journey :)

[@nawnat7119]

Well done :) I have similar experience of getting SF Admin job from no experience.

[@Mikeelianne]

That's awesome! Would love to hear more of your story !

[@efrainviejobueno1537]

Thanks for sharing your story Mikee!, Of grate help!

[@Daniel_Scott89]

Such a helpful video! Thank you!

[@Mikeelianne]

Glad it was helpful! 😊

[@proctergambleUS]

Uploaded only three weeks ago, gives me hope that this isn’t something I am too late for.

[@Mikeelianne]

definitely not too late! I felt the same as you when I was just starting but salesforce is widely used within different industries. Don't give up!

[@asuquo-eyomichael2004]

Hello Lianne, this was insightful. Would really appreciate a video on the trail head platform.

[@Mikeelianne]

hello! Thank you for your feedback, ill make sure to keep this in mind for my next vid!

[@lastview0730]

Congrats. I see SO many salesforce "how I got into tech" and first time job posts during covid. Obviously trailhead is free so that helps. Considering all that, do you feel there is a bit of oversupply at some point with salesforce consultants?

[@Mikeelianne]

I don’t think so at all! I think Salesforce is booming even with the current layoffs. Many companies are using Salesforce and consultants are in demand everywhere. From my experience, not many people even really know of Salesforce and I think it’s a great place to start getting into tech

[@mikoajmichalak2129]

This is the issue I have with SF certifications. They are supposed to be passed by people that actually have broad experience in working with Saleforce, but... getting a job without any Certs is really hard so it is a logical loop. What is more, the deeper you go, the harder certifications get and we you start working in the system even with Certs you are not able to perform very well. I would love employers to respect Superbadges rather than certs... Congrats on passing your exam and good luck with upcoming ones.

[@Mikeelianne]

I think some people are able to get carts by doing projects on their own hands on org / try volunteering with some non profit organization where someone can mentor you. Good luck on getting that experience, passing that certification!

[@live_byfaith]

Congratulations to you. The video is very helpful. I'm currently in an internship position myself and preparing to take the exam. Can you share how you studied? I'm all over the place right now and feel a bit intimidated. Thanks 😊

[@Mikeelianne]

Congratulations on landing an internship! I would study concepts on focus on force, then learn how to apply those concepts with udemy course: mike wheeler media. I definitely think the best way to prepare for the exam is taking as many practice exams as you can! Focus on force has a great course for exam study guides and they’re structured very similarly to how the exam was :) good luck!

[@khizernawaz]

thoroughly explained and kept me engaged. Thank you!!

[@Mikeelianne]

Glad it helped!

[@shanasvlogss]

I stopped doing my lessons on trailhead because I got overwhelmed and doubted myself. I’m gonna try again 😊

[@Mikeelianne]

I think instead of focusing on doing the millions of lessons on trailhead, focus on your study guide! Then if u Don’t understand something apply your knowledge thru trailhead courses :) There are so many trails and definitely don’t beat yourself up for not being able to do all of them. I didn’t complete them !

[@Mikeelianne]

You got this!

[@krissym7270]

Great info Thank you. Can you do a video about salesforce admin daily tasks?

[@Mikeelianne]

great idea! Will do!

[@krissym7270]

@@Mikeelianne Thank you for replying🥰 I have my Salesforce Admin cert; how can I learn more about the LinkedIn internship program?

[@TyiebbeWells-up8ve]

Thank you for helping me I just lookied focus on force

[@Mikeelianne]

Yes! Focus on force def helped me passed my test. Good luck!

[@j26xbwkd]

Hi Mikee in this current day an age with soo much supply of talent coming into the ecosystem, would you say its best to work with a recruiter to find that first role ? Entry level roles seem very saturated ryt now. Would love your thoughts on this.

[@tbibzy342]

Thanks so much, Mikee! This video was very helpful. I think I'm going to start off with the Salesforce Associate Certification first!

[@Mikeelianne]

Solid idea to me!! Good luck on your journey :)

[@tbibzy342]

@@MikeelianneThanks!!

[@waynecommodore79]

Great Video thank you for being my “Bradly Rice”.

[@Mikeelianne]

thank you for the kind words, Bradley rice has such a big name in the industry! Aspiring to be as inspiring and motivating as him in the future.

[@yousraawad5234]

Amazing video ❤

[@Mikeelianne]

Glad you liked it!!

[@ewebgirl]

Almost done with my certification. Now I'm really nervous about applying for jobs 😭

[@nitishdas003]

Thanks for sharing this!!

[@Mikeelianne]

Thank you for watching!

[@Meliszzaaa]

I love this video and your vibes hope to meet you soon

[@Mikeelianne]

Thank you so much! I appreciate the support and kind words

[@jaygeewin]

Still valid in 2024. Thanks for sharing!

[@Mikeelianne]

Glad it was helpful!

[@hils1015]

Your video helped answer many questions I wondering about. Could you tell me what exactly you were doing in your internship?

[@Mikeelianne]

I did a lot of report / dashboard creation, integration with Hubspot / Jira and some basic process builders :)

[@Mikeelianne]

I did a lot of report / dashboard creation, integration with Hubspot / Jira and some basic process builders :)

[@someonecurious7600]

hello mikee, can you do content about effective resumes and LinkedIn profiles for entry level admins. I have my certification for admin but I didn't have any paid role in a project I always volunteered in some bootcamps so ı am a bit lost in resume part

[@Mikeelianne]

Hello! I uploaded a LinkedIn profile guide! Definitely include your volunteer work as relevant experience :) mention the skills you utilized during that volunteer work. Better to show some experience than none at all. Thank you for your support :)

[@TheChinchillin]

Hi MIkee, Really liked the video. Wanted to ask.. what is the most DIRECT way of becoming an admin? I am on Trailhead and see that there are a lot of trails and videos that you could watch but might not necessarily direct one to becoming an admin. I want to try and become one as fast as possible and look for work. Could you help me?

[@Skreeetskrrrr_T]

Career path has options for build admin career and study for exam certification

[@Mikeelianne]

I say, get the admin certification , get some internship / experience , get that job! I included resources to pass your exam and uploaded a video on utilizing LinkedIn to get some experience :)

[@wrapstarproduction2693]

very informative. thank you

[@Mikeelianne]

Thank you for the kind words ❤️

[@Garamiri]

Good job girl.

[@Mikeelianne]

Thank you!

[@Andreasplace]

So you used trailblazer and the other training at the same time?

[@luciasheen3764]

Congratulations

[@Mikeelianne]

thank you

[@jjvs9]

Think I can get an SF admin job in 30 days with no experience from today if I grind my ass off ? I have a business / marketing degree, currently a sales rep using Hubspot but I’ve used salesforce in several previous roles

[@Mikeelianne]

I think you can! I’ve heard others done it. Specially since u have Salesforce end user experience and if u get an admin cert I definitely think it’s doable! Good luck!

[@fetikkatusha]

Thanks for your video. Do you mind if I ask you if internship was paid or unpaid?

[@Mikeelianne]

Hello! My internship was paid :) It was part time only as well.

[@artemkirzyuk6473]

Hello Mikee, is it still possible to find remote jobe as a SF Admin (for someone new in this profession) ?

[@Mikeelianne]

Yes definitely! I would look into internships or somewhere you can get experience remotely. Definitely getting your hands dirty will help landing a job. If your current job is using Salesforce ask to learn from them and once you have some type of experience I think landing an SF admin job will be easier

[@shrutibhagat5464]

hey i really appriciate your success, i have one question i.e i am graduated from arts field and planning for SF as career , so is it a good idea for me?

[@Mikeelianne]

hi yes you can! If you're tech savvy and easy to adapt / learn i dont see why not!

[@manirathinamk2766]

Can you share your resource for admin certification exam? Since the exam model is mcq type I am really afraid to pay more and fail

[@Mikeelianne]

MATERIALS I USED TO PREPARE FOR THE CERTIFICATION EXAM: - Focus on Force: The Administrator Study Guide focusonforce.com/administrator-certification-study-guide/ - Focus on Force: The Administrator Exams focusonforce.com/admin-study-guide/ - MWM: The Complete Salesforce Certified Administrator Course www.udemy.com/course/salesforce-administrator/

[@tiggersrevenge]

How many hours a week do you work? Do you ever work after hours or weekends? Unlimited PTO scares me because companies I have worked for that have unlimited PTO it ended up being an illusion. Those companies ended up being terrible to work for. How would you rate your unlimited PTO at this company? Are you able to work freely at your leisure?

[@Mikeelianne]

great questions! I work 40 hours a week. I sometimes work after hours because I want to - not because it's ever required. My company is pretty flexible with our PTO. I have been with them for 1.5 years and I have not had issues with any of my Time Offs. Of course, use unlimited PTO to your own discretion. I am able to work freely at my own leisure :).

[@hollygerk1989]

What company was your internship with? I'm newly certified and just finished up a 3 month long internship, but the company just entered a slow down and wasn't able to hire any one.

[@Mikeelianne]

Hi Holly, it was an EDC, company. A lot of companies are slowing down right now because of recession :( I’m sorry to hear that! At least you have some experience with your internship, that’s a good start

[@rebeccaindy]

Do you miss working in a biology related company/job? Can you do anything related to that in your free time instead?

[@taynayyyy]

Wow this is super helpful! I wanna be you.

[@Mikeelianne]

Thank you! You got this! 😊

[@levon9]

Congrats on how far you have gotten in such short time - thanks for sharing. What's the name of the resume tip person to follow on LinkedIn?

[@Mikeelianne]

Thank you! Wonsulting on LinkedIn and Jerry JH Lee on TikTok

[@levon9]

@@Mikeelianne Great, thanks for the quick reply.

[@Sir_lancialo]

Pretty much all the intern positions I’m seeing says “currently enrolled in a university” as a requirement. So do you need to be in school or not? Cuz I’ve seen multiple say you don’t need to, but every internship I’m seeing near me is saying so.

[@Mikeelianne]

I think actual Salesforce interns are looking for students only. But there are some companies that are looking for salesforce analyst intern / Salesforce admin intern with no student enrollment requirement. I was hired as intern when I was no longer a student. So they definitely exist.

[@savethebees412]

take notes!

[@Mikeelianne]

Good luck !

[@kelsietarver49]

What are the chances of getting hired after getting your cert? I have my bachelors degree in social sciences and humanities but am hesitant to even try because I don’t have time to waste. Although I really want to pursue this

[@Mikeelianne]

I honestly don’t know % wise but I think having experience is a little more appreciated ! Although having a cert is great, I think having some experience would make you better hireable

[@Queen_Bolanle]

Hi, is possible to land a paid internship whilst still studying to get certified?

[@Mikeelianne]

Hi! Yes it is! I only got my certification while I was already doing my internship. Usually certs are not required for internships (from my experience)

[@aphroditeshefali490]

Please help me out , how to become Salesforce admin ... there's a bunch of knowledge available too much confusion !! Pls provide a simple curated roadmap

[@Mikeelianne]

I added resources for your Exam Study guide to help you pass the test! There’s also the lessons from the trail mixes on Salesforce trailhead :)

[@trendsSuraj]

😃 great

[@Mikeelianne]

Thank you for the support! :)

[@pranayswonderworld5135]

I have learnt salesforce admin and also done My admin certification ..earlier I was into banking sector,I habe a career gap of 7 years. How do I find fresher jobs in salesforce? Please guide me.

[@Mikeelianne]

Hi! If you’ve used Salesforce as a user you have some experience on using the platform as a user. Use LinkedIn as a platform to make those connections !

[@Aron-cw8rh]

Do you still enjoy the position? I found out about Salesforce today and have been researching continuously.

[@Mikeelianne]

Yes I’ve been in the industry for 1 year now and I still love it

[@AdrianaKo33_ESP]

Do you recommend the salesforce associate certification for starting in salesforce ?

[@Mikeelianne]

I don’t think it’s necessary! But a good intro

[@keerthanaangusamy5832]

Hi, having same situation done certification and looking for internship but no interview is coming can you help me out

[@Mikeelianne]

Hi! Try and get those connections, get in touch with recruiters or get referrals. Those definitely escalate your chances on landing an interview

[@aphroditeshefali490]

What does u mention ? Brenda ... M not able to grasp her accent ? To whom she is referring to follow on LinkedIn

[@Mikeelianne]

Hi I don’t understand your comment!!

[@Garamiri]

I am starting with Salesforce and I would love an interview where they just want to know if i am cool 😂😂😂

[@Mikeelianne]

😭🤪 I definitely got a little lucky. I think my recruiter hyped me up already that’s why lol

[@allahloveyoumeaninggodlove4555]

Hi Mikee I want get in Salesforce don't no where to start IT or Salesforce not my background can I still get into Salesforce. With high school diploma mikee can you light up my brain guide me just 1 step I be really appreciate

[@Mikeelianne]

hi! Yes you definitely can. I know many salesforce professionals that have no degree. Get familiar with the platform and study for your certification :)

[@patrickokonkwo1603]

Hello, I want to ask, if it will be easy for someone trying from Nigeria, because of what people talk about Nigeria.

[@Mikeelianne]

Hi Patrick, I’m unsure how easy I will be from someone trying from Nigeria! But doesn’t hurt to try!

[@patrickokonkwo1603]

@@Mikeelianne okay thanks 😊

[@annajoseph3596]

Hi Milan ..Could you please tell me what are the resources to learn data integration?Thanks for sharing the video..

[@Mikeelianne]

Hi Anna! It depends, what are u integrating it w?

[@aghasahib4703]

can someone in his 40s apply for an IT job without having any experience? just the certification?

[@Mikeelianne]

I think IT is great background you can find similarities w Salesforce! You never know! Apply :)

[@GhostBanned369]

I dont understand what you do exactily...you for for others and keep the admin up to date ?

[@Mikeelianne]

Hi ! I posted a few videos on what I actually do on the daily, feel free to watch those on my channel :)

[@beautyofthisearth5283]

LOVE YOU VIDEO WHERE CAN I FIND INTERNSHIPS ??

[@Mikeelianne]

Thank you! Definitely try LinkedIn or Indeed! I’ll start posting some internship / job postings on my community channel!

[@kamabrapa88]

Can you work your job from outside the US?

[@Mikeelianne]

Yes I can. I just have to be mindful of tax laws in other countries if I do

[@nawnat7119]

Is your job fully remote or hybrid? I'm trying to find a fully remote one where I can travel.

[@Mikeelianne]

I am fully remote, but my company likes for us to travel to HQ 1x / month to maintain solid team relationships. Besides that i pretty much travel all the time!

[@nawnat7119]

@@Mikeelianne That's amazing that your company allows you to travel while working! Keep sharing your journey. I'd love to follow!

[@hollygerk6416]

Where would I find the group: women in Salesforce?

[@Mikeelianne]

trailhead.salesforce.com/trailblazer-community/groups/0F9300000001oESCAY?tab= Women in Tech :)

[@hollygerk6416]

@@Mikeelianne Thanks!!

[@hollygerk1989]

What is the recruiter called? Mesa Frank?

[@Mikeelianne]

Mason Frank! :)

[@hollygerk1989]

@@Mikeelianne Thank you!

[@ridwandavies5668]

hi,pls is salesforce very demanding in canada

[@Mikeelianne]

Hello! I would say so since it’s on the North American continent and many American companies work w a lot of Canadian companies. I could be wrong, The salaries are pretty comparable for each other

[@natakijean-baptiste1746]

How long did it take you to study ?

[@Mikeelianne]

I waited about 10 months before I took the exam. I was interning / working as an admin and studying for the exam at the same time. The practical skills from my job and practice exam definitely Helped me pass

[@thehangrymonster]

how were u able to find internship for Salesforce

[@Mikeelianne]

Hi ! I answered this on my pinned comment

[@cutesyri5238]

Hello mam im from india i want to get a remote job as a salesforce admin so where i can apply

[@Mikeelianne]

I’m unfamiliar w India job postings but I applied thru LinkedIn, Indeed, Glassdoor and a recruitment agency!

[@esuryakiran298]

Hi i am looking out for a job in Salesforce vlocity can u please help me

[@Mikeelianne]

Hi Surya, I’ll try to post more videos in regarding to finding a Salesforce job. I recently uploaded a video on getting connections on LinkedIn along with job search on that platform. I’ll also be uploading job posting that I think will be relevant to entry level on my community page! :)

[@anchalburman1916]

COULD you please share your resume for SF

[@Mikeelianne]

Hi Anchal! Sure, I’ll make a video on this!

[@moradlouhbab3351]

which website to take the exam ?

[@Mikeelianne]

Hi if you’re going to a specific location, webassesor, if online, trailhead Salesforce as an article for it :) I also talk about this on my new vid!

[@ghanimkhan7904]

Hello can you tell how to find a job as a salesforce admin

[@Mikeelianne]

LinkedIn, indeed, getting in touch with recruiters, or getting referrals! Do you have some experience?

[@ghanimkhan7904]

@@Mikeelianne i am a fresher

[@mainfestpower6517]

how much do you get paid?

[@Mikeelianne]

hello! i get paid above average of jr. salesforce admin roles :)

[@VinothKumar-lz5xs]

Salesforce admin job which location

[@Mikeelianne]

I work remote but my HQ Is in Utah :)

[@how_much_you_can_find_out]

can someone from Nigeria get an internship?

[@how_much_you_can_find_out]

please share a tip😊

[@Mikeelianne]

Hello! Some companies (US / UK based are open to international employees / interns. :)

[@how_much_you_can_find_out]

thanks for the reply

[@hashiramaaa9882]

is 70k/yr rly big tho in this economy

[@Mikeelianne]

facts, depends on your own spending 😭

[@babafakruddin1]

Madam what is your salary right now

[@Mikeelianne]

Hello, I make the average salary for Jr Salesforce Admins in the United States :)

[@littlebitofhope1489]

Why does what you describe sound like a complete scam?

[@Mikeelianne]

Lol it’s not a scam! Google it :)

[@littlebitofhope1489]

@@Mikeelianne I did. Sounds even more like one.

[@josueramirez7247]

It’s not like you’re gonna be handed a Salesforce Admin job just by passing the certification exam if you don’t have experience. The person who made this video seems to have taken the exam while getting actual work experience.

[@mr_red5483]

Hi mikee how to contact with you need a help

[@Mikeelianne]

Hi! You can contact me at [e-mail] Or follow my ig: mlianneg

[@garciajovani]

Congrats on your new role!

[@Mikeelianne]

thank you for the kind words!