How I improved my turnover, as a UK gardener.

[@tommathias-hj4du]

Great shout Rob, we all need to do this. It’s hard letting some of the older ones go that are a bit further afield though. Kind of feel I’m keeping them to look after them.

[@maxwellsgrasscuttingservices]

It is a challenge. All the best and good luck with your business.

[@chilliking123]

A proper vid on how to get a nice clean edge on a lan would be good!

[@maxwellsgrasscuttingservices]

Thanks for that.

[@simonsunderland1114]

love the videos as a fellow gardener in Eastbourne east sussex

[@maxwellsgrasscuttingservices]

Thanks Simon. All the best to you and good luck with your business.👍🏻

[@nataliesblooms]

I had a customer who kept saying she only paid £6 to have her lawn done with her last gardener so when I upped my prices she has stopped using me. She wanted to pay the price of half hour and I have a minimum charge of an hour because it's not worth my while otherwise. The same day she dropped me I had a new client booked in for 2 hours. There's always better out there.

[@maxwellsgrasscuttingservices]

Good for you. Charge what you want to earn not what you think people will pay. All the best and good luck with your business.

[@tinanicholls5988]

Thanks Natalie's blooms this has helped me out a lot as a female gardener just starting out. Thank you Rob maxwells grass cutting service

[@nataliesblooms]

That's great Tina, I hope it goes well. I find being female is a great selling point.

[@tinanicholls5988]

@@nataliesblooms thank you hun I'm getting rip because I'm hour rate so thinking of going per job now let's see what happens

[@MICHAEL-wg2lh]

£6 is she Living in the 90's lol

[@mcpheesgardeningservices]

Firstly Rob thank you for your mention appreciate that . I wish when i started back in the day there were u tube channels because I would have implemented your system from day one . I am always saying if I knew what I know now how good would that have been . You have provided excellent advice and you listened and is a credit to you , something new starters should consider. Yeah the perfect round i’ve been chasing that for 35 years and I guess that is the one thing that motivates me . Sometimes I nearly get there but they either sell up , ride on ahead or retire . I find good customers like the lady you have just quoted consider the cost the lowest priority, it’s the reliability the professional approach and giving a superior service . Great Video Rob and congratulations to you for unlocking some parts of key to success.

[@maxwellsgrasscuttingservices]

Thank you Geoff for your kind words and the wisdom that’s been passed on via your videos. I hope more subscribers come your way. Take care and I look forward to seeing more content from you. How about a day in the life of Geoff McPhee. 👍🏻

[@mcpheesgardeningservices]

@@maxwellsgrasscuttingservices thanks Rob sounds good 👍

[@davidprice6994]

At least your honest Rob and love your videos

[@maxwellsgrasscuttingservices]

Thanks David. It’s the only way. All the best.

[@marklawrence2592]

cant put a price on quality rob the green gold growing like mad so deffo keep mowing

[@maxwellsgrasscuttingservices]

Me and you both. All the best.

[@Mr_Bassman]

Well done Rob. Business is like a garden, it’s never finished. You’re a very amicable guy. Your videos are a pleasure to watch 👊😊

[@mcpheesgardeningservices]

Never a truer word , well said 👍

[@maxwellsgrasscuttingservices]

Thanks Geoff.

[@maxwellsgrasscuttingservices]

Thank you for your kind words. It’s appreciated. All the best.

[@darrenmartin4014]

I'm a Window Cleaner of 31 years and like to work exactly like this, but it did take many years to realise you have to have the "churn" of customers to develop your round into a good one and price to many customers is secondary and quality and professionalism is first. Best wishes.

[@maxwellsgrasscuttingservices]

Thanks Darren. All the best.👍🏻

[@Bacrenfencing]

Good video Rob. You also tend to find that when you have charged a good rate, you enjoy doing the work all the more and are more likely to give it 110%. If you get paid what you feel you are worth, you feel appreciated which is sometimes worth more than the money. There is nothing worse than being on a job that you have under priced and to top it all off, there is no appreciation for the service that you provide. You are doing the right thing, there are loads of great customers out there, it's just finding the buggers 😂

[@maxwellsgrasscuttingservices]

Great comment, thank you. All the best.

[@robertmcewan9358]

Another good honest video rob. I know what you mean when you said some gardens were too rough. I seem to get alot of them. Neglected too long, sorted out and neglected again. I find there are few people happy to spend the money for quality value for money service and more prefer less frequent cuts to save money i guess. Few appreciate the effort involved in the rough gardens. Take care mate and keep up the good content.

[@maxwellsgrasscuttingservices]

Thanks Robert. It’s seems quite a simple process, you and I both know it’s not. All the best.

[@Incognitus106]

Well I just made my 1st big mistake, cut an hedge back and mowed the front lawn for a customer I've been to twice and she's Been fine up until now. I quoted £15 per hour and gave her a 2 hour block, finished 20 mins before the 2 hours were up and she went onto paying me by the minutes. Time to quote per job I think. Glad your doing well mate and great advice.

[@maxwellsgrasscuttingservices]

We all learn from our mistakes. Minimum charge for a lawn is £25. Minimum charge for a small hedge which needs a light trim is £50. Thanks for watching and your comment, all the best.

[@Incognitus106]

@@maxwellsgrasscuttingservices thank you so much for this advice your a star pal. 3rd job in today I'm absolutely filthy lol

[@kanhdahar2]

do grass one week and hedges borders another week?

[@martinsuter772]

Hi Rob I started last year selling myself cheap just to get work and doing some crap jobs and now I started to say no more work like you. But today like you just taken one new job on and priced a bit higher and got it lovely job ALL THANKS TO YOU great advice. Now got to work hard this month to get rid of a crap job Your great Rob keep your you tube going please so I know what to do next Martin

[@maxwellsgrasscuttingservices]

Thank you for your kind words Martin. Good luck with your business. Let me know how you get on.👍🏻

[@KennethTaylor900]

Well done Rob!!! 👍👍👍

[@maxwellsgrasscuttingservices]

Thanks Ken, all the best.

[@jonnyrocket3659]

never turn away work.. take on staff, and educate them to do the same quality job that you do.. when you are in demand, that's how to grow the business

[@maxwellsgrasscuttingservices]

Wise words, thank you .

[@Jacks_Place]

As a self employed electrician I say it's the customers who show they respect, appreciate you and often don't mind paying a bit more to have YOU. They make self employment really worthwhile. I reciprocate, if they need me for something I'll move the heavens for them.

[@maxwellsgrasscuttingservices]

Great to hear Matt, thanks for watching and your comment.

[@michaelgough4489]

Hi Rob great video. You are right to pick the best customers that suit you and appreciate your work ,reliability etc. Apart from getting paid more you will also receive greater job satifaction. 😊👍

[@maxwellsgrasscuttingservices]

Thanks for watching and your comment Michael. All the best.

[@ajshearinggardenservices]

Hi Rob we have gone from 4 years ago approx. 60 customers per fortnight to 7 for the last 2 years and better income. we now have 3 customer of which are high profile customers who are so nice can’t say who. we spend the whole day or two at some per week and work a 3 day week then a 4 day week fitting in one off’s when we fill fit enough for the little extra. the income is out there, we also charge by the hour and won’t do it another way. all the best Adrian

[@maxwellsgrasscuttingservices]

Pleased your doing well Adrian. All the best.

[@ipodgooroo]

I've only just started, but I'm full up with half day/full day customers (I live in an area with lots of very large gardens) So these tips are going to be very useful for me going forward!

[@maxwellsgrasscuttingservices]

Thanks for watching and your comment George. Good luck with your business and let me know how you get on.👍🏻

[@davidmiller6504]

Another excellent presentation Rob. It sounds counter intuitive to charge a fixed fee but it works. Pays the bills and drives away those clients who just want a cheap job. If I decide to return to self employed gardening I am definitely nicking your ideas! Good to see your business thriving, may your success continue.

[@maxwellsgrasscuttingservices]

Thanks for watching and your comment David. Your welcome to everything. All the best.

[@pablo9364]

If the customer is not appreciative as we think they should be then they go down the bottom of the list . Great idea . Now how to get rid of them without getting a poor on line feedback?? Large Price increase could do it. Good talk. I don’t want those awkward non appreciative customers as there are too many good ones to be had

[@maxwellsgrasscuttingservices]

Your so right Pablo, if the customer doesn’t appreciate you, they are out the door. All the best.

[@FireFlySamson]

Well Said....couldn't have put it better. I find gardening is such a personal thing and you build up relationships quickly and dropping people feels like your letting people down personally but like you said....its a business not a charity

[@maxwellsgrasscuttingservices]

Thanks for watching and your comment Sam. All the best.

[@si7379]

Spot on Rob, makes great sense what your doing and something I’ve been doing fine tuning for about two years. Avoid hourly rates, set price per visit👌🏼

[@maxwellsgrasscuttingservices]

Your right. Thanks for watching and your comment.

[@garysmith5966]

Thanks for sharing Rob. You have to run the business to suit yourself. I’m in my second season and I’m already thinking on the same lines as yourself.

[@maxwellsgrasscuttingservices]

Good for you Gary , all the best.

[@keithsmileysharp5293]

Thanks Rob, great video and advice to take on board, as you know I've only been going a few months and near fully booked. Yes I do the running about to different areas, I'm going to take on board what you said and get more work and better work close to home. Maybe put my prices up next year as I'm new to it at the moment. Thanks again mate. Keith. Smiley Gardens

[@maxwellsgrasscuttingservices]

Thanks Keith. Good luck with your business.

[@PhillWyattProjects]

I'm not a gardener but I am self employed. Like your videos. Very relatable 👍🏻

[@maxwellsgrasscuttingservices]

Thanks Phill , appreciate your comment. Good luck with your business.

[@trevorjarvis3021]

Wise words indeed Rob. Wise words.

[@maxwellsgrasscuttingservices]

Thanks Trevor. All the best to you .

[@dalydetailz2120]

Hi Rob. I'm sure you've heard the saying 'don't be a busy fool', but when you're a one man band, its easy to fall in to the trap, especially when you're looking for work. I know that having an almost military mindset to work is good from a discipline prospective, but maybe not so good when building a business. I don't know, what do you think ? Anyways, I'm loving your videos. Cheers Rob

[@maxwellsgrasscuttingservices]

I agree Kev, having a military mindset can sometimes be a hinderance. There is a need for flexibility and sometimes I worry about not getting to job because of weather etc. I have learnt that these things happen and people need to understand. If they don’t well, they get replaced. As long as you communicate and try your best I think people on the whole , understand. I was far to ridged with the amount of cuts per year, I have learnt that its weather permitting and a need for flexibility. In short, we keep learning and moving forward. All the best.

[@dalydetailz2120]

@@maxwellsgrasscuttingservices no one gets anywhere by standing still mate. A lesson I have had to learn, the hard way. All the best.

[@christastic100]

Great vlog. Some customers think they are doing you a massive favour. They forgot it’s a mutual agreement that benefits both parties fairly. You often find these types work for an employee ,know their rights and imagine that there employee could not do without them. They know their employer couldn’t negotiate their wage down each year with the threat of getting a cheaper person to fill their roll or bully them verbally because they know the law prevents this. When those same people expect you to be cheaper and talk down your business , then we should be glad we don’t employ them and let them go .

[@maxwellsgrasscuttingservices]

Wise words, I only try and work for nice people. All the best.

[@brianconnor1810]

Spot on with that advice, never be closed off to any opportunities that might arise.

[@maxwellsgrasscuttingservices]

Thanks Brian. Your right.👍🏻

[@melike1984]

Work to a high quality and charge the right price for this service, avoid rushing to the lowest price because it attracts the wrong mentality. Keep growing keep mowing.

[@maxwellsgrasscuttingservices]

Thanks for watching and your comment. All the best.

[@spciyturtles]

McPhee's Gardening Services brought me to your channel you both have great vids keep it up

[@maxwellsgrasscuttingservices]

Thanks Dave, good to have you onboard. All the best.

[@xfx09]

Good tube Rob, you’re spot on, it sometimes takes us awhile to get there, but as long as you do you’ll be happy and with the type of customers you want. It’s taken me years, looks you’ll get there quicker than I did. If go and look at a job and I don’t think it’s a benefit to my business, in terms of job satisfaction and at a profitable rate, I won’t taken it on. I have a street In Southend on Sea, which started with one customer, I now do 20 of them, I don’t even have to move the van. Good luck Michael The Really Useful Gardening Company (Based in Essex)

[@maxwellsgrasscuttingservices]

Thanks Michael, sounds like you have a great business. We can all learn from your strategy. All the best. 👍🏻

[@xfx09]

Cheers Rob......just remember it’s YOUR business and you have to do what’s best for that and you’re family. All the very best Michael The Really Useful Gardening Company (Based in Essex)

[@tinanicholls5988]

I'm a new female gardener and finding it hard to get customers at the moment. Can I ask you all do you charge per hour rate or by different jobs any advice would be great thank you Tina Primrose Garden Service cornwall

[@maxwellsgrasscuttingservices]

An hourly rate doesn’t work. Price per job. Get your marketing right. Watch the below couple of videos, I hope they help. kzbin.info/www/bejne/fnrXhomspMeYjLc kzbin.info/www/bejne/fanag6CoabagqMk Good luck with your business and let me know how you get on.

[@tinanicholls5988]

@@maxwellsgrasscuttingservices thank you for the information. will change from hourly to price per job

[@globalobserver8934]

Rob, your videos will help people and you will never stop learning or improving. I wish I was focussed more on working smarter instead of harder years ago, but sometimes it hard to say no thanks, when you know its the smart way to work. Nice to listen to a video where I know exactly what your talking about and why or what it all means. cheers.

[@maxwellsgrasscuttingservices]

Thanks for watching and your comment.👍🏻

[@scooper6257]

Food for thought. It’s helped me. Have a good season

[@maxwellsgrasscuttingservices]

You too mate. All the best.

[@joshuabush2569]

Fantastic video, new subscriber here! Been gardening for roughly 13 years and self employed for 7. I've had some really long term customers, you definitely just get used to habit even if they're not serving you as they once did. I currently do hourly rate for the majority of my work and quotes for the one offs I get but I think I may have to reconsider...

[@maxwellsgrasscuttingservices]

Thanks for watching and your comment . Good luck with your business.👍🏻

[@adamstockton67]

Well done Rob. I agree good service counts for a lot. Your obviously doing something right.

[@maxwellsgrasscuttingservices]

Thanks Adam. I try my best.

[@leesgardeningservices4316]

Hi Rob very good advice as a Gardener we have to do this all the time it's not being ruthless it's good business sense.. Well done pal sound advice from Geoff

[@maxwellsgrasscuttingservices]

Thanks Lee, your soo right we are a business. All the best. 👍🏻

[@Bradzlfc89]

Quality video mate, probably the best you've done, your doing exactly what I've started to do this year, keep quoting jobs, take easier ones and charge them more, my wife goes mad at me taking on more Gardens when I'm packed, tried to explain but get nowhere, got her to watch this and she understands now haha cheers mate, all the best

[@maxwellsgrasscuttingservices]

Thanks Dean, appreciate your comment. All the best and good luck with your business.

[@edwardmcknight9113]

Love all videos rob keep them coming 😊

[@maxwellsgrasscuttingservices]

Thanks Edward , all the best.

[@jameswyeth8223]

Hi Rob, I nearly turned down 3 fortnightly jobs two weeks ago because i'm at about 95% full, but i had a look and all three were small nice neat lawns about a mile away ! 👍 Phew someone else might have got those ! 😄.

[@maxwellsgrasscuttingservices]

Just how I like them. All the best and good luck with your business.

[@markb1487]

Rob....I had at one point over 300 customers....I dwindled that down to 100. Out of those 100,25 of them are ALL year round...Week in week out... Absolutely weed out the ""not so good customer """ and keep the best.... Fantastic video. 💯👍💯

[@maxwellsgrasscuttingservices]

Thanks Mark, appreciate your comment. Good luck for the season. All the best.

[@danthelawnguy]

Hi Rob, Dan here. Thank you for this. A really good honest video. It's going into my arsenal for when I make a start with my business. Might have missed the boat this year but am still wanting to do this. Inspirational as ever. Cheers 👍🏻

[@maxwellsgrasscuttingservices]

Thanks Daniel. Really pleased to hear that you found in beneficial. All the best.

[@tinanicholls5988]

Hi Dan it's never to late to start your business just go for it and get things in place ready for the new season

[@sarahstewart6852]

I'm starting my first job today .General weed and tidy up of beds .I literally put a post on fb yesterday. Got so many calls .I took robs advice and asked for pictures. I basically said I'm studying horticulture (which I start in September)and am looking for clients to build up my portfolio. I offered a one season only discounted price. I know I'll be to cheap .but its a hobbie with making money this season. Wish me luck .and go for it .I've turned down 3 !!to big or to complex atm.

[@maxwellsgrasscuttingservices]

Great news , good luck Sarah. Don’t be too cheap. Enjoy every second.👍🏻

[@bareallotment7391]

good video ive got 1 day a fortnight thats perfect 10 jobs same street 6 hours . i want all days like that , i dont travel over 3 miles now to a job , i am aiming to take all work in my area

[@maxwellsgrasscuttingservices]

Me and you both. All the best.

[@francieduffyful]

Well done sir I started doing this at the start of this season less work more money

[@maxwellsgrasscuttingservices]

Good for you Frank , all the best.

[@algardner2391]

Quality video and super wise assessment on always marketing. I guess turning down a client whilst not what everyone works can also be perceived as being in demand and that's a perceived measure of quality as well. :)

[@maxwellsgrasscuttingservices]

Thank you. Appreciate your comment.

[@Jordan.E]

Brilliant advice Rob, this is something I need to start doing as I've noticed lately alot of my time is spent travelling to and from jobs!

[@maxwellsgrasscuttingservices]

Your right Jordan, I travel too much. Trying to rain things in a bit. All the best. Good luck.

[@tonycritcher3419]

If Santa put magnetics on his sleigh, he might get more than one night's work a year! Or perhaps he's too 'deer'!

[@maxwellsgrasscuttingservices]

You should be on the tele. All the best.

[@tonycritcher3419]

@@maxwellsgrasscuttingservices tee hee, my size and flat screen don't mix! Have a great weekend, it's almost here!

[@valellett4221]

Hi Rob, really enjoy your videos. I have a postage stamp for a garden but could you advise what small mower I could buy? I have an electric Black & Decker at the moment but it does not give a close enough cut. Cheers.

[@maxwellsgrasscuttingservices]

Rotary mowers don’t cut as short as the cylinder mowers. Go to your local dealer and put your hands on different types. Good luck and thanks for watching.

[@Jake-sf3bj]

Totally agree with you mate, do what's best for you and your business, good luck 👍

[@maxwellsgrasscuttingservices]

Thanks Jake , all the best.

[@tomreviews9668]

It's a moving conveyor belt- take on the newer/better ones at front end, and the dross fall off the back end.

[@maxwellsgrasscuttingservices]

Your so right Tom. All the best.

[@LongJonSilver]

Solid point about our own welfare. Great work Rob!

[@LongJonSilver]

As a growing business I love the surprise of having your largest ever quote confirmed. Quoted a £3k planting job and to my surprise they said yes. Fell off my seat... Then the pressure of delivering on the quote sinks in 😅

[@LongJonSilver]

Absolutely agree that the cheapest isn't everyone's priority. I operate in an area with a lot of cheap gardeners. I realised early on that they aren't my competitors. I market my offering deliberately different.

[@maxwellsgrasscuttingservices]

Great comments , thanks Jon. All the best. Good luck for the season.

[@bobbelsekwol]

my customers are all nice people. but sometimes , not to me. i go on a three strikes and your out. same as non payers or very late payers. ive got enough stress and worries running a small gardening business without idiots. the more you deal with the general public the more you can judge and deal with them. it sounds like i hate people . 99% of people are fine. its that 1% that wants you to pack it all and work for someone else. guess ive had a bad day!!!!!! great vids rob. love the mix of work, reviews and life as a gardener.

[@maxwellsgrasscuttingservices]

Thank you for your kind words. All the best.

[@thej0f]

thats great advice! thanks for that

[@maxwellsgrasscuttingservices]

Thanks for watching and your comment. All the best.

[@jackrbaugh5813]

hi Maxwell! I wonder if you could doscuss something for me in one of your videos or write me a comment on here, how do you go about catching up when youre rained off for multiple days in a row? i dont know whether to cancel until the next visit and risk people being upset or to just keep playing catch up (I keep a day for rain but its rained through that too) thanks, Jack

[@maxwellsgrasscuttingservices]

Leave it with me Jack . All the best.

[@davidhigginbottom3637]

Great video and your right we are not a charity

[@maxwellsgrasscuttingservices]

Thanks David . All the best.👍🏻

[@BIMMY2488]

Hi Rob , just like to first thank you for the sharing your knowledge. I've learnt a lot in half an hour already watching your channel its great 👍🏽. I also have a gardening round myself and all I want to ask you is how do you manage pricing for shrub pruning etc . Would you class this as additional work if you already maintain lawns and do a separate quote for pruning. ? Keep up the good work 👏

[@maxwellsgrasscuttingservices]

Thanks for watching and your comment Sean. I price for a lawn cut only. Then a price for garden maintenance which includes shrub work. Up to a certain height. For example, a 50 minute lawn would be £30, approximately 40 of maintenance is £20. That would be £50 per visit , approximately 16 fortnightly visits per year , maybe more weather permitting. It’s not a timed visit , some are longer than others. Every visit you keep plugging away. I hope that helps.

[@waynehammerton5698]

Do things your way Rob

[@maxwellsgrasscuttingservices]

Cheers Wayne. Your so right mate. All the best.

[@waynehammerton5698]

Absolutely no problem whatsoever Rob

[@jasonbarnes3243]

Love to do what you do mate just sracy to do it just in cast don't work out keep up the good work mate

[@maxwellsgrasscuttingservices]

Thanks Jason. Appreciate your comment. All the best.

[@xfx09]

Jason, you can do it, as long as you have good work ethic and do the very best you can, you will be fine Michael The Really Useful Gardening Company (Based in Essex)

[@stuarttingey8336]

Spot on mate👍

[@maxwellsgrasscuttingservices]

Thanks Stuart, all the best.

[@neilmortimer4561]

Add from the top and dissolve at the bottom Rob!

[@maxwellsgrasscuttingservices]

Great comment, thanks Neil.👍🏻

[@dicantria]

Great place to be Rob. I started last year, I started way to cheap. I did put my prices up but still feel I'm not charging enough. I'm currently overbooked, most of my work is weekly and large gardens. I've been considering dropping a few clients, the fortnightly few. However, I think I've been too keen to give discounts to the large jobs, so I'd be interested to know how you deal with the large jobs. Do you give discounts? If so, is it based on a percentage? Or do you charge a price on the big jobs as well? I offer discounts if it's weekly and 3hrs or above. I currently do 4 that are 5hrs each per week (& yes, I've been doing these based on time/hourly and not price). If you have just taken on a client this year, would you still drop them because you have taken on another job or would you keep them on till the end of the season?

[@maxwellsgrasscuttingservices]

I never give an hourly rate. It’s a price per visit, approximately £30 per hour. A three hour visit £90 , tell the customer an approximate time on site, some visits longer some shorter. Never give discount, stick to your price. I would try and see a garden out for the season, however if I have under priced it, I would message the customer and be upfront. If the customer was a pain, yes I would drop them. We are running a business not a charity. I hope that helps. Good luck.

[@Incognitus106]

Hi Rob just thought I'd ask for your advice. I've switched from charging by the hour to quote work which has been brilliant. I've lost a few customers and I've just lost another as they still go by the hour even though I told them I don't do hourly rates anymore. A customer asked me to get rid of some old gravel boards and stakes push the stones back and put in new gravel boards that I'd have to cut to the size she requires and new stakes. I charged her 20 for picking up the materials 100 for labour and she would foot the cost for the materials... Do you think I'm asking to much? As she just plain blew me out and said I'm charging way to much per hour 🙄 thanks in advance

[@maxwellsgrasscuttingservices]

I wouldn’t like to price a job without seeing it. All the best and good luck with your business.

[@Incognitus106]

@@maxwellsgrasscuttingservices fair thought I didn't think of that lol

[@davidmartin7695]

Just a bit of advice don't do quotes, give estimates and don't call yourself a jobbing gardener you'll get taken less seriously , a jobbing gardener to me is an unqualified weekend gardener Jack of all trades etc , keep up the great you tube posts

[@maxwellsgrasscuttingservices]

Thanks for your comment and the feed back.👍🏻

[@dogmangreengrass736]

Have you tried stihl duro-cut 40-4 ? Its a newish head you just put strimmer line in and not wind it round .i dint know if this fit Husqvarna strimmer ?

[@maxwellsgrasscuttingservices]

I haven’t. I find that the self feed heads aren’t always as good as it says on the tin. All the best.

[@nataliesblooms]

I'm intrigued as to what hours you do in a day? I'm limited with childcare currently so do 9.30-11.30 and 12.30-2.30. Once childcare isn't an issue I'd be interested to look at how best to work the hours

[@maxwellsgrasscuttingservices]

I start the first lawn at 9am and the last approximately 4 pm , then travel time home. However you can work around childcare, that’s the beauty of being self employed. All the best.

[@adrianohara1090]

Off subjects but can you tell me what time do you have off do you book and holidays during summer

[@maxwellsgrasscuttingservices]

I take a week off, and put fortnightly customers back one week.

[@EGCC4284]

If you’re busy, put your price up slightly. It’s a business, not a charity.

[@maxwellsgrasscuttingservices]

I agree with you Robert, thanks for watching and your comment.

[@Grahams-Grass]

🍺

[@funkyduckproductions.8844]

Remember my mantra. You never lose customers. You just replace them with better ones. We run our businesses very differently. With different goals and ambitions. But that's okay. Personally. I have a set amount I earn every day. Sometimes I'll go over that by 20 - 40 quid. But that's it. I'm off home then to enjoy my day. I have a customer whos in his final throws of life. I don't charge him. And on one estate where I have 50 customers. Each time I'm around one of those customers gets 50% off there bill. Just as a thank you. I better shut up now before I give you a heart attack!!

[@maxwellsgrasscuttingservices]

We are all different, that’s what makes the world so interesting. All the best.👍🏻

[@Jack-tj9hq]

Agree with everything you say mate. I’d be a bit worried/paranoid with letting a customer go that they will not be so understanding and would put bad reviews all over the internet etc.

[@maxwellsgrasscuttingservices]

If that happens, sod them. We run our businesses not customers. If you want rid of a customer just do it and move on.

[@garethcumming667]

My philosophy to a T.

[@maxwellsgrasscuttingservices]

Thanks for watching and your comment.

[@THEGOAT1945]

How do I price Gardens I thought about £20 per garden that's back and front but I don't know if that's too high or too low

[@maxwellsgrasscuttingservices]

I start at £25. For 45 minutes work. £30 for an hour and so on. Don’t give an hourly rate, work out how long it will take and give them a price for the job that wants doing. I hope that helps.

[@THEGOAT1945]

@@maxwellsgrasscuttingservices so had £5 for every 15 mins ??

[@maxwellsgrasscuttingservices]

That’s one way of doing it yes. I don’t want to sound like a smart Alec because I am not. Still learning. After time you will look at a lawn and know whether it’s a £25, £30 or £35 etc. I hope that helps. 👍🏻

[@THEGOAT1945]

@@maxwellsgrasscuttingservices okay thank you

[@ched999uk]

While your wheels are turning you're not earning!!! Now you are full it's time to refine your round and price new work higher. 3 Strikes and a customers is out! It's all about money in your pocket and not running round like a headless chicken.

[@maxwellsgrasscuttingservices]

Your so right. All the best.

[@marklawrence2592]

work smarter not harder every time m8

[@maxwellsgrasscuttingservices]

Thanks Nark, all the best.

[@Ben-fk9ey]

If you're not losing a few customers because of your price you ain't charging enough.

[@maxwellsgrasscuttingservices]

Sound advice Ben. Thank you .👍🏻