How Tipping Culture Took Over the U.S. | WSJ

[@HealthElites]

Tipping is considered an insult in some Asian countries especially Japan. It is considered pity or disrespect that the food you paid for was not enough, you are sort of treating their work more like street performance instead of the dignified and skilled work they know it is.

[@bugsygoo]

I've been reverse tipped by taxi drivers in Japan. They didn't think their service was good enough so they refunded part of the fare.

[@HealthElites]

@@bugsygoo exactly 💯😂. That's not exactly a tip though, just a refund.

[@billyfink1234]

Its not too hard to figure out that the difference is a percentage service charge is added in already as part of the initial price of things becuase making it cheaper and asking you to decide how much to leave doesnt work in japan.

[@8088I]

Essentially, the "Tipping Culture" is a recognition that Employees are getting screwed - in America!!

[@mikea5745]

Having lived in Japan, you are incorrect. Generally no server in Japan would consider it an insult. They are all aware tipping is a thing in American, and other Western, cultures. They fully understand it's just a cultural difference, and would not take it as an insult

[@DarioTaix]

I grew up in Europe. There they only expect tips for excellent service or, wait for it, if you're an American. They know perfectly well about our tipping culture. What's wrong with us Americans? I'm not the employer. Don't lay your payroll issues on me.

[@Joseph12O]

tipping in america is just nonsense I pay what you offer me, I don't care if you don't get paid enough and expect a tip, I also have a stomach to fill and bills to pay, I'm lucky to be in europe

[@factorfitness3713]

I don't have an issue with tipping culture for this reason. While I don't want the employees wages deferred to me, I also know that corps aren't going to do the right thing either. And most of the folks that have some sort of tipping mechanism are minimum or low wage workers. By all means folks, do something that will help you get by until we find a way to get you paid a living wage. Until then, I'm here for you.

[@Mr.Frunddles]

If workers don't make the minimum wage on tips their employer will pay them. so it doesn't fall on you​. Idk where this idea comes from. @@factorfitness3713

[@bl5608]

I do and will continue to tip 10% at restaurants. However, I don't agree with tipping. It doesn't make sense that restaurants making millions can't pay employees a decent wage. I can understand tipping small local restaurants, but tipping should be like a bonus.

[@robbieburns3564]

The sad thing about much of these replies are villianizing the workers. It's not the workers, it's the employers who (a) decide not to pay their workers and expect you to, and (b) actually take these debit tips for themselves. I do tip on good sit down experiences, but never ever tip on a debit walk-in service. Get bent, a-hole employers. Pay your people properly.

[@fatted3004]

Tipping is an outdated business model. Workers should not be held hostage by the whims of each individual customer’s generosity. Pay the employees a adequate wage and raise the prices accordingly to ensure profitability.

[@user-f5xt2op9t]

blame the American Restaurant Association for lobbying to keep the status quo.

[@jamesm568]

Tipping is not a business model as it's an outdated tradition.

[@bkit5]

Tipping is robbery. It’s the owner’s responsibility to pay his staff not the customer. 20% on every sale GTOH

[@benjamindover4337]

Got my hair cut; The payment screen had a series of tipping options. The lowest was 20%. But 20% is already higher than the 15% which is normal for tipping. I don't use their services anymore.

[@user-pe3tt7iu7g]

Also, pre-tax tip (total) vs. taxed tip (subtotal) can be a big difference.

[@ragginn85]

I didn’t know Americans tip after a haircut. What’s the original price for then? Sitting in a chair? If the service is all you’re buying then why are you paying for that twice?

[@benjamindover4337]

@@ragginn85 you tip for quality of service. You pay the business the set fee and the business pays the employee the same if they give good haircuts or bad ones. So you pay them a little extra to encourage them personally to do a good job.

[@ragginn85]

⁠@@benjamindover4337 No disrespect but that’s crazy. In my line of thought following this logic the prices they give are for bad haircuts.

[@benjamindover4337]

@@ragginn85 Bad haircut, basic haircut, call it what you will. Bottom line is if you pay someone extra, they do an extra good job. For me, I feel like any job where someone has to touch your body should be tipped. Sometimes I'll go a long time between haircuts, and I'll tip them more because I know it was more work. But for like deliveries or checkout clerks or anything else, I don't tip. I do tip in restaurants, although I think it is wrong.

[@realityos]

An employer who lets employees depend on tips is not a good one.

[@ryderwashington4199]

True, and I don't understand why we allow that. There are now options where restaurants can choose between having a tip minimum wage and a tipless minimum wage. Usually they choose the latter. And why tip the waiter/waitress... how much of the tips to waiter/waitresses go to cooks? They're the ones who need to be tipped more than anything. But IMO, remove tips, have a tipless minimum wage and if people want to tip, they can and it should be divided evenly amongst everyone (including the restaurant owners).

[@user-pe3tt7iu7g]

I once got charged "4% Los Angeles Health Tax" on top of my bill (with 18% tip) at a fancier restaurant to help pay for the staff's health insurance. I told the waitress to take it off. I was not ashamed as I felt blindsided. Even for things like Valet where I use cash to tip, I find they already put a tip on my bill later on, so I essentially do it twice.

[@jeff346]

I agree , but me and all other co workers are replaceable if we don’t like it and don’t go to work 😢

[@blue_minnow]

This is where governments needs to step in and stop these psychological tricks like "price partitioning" on the consumers.

[@user-f5xt2op9t]

Biden is! He is tackling Junk Fees and it is a start. The American Restaurant Associations are the *ssholes who lobby this on Washington and keep tipping culture alive.

[@jeevacation]

No they dont, just dont pay it and stop crying about it.

[@user-f5xt2op9t]

lol salty@@jeevacation

[@bobprice9541]

Agree, Price partitioning is deceptive and should be illegal.

[@mrparkerdan]

I stopped dining out, and now only get takeout … with NO tipping!

[@claudeyaz]

I would have pity if you get Uber Eats or anything like that, those guys don't even have the legal protection that waitresses do to guarantee wage

[@MB-we4dx]

@@claudeyazpeople are greedy. There was a time when Uber drivers made a lot of money but now they don’t because there are too many of them. People should stop being greedy. Even waitresses who are paid a living wage don’t want to get rid of the tipping culture because it makes them more money than what they can make in another job.

[@MaiNguyen-ow7tt]

@@claudeyazshouldn’t we hold Uber Eats or our representatives who suppose to vote for bills and laws that protect their workers and constituents accountable in this case? Instead of laying the burden on other ordinary citizens?

[@jonavuka]

@@claudeyaz takeout... as in they pick it up at the spot

[@jjmcwill1881]

Even they want tips

[@BreadBox42]

I do not want to tip someone to literally hand me a premade food item out of a case or an already manufactured good.

[@GINGI9519]

When the server just STARES at you when the screen asks for tips has got to go 😤

[@MoMotivation0304]

😂 facts. So uncomfortable

[@samfisher2306]

Yes. I've been noticing that. It makes me want to select "no tip".

[@bestgamting]

@@samfisher2306haha good

[@phototristan]

Just say no. Only tip when dining in a restaurant. Period.

[@user-f5xt2op9t]

But that's the biggest problem! the American Restaurant Associations spends MILLIONS a year lobbying to keep this going

[@donttalkcrap]

And only in the US

[@yeonlee5]

there was a restaurant where I went to where they had the tip automatically calculated as 20% on the bill (it wasn't an option, you had to pay for food + tip then tax). And then on top of that, they had a section asking how much you'd like to tip (additional tip). Honestly, tipping is important for the restaurant employees is important because many do need it since the wages doesn't cover. However, restaurants like the one I recently went to are starting to use this tipping culture to their advantage, which is one of the reasons why many people are starting to view it negatively.

[@vsucountryboy]

US law mandates the employer covers the difference if tips don't add up to minimum wage.

[@NAFOSergee]

The 20% I’m almost 100% sure was the service charge which u can refrain from paying by speaking to a manager.

[@Nayson]

"Honestly, tipping is important for the restaurant employees is important because many do need it since the wages doesn't cover." That sounds like a problem for the restaurants, not their customers.

[@8088I]

Essentially, the "Tipping Culture" is a recognition that Employees are getting screwed - in America!!

[@donttalkcrap]

Tipping is only important in the only country that does not value its people.

[@noelh9842]

America needs an all-inclusive legal clause. Where it is required by law to have the most visible price be the final price of a product or service. Inclusive of all fees and relevant taxes. That would solve some problems because what it sounds like is that price partitioning is the issue. That just what I think.

[@danielp415]

Biden's been working on that, suprisingly "junk fee act" i believe

[@larsporsena9529]

Absolutely.

[@phillipcastella4233]

@@larsporsena9529 is there a reason why this couldn't be done now? or is do you think it needs to be a law to get companies to do it.

[@larsporsena9529]

@@phillipcastella4233 too much economic incentive to not do it from companies and not enough political will from consumers.

[@EvolvedBonobo]

Works great in Australia retail settings. Price you see is what you pay, inclusive of all taxes and fees! Although, most places now tack on a 1.5% surcharge if you pay by card.

[@alyssapowell1799]

I stopped at Baskin Robbins last week for an ice cream cone and I was given the tip screen with the option of tipping from 20% to 35%. I declined. The woman at the counter rolled her eyes and said how rude I was. Won't be going back to Baskin Robbins again. They pay their workers at least minimum wage. It was a single ice cream cone scope. I worked there in high school where getting a quarter in the tip jar was a success. I'm not giving them $2 extra for an ice cream cone.

[@glidkomer]

😁 darn right

[@ConnorGriffinMusic]

Depending on when you were in high school, that $0.25 might be equivalent to $2 now with inflation.

[@SFelectrolysis]

Just leave a Couple quarters for inflation tip then😆

[@MoMotivation0304]

I would have have told her to tell your employer to pay you correctly!

[@TomikaKelly]

Your first mistake was going to Baskin Robbins and not Cold stone.

[@marcusmoonstein242]

I found myself avoiding businesses that expect me to tip staff. It's saved me a lot of money because I eat more home-cooked meals and cut my own hair.

[@takatamiyagawa5688]

I see this as the only workable strategy for ordinary people to denormalize tipping, and yet I have no reason to believe enough Americans will do it to actually change the culture.

[@Ella-g2m]

I have saved thousands of dollars cutting my own hair. Hair salons should go under. And the staff are such snobs!

[@d4nt3_023]

I’m annoyed but if it’s not a traditional sit-down restaurant, just don’t tip. It’s that simple.

[@toonnaobi-okoye2949]

Why should you tip at a traditional sit-down restaurant?

[@timriehl1500]

I agree. At a sit down restaurant, the wait staff depends on tips and brings out the food; keeps an eye on tables; solves problems with the meal and usually also bus the table. I also tip at my hair salon and the spa. Sometimes I will tip delivery people if they have to lug a large piece of furniture up two flights of stairs to my condo. I won't tip at Starbucks or drive throughs or just to pick up a food order. And I don't agree with the person interviewed for this video--I think so many consumers are disgusted that business owners will eventually cave and start paying employees a living wage. Might not happen immediately, but I see it coming, especially if people start sending emails to businesses, letting them know they will lose business over out of control tipping.

[@takatamiyagawa5688]

@@timriehl1500 But will they gain any business from not expecting tips?

[@timriehl1500]

@@takatamiyagawa5688 why would a restaurant lose business by a no tip policy?

[@takatamiyagawa5688]

@@timriehl1500 Sticker shock - when customers perceive the restaurant to be more expensive when the tip has simply been included in the menu prices. Also, with tipping, higher tippers can possibly subsidize lower tippers. With no tipping, the restaurant can't take in more money from generous tippers, and can't really serve lower tippers unless they just pay the higher menu price. The sad reality is that any business that does not accept tips while its rivals do, is probably at a disadvantage. The Americans that are so incensed at tipping probably avoid restaurants already, and the industry survives without them. If you don't like tipping, logically, you would support restaurants that dare to not expect them, but such restaurants might be quite rare.

[@ankurbanerjee6968]

Just to make sure this tipping thing only exists in the US, other countries have better measures to tackle this

[@Drzzlt]

apparently prof mike hasnt broaden his research beyond his backyard and doesnt see any future without tipping. its just impossible to think of one for him. maybe he isnt so smart after all

[@kevinjenner9502]

The consumer is god in Japan. God does not tip.

[@jefri4176]

Thank God it's only in USA. Obviously that professor didn't do enough research in many countries.

[@fatted3004]

@@Drzzlt Tipping is an outdated business model. Workers should not be held hostage by the whims of each individual customer’s generosity. Pay the employees a adequate wage and raise the prices accordingly to ensure profitability.

[@user-f5xt2op9t]

American Restaurant Associations spends Millions each year to make sure that their workers do not get paid a living wage. THAT is the real reason.

[@rrcmjp22]

I just stopped tipping everywhere. It was uncomfortable at first, but now it’s just empowering. You have to just stop doing it.

[@rj-jl5nv]

You mean even at sit-down restaurants?

[@mikrophonebeatLah]

​@@rj-jl5nvwho cares. No tips. Get a real job if they are so entitled. I am there to eat food, and not pay for charity.

[@swinebrew811]

As a Chinese I just cannot understand American tipping culture. I wasn't getting any "service" at all other than getting my food on my table. Why should I tip for that but not for the chief who cooks my meals? And the service is oftentimes just average so there is no reason for any "reward". I bet you can easily get better service in Korea or Japan without paying any tips. If the restaurants aren't paying their staff enough then make them do so. Why is there a minimun wage standard if it is always not enough for people to sustain oneself with that?

[@TheRealEdStoner]

And the sad thing is that the server usually makes a lot more than the cooks by the end of the shift.

[@MM-xc2bt]

Tipping is something I no longer do. It's time businesses pay their employees or fail.

[@TomikaKelly]

Not am issue, so long as you don't eat out.

[@hezowo6445]

And unfortunately this bad habbit spilled all over the world. In the netherlands tipping was never expected YET because companies use global POS systems there is now an automatic prompt asking for a tip. These people are paid a minimum wage of 14 EUR an hour!!!!

[@8088I]

Essentially, the "Tipping Culture" is a recognition that Employees are getting screwed - in America!!

[@javieraramirez4289]

😱 I had no idea! Is true, tipping is not expected in most of Europe as waiters are normally hired and under contract, are payed a minimum legal wage, and have things like holidays and social security charges payed. I really hope it doesn’t start becoming the norm 😤

[@miles5600]

Lol we don’t have a 14 euro minimum wage in the netherlands

[@hezowo6445]

Correction. EUR 11.51

[@billyfink1234]

The difference is people in the US want to give tips

[@dennisc6716]

There's no way only 1/3 of people are annoyed by the tip screens.

[@vladmatsnev]

But when Europeans tell Americans that this is unacceptable and that it WILL go out of control we are told "if you cant afford to tip, DoNt cOmE hErE!". Absolutely ridiculous.

[@Puretide]

What... which countries are telling you this? The ones you dream about? I've never been pressured to tip ever as someone from the UK. Only the machines tend to try to peer pressure more money.

[@vladmatsnev]

​@@Puretide have you read what you just wrote or...?

[@Puretide]

@@vladmatsnev Oh I've misunderstood you, I thought you were talking about europeans telling americans this my bad.

[@TomikaKelly]

You SHOULDN'T dine out if you can't afford to tip.

[@vladmatsnev]

@@TomikaKelly ok pushover, keep tipping!

[@rj-jl5nv]

Whether the worker isn't paid enough is NOT the customer's problem. This is how we see the thing in Europe ... and in most parts of the world. The service people should fight for their rights that WITHOUT considering that the customer should compensate for the employer's stinginess.

[@mtnman3MTA3]

I tip drivers, delivery drivers and waiters. I don’t tip for fast food or other purchases. Tipping has gotten out of hand.

[@mikea5745]

The only difference is that you grew up with tipping waiters and drivers. The young generation will consider this expansion of tipping normal. It's a ridiculous trend that needs legislation to stop it

[@SaigonBrit]

I remember just before COVID me and my wife visited the US and the service is aggressive to the point where the customer is almost an inconvenience to them. I remember as a young man in the mid 90's America was genuinely easy going and friendly and the service was very nice (I wanted to leave a tip!!). These days, even hostile, pushy wait staff seem to expect 20%+ 'right off the bat' (to use an Americanism). I have always been a decent tipper because I worked in resto's myself in high school and college so I understand but I won't reward hostile service. Even worse, if any waiter or waitress mispronounces 'parmesan' then it's an instant ZERO TIP from me- unforgivable sin.

[@khristionlouvatin6874]

Stop being cheap

[@majamaja3660]

@@khristionlouvatin6874 Pay server decent pay check, server doesn't need to depend from customer tip

[@lailoveredang]

Teachers and nurses should start asking tips too😅

[@MichaelVDovick]

Tipping is completely out of control! This is also the case where places ask you for $1 to donate towards something and you feel guilty and do it....

[@glidkomer]

The begging is never ending😩.

[@stevenknefelkamp6514]

I never let tipping effect my one feeling.

[@bambamyong]

Get rid of tipping culture!

[@Mrdresden]

"I need to pay my employees more, but I don't want to raise my prices too much.."... and the solution is to outsource that to the generosity of the customers? Only someone from the US would say something like this and make it sound like the employeer is the nice guy here, realising they need to pay more, but then not doing so at all. Its a crazy country I'd never want to live in.

[@ihmpall]

I don’t tip. I tell me server great service and write $0 while looking at him in the eye and walk away with a smile

[@drmode]

BLUF: Companies don’t want to pay higher wages, so they want you to do it through Tip.

[@user-f5xt2op9t]

YES! and the American Restaurant Associations spends MILLIONS a year lobbying to keep this going.

[@us7545]

When I first came to the US 30 years ago, I was told to tip about 10% of the bill, or leave some changes. Now, the minimum tip amount is 20%. At one of the restaruant, I was paying for take-out orders, their card transaction register did not even have an option for "no tip", but the minimum tip amount was 20%. How annoying! I do not even want to go to a restaurant anymore. It is so expensive that I have to pay for the food, but I also have to pay for taxes and tips. What makes me angry is that business owners seem to make customers to pay for their employees, instead they are paying enough wages for their employees. Once again, the rich get richer, and average middle class pays for the low wage employees and all the taxes in this country.

[@sasstewart1222]

I will typically boycott most establishments that have 'guilt tip' screens.

[@TomikaKelly]

You could always just hit "No" and keep it moving. 😊

[@mabelchui3331]

Why is it the customer's responsibility to pay for the workers' wages with tips? I do not understand the logic, "tipping is necessary because, in some states, servers do not even make minimum wage". Then wouldn't the solution to this tipping culture be to ensure everyone is paid minimum wage, hence the name of the wage. It is a business owner's responsibility to pay its workers anywhere else. Restaurants should increase their menu prices to cover that. The US is a capitalist economy. If the restaurant cannot afford to pay its workers, then it is a sign the establishment isn't doing well enough to stay in business. 20% being the minimum/standard is ridiculous. No one is entitled to a tip. A tip is earned, not given.

[@mwaisr]

I simply stopped going to restaurants because of tipping.

[@Stray396]

the main reason why tipping is a Pandora's box in this country is because even if an establishment wants get rid of tips and pay a standard wage, the staff will leave and work elsewhere because they would make more with a tipped position. this is the real problem with tipping. it's not about restaurant margins or raising prices, its because tips = higher revenue and getting rid of tipping is suicide from a business owner perspective. i hate tipping because it introduces discrimination and bias, from a service and patron standpoint. tipping wont go away and it will only get worse. the only possible way to stop it is simply to... stop tipping when you pay.

[@user-f5xt2op9t]

I think you may be buying into the propaganda. The American Restaurant Associations spends MILLIONS a year lobbying to keep this going, and restaurant owners pay to be part of it. If they put that money towards their employees, it would work out.

[@youtubeprofile2070]

As an outsider, I've avoided visiting the US because of the tipping culture. It's just too stressful and makes things cost more than they seem.

[@TheBlueCopperrrX]

Jesus lol talk about Bubble Boy .. “I almost never leave the house because people keep asking for tips, can’t handle the stress”

[@stoneruler]

Same here!

[@DI-uk9rj]

tipping is really only customary for restaurants and drivers, even if they ask retail stores don't expect a tip.

[@EVSWITHKHOA]

@@stonerulermnm

[@michael-qt3er]

@@DI-uk9rj still only american put prices on retail item without VAT, so people must calculate the VAT themselves while shopping. other country put up the final price VAT included

[@JimmyKumbaya]

Wait a minute, WSJ: on a scale of 1 to 7, the difference between a 4.55 and a 4.95 rating is NOT THAT BIG ("overwhelming," in the narrator's words), so why do you intentionally baseline the chart (3:07) at a value of 4.4? Why, to skew viewers' perceptions, of course. What a cheap, obvious trick, one that certainly diminishes the point you were trying to make.

[@mapl3mage]

another thing worth pointing out: notice how they start the video with an irate customer complaining about a 1% tip. one. percent. this is far from the norm, where many establishments assume 15% as the smallest recommended tip. now why would they do this, one has to wonder.

[@mikea5745]

Thanks for pointing that out. I missed it when I was watching, and I normally pay attention to graphs to make sure they aren't misleading. Very dishonest representation of the data by CNBC

[@MrBelmont79]

Recently I went to a local coffee shop. It took a while for them to attend me since they prioritize drive in customers. When it was my turn there was no hello, sorry for waiting, not even a smile…okay I can live with that. I have a thick skin. But what infuriates me is that they expect us to tip them. 🙄 by the way, the coffee shop is called The Coffee Bean.

[@temich1985]

These days I mostly pay cash on takeouts, and unapologetically decline tips everywhere else, unless it's my restaurant server or barber.

[@user-pe3tt7iu7g]

I'm sorry but the adding 15% cost to restaurants is not needed. In Europe, food is cheaper at chain restaurants and you don't need to tip. The businesses just want to eat more profit. Starbucks is asking for tips when they are making massive profits.

[@Drzzlt]

right? the video is based on research that doesnt make any sense

[@user-pe3tt7iu7g]

@@Drzzlt Also, from a small business POV you may argue you need lower prices to compete, but if you cannot run a business without using tips to pay your workers fairly, don't be in business.

[@SamZedder]

What part of Europe is cheaper? I was just in 3 countries (Ireland, Netherlands, Germany) and all food prices are 25 to 50% more expensive after currency conversion when compared to North America. I do find the quality generally better though.

[@mikea5745]

@@SamZedder You're not doing a good comparison if you found restaurants more expensive in Europe. A large part of the expense of restaurants in the US is the high cost of rent due to poor zoning laws. There is no way the US can compete with other countries in terms of restaurant costs when an additional 30% of the price (or more) is solely on the rent

[@claraelizabeth]

As a person who lives in a country without tipping, I don’t understand. Hidden costs are so infuriating. Why do people fall for them? In our country, hidden prices are illegal. The consumers in the US seem to love getting scammed and paying more later.

[@bluerationality]

We are at a weird stage in several places where the restaurants are paying "full wages" but servers still want 20% tips. Eff that. The transition is going to be annoying. Still worth it imo to get rid of tips

[@meehoww]

The problem is the hidden tips , like large group gets 20% tips automatically added to the bill but then they still ask for tips when your paying and when it’s all by credit card the information on what was already paid isn’t obvious.

[@TomikaKelly]

It's pretty well known that larger groups have an automatic gratuity added on. Every establishment I've ever dined at has itemized the receipt where you can clearly see the automatic gratuity added on. It's not hard to calculate the difference. I'm not sure how you're getting "tricked" by "hidden tips."

[@adaezeobilom]

​@@TomikaKellyFool😂

[@nonblocking]

As a Korean, at least it does make sense to tip AFTER everything was served, as a compliment. But tipping even before starting to cook feels like almost a bribe, hostage(?).

[@TwoNote]

Here is a better idea, pay people proper wages and stop tipping culture. To me this has gotten to ridiculous levels. The fact that tipping has nothing to do with providing great service anymore but rather a societal requirement makes no sense.

[@monetarymindset_]

Businesses can pay employees more without raising prices. Corporate greed is the problem

[@user-f5xt2op9t]

Correct. and the American Restaurant Associations spends MILLIONS a year lobbying to keep this going

[@majamaja3660]

That's solution, but they don't want that

[@sid2112]

I don't tip because society says I have to. All right, if someone deserves a tip, if they really put forth an effort, I'll give them something a little something extra. But this tipping automatically, it's for the birds. As far as I'm concerned, they're just doing their job.

[@321Doggies]

Wait staff barely get paid though. So if they're serving you, they're doing their job for almost nothing

[@sid2112]

@@321Doggies Jesus Christ, these ladies aren’t starving to death. They make minimum wage. I used to work minimum wage and when I did I wasn’t lucky enough to have a job that society deemed tip worthy. … 🎻 You know what this is? It’s the world’s smallest violin playing just for the waitresses. … So is working at McDonald’s but you don’t feel the need to tip them do you? Well why not? They’re serving you food. But no, society says don’t tip these guys over here, but tip these guys over here. That’s BS. … F all that. … I mean I’m very sorry the government taxes their tips. That’s f'ed up. That ain’t my fault. I mean it would appear that waitresses are one of the many groups the government f's in the azz on a regular basis. I mean show a piece of paper that says the government shouldn’t do that, I’ll sign it, put it to a vote, I’ll vote for it, but what I won’t do is play ball.

[@repunched106]

Okay Mr. Pink calm down and pay the lady

[@bensumw]

@@321Doggies That's their problem. Nobody is forcing them to accept the job that is so low paid that they can't afford to live on. So don't then burden the customer with this unique USA problem. Its essentially a hidden tax that the employers are getting away with by shifting the burden onto the customers.

[@HiFiInsider]

i am not tipping for to-go orders now. it’s getting too crazy.

[@theoblongbox4909]

3:56 There is the old regurgitated lie that paying employees more requires raising prices for customers. It does not. That is just the greed of the owning class talking.

[@SaigonBrit]

Modern American service culture is so so bad. Bottom of the barrel compared to countries like Japan, Thailand, France or Vietnam. What happened to America??

[@user-f5xt2op9t]

Lobbyists.

[@SanJose_Panda]

WTH! The part at 3:02 where they had voluntary tipping compared to pricing with it built in, OF COURSE they're going to say the built in is higher because it's no longer optional! I'm sorry, that was just an absolutely stupid comparison. What really annoys me about all this is how people will say "Oh you should always tip your server 20%", but when it's between states that pay that $2.13 minimum (which is ridiculous) vs states like CA where it's $15+/hr, they STILL say that you should tip 20%. Get rid of that ridiculous $2.13 allowed in states, it's absolutely barbaric and ridiculous!

[@munkeescrotum]

Tipping culture is ridiculous

[@jakerio8]

That all said, the definition of a tip remains to be an OPTION for the customer to give for SERVICE BEYOND Expectations.

[@CatWhiskering]

I don't think low-skill waitrons and gig workers realize that their massive senses of entitlement to high pay in spite of their low labor market value are driving automation in food service. The waitron who demands a 30% tip for doing the bare minimum can and already has been replaced by a robot in some places. The entitled pizza delivery driver who went viral for scoffing at a customer's 25% tip last year could be replaced by a drone. The Starbucks kiosk in Amazon Go will make you a 16 oz. mocha for $2.89, while Starbucks employees will charge you $6 for the same thing. I for one welcome our new robot/automated food service; imagine getting exactly what you ordered, promptly, with no attitude and no need for a tip.

[@boi5599]

It not that hard to say no to a tip

[@ainslie187]

I have no problem declining to tip at shops and “fast casual”restaurants, my worry is that when a tip is expected by the employees that I may get some extra bodily fluids in my food for saying “no.”

[@mikea5745]

@@ainslie187 Or with a delivery driver. Do you really want the guy who knows where you live to feel ripped off? There is always a subtle threat with tipping. If you don't tip enough, something bad might happen to you

[@ainslie187]

Not tipping a delivery driver is seriously schiesty.

[@jamiecramer5834]

SO SICK OF TIPPING! Absolutely everywhere in the US they are asking for tips. At my local coffee roasters, where they also make coffee drinks, there is a tip screen that always comes up when I buy my beans. I tip when a drink is made for me, but not just for buying beans! At my first hair stylist job, clear back in the early 80s, I worked with the owner of the salon, who never excepted tips. According to him, it was very poor taste to except tips when you own the establishment. Now people expect to get tipped just for doing their job! I hate the tip screens, they are trying to guilt you into tipping.

[@verse3000]

I don't mind tipping voluntary to a service worker directly in cash if they do a good service BUT when a business asks for a tip, THEN tipping a business or any corporation when the owner already has enough wealth then that... pisses me off.

[@damienribot1143]

Customers should receive tips, because it is thanks to them that the business runs

[@Marmar34082]

Don’t get me wrong, I tip pretty well but tipping is pretty much the reason I never eat out or drink at the bar. My bar waiters friends brag to me how much that make in a single night off tips.

[@mikea5745]

I was a cook for years, and tipping made it so servers and bartenders made almost twice what the cooks and dishwashers make. It's a terrible system

[@TJ-bu9zk]

On a bad night, at 15 years old I was making triple minimum wage as a server at an average price restaurant. I use this as a lived example of why I am against tipping culture.

[@MacSilvey]

No one tips in Australia or New Zealand and it’s working great. Have y’all considered just paying people a living wage?

[@JAYFULFILMZ]

Tipping is cool but it puts both the employees & the customers in an awkward position as the employee has to constantly depend on & expect a tip which can be embarrassing for some & the customers have to feel guilty if they barely can pay for food but just want a quick bite to eat before work but are expected to tip & if not feel guilty. I’ve even seen some people/workers say “if you can’t tip then you shouldn’t be there” etc. that’s a terrible business model! There is an 8% sales tax we all pay on every dollar we spend, a 1-3% property tax, cell phone taxes, tobacco tax, income tax of 10-37% & to top it off we have to pay 15-20% every time we go to a service based company! While at the same time these companies stocks & profits continue to rise while putting the burden of paying their workforce in the form of tips. I drive for Lyft occasionally & I never expect a tip nor do I even want my passengers to give one especially if they can’t afford it! The economics of tip culture has become so bad & predatory that I hardly go to restaurants or any service based businesses!

[@techiza6642]

Where is your tip going? hourly worker or the business owner? - this is kind of a bigger question everyone ponders when they tip. Why do they have to run such a lengthy analysis of tipping? Don't we all know it's a common sense not to tip when you are shopping online or tipping at checkout counter? If only more people make fuss about it start to ban these businesses, then it's a justice served to actual hourly workers.

[@user-f5xt2op9t]

ummmmm when you tip you are SUBSIDIZING the worker's wages, saving the business owner MASSIVE.

[@joeovip]

It is out of control!!!!!

[@Broekje]

Asking for a tip is extremely rude

[@dna9838]

One reason the USA is low on my ‘visit again’ list is the insane and exhausting tipping culture. Another is the way they make you feel like you’re a criminal until proven harmless, when arriving tired off the flight.

[@dannychen1514]

I never like tipping people in general. I never like giving people extra money for them to do their job.

[@TomikaKelly]

Nothing is wrong with that so long as you don't eat out.

[@shadow.banned]

$10 glass of beer and 20% tip? No.

[@bornikdev3573]

The person claimed to expert in tipping is asking wrong questions. Also he assumes you need to always tip same percentage and big business can't adjust there profits. Separate minimum wage for tipped worker provision should be removed. Then we can see proper picture.

[@iBJanky]

I cook all my meals at home just to avoid tipping.

[@LincolnHawk87]

I don’t tip anymore, anywhere. We’re not gonna get rid of tipping if it’s still practiced so.. I’m doing my part.

[@kevinpark86]

Small business owner here. I did an experiment where I pay good wages and price the menu accordingly. The experiment went downhill because nobody wants to pay $12 burger without tip but willing to pay $10 burger with $2 tip...plus the added benefits of getting negative reviews and customer threats ;)

[@billyfink1234]

Yeah thats why it works in the US.

[@mikea5745]

It's really a problem that can only be solved with legislation

[@takatamiyagawa5688]

Ouch. You're brave for trying to change the status quo for the better though.

[@hiei0922]

Everything but cut into the profits, right buddy boy

[@Evolutionstrigger]

Thats because of the US tipping culture. It still should be your responsibility to pay your workers a living wage. Not the customer's.

[@azngettoone]

I only tip at restaurants if i am dining in. Coffee shops, nope. I dont do it. And i sleep fine.

[@mrjamesmay3548]

I think the only business that you should tip is your waiter or Waitress. I never tip bar staff though. I live in the UK now where we don't tip but thanks to contactless card readers its becoming a problem, although staff don't expect it here yet. I usually leave a 10% tip at family run restaurants but I don't at the chain restaurants. When I visit America tipping makes me feel very uncomfortable now, especially as when I visit with English family they start ripping you off.

[@badwolf01]

In the past it was a decent system in my opinion. You could compensate your server based on their service. Sure it could be abused by cheapskates, but polls I've seen in the past indicate the generous people overly compensate for that. Unfortunately, it's been ruined first by servers collectively expecting a larger and larger percentage, and now to PoS software (and tip jars for that matter) trying to make it spread. At this point, I want it gone.

[@aleksei5172]

In the UK (at least in London) tips are usually included in the bill as a service charge - something around 12.5%

[@SPS_SM]

You should not tip at any business. The discriminatory laws of defining tipped workers should go away.

[@randomname9758]

If I'm tipping anybody it's going to be the cook in the back or actually made delicious food, not the guy who brought it over

[@darkangel13915]

I stopped tipping all in all. Except for obviously tipping my barber, server, etc.

[@davidgromer3525]

“We have met the enemy and he is us.” Pogo. I’m done with it except for sit down restaurants.

[@courtneyshannon2621]

I usually tip at least 20% in sit-down restaurants. I will tip a little for take out or places where you order at the counter and bus your own table. I get mad when those places automatically suggest 18% 20% 25% tips. Passive-agressively suggesting such a high tip for a place where you literally have to clean your own table is absurd.

[@randomname9758]

You're part of the problem when you tip at least 20%.

[@JohnVKaravitis]

In Japan, a worker would be offended if you tipped. They ALWAYS bring their "A" game to their job.

[@stevenveltrie1868]

Pre -entered tip screen. Sorry but I default to zero.

[@n8236]

Keep it simple. Tip when you are actually being “serviced.”

[@btc1668]

I don't care where the trend goes or how much they make, I just don't tip

[@Carterofmars]

Don't give it. What's the problem. Tap the NO box.

[@acarroll6842]

Just don't ever tip. No exceptions. Problem solved.

[@ihmpall]

This is the way.

[@LoveLife-oo9cz]

What I tip: Servers, delivery drivers or Sonic carhop. What I may tip: Starbucks coffee, hotel housekeepers. I used to tip hotel housekeepers $2-5, until one day I forgot to leave a few dollars and they went out of their ways to put stained towels instead. I noticed this behavior and I did not tip the rest of the trip. That housekeeper sucked. They are not even making $2/hr like servers. They make more than minimum, average rate for housekeeper is $15-19/hr. Minimum wage in the US is $7.25. Tipping is optional and should not guilt tripping anyone into it. While I tip people left and right, nobody tips me for me doing my job.

[@dougpage2730]

Too many of us have been to Europe where employees are paid a living wage and don't expect tips.

[@WilliamCarnell-k9g]

Australia doesn't have a tipping culture. Australian employers pay their staff a decent wage and they are happy with that. If you need the generosity of strangers to survive then you are living off charity. If you don't have enough pride in your work to not do it properly unless you get a tip then look around for another job that pays better. Employers will soon wise up and pay more for quality staff.

[@joshuamorrison8332]

I'm a software engineer and I was trying to explain the real danger of AI to my mother. It is human greed not Terminator style self-aware robots etc. I used tipping as an example of a cost-control that an AI would come up with. Asking for tips in non-traditional settings is nothing short of begging and it is awful but it generates revenue. Imagine an automated call-tree at a business. The model of automated call handling that is most profitable is the one that doesn't work. Customers get frustrated and hang up which means that fewer employee man hours are paid. Profit! This is our (very near) future.

[@ridhobaihaqi144]

Singapore, japan: "NO TIPPING"

[@hkk3656]

Some states pay a HIGH minimum rate. I never tip in those states.

[@MollyBrown-f9i]

As a generous tipper I will only tip a server if I am in a sit-down dining restaurant where I don't have to perform any type of self service. If the restaurant has a mandatory tip they should have a clear sign before you sit and order and it should be clear print on menus before ordering.

[@TomikaKelly]

Mandatory tips are usually written on the receipt which you receive before you hand the waiter your card or cash.

[@alainduchesne9750]

This is why I avoid travelling in the USA. If I do, grocery store is my food heaven.

[@worldadventuretravel]

Tipping was always for workers (servers and bartenders) that are paid sub-minimum wage, aka the "tipped minimum wage." When someone is already getting paid for their product or service, or all they're doing is handing you something from behind a counter for a full hourly wage, tipping should never be expected or required. If people collectively refuse to tip for non-tippable things, this absurdity will be brought to heel.

[@PSNDonutDude]

Bruh, it's even worse in Canada in many provinces. When I went to Boston I asked the server what min wage was in Boston, and they told me that is around like $13USD in MA, while servers get like $6USD. In Ontario the minimum wage is $16.55CAD for ALL employees, servers or otherwise. So when I'm tipping server, I'm just asking myself why I'm paying them extra above the dude at the grocery store giving me my food from the hot table. It's not rocket science to take my order and carry the food back over to me.

[@bensumw]

exactly, its just nonsense to pay additional for somebody to do their job that they were hired to do !

[@QuietStormX]

Only tip when you sit down and order from menu than for everything and one now. Select No or $0 for tip for pickup orders you walk out with. It all ads up $$$$$

[@aplaszc]

i think just having the choice to tip is where it should end, ive seen places where they automatically add tip or only give options to tip and not decline. I hate having the choice taken away

[@Roque-Cachamuiña-gs1wd]

When tipping is mandatory, it stops being a tip and becomes a tax. As a Spaniard, it is very difficult to understand that we, the customers, have to pay the waiter's salary directly and not his employer. It is also very difficult for me to understand that prices do not reflect all taxes. In Europe, the price marked on the label or on the restaurant menu is the final price.

[@자연넘나좋다]

First time I visited the USA, I was so confused about the tipping culture. Even though I didn't think I received good service from the server or employees, I had to tip them. And I felt a little uncomfortable when I tipped under 15% for takeout, because they could check how much % tip I gave them. In Korea, we only tip at high-end restaurants, like when a server helps customers cut their meat, or at hair salons I'm curious whether service workers prefer having a lower minimum wage and receiving tips, or having a higher minimum wage

[@fabkury]

If a vendor shows me a screen to click how much I want to tip, and I disagree with the tip, the vendor will watch me as I press the "No Tip" button. If this is the only way, the vendor will watch me diligently type "0.00" then press OK. Sorry, but that really is all I am supposed to do, as a customer, about this issue. I think people could be a little bit more confident about simply pressing the "No" button.

[@Drzzlt]

02:54 thats not how it works at all or at least its the worst solution i can think of. why dont you take those 15% off of the CEO's salary for example? for a researcher in this topic he really seems biased a ton. what do you mean, you dont see any kind of future without tipping? have you looked at other countries? have you ever even considered other solutions? because it doenst seem like it mister expert in tipping who wants to keep the wages below a living wage

[@azstacker1709]

No tip companies just need to pay what the workers are actually worth In todays world