HOW TO ANSWER: “HOW WOULD YOU DEAL WITH A DIFFICULT CUSTOMER?”

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CareerVidz

CareerVidz

Күн бұрын

Пікірлер: 365
@cheowwengzheng3477
@cheowwengzheng3477 7 ай бұрын
Bro is the angry customer
@CareerVidz
@CareerVidz 7 ай бұрын
😳
@GrowingUpWithTheTaylors
@GrowingUpWithTheTaylors 5 ай бұрын
Ikr... lol 😂
@Letmebe27
@Letmebe27 3 ай бұрын
Lmao
@JamieWalker-pc6nd
@JamieWalker-pc6nd 3 ай бұрын
@@CareerVidzare you ex army sir?!!
@varshasrivastava492
@varshasrivastava492 2 ай бұрын
Can start by lowering the voice 😂😂😂
@pushkarajdongre
@pushkarajdongre 2 жыл бұрын
To deal with a difficult coustomer it's best to calm them down and finding out what their issue is. So I think the second option is the best.
@CareerVidz
@CareerVidz 2 жыл бұрын
MANY THANKS
@kalviry
@kalviry Жыл бұрын
HR would ask u 😅 , but he doesn't want to calm down 😅 ...
@gloriaotoo8196
@gloriaotoo8196 Жыл бұрын
Hahhahahahhaha😂
@charen_vanya
@charen_vanya 11 ай бұрын
@@kalviryyes exactly in reality, what if the customer still not calm down
@bettyboop9311
@bettyboop9311 Жыл бұрын
“BY BEING CALM! LOWERING YOUR VOICE!!! ASKING QUESTIONS AND THEN LISTENING!”
@CareerVidz
@CareerVidz Жыл бұрын
I hope the video helps!
@plaidmustache
@plaidmustache 9 ай бұрын
He’s just come out of the unfreezing process
@ericahammond6147
@ericahammond6147 7 ай бұрын
Staahp! X-D
@blavk650
@blavk650 6 ай бұрын
🤣🤣🤣🤣🤣🤣
@indography1
@indography1 2 ай бұрын
carrervdz - dont follow me
@Mannichoo
@Mannichoo Жыл бұрын
Option 2: First of all, I understand how important excellent customer service is to your business. I would deal with a difficult customer by being calm, lowering my voice, asking them questions, and then listening. I would apologize if the company was at fault, try to build a good rapport with them, be positive and create a solution they are happy with. Finally, I will keep a customer updated with progress if required and learn from any mistakes that have been made.
@CareerVidz
@CareerVidz Жыл бұрын
THANKS
@ehsanali6516
@ehsanali6516 Жыл бұрын
thanks a lot bro...
@crazyman-frombbsr9710
@crazyman-frombbsr9710 Жыл бұрын
Thank u @Mannicho as I have faced problem with the word rapport. I couldn’t able to understand that pronunciation. So I had to listen it again and again. Finally in comments section I found your comment then I got that word.❤
@shraddhapandey912
@shraddhapandey912 Жыл бұрын
Thank you
@goodnewsforyou4156
@goodnewsforyou4156 10 ай бұрын
thank you for taking the time to write this out man!
@fbi9091
@fbi9091 3 ай бұрын
bro yellin at me like he the angry customer😭
@CareerVidz
@CareerVidz 3 ай бұрын
😳
@sf3882
@sf3882 Жыл бұрын
I used your job interview advice at my last interview and got the job! Thank you for your straightforward and helpful advice!
@CareerVidz
@CareerVidz Жыл бұрын
Fantastic! Huge congratulations! 😄
@ayushyadav9627
@ayushyadav9627 Жыл бұрын
At the time of interview i really get nervous & my 90% of attention is not on my mind
@sf3882
@sf3882 Жыл бұрын
@@ayushyadav9627 keep practicing your potential answers so you feel prepared. It’s 90% about sounding confident.
@LucyMcLou
@LucyMcLou 10 ай бұрын
My philosophy: there are no difficult customers, just difficult situations. Everyone can turn into a "good customer" with a little empathy and patience.
@CareerVidz
@CareerVidz 10 ай бұрын
LOVE THAT!
@NiceLoki
@NiceLoki 4 ай бұрын
I really like that too. I have an interview in 3 days and will remember this one for sure.
@nizamuddinmohamad6920
@nizamuddinmohamad6920 11 ай бұрын
I'm a small business owner. And i handle my customer by myslef.. I must tell, your styles is the best. It is good that we put our customer complaints on top of priority, but we should aware, that our company cannot solve 100% of the customer problems based on what they want. And we as the csr, should be ahead of the customer and the one who lead the conversations. So option 2 is the best way, where we provide solution that can satisfy our customers, and the same time the problem are solved according to the company's capabilities. Option 1 would need to depend on the situation. Where usually, option 2 is the most common situation happens during calls.
@CareerVidz
@CareerVidz 11 ай бұрын
Thanks for sharing :)
@nizamuddinmohamad6920
@nizamuddinmohamad6920 11 ай бұрын
@@CareerVidz no problem
@ttimetotroll
@ttimetotroll 2 жыл бұрын
This guy should a Sargent. He don't speak his words, he shouts his words
@CareerVidz
@CareerVidz 2 жыл бұрын
LOVE THAT
@adobo_man
@adobo_man 9 ай бұрын
"i bet you could suck a golf ball through a garden hose."-some drill sargeant in some movie.
@mikebutterface8583
@mikebutterface8583 Жыл бұрын
Option 3: I would deal with a difficult customer by listening to the facts, apologizing for and commiserating with their experience (sympathy), refocusing the conversation on what I can do for them in an positive manner, then following through with any promises made. In the end we’re all human and just looking to rectify a situation that we would like to feel is acknowledged and actively being worked on.
@CareerVidz
@CareerVidz Жыл бұрын
I hope it helps! :)
@djillalirafil9749
@djillalirafil9749 Жыл бұрын
In interview I would go with the second option! In real life I would go with the first one!
@CareerVidz
@CareerVidz Жыл бұрын
Great choices!
@lailaplaysdbd4004
@lailaplaysdbd4004 6 ай бұрын
Good advice. I need to be prepared. I recently got hired for my first job as a sales associate for American Eagle.
@CareerVidz
@CareerVidz 6 ай бұрын
Fantastic! Great job :)
@mrbrian826
@mrbrian826 2 жыл бұрын
Hmm my managers always tell me to treat the customers with respect and always try to accommodate them. But when the customers ask for a manager, my managers don't seem too pleased. Even though i am doing what they tell me to do 😂.
@CareerVidz
@CareerVidz 2 жыл бұрын
So true!
@honeynoodles6205
@honeynoodles6205 Жыл бұрын
true..hahaha
@kkakuuto
@kkakuuto Жыл бұрын
😅😅😅😅
@unkownwalker8853
@unkownwalker8853 Жыл бұрын
Hahaha
@01993jbdbejifn
@01993jbdbejifn 2 жыл бұрын
Stop focusing on this man shouting and listen great advice actually
@CareerVidz
@CareerVidz 2 жыл бұрын
WELL SAID
@Ritahsakaka
@Ritahsakaka Жыл бұрын
Exactly, it's a lecture pipo need to know he's not in the interview
@onlyjoinedtotroll
@onlyjoinedtotroll 11 ай бұрын
He's not shouting he's fucking asserting himself!
@yosefff5oh
@yosefff5oh Ай бұрын
"LOWERING MY VOICE!!!" Noted 😂😂
@CareerVidz
@CareerVidz Ай бұрын
😳
@dallasbrat81
@dallasbrat81 5 ай бұрын
I like how he answers the question . He gives you the meat of the answer and your job is to take it and make it sound like you.
@CareerVidz
@CareerVidz 5 ай бұрын
I hope the content helps! Do you have an interview coming up? :)
@dallasbrat81
@dallasbrat81 5 ай бұрын
@@CareerVidz yes watching all your content
@sunflower0671
@sunflower0671 2 ай бұрын
Acknowledge their emotion by showing empathy, listen to them, and give assurance of assistance.
@CareerVidz
@CareerVidz 2 ай бұрын
Do you have an interview coming up? :)
@sunflower0671
@sunflower0671 2 ай бұрын
@@CareerVidzI do! Thank you for the tips by the way :)
@ttominable
@ttominable 2 жыл бұрын
I dont mind the “shouting” i feel its like personal branding at this point
@CareerVidz
@CareerVidz 2 жыл бұрын
THANKS
@aureliussocrates7242
@aureliussocrates7242 2 ай бұрын
Customer is always Right ✅️
@CareerVidz
@CareerVidz 2 ай бұрын
Do you have an interview coming up? :)
@ryans518
@ryans518 2 жыл бұрын
Ratchet customer apply option 1 Bougie customer apply option 2
@CareerVidz
@CareerVidz 2 жыл бұрын
Watch this video too: kzbin.info/www/bejne/rZbbq6l5obqWi80 Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏
@vplph
@vplph 2 ай бұрын
95% of difficult customers just need a little attention. 4% are right about the issue and companies need to take it very very seriously. 1% are in need of psychological support and guidance, the task here is to discreetly get them out of attention to avoid that they can rot the other customers.
@CareerVidz
@CareerVidz 2 ай бұрын
😳
@GazixVR
@GazixVR 11 ай бұрын
Option 2 is viable. No matter how confident you are, you will get customers who will not let up and will think they are the right one. In some cases they are. It helps to let them vent frustrations out and then help them to the best ability you can while assuring them your doing everything you can.
@CareerVidz
@CareerVidz 11 ай бұрын
Do you have an interview coming up? :)
@mohamedsiddig7612
@mohamedsiddig7612 2 жыл бұрын
could you answer this Q Tell me about what is a hard skill that you used in similar past position to this job? Can you describe how you used this hard skill that you just talked about in your past job?
@CareerVidz
@CareerVidz 2 жыл бұрын
Will do that soon Watch this video too: kzbin.info/www/bejne/rZbbq6l5obqWi80 Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏
@Natureonsafari
@Natureonsafari Жыл бұрын
I was shocked by the first answer before I realized it's one of two options. 😂
@CareerVidz
@CareerVidz Жыл бұрын
Do you have an interview coming up? :)
@UpClose21
@UpClose21 Ай бұрын
Bro is the difficult customer himself😂
@CareerVidz
@CareerVidz Ай бұрын
😳
@waltercastro2015
@waltercastro2015 Жыл бұрын
I agreed on the second option. Then transition to the first option 😂. Is simple. After completing the job and the customer is satisfied. Next time, they called or show up, boost the pricing to make them turn around and make them find someone who can deal with their shifting moods. I do landscaping and lawn care. It has been 6 years successful years in this business. Now, if customers decided to pay 😂😂 higher price. Will be because he has seen your work from last time and was solved. If willing to pay for it because he knows the job is done correctly as requested and if issues comes he/she knows will be taken care of.
@CareerVidz
@CareerVidz Жыл бұрын
Interesting!
@AndrySimanjuntak0911
@AndrySimanjuntak0911 4 ай бұрын
This is very helpful. Thanks!
@CareerVidz
@CareerVidz 4 ай бұрын
Glad it helps! Do you have an interview coming up soon? :) I have this for you too: kzbin.info/www/bejne/qpjVe2mCnteeaNk Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
@nakazibaaisha4597
@nakazibaaisha4597 2 жыл бұрын
perfect infact I believe one day I will pass the interviews in the future company I need 🙏 ur teaching has transformed my 🧠 brain
@CareerVidz
@CareerVidz 2 жыл бұрын
Watch this video too: kzbin.info/www/bejne/rZbbq6l5obqWi80 Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏
@sarahcox215
@sarahcox215 6 ай бұрын
The first one sounded pretty good
@CareerVidz
@CareerVidz 6 ай бұрын
Do you have an interview coming up?
@dirtyguava8209
@dirtyguava8209 2 ай бұрын
Thank you Sir for your invaluable service 😊🙏
@CareerVidz
@CareerVidz 2 ай бұрын
It's my pleasure! :)
@tonychadzalungu2917
@tonychadzalungu2917 3 ай бұрын
Option #2 🤝🔥
@CareerVidz
@CareerVidz 3 ай бұрын
Great choice! :)
@SoniaThakur-h7m
@SoniaThakur-h7m 4 ай бұрын
Sadly, not everyone is kind and polite at all time. so firstly I think it is important to understand what they want. Then I would look to diffuse the situation by remaining calm. I would look the lead to tone of the conversation by staying polite and respectful at all time❤
@CareerVidz
@CareerVidz 4 ай бұрын
Great! :)
@Yadao1832
@Yadao1832 Жыл бұрын
I always do Option #2 for an Irate Cx they are indeed very difficult to deal with 😢 despite ur doing ur best to help them especially they're request takes time but they will pressure you to do it immediately. Like whatt!! There's a time frame and I cannot do a magic hahaha 😂. There's a lot of different department and it needs coordination they will not understand you no matter what if you don't resolve it after the call.. from Refund accounting department.. 😊
@CareerVidz
@CareerVidz Жыл бұрын
THANK YOU! Watch this video too: kzbin.info/www/bejne/rZbbq6l5obqWi80 Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏
@KINGSTARFF69
@KINGSTARFF69 4 ай бұрын
First: when you giving first time interview. Second :when you given multiple interviews 😂
@CareerVidz
@CareerVidz 4 ай бұрын
What do you mean?
@sijanpokharel9280
@sijanpokharel9280 4 ай бұрын
The first Option is "when you're being interviewed for the first time in your life" and the second option is when you've given multiple question. ​@@CareerVidz
@martaleszkiewicz5115
@martaleszkiewicz5115 4 ай бұрын
Dumbledore said calmly, not pressed
@CareerVidz
@CareerVidz 4 ай бұрын
Do you have an interview coming up?
@sudhanrose
@sudhanrose 9 ай бұрын
excellent vocal and inspiring sound
@CareerVidz
@CareerVidz 9 ай бұрын
I hope it was helpful! Do you have an interview coming up? :)
@van4195
@van4195 11 ай бұрын
i just be passive-aggressively nice to them
@CareerVidz
@CareerVidz 11 ай бұрын
😳
@AdeAde0224
@AdeAde0224 Жыл бұрын
Nice I will use these tips
@CareerVidz
@CareerVidz Жыл бұрын
Great! When's your interview? :)
@Baloovanz
@Baloovanz 11 ай бұрын
I don’t think he is telling anyone to Yell at all. I followed his advice but adapted the words/structure to suit my own vocabulary and voice tone. I think it is really useful answers. Some people talk louder than others but i don’t feel like he is telling anyone to shout. I would assume he is speaking loud and clear on youtube for people who want to hear it clearly and implement it in any interviews.
@CareerVidz
@CareerVidz 11 ай бұрын
Well said… you’re one of a few people who understands exactly what my objective is 👌👍.
@Baloovanz
@Baloovanz 11 ай бұрын
@@CareerVidz and a great job you are doing 👌
@lincolnbliss4885
@lincolnbliss4885 7 ай бұрын
I guess a combo of both. It's crucial to stay professional and friendly but you also need to be firm.
@CareerVidz
@CareerVidz 7 ай бұрын
Thanks for sharing! :)
@jamesnjenga813
@jamesnjenga813 Жыл бұрын
Wonderful reply
@CareerVidz
@CareerVidz Жыл бұрын
THANKS
@KentRoads
@KentRoads Жыл бұрын
Id shout at them
@CareerVidz
@CareerVidz Жыл бұрын
😳
@Pineapplepizza-
@Pineapplepizza- 4 ай бұрын
This is so good 😭
@CareerVidz
@CareerVidz 4 ай бұрын
Glad you think so! When's your interview? :)
@Pineapplepizza-
@Pineapplepizza- 4 ай бұрын
@@CareerVidz don’t have one yet I’m trying to prepare myself first! :) taking notes from some of your videos
@sollyxdoomyx7905
@sollyxdoomyx7905 Ай бұрын
Well now i know why most people dont like taking callcenter services. The sheer pressure of annoyance and i can see this without them telling how toxic the job would be.. For example if you ever take a construction labour work or barista this two option are always the best pick.. while picking the complicated even tho you are high tolerance from taking vulgar words on callcenter it doesnt last long.. eventually.. Now if you pick the two options well that can last happy and forever without the toxicity
@CareerVidz
@CareerVidz Ай бұрын
😳
@ValefarSoulslayer
@ValefarSoulslayer 10 ай бұрын
Both! U need to do option 2, but some customers will heavily try to abuse this. They do not have a probelm, they will be mad and amgry at you to get stuff cheaper and all of that. Once you realize citsomer just wakts to abuse obtion 2, then u go to Option 1. Hood vustomer service is important. But customers trying to abuse kindness and trick you are not needed. So u need to be strong and tell them to either accept or leave.
@CareerVidz
@CareerVidz 10 ай бұрын
I see what you mean, but I wouldn't recommend being quite so blunt as me in this video with Option 1!
@leslieerdman5220
@leslieerdman5220 8 ай бұрын
I had a customer that others thought he would be difficult just because of appearance. I took him as a client because I felt he was upset about something in his life and not upset with us. I asked him if he was ok and if I could help. It turned out he was worried because he thought he would owe a lot and wouldn't be able to afford a gift for his girlfriend. He ended up getting money back and not owing at all.
@CareerVidz
@CareerVidz 8 ай бұрын
Great story! Do you have an interview coming up soon? :)
@haictulyrics7826
@haictulyrics7826 10 ай бұрын
Definitely #2
@CareerVidz
@CareerVidz 10 ай бұрын
Yes! Are you in a customer service role? :)
@syedkhajanawaz1296
@syedkhajanawaz1296 2 жыл бұрын
I'll choose option 2
@CareerVidz
@CareerVidz 2 жыл бұрын
NICE Watch this video too: kzbin.info/www/bejne/rZbbq6l5obqWi80 Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏
@vminhope3040
@vminhope3040 Жыл бұрын
same…throwing tantrums wont work on me lol
@imani828
@imani828 2 ай бұрын
Bro would scare me into giving him the job
@CareerVidz
@CareerVidz 2 ай бұрын
😳
@phish_1
@phish_1 Жыл бұрын
If the customer complains about the power equipment product without a price tag, I will just give it for free! For all the customers who will complain that our products don’t have a price tag. I will just give it all complimentary rather than a customer punching me or threatening my life because they don’t want to go back to the aisle that is so faraway!. No need to argue! My life is more important!!! I need to take care of my mental health!!! I don’t have energy to fight! My mental health is more important 😂😂😂😂 They can even return a dead plant if they don’t like it! Some customers are just unhappy with it and they have guns that if they don’t get what they want they can kill me!!!! 😂😂😂
@CareerVidz
@CareerVidz Жыл бұрын
😳
@donabelarandela8109
@donabelarandela8109 Ай бұрын
That is the hard task to deal with difficult customer specially if repeated.
@CareerVidz
@CareerVidz Ай бұрын
Yes it can be challenging :) What industry are you in?
@elbowjuice2627
@elbowjuice2627 11 ай бұрын
I WOULD DEAL WITH A DIFFICULT CUSTOMER BY BEING CALM
@CareerVidz
@CareerVidz 11 ай бұрын
Have you got an interview coming up?
@afrikasvault9210
@afrikasvault9210 Жыл бұрын
Thanks for this i got my first job by the help of your videos
@CareerVidz
@CareerVidz Жыл бұрын
Congratulations!! I am so happy for you! :) I have this video for you that will help get your new job off to a flying start: kzbin.info/www/bejne/sJ_OppKij52gd5Y I wish you all the best in your new role! :) Please do let me know how it goes! If you can, please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
@mohamedenatighk
@mohamedenatighk 8 ай бұрын
That is a good question ❤
@CareerVidz
@CareerVidz 8 ай бұрын
Do you have an interview coming up? :)
@UseroneGaming
@UseroneGaming 10 ай бұрын
It depends on who’s at fault.
@CareerVidz
@CareerVidz 10 ай бұрын
What do you mean? It's important to still put the company first?
@mohamedenatighk
@mohamedenatighk 7 ай бұрын
Helpful ❤
@CareerVidz
@CareerVidz 7 ай бұрын
I hope it helps! :)
@spicyfood4499
@spicyfood4499 2 жыл бұрын
please share DV lottery interview questions .
@CareerVidz
@CareerVidz 2 жыл бұрын
OK will do soon
@mikebutterface8583
@mikebutterface8583 Жыл бұрын
Also, there is no rapport in most phone based customer service jobs. Call center calls are answered by the first available representative, as they love to tell you on the line while you’re holding.
@CareerVidz
@CareerVidz Жыл бұрын
Do you have an interview coming up? :)
@TheRealRehman
@TheRealRehman 9 ай бұрын
Option 1: gets results Option 2: makes you miserable but management happy
@CareerVidz
@CareerVidz 9 ай бұрын
Do you have an interview coming up? :)
@omeryucel4778
@omeryucel4778 Жыл бұрын
End the call🎉
@CareerVidz
@CareerVidz Жыл бұрын
😳
@omeryucel4778
@omeryucel4778 Жыл бұрын
@@CareerVidz it was a joke🤣🫡
@aleksandrakaludjerovic1317
@aleksandrakaludjerovic1317 7 ай бұрын
I've done that so many times 😂
@samasayed1318
@samasayed1318 Жыл бұрын
They ask me 1: what if you have an angry customer 2: what did you do if you have a bad manger ?
@CareerVidz
@CareerVidz Жыл бұрын
Take a look at these: 1. kzbin.info/www/bejne/Z4LGkqWboLCeb7c 2. kzbin.info/www/bejne/opmmgqpooLiberc Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
@mohamedenatighk
@mohamedenatighk 9 ай бұрын
Difficult ❤
@CareerVidz
@CareerVidz 9 ай бұрын
When's your interview?
@mohamedenatighk
@mohamedenatighk 8 ай бұрын
Next month ❤
@juweriyajuweriya403
@juweriyajuweriya403 2 жыл бұрын
Visiting USA on H1B visa so questions what they may ask pls ..?????
@CareerVidz
@CareerVidz 2 жыл бұрын
GREAT...kzbin.info/www/bejne/a5erg6aEhJuSrdE Watch this video too: kzbin.info/www/bejne/rZbbq6l5obqWi80 Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏
@oye175
@oye175 10 ай бұрын
Option 1 mate
@CareerVidz
@CareerVidz 10 ай бұрын
😳
@youarethecreator1
@youarethecreator1 5 ай бұрын
I would say… If you don’t like it, call someone else.
@CareerVidz
@CareerVidz 5 ай бұрын
😳
@m900l4
@m900l4 11 ай бұрын
Correct answer . What they teach in the financial industry too.
@CareerVidz
@CareerVidz 11 ай бұрын
Do you have an interview coming up? :)
@AbhishekSharma-gj3bj
@AbhishekSharma-gj3bj Жыл бұрын
Ideal answer when you work in customer service 👍🏻
@CareerVidz
@CareerVidz Жыл бұрын
Glad you liked it! Do you have an interview coming up?
@AbhishekSharma-gj3bj
@AbhishekSharma-gj3bj Жыл бұрын
Loved it ! I have interviews for business school, your videos giving me lots of insights,, thanks.
@christopherreese4546
@christopherreese4546 21 күн бұрын
1!
@CareerVidz
@CareerVidz 21 күн бұрын
I hope the content helps! When's your interview? Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
@fantasyvsreality4025
@fantasyvsreality4025 Жыл бұрын
Only If i had that confident.
@CareerVidz
@CareerVidz Жыл бұрын
I have some great videos for helping with interview confidence that I feel will really help you here: 1. kzbin.info/www/bejne/onymhYZvmb5nnpY 2. kzbin.info/www/bejne/bZDEcpyZorV1aaM Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
@_a.bb.y_
@_a.bb.y_ 2 жыл бұрын
Hie there! I discovered your videos this month when I was preparing for an interview. And I would like to say your videos are very helpful, I was able to get myself hired through them. Thank you for the time you take making these!
@CareerVidz
@CareerVidz 2 жыл бұрын
Best of luck! Watch this video too: kzbin.info/www/bejne/rZbbq6l5obqWi80 Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏
@WaVy5477
@WaVy5477 Жыл бұрын
Thankfully, there are industries out there where the customer isn't always right, so you don't have to take the abuse🚦
@CareerVidz
@CareerVidz Жыл бұрын
What industry are you in? :)
@WaVy5477
@WaVy5477 Жыл бұрын
@@CareerVidz The self-storage industry is great, especially if it's automated. Automation is where most businesses are heading these days. They have the call centers as one option and they also have the live on-site option where you basically live in an attached apartment for free on the storage facility grounds. You basically pocket the entire paycheck. The bonus structures are high. It's a really great career path. One can easily pay of any debt working in the industry and have a happy retirement. It's in a recession proof industry and realistically will always be around. It was open during covid because it's an essential business. There has to be some sort of Armageddon for it not to be around lol. The reason it's a "customer isn't always right" industry is because the service/product sells itself. The need is always there. For every customer that moves out of a unit, there's hundreds if not thousands of people that want that same unit. So all in ill it's a great business to own and a great business to work for.
@ViridianaSalas-v3p
@ViridianaSalas-v3p 2 ай бұрын
Thanks
@CareerVidz
@CareerVidz 2 ай бұрын
You're welcome! I have some great interview videos here for you which have been helping people pass their interviews: 1. Top 30 Interview Questions: kzbin.info/www/bejne/mnm3mK2gbNSqfMU 2. How to Pass a Job Interview: kzbin.info/www/bejne/a6C7fqVuj7d9n9k 3. Behavioural Interview Questions and Answers: kzbin.info/www/bejne/iHfUgGeZj8ujbpI Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
@noumaanshah773
@noumaanshah773 6 ай бұрын
You're hired
@CareerVidz
@CareerVidz 6 ай бұрын
Fantastic! :)
@msbelle9960
@msbelle9960 2 жыл бұрын
Another question. How do you deal with difficult work colleagues?
@CareerVidz
@CareerVidz 2 жыл бұрын
OK kzbin.info/www/bejne/g3bcl4l-qsSajNU and kzbin.info/www/bejne/pqKWlKhnnNqggqc Watch this video too: kzbin.info/www/bejne/rZbbq6l5obqWi80 Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏
@msbelle9960
@msbelle9960 2 жыл бұрын
@@CareerVidz thank u.. 😊
@mihaeladog7187
@mihaeladog7187 Жыл бұрын
You’re already yelling at the HR 😂. You can’t lower your voice and calm your tone in a real life situation.😂
@CareerVidz
@CareerVidz Жыл бұрын
😳
@remvisual9201
@remvisual9201 Жыл бұрын
He wouldn't understand that. He is a professional at yelling and lying, not an actual interviewee. He doesn't know how to lower his voice. That's not even a voice, but rather a rusty trumpet.
@oye175
@oye175 10 ай бұрын
😂😂
@kylelazzari6672
@kylelazzari6672 Жыл бұрын
As someone who has spent 21-years in the service industry, I can tell you, it all depends on the situation.
@CareerVidz
@CareerVidz Жыл бұрын
Do you have an interview coming up? :)
@remvisual9201
@remvisual9201 Жыл бұрын
Everytime I said that, I "lost" the job / failed the interview. That proves how narrow minded recruiters are and also tells me I wouldn't want to work there. Also, what this guys teaches you is how to act and become an employer's as* kisser and how to get the job that would later cause you severe mental health problems.
@baxterismyyoutubename5077
@baxterismyyoutubename5077 Ай бұрын
Option 2 for me
@CareerVidz
@CareerVidz Ай бұрын
Great choice! What do you like about it? :) If you can, please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
@alphaellarma4228
@alphaellarma4228 6 ай бұрын
based on my experience as a service crew, to make it simple to deal with an angry, difficult, and frustrated customer: Listen-Apologize-Solution-Followup 1st Listen to the customers and let them vent their frustation. 2nd Apologize to the inconvenience and try to understand the root cause of the problem. Once you understand the problem... 3rd find a Solution to make a satisfactory for the customer. 4th Follow up the customer to ensure that they are satisfied with your resolution.
@CareerVidz
@CareerVidz 6 ай бұрын
Thanks for sharing :)
@adamant8235
@adamant8235 2 жыл бұрын
Lowering your voice 😂😂😂😂 are you sure you could do that 😂
@CareerVidz
@CareerVidz 2 жыл бұрын
😂
@akilsaherwala9734
@akilsaherwala9734 5 ай бұрын
Bro looks like John Cena
@CareerVidz
@CareerVidz 5 ай бұрын
😳
@naskhanam6234
@naskhanam6234 Жыл бұрын
Richard how u memorize all this?
@CareerVidz
@CareerVidz Жыл бұрын
Don't worry too much memorising entire answers, instead just try to remember key points that you want to include in your answer :)
@naskhanam6234
@naskhanam6234 Жыл бұрын
@@CareerVidz which is what? The key points? What is a group interview like in hospitality? What do they ask in it?
@daddychill3757
@daddychill3757 11 ай бұрын
I love you thanks
@CareerVidz
@CareerVidz 11 ай бұрын
I hope the video is helpful! When's your interview? :)
@SergeySedlovsky
@SergeySedlovsky 8 ай бұрын
Somewhere in the middle, though option 2 is the one that'll get you the job. lol
@CareerVidz
@CareerVidz 8 ай бұрын
Thanks for sharing! Do you have an interview coming up? :)
@SergeySedlovsky
@SergeySedlovsky 8 ай бұрын
@@CareerVidz No, I work in Customer Service
@mostafagharbawi3607
@mostafagharbawi3607 11 ай бұрын
Option 1 is I think for someone who'd wanna go home with a big fat NO:)
@CareerVidz
@CareerVidz 11 ай бұрын
😳
@angrybalenshah
@angrybalenshah Жыл бұрын
You looks like Johnny Sins, so you are out😅😂
@CareerVidz
@CareerVidz Жыл бұрын
😳
@granger3036
@granger3036 2 ай бұрын
😢 so what if the company is not at fault and the customer is still angry?
@CareerVidz
@CareerVidz 2 ай бұрын
I have these for you: 1. kzbin.info/www/bejne/eqnPm2OXqM94atk 2. kzbin.info/www/bejne/b2HZc3uLobmrnpY 3. kzbin.info/www/bejne/j4qaf3mEgs6EhJY Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
@jissellreyes5005
@jissellreyes5005 7 ай бұрын
Yes, but after working in customer service for 4 years, it's hard to say this in the next interview ☠️ I know during interviews, you have to fake it till you make it but still....
@CareerVidz
@CareerVidz 7 ай бұрын
😳
@Godfrey..
@Godfrey.. Жыл бұрын
Just be humble and Polite to them no matter there state, at some point they'll understand you out.
@CareerVidz
@CareerVidz Жыл бұрын
Do you have an interview coming up? :)
@briandugan4691
@briandugan4691 Жыл бұрын
Option 1 is the best answer hands down
@CareerVidz
@CareerVidz Жыл бұрын
What do you like most about it? :)
@AnthonyTurcios
@AnthonyTurcios Жыл бұрын
trick question, the answer is both
@CareerVidz
@CareerVidz Жыл бұрын
Do you have an interview coming up?
@yantomanuel6919
@yantomanuel6919 Жыл бұрын
option 3 ....chin them.
@CareerVidz
@CareerVidz Жыл бұрын
😂😂😂
@avinashmish999
@avinashmish999 11 ай бұрын
Why are you mad bruh 😂
@CareerVidz
@CareerVidz 11 ай бұрын
😳
@Mushahidkhanxyz8
@Mushahidkhanxyz8 6 ай бұрын
Please subtitles?
@CareerVidz
@CareerVidz 6 ай бұрын
They are already on the video :)
@cristianmartinez9049
@cristianmartinez9049 3 ай бұрын
I hate job interviews
@CareerVidz
@CareerVidz 3 ай бұрын
Why is that? :)
@cristianmartinez9049
@cristianmartinez9049 3 ай бұрын
@@CareerVidz I cannot be prepared for each question some interviewers will take any reason to not hire you, for instance someone said define succes and I was not prepared for this question and I could not come up with anything
@oafitness532
@oafitness532 2 жыл бұрын
Option 2
@CareerVidz
@CareerVidz 2 жыл бұрын
THANKS Watch this video too: kzbin.info/www/bejne/rZbbq6l5obqWi80 Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏
@XiaomiRedmi-es1ot
@XiaomiRedmi-es1ot Жыл бұрын
Me: Block them if we are talking thru Social Media. If its in Person call off the deal until they respect you.
@CareerVidz
@CareerVidz Жыл бұрын
What do you mean? :)
@gareth4903
@gareth4903 8 ай бұрын
You all know that's cap... off screen this guy looks like he would break legs 🦵 😂😂😂
@CareerVidz
@CareerVidz 8 ай бұрын
😳
@AfraFakhrana
@AfraFakhrana Жыл бұрын
How you deal with difficult costumer? Me;Oh that easy,I just need giving them little bit hit that make them over to graund..
@CareerVidz
@CareerVidz Жыл бұрын
😳
@GregBedard
@GregBedard 7 ай бұрын
Number 2. You want them on your side being aggressive will not achieve that.
@CareerVidz
@CareerVidz 7 ай бұрын
Great choice! :)
@RobertPrado-d5i
@RobertPrado-d5i 4 ай бұрын
No. 2
@CareerVidz
@CareerVidz 4 ай бұрын
Great choice!
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