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How to Calibrate BenQ SW Monitors with Palette Master Elements (Made with BenQ Australia)

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Image Science

Image Science

3 жыл бұрын

A thorough run through of calibrating BenQ SW series monitors with Palette Master Elements. In this video we use the SW271 model with an i1 Display Pro to achieve wonderful, accurate colour on this excellent screen.

Пікірлер: 88
@radovanrosic3653
@radovanrosic3653 11 ай бұрын
Great tutorial,thank you!
@JamesVibe
@JamesVibe Жыл бұрын
thank you for the info.....!
@ishmael52
@ishmael52 5 ай бұрын
Thanks for the great video & for unravelling the complexities of Palette Master. I'm just wondering then if it would be a good idea to set up 2 profiles - 1 for everyday use when net surfing etc & 1 more tailored for Lightroom editing & printing?
@imagescience_au
@imagescience_au 5 ай бұрын
Glad you find it useful. Yes, it's fairly common to have two profiles (sRGB/full contrast for day to day, say, and AdobeRGB, lower contrast for printing work).
@kaidophoto7430
@kaidophoto7430 3 жыл бұрын
Great video and nice clean run through of settings. Palette master has been updated now so relative black point has now changed and from what I've read, 0.3 nits is the correct setting for the BenQ SW's? Also, everything went fine with my calibration and validation but when opening Photoshop (even after restarting) - when I open colour settings and check the RGB drop down box - it only says 'Display' next to Monitor RGB? I can see further down the list that the ICC profile is there.. but does it need to be shown right next to the 'Monitor RGB' in the drop down? Thanks again for the vid!
@imagescience_au
@imagescience_au 2 жыл бұрын
It should indeed be against Monitor RGB - perhaps you did not restart Photoshop> Also - the black point figure should not per se be 0.3 - we have guidance on this here: imagescience.com.au/knowledge/calibrating-benq-sw-monitors-with-palette-master-elements
@imagescience_au
@imagescience_au 2 жыл бұрын
The black point figure should not per se be 0.3 - we have guidance on this here: imagescience.com.au/knowledge/calibrating-benq-sw-monitors-with-palette-master-elements
@colin_barr
@colin_barr 2 жыл бұрын
Hi. I'm new to calibrated monitors. Before I attempt a calibration and in particular candelas, is there a percentage brightness setting on the SW270C monitor that you'd recommend for photo editing in prep for printing? Out of the box my monitor was set to 60%, which is higher than I imagined it would be. Is there a corresponding candela number to percentage brightness, or is that a silly question?
@imagescience_au
@imagescience_au 2 жыл бұрын
Without a device to measure the actual brightness, 60% is essentially meaningless. It's one of the main reasons you really do need to calibrate and not rely on presets if you want to do colour accurate work. In theory, I suppose you could work our what 60% of the max brightness is, but that assumes the scale/adjustment is nicely linear...which I doubt. You can of course do things the old fashioned way, and manually tweak your brightness bases on e.g. the prints you're betting back (as viewed independently from the monitor, under proper print lighting). But the best way is to use a calibrator to repeatedly achieve a precise determined brightness figure. So in all - calibration is definitely the way to go for consistent, repeatable results.
@colin_barr
@colin_barr 2 жыл бұрын
@@imagescience_au Hi there, I really appreciate your response and the information you have provided! Thank you!
@simoonair
@simoonair 2 жыл бұрын
Thanks for sharing this valuable information !! In the MacBook Pro under system preferences/displays/benqsw370/Color Profile, which profile should I use if I then I want to manage two or tree different color calibrations on benq SW270C? Thank you!
@imagescience_au
@imagescience_au 2 жыл бұрын
Glad you found it useful. In a perfect world, you'd change the selected profile each time you change the calibration your are using. However, as the adjustments are really being done in the monitor hardware and the ICC profile is essentially acting as a 'don't do anything to the signal because the monitor is handling' message, you can choose any of the PME created profiles and that should work.
@simoonair
@simoonair 2 жыл бұрын
@@imagescience_au Thanks so much for your answer. Every time I try to change the profile colour on my MacBook it seems that is affect the colour result. :(
@imagescience_au
@imagescience_au 2 жыл бұрын
@@simoonair Do you mean generally (expected that you will see colour changes), or specifically when you're changing between BenQ PME profiles (not expected, or at least certainly not significant changes).
@luap1983
@luap1983 Жыл бұрын
Great video. Question- I may have missed this in the video but what mode dose the monitor need to be in before I start calibration? when I have it on a custom mode, I can’t seem to change the brightness. Sorry for the silly question I’m new to this I have a benq SW240
@imagescience_au
@imagescience_au Жыл бұрын
You choose a calibration slot during the process. Once calibrated, you need to be in this same mode for the calibration to apply. As this is a calibration, to (amongst other things) a specific brightness target, you should not then be varying brightness after calibration. Hope that makes sense!
@luap1983
@luap1983 Жыл бұрын
@@imagescience_au yes thank you I’ll give it a try. 😀
@christoferglatz4038
@christoferglatz4038 Жыл бұрын
Hi , I’m mostly posting my photos on the web and is using the BenQ sw271 . What target values would you recommend for photos that only should be displayed on the web ? Br Christofer
@imagescience_au
@imagescience_au Жыл бұрын
Sorry - missed this one. 6500K, full contrast, and work in (and tag your images with) sRGB. And probably brightness at around 140 to 160 cd/m2 - quite a bit higher than for print work, as in reality monitors these days are often set to very bright levels by default, and people don't change them. And also phones etc are very aggressive with brightness.
@bobfromrockville3265
@bobfromrockville3265 Жыл бұрын
Thank you for this tutorial. Do you have recommended profile settings for printing on aluminum with what the printers call white glossy finish? I had one printer tell me to use 5000 degrees. Does that seem correct? what about any other settings that would differ from your fine art settings for paper? Thanks
@imagescience_au
@imagescience_au Жыл бұрын
Hi Bob. To be honest, the full answer here is well beyond the scope of a KZbin reply! But in short, colour management (specifically printer profiles) are built around a 5000K white-point. So sometimes, if e.g. you're putting a monitor right next to a technical print viewing booth, it does make sense to calibrate to 5000K. But almost no one actually works this way, and most find that 5000K is just a bit too yellow for screen work generally. The principle of chromatic adaptation, and that prints and screens should be viewed independently, means that the white-point need not in fact be the same. E.g. most fine art printer tend to use around 5800K as a good balance. In general terms, the print you describe is high contrast and likely to have a cool white-point, so I'd probably try 6000K, contrast of bit more than normal (say 300 or 250:1), and I think you'd find you're pretty close (assuming your print service actually prints accurately - unfortunately, many still don't!). If you want (a lot) more detail on all this - see imagescience.com.au/fundamentals-of-digital/00-introduction
@bobfromrockville3265
@bobfromrockville3265 Жыл бұрын
Thank you for your reply and for the information. I've been using 5000 when I softproof - I may try 5800 or 6000 next time. Maybe both with proofs. @@imagescience_au
@alkrevit4755
@alkrevit4755 Жыл бұрын
Hi, fantastic video, you cover all so thoroughly. I was able to copy your settings and I made profiles on slots one and 2, one at d65 and luminance 100 and one at 5800 and 90 for printing in slot 2. However when I check in color settings even if I am on cal 1 it is cal2 that is shown next to monitor rgb. The cal 1 default name is further down and says benq d65 and not the default name showing all settings. I can see the difference on screen when I switch on the puck from one to 2. Is that how its supposed to be?
@imagescience_au
@imagescience_au Жыл бұрын
Ah yes, this is the secret issue with Direct Hardware Calibration systems. Currently, you still have to manually associated the correct ICC profile in your OS with the screen. That said, the profile is not doing much, pretty much all the adjustment is done in hardware, so it's not a huge deal in practise if you don't or forget. And I believe next year BenQ are updating things such that whenever you change the mode it calls back to the OS and changes the profile for you, which will be a great (but overdue, really) development!
@alkrevit4755
@alkrevit4755 Жыл бұрын
@@imagescience_au Thanks for the quick reply. In win 11 color management I have the 2 profiles listed with all settings under the benq display. I will be using one most of the time , should I mark that as default or just let it be.As you say its all in the panel itself. I got avg delta .64 and max 1.10 on cal 1 and .86 avr and 1.5 max on cal 2, very pleased.
@imagescience_au
@imagescience_au Жыл бұрын
@@alkrevit4755 Yes probably use that as default. As I mentioned, in a few months, Palette Master should updated to take care of all this automatically (as e.g. Eizo's ColorNavigator already does). Those are good results and I am sure your BenQ will serve you well.
@davidkitching2523
@davidkitching2523 10 ай бұрын
Hi. Thanks for a good video.. better than the rest! I have two questions if that's ok. 1/ I have a SW321C and I've just run a calibration. I first uninstalled the Datacolor s/w (I have a spyder5) and an old version of Palette master. I installed the latest version, powered everything down, including the monitor, plugged in the Spyder and connected the monitor to usb, then powered up and ran the calibration using exactly the variable values that you use. The result is whites so yellow, they look dark cream coloured. This can't be right surely? Would having the monitor brightness (adjusted using the dial on the puck) set to 65 have anything to do with it? If so, what should it be set to? And if not, what could have gone wrong? 2/ If I set the monitor to its built in AdobeRGB mode and then softproof images in my editing s/w (I use ACDsee Ultimate) using ICC profiles for whatever printer/paper combo I intend, do I need to calibrate the monitor? Many thanks.
@imagescience_au
@imagescience_au 10 ай бұрын
1) Not immediately sure, but sounds to be me like a double calibration issue - are you completely sure all other calibration software is off your machine (including the utilities that run at startup etc - those are sometimes left behind during uninstalls). Re: the brightness - you adjust that to the correct level as part of the calibration (the number it is set to e.g. 65 is not really relevant - the calibrator is measuring the actual level you specified (e.g. 100 cdm2) - and setting the screen to that brightness. As long as you then leave the monitor alone (i.e. stay in the right calibration mode (slot) - and stay away from the dial) - you should be ok. 2) That's an alternative approach - you're then using the factory presets. However, monitors drift over time through use, so (especially given you have a calibrator) - it's better to get the proper calibration side of things working.
@PabloCubarle
@PabloCubarle 2 жыл бұрын
Hey! Thanks for this video! QUESTION: have you or anybody experienced weird behavior on M1 Macs when creating a Rec 709 profile and then the other profiles get super bright and saturated? it happens on both of my Ben Q SW321C and SW2700... so it might be a Palette Master Element problem. Thanks in advance!
@imagescience_au
@imagescience_au 2 жыл бұрын
I have not seen this, no - not sure what you mean exactly by 'other profiles get super bright and saturated' - you mean, when you change to them, after a Rec.709 calibration, your screen goes that way? Also it probably depends on which M1 you have and how you have the two monitors connected (e.g. you're using an external USB to get around the 1 monitor external limit perhaps? Possible that PME does not play nicely with external video cards...). In all - I'd say take that question back to BenQ themselves, probably - even if you have to contact them via Taiwan. They should be able to help.
@seun35
@seun35 Жыл бұрын
I have the SW2700 and just went back to using it again and noticed that it gets oversaturated in SRGB and washed out in Rec 709! Standard mode and Adobe RGB are the most usable profiles before calibration. I"ll repost this once I calibrate.
@kennethvick
@kennethvick 2 жыл бұрын
Element Palette Master does not recognize Colorchecker Display Pro? I’m using the BenQ SW271c, with Mac Mini Studio. What do I do?
@imagescience_au
@imagescience_au 2 жыл бұрын
Hi Kenneth - not sure on this one, that combinaton should work, and does for various customers of ours. Perhaps try other USB ports (e.g. if using the ones on the monitor, try direct attachment, or vice versa).
@ejwkooi
@ejwkooi Жыл бұрын
Hello, I am from Holland, but found your youtube movie so helpfull i wanted to ask your advise. In the past weeks i bought a BenQ SW240 and wanted to kalibrate it. I therefore bought a SpyderX Pro, but got failures during the kalibration Check in Palette master elements. After watching your KZbin movie i thought it had to do with not having a Xrite Calibrite device. I bought The Colorchecker Display, thinking this would be enough. Unfortunately this device is not supported by the software and i assume the display. What do you advice me? Should the Spyder X Pro be sufficient? Why did it give failures after the kalibration? The delta E was overall bigger then 3. I don't understand what is wrong.
@imagescience_au
@imagescience_au Жыл бұрын
Hi - hard to say for sure what is wrong. A SpyderX Pro is not my favourite for sure, but should be ok. With the X-Rite (now Calibrite) - you need a Display Pro (now ColorChecker Pro). That is a much better sensor, but is likely not your issue here. More than likely you either have a signal issue (e.g. HDMI limited range being sent) - or you have some other software interfering (e.g. other left over calibration software) - that's very common. I'm afraid that diagnosing individual issues is beyond a youtube comment level of help, so you'll want to go to your BenQ dealer and ask for some support, if you can't figure it out. Good luck!
@ejwkooi
@ejwkooi Жыл бұрын
@@imagescience_au thank you verry much for the quick response.
@jennychristenson1822
@jennychristenson1822 11 ай бұрын
Thank you for good presentation - But I cannot find the printed material with screen shots ? Where can I download that? Further I couldn’t find where to check the settings in Photoshop? I have adobe rgb as standard?
@jennychristenson1822
@jennychristenson1822 11 ай бұрын
Also about blackpoint I couldn’t use relative only 0,5 or absolute zero?
@imagescience_au
@imagescience_au 11 ай бұрын
imagescience.com.au/knowledge/calibrating-benq-sw-monitors-with-palette-master-elements
@zamorafotography2079
@zamorafotography2079 2 жыл бұрын
Where can I find the links for the article you mentioned in the video?
@imagescience_au
@imagescience_au 2 жыл бұрын
imagescience.com.au/knowledge/calibrating-benq-sw-monitors-with-palette-master-elements
@smfknj6010
@smfknj6010 2 жыл бұрын
Any idea why my sensor can’t be detected by pallet? Ive tried all available versions of it, all USB port options, yes my monitor usb is plugged in. The i1 studio works on other programs
@imagescience_au
@imagescience_au 2 жыл бұрын
X-Rite - great at hardware, pretty bad as software...this must be just about the most common support question for anyone using X-Rite equipment with any other systems. I literally answered this same question 10 minutes ago! The clue is in 'the i1Studio works on other programs' - there's something about X-Rite device drivers that means only one program can access the calibrator at a time. I.e. those other programs (or very often it is remnants of those programs left behind (in the top right menus (Mac) or startup/tray area (Windows), even after an uninstall!) - are aggressively grabbing the calibrator and preventing PME from accessing it. Do a thorough purge of those other things (or you can also manually disable X-Rite Device Services for example) - and PME will pick up your sensor. Also - do make sure you're telling PME the correct sensor, as the i1 naming is pretty awful (e.g. i1Pro vs i1Display Pro, is a common mistake...)
@smfknj6010
@smfknj6010 2 жыл бұрын
@@imagescience_au ooo that’s got to be it. Xrite studio asks for your permission to run the background. Thank you so much for the very detailed response (and video)!
@henrikdahlberg878
@henrikdahlberg878 4 ай бұрын
I have a SW2700PT monitor. If I would do two calibrations, one for sRGB and one for print, and save them to Calibration 1 and 2. Is the only thing I need to do is switch between the calibrations if I want to work with either of them? I don't have change anything in Color Management?
@imagescience_au
@imagescience_au 4 ай бұрын
Technically you also need to change the profile associated with the device in your OS, and re-start your software. Later software (Palette Madter Ultimate) has a listening agent that does this automatically for you. But with older software, you're supposed to DIY this. The profile, with these hardware calibration monitors, is typically doing nothing or very little so most folks don't bother with switching them in practise.
@DavieMorgan
@DavieMorgan 9 ай бұрын
Will this be the same procedure for the SW321C monitor?
@imagescience_au
@imagescience_au 9 ай бұрын
Yes it will. Although these days using the new Palette Matter Ultimate is probably the way to go: imagescience.com.au/knowledge/calibrating-benq-monitors-with-palette-master-ultimate
@diegochagu
@diegochagu 2 жыл бұрын
Hi there. I’m getting blacks crushed with the SW321C. Does anyone knows if that is an expected behavior?
@imagescience_au
@imagescience_au 2 жыл бұрын
No, not expected. What settings and equipment have you used for calibration?
@etiennesurrette
@etiennesurrette Жыл бұрын
What exactly is the ICC profile doing? I was disappointed to hear that PME installs an ICC profile in addition to the 3D LUT, meaning that it isn't true hardware calibration right?
@imagescience_au
@imagescience_au Жыл бұрын
Well you're going to be disappointed with all hardware calibration monitors, then, as they all do this :) - Eizo, NEC, BenQ etc... Essentially the ICC profile does nothing - it's basically a 'null' profile that tells the system NOT to do anything to the signal going to the monitor. E.g. Eizo have a system that detects if anything interferes with this profile, as a way of detecting if e.g. you install some software that affects your system's output, without realising it. So the basic goal of this profile is just to make sure the integrity of the hardware calibration stays intact. (That said, as the goal of all this is to increase accuracy as much as possible, I believe some hardware calibration systems do indeed do a small amount of further correction in this profile, on top of the hardware calibrated state).
@bywayz
@bywayz Жыл бұрын
At 6:15 you state that an error message when launching Palette Master Elements is almost always due to failure to plug in the USB cable. But you don't specify which USB cable. Are you referring to the colorimeter's USB cable? Thank you.
@imagescience_au
@imagescience_au Жыл бұрын
Covered in more detail in kzbin.info/www/bejne/ZpzJiWCfnclli7M - although that is dated now. Short version - is using USB-C, that's the only cable you need. If using anything else (DP, HDMI etc) - you need to plug in the extra traditional USB cable that came with your monitor (usually the blue one).
@anamartinuzzi7317
@anamartinuzzi7317 Жыл бұрын
Hi! I'm trying to understand which particular USB cabe should I have to use for connecting my monitor to my computer. I'm being using this monitor for at least two years, but now, that I will calibrate it for the first time, I getting the Error message that asks me to connect by an usb cable.. thank you!
@imagescience_au
@imagescience_au Жыл бұрын
Covered here: imagescience.com.au/knowledge/prepare-for-monitor-calibration - but basically it's the standard USB device cord (standard USB rectangle at one end, goes into the computer, kind of lumpy square at the other end, goes into the monitor) - it's usually the blue ended one (depends on your model though).
@imagescience_au
@imagescience_au Жыл бұрын
Also have a look at: kzbin.info/www/bejne/ZpzJiWCfnclli7M - where I go through cables stuff and talk about the USB in there...
@anamartinuzzi7317
@anamartinuzzi7317 Жыл бұрын
@@imagescience_au thank you Jeremy. this is the USB I already have connected. But, as I could see in the material you sent me, I will need to try to connect the cable using another hub...that could be the problem..I 'm using a MacBook Pro.
@imagescience_au
@imagescience_au Жыл бұрын
@@anamartinuzzi7317 Ok good luck - can't really offer much help in KZbin comments but if you read our guides carefully and follow, you'll get it going I am sure!
@pematamang9268
@pematamang9268 Жыл бұрын
Is Hardware Calibration photo can be use for social media or only for print for better color? If I want edit photo for social media like instagram or website and can I used hardware calibration??
@imagescience_au
@imagescience_au Жыл бұрын
You can use it to calibrate to any target you like, so yes, a target for web use is definitely do-able.
@pematamang9268
@pematamang9268 Жыл бұрын
@@imagescience_au my calibrated monitor for Print photo with white and luminous can able to use for website and or any social media or client delivery. Do I calibrate separately for website, client and any others use not print? If you do seperately and can you give tips how to calibrate for daily use???? Your help means a lot for me.
@markdavies1019
@markdavies1019 7 күн бұрын
Thanks for posting. I have a BenQ SW270C monitor and Spyder X Pro. You show the results of the Validation process, but haven't mentioned if/when it produces a "Failure" report. Would you help me understand what causes this failure as I haven't yet managed to pass the Validation step and I'm really concerned about the monitor's health. Thanks.
@imagescience_au
@imagescience_au 7 күн бұрын
Well actually with an SW270C - I would not follow this guide at all, I'd look to BenQ's new and much improved software that the recent models support. I don't have a video guide for that one, but I do have a comprehensive written guide to the new software here: imagescience.com.au/knowledge/calibrating-benq-monitors-with-palette-master-ultimate In terms of your question - validation failures very rarely point to a monitor issue, rather it's almost always some sort of setup/interference issue. Make sure you've followed all of this guide before (any) monitor calibration: imagescience.com.au/knowledge/prepare-for-monitor-calibration and make sure your cabling is the best option (i.e. not HDMI ideally). Other than that, sometimes a small tweak in settings can help - e.g. choosing AdobeRGB gamut vs Native gamut. But to be honest, with the new software, we see very few issues occurring, so that would be my first step here, as well as making sure that all the 'prepare' guidance above has been carefully followed. If you're still stuck after all that, you can contact BenQ support directly from PMU as well. So with any luck you'll soon be off and running!
@markdavies1019
@markdavies1019 6 күн бұрын
@@imagescience_au Thanks so much for your quick and useful reply. I'm in contact with BwnQ support, so hopefully, I'll let you know what the issues is.
@markdavies1019
@markdavies1019 5 күн бұрын
Hi again. After a lengthy process of discussions with BenQ Support, they recommended the following settings are all turned off before using PME for calibrating: - HDR - True Tone - Night shift/Night light - Color Filters - Setting that allows automatically adjust brightness - All options in Display in Accessibility in MacOS They were also concerned that I might be using a HDMI cable which they don't recommend. (I use a USB-C to USB-C cable). In the end, the issue was that I hadn't switched off True Tone. Who knew?! These things are so complicated and there's nothing out there explaining in simple terms. Anyway, hope this helps even just one person who experiences the same as me. Thanks for your support.
@imagescience_au
@imagescience_au 5 күн бұрын
@@markdavies1019Glad you got it working, and I agree - it is complicated, especially in the Apple world as their 'by default' settings are pretty much the opposite of what is needed for calibration. (That said, all that _is_ actually covered in the 'prepare for calibration guide' I sent you in my earlier reply, just in case anyone else comes across this later... The guides are quite thorough for just this sort of reason!)
@markdavies1019
@markdavies1019 5 күн бұрын
@@imagescience_au Thank you so much. It is appreciated.
@elmafudd9703
@elmafudd9703 Жыл бұрын
This is great. I have been battling with Pro Labs, who keep telling me I am wrong, and this confirms that the shoe is on the other foot. You answer questions people do not ask. Kodak created Pro Photo; they say gamma 1.8 and D50 white point. Why does everyone say they are incorrect? These people created the system. That sounded a bit belligerent. I am just asking, if my entire flow is Pro Photo, why change the standard? Digital work for video, should i just go DCI P3 and up the luminance?
@imagescience_au
@imagescience_au Жыл бұрын
Well there's really a thousand questions buried in that - a bit beyond the scope of a KZbin reply. But the short answer is - it depends! Ha - not useful I know, but it really does depend on context. Generally speaking, your monitor is simply a tool used along the way to achieve the final thing. What that final things is, of course, and where it will in turn be viewed/consumed, varies greatly. But the key point is - what works best, in terms of your monitor's calibration, to make it a predictor of your final output? If you find for your work, it in fact works best to use ProPhoto, Gamma 1.8, and D50 - then that *is* ok. I suspect that you _won't_ find that to be the case (and this is ultimately why people recommend other things, because _in actual practise_ those things work better) - but it's ok to use what works best for you. As long as you are honest to yourself about it, and careful in your assessment, of what is actually working/happening. For video, in very simple terms, yes, it often makes sense to go with DCI P3 and high luminance, but that is in turn also a vastly more complicated question than it appears to be, and it very much depends on what you're doing. My advice is ultimately to experiment and be very methodical and careful in your assessments as to what gives the best results, then go with that. Much better than simply believing anything/anyone - advice is great, but lived experience and using a little science of your own to experiment and assess, is the best way to go (hence our name, Image Science...). I mean - all of this stuff is not that hard to actually test in the real world, once you get down to it. Sure it costs some time and some test prints etc., but there's simply no better method to work out what works best than testing and assessing it.
@poorpilgrim6209
@poorpilgrim6209 Жыл бұрын
After following this video to a tee, my Delta E values are way too high in the validation report. What’s the solve here? I’m working off of a MacBook Pro 16”. I will be retouching images for print so I set the white point to 5800 candelas. BenQ customer support has been anything but helpful.
@imagescience_au
@imagescience_au Жыл бұрын
Without knowing a great deal more I can't really say. Ideally, you'd be talkng to your specialist dealer for help. That's their role in this, and why you should buy equipment from dealers who offer such support. My guess is your issue will lie in either something basic, eg you are mirroring t rather than extending desktops, or sending video level signals using HDMI, or similar. Or possibly it will be related to the XDR reference settings side of things on those new MacBooks. But it would likely take a proper support channel to help you. Maybe go back to BenQ and ask them to escalate the issue up the chain?
@jennychristenson1822
@jennychristenson1822 9 ай бұрын
I also hade too high ae especially in the gray parts! The report summary failed. Also I have the HDMI cable inserted to my Mac and also the USB cable. Why I have the HDMI inserted? Because othewise I dont activate the Benq and do not see that screen??
@jennychristenson1822
@jennychristenson1822 9 ай бұрын
I did calibration today on my Mac Book Pro together with my Benq 271 I got AE maximum 11.25 high value in the light gray areas average AE 7,07 report summary failed status of AE failed… what did I do wrong??
@imagescience_au
@imagescience_au 9 ай бұрын
Almost certainly HDR or TrueTone getting in the way I'd guess - imagescience.com.au/knowledge/prepare-for-monitor-calibration
@jennychristenson1822
@jennychristenson1822 9 ай бұрын
But if I do not plug in with the HDMI I dont see the BenQ monitor?? What True Tone a setting on my MacBook??
@jennychristenson1822
@jennychristenson1822 9 ай бұрын
I will check True Tone on my Mac if it is checked in I should uncheck it right?
@imagescience_au
@imagescience_au 9 ай бұрын
@@jennychristenson1822 right
@imagescience_au
@imagescience_au 9 ай бұрын
@@jennychristenson1822 with the right cables you should but it's more likely to be the true tone or hdr issue. Read the article I linked, it's all in there.
@kingkbh
@kingkbh 11 ай бұрын
Tried following the steps, but there must be something missing. I set Target luminance to 100 but i get 300+, tried 3 times. Why?
@kingkbh
@kingkbh 11 ай бұрын
Btw i use Spyder 5, SW2700PT, window.
@imagescience_au
@imagescience_au 11 ай бұрын
@@kingkbh Well, Spyder 5s are long past their day (the little plastic filters in them will have shifted - imagescience.com.au/blog/i1display-pro-vs-spyder) - so it's possible that might be the cause, but I don't really know sorry - it's not the common result, and I haven't personally played with a SW2700PT in such a long while now I can't really tell you about. (For context, due to consistency issues, that's a model we (back then) deemed not really good enough and didn't sell may of - the PV270 was vastly better and not a lot more in price, so our customers usually bought that instead. It was really the generation after this generation that the SW models got interesting, with the SW271, SW270 etc). I think best to ask BenQ about that one - perhaps there is a PME bug with the older models at the moment?
@kingkbh
@kingkbh 11 ай бұрын
@@imagescience_au Thanks for answere, it works pretty well with software calibrations, so i guess i'll reinstall DisplayCal and go back to that :)Just got a printer so i wanted to get the light and contrast more accurate.
@kingkbh
@kingkbh 11 ай бұрын
Could it be that i'm using dvi cable to the screen? It also get the white balance very wrong btw. I just used the spyder 6-7 times over the years. And it worked perfectly with sotware callibration and discal.
@imagescience_au
@imagescience_au 11 ай бұрын
@@kingkbh really not sure sorry. Ask BenQ! But DVI is very prone to failure so if you have any more modern option, use it
@tonitonlos
@tonitonlos Жыл бұрын
I would not recommend using a monitor profile as a workspace in Photoshop. The profile for the monitor should be assigned in the system preferences for the monitor. Only then you will see the working profile in Photoshop - like sRGB or Adobe RGB or ECI RGB - means the colours corrected by the monitor profile.
@imagescience_au
@imagescience_au Жыл бұрын
Of course one should never use a monitor profile as a working space (and of course this video does not suggest such!). If you want to properly understand _why_ you never use a device profile as a working space - consider having a good read of: imagescience.com.au/fundamentals-of-digital/00-introduction
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