How to Change a Printer from Offline to Online

How to turn offline printer online in Windows 7, Windows 8/8.1 and Windows 10.
There are many reasons why a printer can go offline; they range from connectivity issues to a powered-down printer. Most of the time, you can bring the printer back online with a few clicks in Windows, but if not, there are additional troubleshooting steps you can take.
1. Reboot your printer by shutting it off and turning it back on again. Give the unit a minute or two to finish booting.
2. Verify that the printer is plugged in to your computer (for local printers) or that it has network connectivity. If the printer is a networked unit, double-check the link light on the back of the printer to make sure it’s flashing green.
3. Log on to your computer using an account that has “Manage Printers” rights to the printer. In most cases, a local administrator account is sufficient.
This tutorial will apply for computers, laptops, desktops,and tablets running the Windows 10, Windows 8/8.1, Windows 7 operating systems.Works for all major computer manufactures (Dell, HP, Acer, Asus, Toshiba, Lenovo, Samsung).

[@MDTechVideos]

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[@1blastman]

NO it only made it more confusing

[@amyslifelocsandmakeup8731]

unfortunately my computer keeps saying that configuration is not supported smh

[@janettorres8738]

No, you did not. Now my laptop is saying "An error occured during port configuration. The requested resource is in use." What do I do now?

[@Happilynumb]

👌🏽

[@nocaed]

no, i have nothing checked and none of the ports work

[@LeadSurge3000]

@1:56 *This operation is not supported* ☹☹☹☹

[@lemracrassac]

Hi I did everything like you did in the video, came to the point of clicking on configure port but a dialogue window opened saying this operation is not supported. My printer is HP f300 and my OS is windows 10. Can you help me solve this problem please

[@simranbrar1502]

I am having the same problem right now, were you able to solve it?

[@mahraalkaabi2769]

@@simranbrar1502 i am facing the same problem as well, did u figure it out?

[@mikemcbride4283]

Same

[@sajavalahmad5714]

same here

[@rosiefoster713]

same, and no help from the poster of this video .

[@justintime1078]

says an error has accrued when I try to configure, and that this operation is not supported.

[@ethanjones6586]

Same

[@humanehuman1026]

Same

[@MARC-gm8ck]

SAME.....THIS VIDEO IS 100% WORTHLESS

[@mrmojorisin8752]

Same

[@miss_treeliv8204]

me too....

[@elainewade5815]

If printer is set up as default printer ---then when i clicked on configure port..a window popped up saying This operation is not supported....Now my friend has this beause hers is not set up as default printer....this comes up for her but not with default printers

[@hyeeagle]

Thanks for helping. What's wrong or why when I click on CONFIGURE PORT it show me warning THIS OPERATION IS NOT SUPPORTED?

[@dominickguerra189]

when i clicked on configure port... a window popped up saying This operation is not supported. Any ideas? Thanks

[@Escape977_]

You have to create a new port that says "Standard TCP/IP Port" and follow the instructions from there. After that, you can do what he did in the video. Hope that helps!

[@fishermclemore9120]

Did that and it still says offline.

[@domsira3759]

Dominick Guerra +

[@whistlingdixie3791]

I had the same problem and finally just unplugged the USB cable and plugged it back in and the printer worked straight away. Technology!!?

[@ajaymandal8314]

YOu might have clicked when WDS port was selected

[@susanavelasquez3235]

When I click configure port error occurred so what now

[@lisannenyc]

I got as far as configuration but got a message "An error occurred during configuration. This operation not supported."

[@Margikhandor]

Same with me

[@Magdalena-xm8hl]

When I click on 'configure port' it tells me 'An error occurred during port configuration. This operation is not supported'. :/

[@patrickfrancis5509]

I’m in the same boat

[@michaelalejandro01]

@@patrickfrancis5509 me too

[@Josh-hy1yw]

Me too

[@sisterrose6836]

When I click on Configure Port, I received an error message that says: Configure Port. An error occurred during port configuration. This operation is not supported. How do I fix this, please? My Printer will not print, even though it says that it is connected and ready to print.

[@christinamorin1914]

It won’t let me click on “configure port”. It says “An error occurred during port configuration”

[@gjergj124]

same

[@tracygian]

I have an Epson ET and I followed your instructions but I couldn't continue after I clicked "Configure Port". A message would show me "an error occurred during port configuration. This operation is not supported." So I'm stuck :/ Any suggestions?

[@dominicmeehan8322]

I can follow steps to 'Configure Ports' but when I left click the message says 'Operation not supported' .. 'An error occured during port configuration' ??

[@jedriquedoroja9579]

mine too

[@spyro8842]

I got "This operation is not supported.", reinstall driver fix this problem

[@negui46togui]

thank you I tried every video about this problem and none of them worked and I listened to you and I did what you did and now my printer is back on line you are a genius !!!!! thank you

[@tardarsauce3355]

How do I do that?

[@spyro8842]

@@tardarsauce3355 1. find out the brand and model of your printer, go to their website and download the driver 2. uninstall the old driver, reboot computer, and install the one you just downloaded if you don't understand what I'm talking about, please find someone has some computer knowledge to help you

[@mayann1414]

What to do sir if it said on configurated port its said is not supported.

[@trustinghim2393]

I've tried both checking and unchecking SNMP enabled box and the printer remains in offline status. What else do you suggest to try?

[@buddyboy4x44]

Really helpful video. Question. How can a software product make such a simple matter so complicated? Surely there could have been a button saying "Put printer online"

[@RedSeaCustomz]

Seriously!!!! Why do they do this to us!

[@sinnerio]

I'm stuck at the configure port part, where it says "an error occurred during port configuration. This operation is not supported." How do I fix this?

[@marcusherrera2328]

what if you get this "An error during port configuration. This port is not supported." thanks

[@2013timothy]

My gas refused to select it from the pots

[@royalshiro15]

it doesnt let me configure port 1:57 what do i do?

[@MsAmanda1104]

I got an error when clicking the Config Port option: An error occurred during port configuration. This operation is not supported. What do I do?

[@lytzypantoja]

For those of you who get messages like “This operation is not supported” I found out that if you right click on the printer that isnt working and click “remove device” then unplug the usb and plug it back in that should work! Thank me later.

[@abigealstephen5662]

Thanks a lot, it really worked!

[@phillybahama]

What if my printer is set up wireless?

[@mariebee3146]

When I went to configure port I got an error message "error occurred during port configuration. This operation is not supported" Now what?

[@shabrinasalsaabilla4926]

yeah me too

[@xx420xxyolo3]

@@shabrinasalsaabilla4926 unplug the router and re plug it in and everything should fix itself

[@HollyStratford]

My "Configure Port" button is grayed out - no response. what now?

[@merelpeeters9088]

same here, how did you solve it?

[@MrMuffinIsCool]

Same

[@petermontejo472]

Damn same here. Did you guys solve this issue?

[@jujubees711]

I have been having this problem for over a year! It took hours to print anything. This works! I love you! THANK YOU!!!!!!!

[@MDTechVideos]

You're welcome!

[@kelliehosch8839]

Perfectly clear instructions but I have a problem. When I get to the “configure port” step, I get an error and can’t get to the next “SNMP” step. Any suggestions?

[@adorahenson1096]

Same

[@dearmimi1072]

This worked on my HP printer. Thank you so much sir!🙏🏾✨️

[@MDTechVideos]

Glad it helped

[@fitrianhidayat]

thanks man, way more helpful than the chat bot from the official manufacturer 😁

[@qtusa]

Your video is great but when I got to the part to click on configure port I got this message: An error occurred during port configuration. This operation is not supported. Now what???? HELP

[@nattxyz]

same. :/

[@meosha070smith7]

Video is great. Once I got to the configure port an error popped up

[@peterfeenstra4482]

I did exactly what you said in the video and it worked. Thank you so much. This printerproblem almost drove me crazy. Yes, you're a true lifesaver.

[@timeoutforthis]

Good job and just what I have been needing to know, but...…...In Windows 10 home you cannot get administrative privileges', and so I get a an error message "this operation is not supported" when I uncheck configure port. It is checked on a WSD port with my HP Envy in a column.

[@stephenhogg6154]

This is the same advice given on other videos. Unfortunately the 'configure' command isn't allowed for many of us, so no help unfortunately.

[@lunashustle1637]

Fucking love the Internet ❤️ thank you bro

[@MDTechVideos]

You're welcome!

[@CountJeffula]

Why have operating systems become infinitely worse since the 90s? I’m only 30. Why would people want to collapse everything and have stupid huge icons. It’s designed terribly.

[@Robert-3691]

Such amazing content! I read a book with similar content, and it was absolutely mind-blowing. "The Art of Meaningful Relationships in the 21st Century" by Leo Flint

[@1976kookiemama]

I followed your instructions, but when I click on the configure port, I get an error message stating that "An error occurred during port configuration. This operation is not supported." Any suggestions? Thank you for sharing. I was so hopeful. Printer was working perfectly fine yesterday. Now my laptop is telling me that it's offline, but it's not a wireless printer. My printer is an HP LaserJet 2055dn.

[@dhanya07]

I am also facing this issue, but my printer is an HP Inktank wireless 410 series

[@chedderjayambos2222]

Thank you so much your video really helps me... God bless you more.

[@MDTechVideos]

Glad it helped

[@umasankariunnikannan1011]

I have BPOS THERMAL printer and i followed through everything its showing error why?

[@gtsport3881]

Thanks for the video tho, didn't work for me but technology...😮‍💨this is the worse printer I ever had, it disconnects all the time every now and then from wifi, same with the online/offline status, it change every in the hell time the printer wants very random thing. Many times I got to do all the wifi setup configuration over and over again, this printer sucks, and costumer services support is a joke. Now is been offline for days and I can't get it to work again just staying in offline mode. Fuck this printer. A lot of waste of time. Even with the damn cable connected from printer directly to laptop it says Printer Offline, are you kidding me. What tf is this piece of shit of technology.

[@rickwall8941]

What would we do without you. So simple and well explained. Thanks so much.

[@MDTechVideos]

You are so welcome!

[@subhashkhurana5570]

After I have checked the Ports, none of the three windows including the 'configure' window does not get highlighted, and I am unable to click it. Please help.

[@saradabbs]

I went to printer properties - ports - tried clicking on "configure Port" and a pop-up box showed up saying, "an error occurred during port configuration. This operation is not supported. " 😑😮‍💨🙃🙃 and it wouldn't let me go further. About to have a bonfire with my computer and printer lol

[@lizziemagwire675]

You have know idea how long I have been trying to resolve this problem. A simple reset and done! Thankyou!

[@famous_nobody5758]

When I tried to configure port an error message screen popped up. It says the operation is not supported

[@mannysahi14]

same what do we do?

[@lcowen1948]

Thank you so much but in my case when I clicked on configure port I got this message " An error occurred during port configuration. This operation is not supported. What van I do now? I appreciate your help..

[@aaronsoto4622]

dont ever buy the Canon pixma 8300. I just broke mine after buying for 90$ and spending 60$ on ink....i tried clicking "Configure port" and i keep geting error message error configuration occured this operation is not supported.

[@adilshingre5943]

Hello Sir, can you please teach us how to fix like urctcbase.dll, ntdl.dll, crnprnt.dll,cdrfnt.dll all this error, and what's to any software get while giving print command.

[@naturalhealing4u]

Your advice helped with some added advice from one of the commenters below. Thanks for sharing!

[@MDTechVideos]

Glad it was helpful!

[@saundra1571]

When I click on Ports. A pop up comes up that says "this operation is not supported.

[@ingridrevolorio1800]

I have been having this issue for 30 days I’m getting really stressed out this shit!! Now it says the requested source is in use.

[@eastonmeyer6845]

My GAWDDDDD... I don't understand why it is so difficult here if you plug in the printer USB port it should automatically just detect it this is so ridiculous 🤦🤦🤦

[@samishinee-girl3942]

My ts3300 worked fine till last night then as I printed it suddenly stopped and says E-01 error and says it still can be used for "non-printing" I can't get it to come back online and it keeps saying to contact epson tech support. So...even though this may be directed to canon, the epson isn't too different is it? Just saying it's weird that it worked perfectly then now refuses to do anything. I have no internet at my home, so to hook it up we had to find Wi-Fi of some sort to turn it on at first. I hope it isn't needed to use web to fix this error too otherwise I'm screwed. I don't even know what to look for to fix it even if I had web

[@alekumar]

My Canon TR4520 does not allow 'Configure Port', says, 'The operation is not supported'

[@cortneyoverstreet8130]

unfortunately, in the configure port section, I'm not able to click and get an error message that the function is not supported. Was hoping I could follow these steps but can't! :(

[@skylink2184]

Thanks for this video But unfortunately the printer I wanted to get back online has been locked by admin password

[@lazybbones]

Apparently some people, yes; unfortunately not me. Windows 10 will not let me configure the port. It says "this action not supported". : (

[@nvbluesky]

When I clicked on "configure port" a message popped up saying this operation is not supported." What's going on now?

[@anb4351]

They can't fucking add a single fucking option to refresh to check if the printer is online back , I have to fucking spend 15 mins saving my files and then restart my entire pc just so it knows printer is back online

[@rafnacho3212]

this happens a lot at work. I dont fix it because I am afraid they will say, its an IT job. but looking at this, it seems like its something anybody can do with out having to rely on a certificated person? pls let me know Thanks,

[@Widebody20]

Problems with mine HP OFFICE JET 3830. They ask for a PIN how to find it. Junk.

[@mpn1966]

Lifesaving video! I have a Brother wireless that while getting a bit older, still works well, except for all the times it is "offline." I've tried various fixes, reinstalled drivers, etc. IF these fixes work they are always temporary. This fixed my issue immediately. Thank you!

[@MDTechVideos]

Glad it helped!

[@4EverBanishment]

My solution was different. I had to unplug my printer and re-plug it back in. XD

[@c.brazley9270]

You spoke a little too fast for this Senior Citizen to follow. Required several playbacks.

[@kimberlynjavier555]

When I click the Configure Port says " An error occured during port configuration. This operation is not supported. 😔

[@tarathomas8056]

What do I do if I click configure port and I get this message? An error occurred during port configuration. This operation is not supported.

[@glazedsg]

I got an error when selecting 'configure port' it says: An error occurred during port configuration. This operation is not supported.

[@conniegreen8341]

I got all the way to configure port and it would not all. the pop up message said An error occurred during port configuration. Operation could not be completed.

[@davej.meister5421]

I do not have the SNMP Status Enabled checkbox. Therefore, I can't do it.

[@artcraft9048]

When clicking on the configure port, it gives me " an error occurred during port configuration, this operation is not supported" what can I do

[@JEWrick]

When I try to Configure Port It pops up a window that says: This operation not supported? Help

[@mariaenos6236]

I did exactly what he said and it did not work! I got an error occurred during port configurations. This operation is not supported😩

[@Jamaica-the-land-of-my-birth]

What if you click on printer properties, then ports and the one that is select you select configure port it says “An error occurred during port configuration, this operation is not supported

[@brucewayne4036]

They have to complicate it like this yeah sute because i just beated the bloody shit out of my pc and printer now i have to buy a new one. Great

[@skinner1961]

Hi, i have been doing the step by step in your video and when it comes to configure port i am getting a msg saying "no item to be set for this port...what am i doing wrong?

[@nachunahas6362]

An error occurred during port configuration This operation is not supported . This is the Messge showing ??

[@transformer889]

My printer goes back online after reboot, the problem always happens when the PC sleeps.

[@JACK-el7ok]

It reads a error has occurred during port configuration. This operation is not supported. Its drive me Nuts.

[@dekoshastutorials8371]

Hi I am having problems again and it has that green check Mark next to it and it's not even letting me do anything 😭

[@playininmyyard]

2024 still works 😊

[@MDTechVideos]

Glad it helped

[@1998Noelle]

It’s not allowing me to click configure port. Last time it did, so I know this works lol.

[@geeandrei438]

It says "this operation is not supported" When i try to configure the port...How do i fix this?

[@brucewayne4036]

I finally worked for me I beated the bloody shit out the printer and it got online i knew you have to beat the shit out of it so it works

[@rebeccahempe5144]

Followed up to - Configure Port is not highlighted. Any suggestions?

[@monicaosessaurit667]

Hi, when I clic on Configure Port, it says that an error occurred during the port configuration. What shoud I do?

[@hanadichehabeddine814]

Mine said that too

[@MasSmokes]

All I know is this HP TRASH the one I had before this one ..TRASH.

[@WiltedRaven2]

When I click configure port it says this operation is not supported. Please help

[@STALKR1]

"an error has occurred during port configuration. this operatioin is not supported."......

[@JamesSmith-pz9ot]

I get "An error occurred during port configuration. This operation is not supported"

[@resred5666]

Couldn't open Configure Port. It says this operation is not supported.

[@spaceosikh]

It says “this operation is not supported” for ET-3760 printer

[@goldtraplaw5028]

I just viewed the tutorial. I used it, step by step, to get my printer back on line. IT WORKED! I am the techno idiot so thank you so much.

[@ladyvee7110]

Windows 11 is not letting me configure the port.

[@Naniizar]

can you make this tutorial for a usb cable printer

[@johnnysaunders5638]

I have a windows 10 and it does not show the pictures of printers. Im at a loss

[@paulpadmore8275]

When I try to complete the instructions and configure port, it says this operation is not supported. Would have a fix for this??

[@patrickfrancis5509]

When I click on configure port it says this operation is not supported.

[@chilichickSantaFe]

configure port: error message "This operation is not supported."

[@meliestyle5828]

It won't give me access to it. It keeps saying that it's not supported