How to configure Linkus on Yeastar S20 IP PBX?

[@mohammadqasimmaqbool7397]

thanx for explain every think

[@rayedbinaslam]

Dear Mr. Seshu, thank you for explaining everything in detail. I have a small question, why does it say No Answer @7:05? I am facing this issue as well whenever someone is calling, they are listening to IVR (and that stage is being registered as No Answer in CDR & Recording) and when they are talking with the agent, it is being registered as Answer. So basically 2 logs for each call, 1 as No Answer (which is IVR Stage), and the other stage is when they were actually talking with the agent. Can you please tell me what is wrong?

[@danishh30]

Hi, than you for the wonderful guide, nicely explained. One query though, How do i enable linkus to make calls from outside my office using? I mean when I'm not in the office and use linkus from wherever I'm to make calls.