How To Connect New Virginmedia BT Phone Adapters For VOIP Switchover

[@mikesunboxing]

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[@PaulBakewell]

As an ex telephony and network engineer must say nice one Mike, what a great well researched video. Thanks Mike.

[@mikesunboxing]

coming from you that is awesome thank you

[@DavidUnderhill]

analogue swapped over to VOIP here in aussie land couple years ago. My broadband modem has same 2 PTSN compatible jacks plus DECT cordless support for upto 4 handsets

[@mikesunboxing]

england is always a bit behind the curve

[@XENONEOMORPH1979]

@@mikesunboxing not exactly mike by contract bt was not able to have fibre until this year .

[@gooseuk1985]

@@mikesunboxing You aren't wrong, we would have had this tech already if not for the torys selling it to Korea all them years ago, lol.

[@mikesunboxing]

@@gooseuk1985 don't get me started there, there isn't labour or tories anymore, it is the uni party now. They are both owned and paid for by lobby groups and big tech and big pharma. Politicians are just the public face of the globalist elite.

[@W0LF-Pak]

Hi Mike, great little tutorial video.. was wondering if I can change my analogue phone and move straight over to VOIP without the need to use the supplied upgrade adapter.

[@mikesunboxing]

In theory you should be able to but due to the different specs and protocols used that isn’t always possible and depends if the phone you are getting is truly voip or what protocol is used on it as to where it can be plugged into the “new” phone line

[@Stokie_Lad74]

i was due to be switched over on sept 10th. but with virgin working in the area a few weeks before, my internet kept cutting out. then had no phone line from the wall. managed after a week to contact someone on the community page and got someone out. so switched me over before the 10th. still on hub 3.

[@mikesunboxing]

still waiting for ours to switch on the 13th. Fingers crossed it all goes okay. To be honest it rarely gets used here

[@mickywoods]

We switched over ages ago and have to use the adaptor to plug the phone into the Virgin Hub 5 - our phone handset is crap and quite old so I tried to buy new phone with the correct plug so I dont need to use the adaptor couldn't find one anywhere! Mind you that was quite a while back - will check again

[@mikesunboxing]

i think if you replace the standard RJ11 to BT plug with a 4 wire RJ11 both ends, like ADSL modems used to use that should work

[@mufc10529]

Ours don't even work via hub only landline sockets on the wall why the hell did virgin send us a adapter for internet when it don't work 😮 waste of money and postage

[@RockinJohnnyaitken]

I thought of this idea too and bought a Rino adaptor for a fiver (Amazon) and bang it worked great, I couldn't get it to work before.

[@mikesunboxing]

glad to hear it worked well

[@Senrab46]

When is the seitchover supposed to be fully completed? Thought 2025! 2bh we use mobiles and disconnected landline as only got junk calls! Thanks for explsnation and highlighting pitfalls of progress. Bloody scary for none mobile users imo! Thanks Mike and Kath 🐈👍

[@mikesunboxing]

Hopefully your case arrives before they finish the rollout - checked again today, no changes in the status sorry 😔

[@dlarge6502]

The rollout has been postponed for the meantime so open reach can sort out areas that can't easily be switched over (they were going to just shrug and disconnect them, but the government said no).

[@davidrobinson00433]

Mike I have Super Hub3 in modem mode and a 3rd party router for mesh system. If I was to use a non Vm Voip which terminal would I connect on SuoerHub3 or could I plud into my mesh router. As I was going to do it before VM switch over.

[@mikesunboxing]

if it is a "proper" VOIP solution it might have it's own adapter or use a normal ethernet port

[@davidrobinson00433]

Thanks for that Mike - but as Suoer Hub has its telephone connection but I assume that's only for VM - so I would plug into one of the yellow connections? But could I also connect into my mesh router again into one of its yellow terminals. Yes the VOIP provider does supply the connection lead. Thanks again

[@matthewday7565]

On my switchover day, I had to reboot the HUB 5, and it was a LONG reboot with a spell on blue indicator (ah, I need to check if the update enabled WPS). Also, at some point, there was an update to the HUB 5 for LED intensity, while the default is auto "low" intensity, brightening if there is an abnormal condition, it doesn't seem that low though... Can be adjusted on manual, but will still auto brighten if something is wrong

[@mikesunboxing]

only just over a week to go now before the switchover, exciting!

[@-oneperson-]

We've had this for some months now. Generally we are quite happy, but we have found one other drawback. The new digital system automatically blocks all calls where the caller has withheld the number. In most instances this is fine, but my local GP surgery always withholds their number when calling. This is a problem now that they hold most appointments, since the pandemic, by telephone. Obviously you can get around it if you have a mobile, but not everyone has a mobile. So, (stereotyping) it is the elderly who are most likely to suffer.

[@mikesunboxing]

yes it is a worry. new tech for the sake of it seems like a backward step to me

[@dlarge6502]

The surgery should fix their issue with withholding the number. I never answer any calls from withheld numbers. Never. Mobile or otherwise.

[@GP-uu2qe]

What do I need to do? My telephone port box is upstairs and my virgin box downstairs. I do not have a telephone box downstairs. Any ideas?

[@mikesunboxing]

where does the telephone box upstairs connect to? or does the telephone wired from the outside go straight into the back of the wall box upstairs?

[@waqasahmed9273]

Once this is done do you still have to pay for the landline?

[@mikesunboxing]

Yes you do, which is a bit bad really

[@dlarge6502]

Well, it's still the same service so yes. You are not paying for the line, you already have that covered with the broadband as you have to use the landline for that obviously. You are paying for the number and backend service.

[@jasonwoods4811]

I got family members who are with virgin media only for there landlines what is going with only landlines with virgin media?

[@mikesunboxing]

yeah that will be a tricky one. Guess they would need to keep the old line active? Maybe VM will provide a modem with a really basic package?

[@jasonwoods4811]

@@mikesunboxing I think I advice them to get BT or get a cheap bb package so they don't lose there landlines, I think that might be best, what do you think?

[@mikesunboxing]

@@jasonwoods4811 makes sense, although it seems BT are going the fibre route sooner or later, but it might buy some people a little time

[@jasonwoods4811]

@@mikesunboxing Thanks for the advice mate :D

[@XENONEOMORPH1979]

we transferred over to by fibre (bt) , copper we were getting 35 download speed ,so my son who pays for that , i thought well go fibre and get it done cheap for less of the price he gets 150 download speed so he is a happy bunny , the mrs and i use virgin ,as i use server and a gaming rig ,many other hardware such as using sdr listening to iss , and ham radio , and listen at the airport so need the extra .but will not have a phone ,just mobie connected then i shut the roaming off when i am out. also mike bt was not allowed to have fibre until this year by contract that was the rules made when fibre came out.

[@mikesunboxing]

interesting stuff. not sure i like where it is all heading

[@andrewwakefield8897]

Is Voip free on Virgin.

[@mikesunboxing]

sort of, its included in certain packages, nothing is "free"

[@clareboylan6741]

Thanks very helpful 👍

[@mikesunboxing]

Glad it helped

[@adrianpither]

If you plug in a corded phone the ringer does not work.

[@mikesunboxing]

it should do unless there is a problem with the wiring. our wired handset works only

[@adrianpither]

@@mikesunboxing Apparently, the VM adapter does not have a capacitor to power the ringer. VM help was not helpful, they advised me, 'It is what it is'.

[@pimeye]

Who has their modem/router right next to their phone? Mine is in a different room (study - router, bedroom - phone base station). It needs Virgin to now run another cable across the landing - wtf!!!

[@mikesunboxing]

yes it isn#t ideal

[@dlarge6502]

Me, literally right next to the router. You can just use the adapter to connect the extension socket up.

[@GeordiLaForgery]

It's sad they force elderly on this many don't want to keep their modems switch on all the time.

[@mikesunboxing]

yes i agree

[@andythebrave]

If you turn off router you turn off phone thecreason tbis is happening is to ensure with fibrevto prenises or broadband it will enable you to have live line on phone or. Obile so once configured it will be good

[@DerekNeilson-ue4gt]

😊is virgin connector ok to work with telephone adapter for deaf to work with aids

[@mikesunboxing]

it should be, it works with all BT style plug devices as far as i know

[@MBaihaki]

Sadly did not answer the issues I have.

[@mikesunboxing]

sorry to hear that. What is the problem you are facing?

[@don1estelle]

Tele feny not foney