How to Create a WhatsApp Chatbot with ManyChat (2023)

[@chatimize]

Just created a new video on WhatsApp Chatbots! kzbin.info/www/bejne/hYLTeYhqaKZkgbc

[@chatimize]

I forgot to tell you this in my video, but every business still needs to be approved for the WhatsApp Business API if you want to use it. If you are not approved, you can only use WhatsApp Business for the first 10 contacts that talk to your chatbot. Here is a video on how you can get approved for WhatsApp: kzbin.info/www/bejne/i5a8goqsrd6Zha8

[@israelortiz4652]

How long do you belive its still going to be until they fully open Whatsapp API? And when this is done we should be able to use zaps or integromat right?

[@chatimize]

@@israelortiz4652 Do you mean that Facebook will open up WhatsApp without getting approved? Or you mean that ManyChat opens up WhatsApp for every ManyChat account?

[@kessbeats603]

Great video 👍🏾, Waiting for the WhatsApp API, when it will be up?

[@chatimize]

@@kessbeats603 This friday!

[@Zavwain]

Appreciated, you taught this nicely.

[@chatimize]

Thank you Malik!

[@wuyanchu]

very nice tutorial, thx and god bless you and the world... regards from hong kong ^_^

[@chatimize]

Thank you too!

[@michaelmora4150]

Love you videos broth, you are the best

[@chatimize]

Thank you!

[@tonymakhula8913]

it seems like the WhatsApp flow features are now behind the pro version, are there any alternatives?

[@chatimize]

Some of the WhatsApp flow features are in the Free version as well. What feature do you want to use?

[@macchese12]

Thanks for the video Joren, BUT I'm having lots of trouble with the display name!! Where u find the check box DIFFERENT DISPALY NAME? showed at min 3? I can't find it at all... any suggestions? This is crucial for us… thanks in advance!

[@chatimize]

Unfortunatenly, this option doesn't exist anymore. My recommendation is to enter the name of your business. Why is it crucial for you?

[@macchese12]

@@chatimize thanks for ur answer! I notice that whatsapp works anyway, but there's only the number, and pic not the name. Users should ad himself... not nice... Crucial for branding... My service is "ONLINE GYMXXX" Owned by my company "D9" Of course meta does not replies.. how to solve? thanks in advance!

[@chatimize]

Yes, by default, people only see the number. Only large companies can by default add their name. But then you need to be a pretty well-known company. If you're just a small/medium-sized company, you can't do this.

[@Mohaleharold]

Great video dude, thanks a lot. Stay safe.

[@chatimize]

Thank you! Yoo too!

[@fafa7446]

Thank you! this was very helpfull!

[@chatimize]

Glad it helped!

[@girjashaw5024]

Very well explained!

[@chatimize]

Thank you!

[@yofi2614]

Thanks for your tutorial; everything was on point. 1. There is something I'm probably missing here. Was the connection to Facebook at the beginning of the video only because WhatsApp belongs to Facebook? Because I see this tutorial talks about when people send a message to a business through WhatsApp 2. What is the difference between this kind of WhatsApp to downloading from the apple/google store WhatsApp business?

[@chatimize]

Thank you! 1. Yes, you need to connect WhatsApp through Facebook (called Meta now), because WhatsApp is part of it. 2. By using a WhatsApp Business account, you can automatically reply to questions. With normal WhatsApp (via the app stores), that is not possible. If you want to know more about hoe to use WhatsApp automation for any business, I highly recommend checking out my WhatsApp Automation Starter Pack: chatimize.com/whatsapp-automation-starter-pack/. This will help you getting started quickly!

[@yofi2614]

@@chatimize I will! thanks again!

[@macchese12]

Thanks for the video Joren, Why u use "First name Whatsapp" instead of the usual First name? Whats the benefit? Thanks in advance!

[@chatimize]

This is actually an old video... I now also use the usual First Name!

[@Comfort-Earning-Team]

Fantastic

[@chatimize]

Thank you so much!

[@gona1562]

Thanks for your video. Please what camera do you use for register this tuto ?

[@chatimize]

I use my Iphone 12 Mini!

[@macchese12]

Thanks for the video Joren, Instead of a keyword can I set the trigger with something like "any word"? thanks in advance!

[@chatimize]

Yes, you can! This is called the "Default Reply" in Manychat. You can find it in Settings > Channel (e.g. Instagram) > Default Reply. The Default Reply will trigger any time someone sends a message, and it's not triggered by any of your other Manychat automations.

[@macchese12]

@@chatimize what I can use instead if I need the message happens "once in life" and not "forever" or "24 hours"?

[@macchese12]

@@chatimize what I can use instead If I need the msg happens "1 in life" and not "forever" or "every 24h"? thanks in advance!

[@chatimize]

Add a tag once people get your message. Then create a condition on that tag. If people have the tag -> don't send a message. Otherwise, do send the message. Does that help?

[@macchese12]

@@chatimize think so! Now I'll search a video about condition! Did u produce something about it? Thanks again, love ur videos!

[@naimnael1295]

Perfect 👌 👍 👍 👍.Thanks a lot.

[@chatimize]

Glad that it helped!

[@adnannasir6617]

Very informative lecture

[@chatimize]

Glad you like it, Adnan!

[@dl9368]

Great Video. How would I reply to a customer's question with a unique personalized audio file if I do not have his phone or email

[@chatimize]

Because they are on WhatsApp, you always have their phone number. You can just add a WhatsApp message to your flow with an Audio element in it.

[@dl9368]

@@chatimize Hi, Thank you for your reply. The audience I am interested in are church people. They probably would not want to sign up for WhatsApp. Is there another way to reply to their question with a personalized audio response perhaps several hours later. Thanks....Phil Lipkey

[@mardini777]

Hi bro, does WhatsApp allow using the number on many chat and go high level?

[@chatimize]

Nope, you cannot use two applications with one number. But you can connect Manychat to Gohighlevel and use both of them together.

[@user-0AhmadAli]

is there any way to fill the client data in a google sheet or a crm ? like name , phone ... etc ?

[@chatimize]

Yes! Manychat has a direct integration with Google Sheets. You can find it under Settings > Integrations. If you want to connect it to your CRM, they might have an integration for that as well. If they don’t, you can create an integration using Make. Here is 30 Days off for the paid plan of Make: chatimize.com/make/

[@designbytanaka]

excellent video How would i go by creating a chat bot for a COD business

[@chatimize]

Sit down with the company and ask for its biggest pains. Then create chat automations that solve those biggest pains

[@mihairaicu3985]

Thank you for this amazing video!

[@chatimize]

Glad you liked it, Mihai!

[@TarekHijazi]

Hi, Do you integrate with Ticketing systems? Like Jira for example

[@chatimize]

I currently don’t have an integration set up for this, but you can create this. What do you want to use it for?

[@TarekHijazi]

@@chatimize Need to integrate it with Jira.

[@chatimize]

But what is the purpose? Do you want to create new ticket or get the most recent tickets?

[@TarekHijazi]

@@chatimize Create new ticket and possibly check existing tickets status

[@chatimize]

@@TarekHijazi This is doable by creating an integration between Manychat and Jira. If you want to learn how to create custom Manychat integrations, you can learn more here: chatimize.com/custom-manychat-integrations/

[@fazrinidayu2894]

Hi, may I know that the main function of manychat is for blasting or bot builder for whatsapp?

[@chatimize]

It can be used for both!

[@manhaabdellah3474]

nicely explained

[@chatimize]

Thank you, Manha!

[@viper2413]

Hey Joren, great video! how do I integrate my voiceflow chatbot to ManyChat so that it works in WhatsApp

[@chatimize]

I don't have a video on this, but there are plenty on KZbin!

[@hmdq8y]

Thank you for the video. One question please, will i be able to answer my customers via phone(whatsapp business) in case the customer requested a human to chat with ? Or all whatsapp chats mandatory will be through manychat website?

[@chatimize]

They will all be through ManyChat. But you can use ManyChat’s Live Chat to answer them manually. They also have an iOS and Android app.

[@Nursultan_karazhigit]

Thanks for the video ! Should i have meta account confirmation?

[@chatimize]

Glad you like it! What do you mean with “confirmation”?

[@Nursultan_karazhigit]

@@chatimize do I have to wait for the meta to confirm my company ?

[@chatimize]

Nope, you can get started without confirmation. Of course, you need to comply with the WhatsApp rules.

[@Nursultan_karazhigit]

@@chatimize what about instagramm ? Also can get started without confirmation

[@chatimize]

Yes!

[@gfreemankz]

Hi Joren, is there a trigger that can run on "any" message instead of figuring out a condition of all possible "contains" variants...

[@chatimize]

Hey! Yes, this is called the Default Reply. If someone’s question isn’t triggered by a specific keyword, the default reply will be sent to the user

[@xavier35302]

Hello puede más de un usuario es decir el equipo de ventas puede ver todos los mensajes del robot y etiquetar o asignar al vendedor o al técnico de soporte por ejemplo???

[@chatimize]

Yes, in ManyChat you can choose which person you want to assign to a conversation. You can also assign multiple persons.

[@kananelomokgabudi1861]

Hi, great product, definitely going to use it. Just want to know about sending Spam via something like Google Sheets is possible?

[@chatimize]

What you can do is connect ManyChat to a Google Sheet. Just go to Settings --> Integrations and connect your Google account there. Then, inside your flow you can add a Google Sheet action and add information to a specific sheet.

[@andersonfernandes7939]

Hi! its was very helpfull! could explain something about the another option over the whatsapp bot config? i`ve been trying to config the URL whatsapp ref but i`m not getting succes

[@chatimize]

Could you tell me more about what happens when you configure the WhatsApp Ref URL?

[@pushingpandas6479]

Hello, how can I store the user phone number automatic in a custom field and send them to google sheets?

[@chatimize]

It’s automatically stored in the Phone system field. You can send that to a Google Sheet.

[@hardikraval9644]

Great Video!!! I have few questions: 1. The display name(i.e. Chatimize Test) will appear automatically if the contact is not saved by client? 2. Until the WhatsApp account approved, what is limit to send and receive texts? 3. How many days could be taken to get approval in general?

[@chatimize]

Hey Hardik! Here are your answers: 1. Nope, then the number would appear. Only really big companies have their display name always appear, but you need to request it at WhatsApp 2. Only 10 Whatsapp Contacts can talk to your chatbot, but I do not know if their is a limit on the number of texts. 3. On average, it takes between 5-15 working days to get approved.

[@hardikraval9644]

@@chatimize awesome👌!!! Thanks to reply!

[@jimmysilva12]

@@chatimize 10 Whatsapp contacts at a time or per day or total?

[@chatimize]

@@jimmysilva12 10 contacts in total

[@DILIPKUMARA]

HI, how to build more than three buttons or option list in many chat(whatsapp) ?

[@chatimize]

Hey Dilip! Unfortunately, this is not possible. What you can do is show multiple options with text, for example: 1. Option 1 2. Option 2 And say that they need to type “1” or “2” to determine their flow. Then you can use a user input element and a condition to make the flows goes well.

[@ashrafalrashedy8557]

This is a big disadvantage in Manychat, what about other platforms?

[@ramispietersz16]

Great video

[@chatimize]

Thank you!

[@phaniindra4353]

it say 1000 contacts right so if i take that package so if a person messages me or i message him 3 times so does it consider as 3 or 1 since its the same person

[@chatimize]

1, since it is the same person!

[@swaroopingavale9636]

Hey can u help me .. I m creating a counselor chatbot with machine learning to understand different inputs....I want to deploy that chatbot on WhatsApp just like the video...can I do it and how

[@chatimize]

Of course, I can help! What machine learning platform are you using right now?

[@jessielim1670]

Hi there, would like clarify on the phone number requirements. Meaning that if I'm using *123* phone number and it was used as my WhatsApp Business account. then, this number is not available to use for ManyChat registration?

[@chatimize]

I think it can be possible to use it, but ManyChat themselves don't recommend this. If I were you, I would contact ManyChat Support to be sure.

[@mustafamohamed9868]

hi I have so many questions, but I only remember one (haha) can we add to the chatbot to send users youtube videos and apps ? thanks in advance

[@chatimize]

Yes, that is possible! You can share links inside your WhatsApp chatbot to KZbin videos and apps.

[@mustafamohamed9868]

@@chatimize at first let me thank you for the all good info and the way you show humbleness to react with all of your comments not the all are doing that. I have a question pls its important Lets guess I'm a freelancer and want to make a chatbot to a client, the way i saw how manychat works don't think that I can request a client's facebook or Google to register (I mean the first mins of regestring of your video),so it works only if it's gonna be done by myself. Am I right? In another words what is the suitable way to make chatbot through freelancing sites? Excuse me for being so long

[@mohamedelbagir6038]

thanks for your explanation, i have one question: what if i want to create a choose from a menu and the user can input either a number or a text. for example: what service you want? 1- repair 2- support how to make it that the user can reply with either "1" or "repair" ?

[@chatimize]

Then you need to check the option for “Free user input” (to User Input element) and add a condition after it that checks on whether the user said “1” or “repair”. Do you understand?

[@mohamedelbagir6038]

@@chatimize yeah, thats worked thank you so much

[@chatimize]

@@mohamedelbagir6038 Great!

[@mohamedelbagir6038]

@@chatimize thanks for your help, just one last question, when i use whatsapp ref url and qr code there's a prefilled text , i want to keep it empty how to do this ?

[@chatimize]

@@mohamedelbagir6038 This is not possible, because you can only activate a specific flow by using a pre-filled message. But I just created a video on how you can create a normal sentence for WhatsApp Ref URL and QR Code: kzbin.info/www/bejne/ioS7onpvbK5jjrs

[@pezeta2020]

Hi Joren, thanks for the information! i have one question, how many whatsapp number lines are possible to use in the same manychat account, only one or more? Tahnks!!

[@chatimize]

Hey Paula! With one ManyChat account, you can connect to one Whatsapp number.

[@hub9me670]

May I know if the mobile number register under Manychat whatapps, it cannot be registered to other hat apps account, right?

[@chatimize]

Yes, that is right!

[@swastiksambhav]

Great Video!!!, Btw can you tell how to make a chatbot for whatsapp grou

[@chatimize]

Thank you! Currently, WhatsApp doesn’t allow chatbots in groups. So unfortunately, this is not possible

[@ecotrilhaportugaltours]

Hello Joren. Thank you for your video. I did all the steps. Everything is correct. But my problem is the pixel. I sent this information to my web designer. The chatbot is not working. Manychat's support is too slow. I sent 3 emails and nothing! I bought Manychat Pro. Do you have any video about that? Please tell me what I can do. Thanks Cris

[@chatimize]

Hello! Could you tell me more about what is not working?

[@ecotrilhaportugaltours]

@@chatimize Hi Joren, thank you for your reply. Finally, I made it! I had to use Google Tag Manager.

[@chatimize]

Awesome!

[@n-malgarni6704]

Can I put some of solid answers and extract it in excel file after getting the response

[@chatimize]

Yes, you can save the answers to a question in a custom field and then export that information using the Google Sheets integration of ManyChat.

[@ramitsharma3773]

Can this ManyChat bot be deployed on a React based web app as well? i.e. Can I make a bot and use it for both web app and Whatsap?

[@chatimize]

I am not sure whether that is possible. If you want to do this, I would contact ManyChat support

[@diederikoerlemans7871]

Hi Joren, hoe kan ik Manychat koppelen aan mijn bestaande WA business account waar ik al klanten contact op heb gehad.

[@chatimize]

Hey Diederik! Het is beter om een nieuw nummer te kopen en hier ManyChat op te gebruiken. Er zijn vaak problemen als je hetzelfde nummer wilt gebruiken.

[@yunus10364]

Can we remove whatsapp from manychat later if we change mind?

[@chatimize]

Yes!

[@lake4110]

Hi, is there a delay function to put between messages?

[@chatimize]

Yes! In the ManyChat flow builder you can use the “Smart Delay” element for that.

[@christiannebo6140]

Am just thinking on my own side, is there a way One can export those user inputs to a data base like google sheets. Just like storing the users' first name, last name, etc. in a spreadsheet

[@chatimize]

Hey Christian! Yeah, that is possible. Go to Settings -> Integrations and then connect your Google account to ManyChat. Then inside a flow you can insert a Google Sheet action and send the data to a Google Sheet.

[@laucity0513]

Hi, what if I have a list of contacts who I want to 1) blast a message 2) then trigger different messages automatically based on their responses. Is it possible to do with this WhatsApp and ManyChat?

[@chatimize]

Yes, this is possible to do. But you can only blast a message to users who talked to your chatbot in the last 24 hours. What kind of message would you like to blast?

[@abubakariabdulsomed5009]

Hello, Please how can I use the WhatsApp chatbot to confirm automatic payment for my business

[@chatimize]

ManyChat has a direct integration with Paypal and Stripe, maybe you can use that. Here is more information: support.manychat.com/support/solutions/articles/36000183951-buy-button-selling-with-instagram-direct-message-and-messenger

[@kluxz.5772]

What is my ManyChat basic auth and where can I find it?

[@chatimize]

I am not sure what you are referring to. What do you mean with Basic Auth and what do you want to use it for?

[@hantukita]

hi.. Can the number use on mobile device?

[@chatimize]

Nope. Once you use the number for ManyChat and Whatsapp automation, you cannot use it on a mobile device.

[@abubakariabdulsomed5009]

Hi Please when creating my flows in my manychat WhatsApp chatbot, how do I add more than 3 buttons

[@chatimize]

It’s not possible to add more than 3 buttons on WhatsApp. This is not a limitation by ManyChat, but by WhatsApp.

[@abubakariabdulsomed5009]

@@chatimize so please, example like I want to put on the services I render at my business for the client to choose and it’s more than 3, how do I do that?

[@chatimize]

@@abubakariabdulsomed5009 I would recommend showing your three most important services if you want to use buttons. Otherwise, you can just make a message with, these are my services: Service A, B, C, D. Please send me a message with the name of the service in it. And then when they message you "web design" (for example) then you can respond to that message.

[@abubakariabdulsomed5009]

Thanks so much, it’s really helpful

[@rishishukla4143]

Hi Joren, if we want to make bots for multiple small businesses who don't have FB pages, can we add our FB page and act like an agnecy for all small businesses? And where can I learn about fee charged by whatsapp for each message we send to user?

[@chatimize]

Hey Rishi! This is a really good question! I think you could do this, but I would not recommend to do it. A better way is to create a dummy Facebook page and connect it to that. Could be in the future you won't be helping them anymore (for whatever reason) and then it is not possible for your client to easily switch to another agency (because then they need to switch phone numbers and all). Regarding the fee, you only have to pay ManyChat. ManyChat handles the fees that come from WhatsApp.

[@rishishukla4143]

@@chatimize thanks Joren. But i couldn't find on Manychat, the fee structure which whatsapp charges, do you have any link for that

[@chatimize]

@@rishishukla4143 Currently, it is just their regular pricing (manychat.com/pricing/). So you pay for the number of subscribers you have. But to be honest, I think they are going to change this in the future, so it's good to keep an eye on it 👀

[@Zavwain]

@@rishishukla4143 manychat is charging $19 for whatsapp

[@andrescortez5335]

What about if a lead is coming from facebook messaging campaing?

[@chatimize]

What about it? I am not sure what your question is…

[@prashantgoswami2448]

hey joren can I put a WhatsApp chatbot widget using Manychat on my website and then initiate this kind of conversation. Is it possible?

[@chatimize]

Unfortunately not, Manychat doesn’t have a website widget for WhatsApp (yet).

[@prashantgoswami2448]

@@chatimize so can I do it with Messenger chatbot widget and then direct people to Whatsapp automation funnel?

[@chatimize]

@@prashantgoswami2448 Yes, that is possible!

[@davidoludepo]

Hi Joren, can a chatbot be created and added to an already created group chat?

[@chatimize]

Hey David! Unfortunately not... WhatsApp doesn't allow chatbots in groups.

[@davidoludepo]

​@@chatimize Thank you

[@hamadpashua1086]

hellow.. Whatsapp channel was turned off i get this message from the channel created is there a way to clear it.. because i real need that channel back

[@chatimize]

Where do you get this message in ManyChat? And do you see something inside your logs? (Settings > Logs)

[@hamadpashua1086]

@@chatimize yes thanks for reply but i have already work it out.. one thing if you can help. i want to send image from server to chatbot whatsapp but cant find that feature. can you help me out pal

[@chiamakaprecious4739]

Is it possible to add answers to the questions , so the chat box interacts with the user? Eg like connecting a bible to the chatbox so it automatically provides answers from the Bible based on the input of the user

[@chatimize]

I think it’s possible if there is an application that has the contents of the bible.

[@moetheoneandonly8091]

Hi Joren, what if i want to export the user inputs(name, email ..etc) to google sheets and then retrieve it to my website. is it possible?

[@chatimize]

What do you mean by "retrieve it to my website"?

[@moetheoneandonly8091]

@@chatimize import the data to my website from Google sheets

[@chatimize]

@@moetheoneandonly8091 Yes, you can do this by using the Google Sheets integration of ManyChat.

[@moetheoneandonly8091]

@@chatimize thanks for replying, but can I do it to export the data from Google sheets and then autocomplete a forum in my website with the data exported?

[@zippydoodar]

Would you only have the bot on your home page or can it be installed on multiple pages if required? Thanks

[@chatimize]

What do you mean with “your home page”?

[@zippydoodar]

@@chatimize I assumed, like FB messenger that it could be placed on the bottom of a website home page for visitors to message the business when they are on the website. Thanks

[@chatimize]

@@zippydoodar Currently, this is not possible, because ManyChat doesn't give us a "WhatsApp website widget". But maybe they will add this in the future!

[@abdussamedmanav9359]

Since I was already using WhatsApp Business, I followed the instruction that I should first delete my WhatsApp Business account and apply. I followed the confirmation instructions via Facebook and it is in the evaluation process. I am currently trying to log in to my WhatsApp business account again, but I am not receiving the code. Is it something related to the approval process or am I experiencing another problem?

[@chatimize]

Where are you trying to log in to your WhatsApp Business account?

[@abdussamedmanav9359]

on my phone@@chatimize

[@abdussamedmanav9359]

Those who try to message me right now are greeted with a message like this. I am in Turkey. Am I getting this because my account is not approved or can I not use it in Turkey? 'Your message could not be delivered. This business can't chat with phone numbers with your country code'.@@chatimize

[@chatimize]

Once you connected your WhatsApp Business to Manychat, you cannot use it on your Phone anymore.

[@Rzayek-x6q]

@@chatimize Than how can we login into the business account again?

[@NobtechAI]

can we integrate n8n flow of whatsapp webhook in this?

[@chatimize]

I think that's possible. What do you want to do?

[@esportscircket8049]

how to connect the many chat with sql database?

[@chatimize]

It’s difficult (maybe even impossible) to connect Manychat directly to a SQL database. Do you have an API that is connected to the database?

[@vontdeux]

How to create more than 3 user input choices on WhatsApp channel?

[@chatimize]

Do you mean 3 User Input choice (with the user input block) or more than 3 buttons?

[@vontdeux]

@@chatimize either.. I just need user to pick between 6 choices.. And based on this 6 choices.. I need to reply back to them 6 different way

[@chatimize]

@@vontdeux It's not possible to do this with buttons, you can only do this with User Input. This is actually something that I explain in my WhatsApp Chatbot Starter Package course (access = $9). Are you interested?

[@axecapital1]

Hi, can i let user decide in ManyChat if they prefer messanger or WhatsApp ? My deal is , nor everybody has WhatsApp , not everybody had messanger … so if there is kinda all in one and it will ask user …

[@chatimize]

You can ask it at the start of the conversation and provide a link to the correct channel. If you want to ask it before, I would recommend adding two seperate buttons to your website (for example)

[@axecapital1]

@@chatimize yes , was thinking about that . One button but it will show two options … to kinda make this split on my own …

[@chatimize]

@@axecapital1 Yes indeed!

[@yofi2614]

Can you kindly explain what do you mean? I have seen you got the answer, but I go over the comments section and I did not understand your question, what do you mean by what do they prefer, they already apply to you through the channel they chose isn't it?

[@donaldhazangwe8812]

hi is it paid to get a many chat pro license want to start a trial but its failing

[@chatimize]

Yes, you need to pay in order to get a Manychat Pro license.

[@murodbekvohidov]

Hello, Chatimize. Can you please recommend best WhatsApp chatbot builder with AI and have best prices? I have some researches and is Dialogflow is good or there are other better options?

[@chatimize]

Hey Murodbek! Dialogflow is great for their AI, but pretty hard to store user information. I would recommend using ManyChat and integrating it with Dialogflow

[@Hamza-dw4iw]

after connecting the new number with Manychat how can we use that number directly on Whatsapp to contact our users?

[@chatimize]

Users can start a conversation with that number and that will immediately start the chatbot created with ManyChat.

[@Omer-j6j9h]

In manychat, I have to be a pro account in order to make a WhatsApp chat bot?

[@chatimize]

Nope! You can also use the free account, but you have limited features.

[@Omer-j6j9h]

@@chatimize what are the limits?

[@chatimize]

You can't use some of the features, such as Data Collection and Integrations. Also, it's free up to 1,000 contacts. Once you go over that, you need to pay (even if you delete the contacts).

[@Caleb-Pinheiro]

Excelente aula! Obrigado 🙏. One question: Whatsapp needs to be connected to the internet for the chatbot to work?

[@chatimize]

Nope, that is not required. You just have to connect your WhatsApp account to ManyChat. But of course, you need to use some internet to use ManyChat.

[@Caleb-Pinheiro]

Great! In this case, WhatsApp is active in some type of ManyChat Cloud?

[@zippydoodar]

So it looks the same as FB messenger apart from the initial setup, is that right?

[@chatimize]

Yes indeed! And it has some small changes: - With WhatsApp you do not have quick replies, you only have buttons - When asking for the email, there is no bubble a user can click on - If someone starts a conversation on WhatsApp, you do not know their first name. But you do know their phone number!

[@zippydoodar]

@@chatimize So can you ask them their name, then use it in replying automatically from then on?

[@chatimize]

@@zippydoodar Exactly!

[@michaelmora4150]

Broth una pregunta, los mensajes son limitados?

[@chatimize]

Yes, this is because you also need to get approved for the WhatsApp Business API. Here is a video on how you can do that with ManyChat: kzbin.info/www/bejne/i5a8goqsrd6Zha8

[@RamonChiNangWong078]

It looks nice, but not what I'm looking for with these kiddies drag and drops. Is there a way to integrate this with a terminal? Just so I can wire it up with GPT-3

[@chatimize]

This is not possible with ManyChat.

[@starechec007]

🚑⚠⚠Please i have a question, can I run a FB ad with the same number so the client reach this chatbot ?? ⚠⚠

[@chatimize]

Yes, that’s possible. Just set “WhatsApp” as the destination inside your Facebook app

[@starechec007]

@@chatimize thanks for your feedback

[@aazertyiop7777]

hello your are using whatapps buisness api , it's free ? and easy to create ? I mean I want to use interaction button I need to have an entreprise?

[@chatimize]

Yes, we are using the WhatsApp Business API via Manychat. For a button, you don’t need Enterprise stuff, just a number and Manychat account

[@eslamramadan6883]

Can this be used to send cold messages to contacts or does it just reply?

[@chatimize]

You can only send messages to people that talked to your chatbot in the last 24 hours

[@bapipra8340]

Hello, this is really helpful. Can we get the chatted details in a file like json and store somewhere?

[@chatimize]

What chatted details would you like to send? In ManyChat, you can use an External Request Action to export data to other systems with json.

[@vuyokaziningi4291]

How do i creat a test for students on whatapp with a timer

[@chatimize]

What you can do is a assign a tag to a user once they have finished the test, for example the tag “Finished”. Then at the beginning of the test you set a Smart Delay of 5 minutes (time they get). After 5 minutes you check if they have the tag, if they don’t have it, you need to stop the test.

[@vuyokaziningi4291]

Think this needs a video

[@chatimize]

@@vuyokaziningi4291 Good idea, I will add it to my list!

[@jimmyjfm8880]

bro, I connecting WhatsApp to many chat, of cause I using a new number but, i follow your tutorial but still cannot connect, i show "We can’t verify the Meta Business Account that you selected. Go back to the previous screen to select a different account, or go to Meta Business Manager for support." . need help

[@chatimize]

That's weird, because you don't need to be verified in order to have a WhatsApp chatbot. Is it possible you record a screen recording of the steps you take and send it to [e-mail]? Then, I can have a better look at it :)

[@jimmyjfm8880]

@@chatimize ok

[@pilarromanfadu6118]

Hi. Could you fix it? I'm having the same problem

[@superstarwebtech]

Hey, I am getting this problem of verification code. I have waited for hours but didn't get any verification code. Any solution?

[@chatimize]

Did you try to resend the verification code? And maybe switch your phone on and off?

[@lalolozada]

Do they have a mobile version ?

[@chatimize]

What do you mean with a “mobile version”?

[@azaty]

it says 250 conversation limit... Does it mean my bot can auto-reply to only 250 people? that's not good

[@chatimize]

Good question! Where do you get this error? And are you on the Free or Pro plan?

[@azaty]

@@chatimize does “Unlimited customer-initiated conversations” mean that if a customer starts conversation first, then I can send anything in 24 hrs? For free? Or is it limited to 1000 customers only?

[@chatimize]

@@azaty You can send anything in the 24 hour window. With WhatsApp, the first 1000 user-initiated conversations are free (each month). If you have more than 1000 conversations in a month, you need to pay per conversation. The price of a conversation depends on the country you are in.

[@azaty]

@@chatimize thank you very much, that’s what I though. So basically it means that free auto-replies are limited to 1000 customers only…

[@chatimize]

Yes!

[@pixameedia5568]

where can I buy phone numbers?!

[@chatimize]

This depends on your country. But I bought mine at a local telecom company. You can just buy a normal telephone number as you would normally do.

[@Siva-e6k]

Its a paid Integration. All messages we send on whatsapp we will need to paid meta right?

[@chatimize]

The first 1,000 user-initiated conversations are free every month. If you have more than 1,000 user-initiated conversations, you need to pay per conversation to Meta.

[@Siva-e6k]

@@chatimize what is user initiated and business initiated?

[@chatimize]

​@@Siva-e6kUser-initiated is when a user starts the conversation with your WhatsApp Chatbot. Business-initiated is when the WhatsApp Chatbot starts a conversation with the user (this needs to be done with Message Templates)

[@Siva-e6k]

@@chatimize if there is any need to verify our business in facebook. How much time its take?

[@chatimize]

It can be done pretty quickly, often within a week. Here is a video on how you can do it: How To Verify Your Facebook Business (And use all WhatsApp tools) kzbin.info/www/bejne/b5Snm5SVYt5rfLc

[@nivocoelho6502]

Is many chat free to use?

[@chatimize]

Manychat has a free plan up to 1000 contacts with basic features. If you reach those contacts or want more features, you need to go with their Pro plan

[@Learnmize639]

please tell me any free tool how i create chatbot for free please

[@chatimize]

You can use ManyChat: chatimize.com/mc/. It is free up to 1,000 contacts with basic features

[@Learnmize639]

@@chatimize chat api free or not?

[@chatimize]

@@Learnmize639 What do you mean with "chat API"?

[@Learnmize639]

this tool is free?

[@chatimize]

ManyChat has a free plan which gives you access to their basic features for the first 1,000 contacts. After that, it will cost you $15 per month and the price goes up with the number of subscribers you have. Check my review for more information: chatimize.com/reviews/manychat/

[@angelbaney]

Hello 👋

[@chatimize]

Hey! 👋

[@esteams]

Is this free?

[@chatimize]

Manychat offers a free plan up to 1,000 contacts with Basic features. After that, you need to use Pro. If you want to have one month of the Pro plan for free, use this discount code: joren_wouters_mc_edu

[@esteams]

@@chatimize I want to ask also Plz can I use the chat bot on my personal WhatsApp business account ? I don’t want to use a separate account for it

[@chatimize]

It is possible, but WhatsApp recommends buying a new number and connecting Manychat to that number.

[@kessbeats603]

Hello

[@chatimize]

Hey! 👋

[@diohpriestly5414]

Is it free ?

[@chatimize]

Manychat has a free plan with basic features, as long as you stay under 1000 contacts. When you want more features or go above the 1000 contacts, you need to go with their paid plan (starts at $15 a month).

[@hengfohtongmedicalhall4802]

Hello, understand we have to get a new mobile number to work with manychat. May I know whether there is any way to integrate with existing working mobile number with whatsapp. Reason is that we have many customers who already know our existing working mobile number. Thank you

[@chatimize]

Maybe it is possible, but it will be harder to connect. I recommend contacting Manychat Support for this.

[@hengfohtongmedicalhall4802]

@@chatimize thank you for your advice

[@filippo2621]

Do you think is possible build a chatbot (on whatsapp) using Manychat that allow food ordering?

[@chatimize]

Yes, I think that will be possible. But I think it is good to have a look at Uchat (chatimize.com/uchat/), because the have more WhatsApp eCommerce features than ManyChat.

[@phaniindra4353]

one doubt do i need whatsapp api for this or whatsapp business is enough to not get banned in the future

[@chatimize]

You need to use the WhatsApp API. But you automatically do that when using Manychat. So just use Manychat and you are fine.

[@phaniindra4353]

@chatimize so do I need a website for WhatsApp api and address details?

[@chatimize]

You need an official business only.

[@haroonthaheem5199]

can we connect manychat whatsapp to our website?

[@chatimize]

You can do that by adding a button to your website. But it is currently not possible to show a website widget

[@cheeyeanglee5571]

Hi，when i verify my whatsapp number but it came out these word , how can i fix it? the tutoriol ask me to delete my whatsapp account , any solution to connect my whatsapp with manychat? This number is registered to an existing WhatsApp account. To use this number, disconnect it from the existing account. Then, return to this page and re-enter the number. Note: It may take up to 3 minutes for the number to become available

[@chatimize]

Hey Chee! I recommend adding a new number to your Facebook Business account and adding ManyChat to that number. It’s best practice to never use the same number for multiple WhatsApp accounts.