How to Develop a Quarterly Business Review (QBR)

All-star panel from Pulse 2014 discussing best practices for managing a Quarterly Business Review, or QBR. Panelists include Stephanie Stapleton, Director of Customer Success at Gild, Nina Bankar, Senior Customer Success Manager at Pulse, April Oman, VP of Customer Success at Zuora, and Helen Valentine, Director of Customer Success Operations at Workday.
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[@kevinlevine5543]

Really good information for those serious about customer success.

[@mikeferry3391]

Was general examples of how companies interact with their customers not how to develop QBR. It would have been great if you had shown the slides. We are missing most of the meat of this presentation. Ugh.

[@mikeferry3391]

Thanks @@ronaldeddings

[@GarimaGoswami-c4s]

Was this link ever shared? @@mikeferry3391

[@samuelnesslon]

Lee Joseph Jackson Carol Miller Elizabeth

[@prasadkandra]

Gainsight talks content can be great with some presentations, data slides, infographics and etc. Else, talks are mostly bland n boring

[@DaVionMcILwain]

13:45