How To Diagnose Your Amana Washing Machine: Chip's Guide to Manual Diagnostic Mode

In this video, Chip demonstrates how to diagnose critical systems in your Amana washing machine, or any washing machine with a timer cycle selection knob and six tic tac-shaped LED lights below it. Chip shows how to retrieve the service manual, put the machine into manual diagnostic mode, and check each system in a sequential pattern. This step-by-step guide is easy to follow and requires only a few common household tools. Learn how to repair your washing machine for free. Below is a list of parts you may need if any of these test fail on your machine and you need them to make a repair.
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Amana Lid Lock: amzn.to/3Jryw26
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Amana Shift Actuator: amzn.to/3JvNwfg
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Amana Control Board: Search for your specific washing machine model number to find the correct control board for your machine.
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Harper & Knowles
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Thanks for watching!

[@ben_bot_]

This is the best walkthrough of washer problem diagnosis I have been able to find on KZbin. Concise, correct information presented very clearly. I learned a lot in the last 7 minutes and 47 seconds. Thank you!

[@HarperandKnowles]

I’m glad you liked my video. Thanks for watching!

[@hopeluvmesume1st44]

What is the next step if the lights won't come on. It didn't get past the first step

[@HarperandKnowles]

I’d check to make sure there is power going to the machine. If you have 120 volts verified then there is something wrong with the control board. Thanks for watching!

[@ms.lovelace5049]

I AGREE..! 🤦🏽‍♀️

[@HarperandKnowles]

Thanks for watching!

[@petermaz701]

Wish I had found somebody like you around here to service some of the machines I had at one time. Fully experienced and old school.👍🏻👍🏻👍🏻

[@LightQubed]

Chip, you are the best! I work on everything from computers & lawn mowers to our cars & gas trimmers but rarely appliances. I was getting ready to purchases a $15 Amana service manual online when I found your wonderful video… & there was my service manual paper copy taped inside the washing machine right where you said it would be! I am still reading & diagnosing the washer’s symptoms but you saved us purchasing a manual & I’ll probably fix the machine between that & your helpful video… many, many thanks!!!

[@HarperandKnowles]

I’m glad my video was helpful. Thanks for watching!

[@vincentkosik403]

That was a great presentation >.I just helped my neighbor with hers and changed the lid lock...did not even know about the diagnosis procedure...why so complicated. Motherboard..might not want to replace because it s more than machine crazy. I own an old whirlpool..very simple design and won't break down

[@HarperandKnowles]

The old ones were built well. Thanks for watching!

[@meancuisine8]

One of the best tutorials on KZbin for ANYTHING. You have an excellent demeanor, superb editing skills, and one of the best instructional vocabularies I have listened to. Keep the fantastic content coming!!!

[@HarperandKnowles]

Aw, gee! You are too kind! Thanks for watching!

[@jessequinn8158]

One of the best how to videos I've ever seen

[@HarperandKnowles]

I am so glad you liked it. Thanks for the kind comment and for watching too!

[@hear2pla]

Thank you this was most helpful

[@HarperandKnowles]

I’m glad you liked it. Thanks for watching!

[@eapauto]

A very good job of explaining the procedures to fixing these machines,. Thank you sir, my washer is repaired!

[@HarperandKnowles]

I am so glad the video helped! Thanks for watching!

[@RachaelLoomas-s7x]

YOU SAVED ME FROM HAVING TO BUY A NEW WASHER!!!!! THANK YOU!!! I just ordered a new valve body. THANK YOU!!!!

[@HarperandKnowles]

I’m glad I could help. Thanks for watching!

[@jessicathwaite1157]

Thank you so much! This was such a helpful video--you helped us find and fix our problem (clogged intake valves) in under 30 minutes!

[@HarperandKnowles]

Great to hear! Thanks for watching my video!

[@ihateliberals2]

What if you still cannot put it into diagnostic test mode?

[@Nikki-er2bm]

Thank you sir for your wonderful video! It helped me fix my washer and saved me hundreds! You are an amazing teacher! Thank you again!

[@HarperandKnowles]

I am so glad you found my video useful. You are one of the many viewers that took the time to let me know my efforts are appreciated. Thank you for watching!

[@RafeLight-ph7qi]

Seriously the best and most well explained information on the web. This man knows his stuff. Thank you sir

[@HarperandKnowles]

Thank you for that vote of confidence and thank you for watching too!

[@CherryTsDesigns]

The best instructions I’ve seen so far ❤ thank you! However I’m afraid to check mine bc I’m pretty sure it’s the circuit board due to what you said at the end 😂 my amana washer has done this since the beginning of its life, and the dryer no better. It starts and stops on its own. But seriously thank you! You’ve helped me more than the house call people.

[@HarperandKnowles]

So glad to be of service. Thanks for watching!

[@IamME-i8p]

Thank you so much for your video! It saved us hundreds of dollars and we found that it was the actuator that needed to be replaced by following your wonderfully detailed video

[@HarperandKnowles]

My pleasure. It is rewarding to know that I help a few people with my video efforts! Thanks for the positive feedback!

[@kimrodeffer9225]

@@HarperandKnowlesI’m just getting the clicking back and forth with the lid lock and no red light for the lid I’m assuming it is the lid lock I need to replace but does the machine go back to normal mode after doing the test mode on its own?

[@HarperandKnowles]

If it just click, click, clicks constantly then it is the lid lock. Yes, the machine will time out and cancel the diagnostic mode itself. Thanks for watching!

[@kimrodeffer9225]

@@HarperandKnowles thank you so much ❤️ I just happened to come across this video when trying to figure it out. I wanted to cry thinking I had to get a new washer lol

[@HarperandKnowles]

My pleasure! I’m glad I was able to help.

[@sunsoulco]

I AGREE WITH EVERYONE ELSE!! THIS WAS AMAZING!!!! THANK YOU SO MUCH 😃😃😃

[@HarperandKnowles]

Thank you very much for watching!

[@robertdavis7254]

Chip just saved me a ton. Many thanks

[@HarperandKnowles]

You are very welcome. Thank you for watching!

[@chevyboi600]

Wanted to say MEGA THANK YOU for this video it help me diagnose and repair a issue I’ve been chasing for a couple months now. I just hope this inexpensive amazon product lasts.

[@HarperandKnowles]

I’m glad it was helpful. Thanks for watching!

[@geaton1561]

Thank you so much for this tutorial! My washer gets to the "wash" light then sits there forever (after having drained and *i think* spun -- the clothes aren't sopping wet but not as dry as they should be if they were spun properly). It sit at this stage for 2+hours (wash light on). Finally I turn it off and advance the knob to drain/spin, press the start button and it finishes quickly. This seems like a control panel problem, right? The machine is in a very tight spot and pulling it out to access the back would be difficult. I don't even know how they got it in there.

[@HarperandKnowles]

It could be a control board problem but I have also seen a faulty shift actuator cause this too. Thanks for watching!

[@mrmickel4341]

I really appreciate you responding.

[@HarperandKnowles]

My pleasure!

[@KANDIIPARADISEDaleStreetMgmtLL]

Thank u so much! You are the real mvp

[@HarperandKnowles]

Glad I could help. Thanks for watching!

[@jamesmoorehead5275]

Wonderful video, Thank you.

[@HarperandKnowles]

You are very welcome! Thanks for watching!

[@Zed_1322]

Thank you Chip. You tha man

[@HarperandKnowles]

Thank you for watching!

[@janeteberhardy2981]

Thank you, that was very helpful, now I can go buy a new machine as the control board is most likely the problem and will cost me almost as much as I paid for the machine new to begin with. I bought the machine in 2021 and replaced the water valve 4 months ago. so much for "American made" We try to buy local and made in USA but I can see that no one makes anything of quality...So sad. Thanks again

[@HarperandKnowles]

But they do still make quality machines. Check out this video. The Best Washing Machine You Can Buy In 2024 kzbin.info/www/bejne/p53OlauNm7mNjNk. Thanks for watching!

[@tracyurueta7611]

My Amana completed cycle, but continues to run. I have to hit cancel button or open the lid to get it to stop running. I don't know what it's doing while it continues to run/make noise like it's running. My clothes do come out clean, though. Thank you for this very informative video. I'm intimidated to try to fix myself, though.

[@HarperandKnowles]

I think you are talking about the water pump running. Hold down the start button until it stops. You may be experiencing a suds lock condition. Thanks for watching!

[@marysanchez7512]

Great tutorial 😮👍

[@HarperandKnowles]

Thanks for watching!

[@javiergomez6154]

excelent teacher thank you very much

[@HarperandKnowles]

Thank you for watching!

[@omornomusic]

Super helpful video!! Thanks!

[@HarperandKnowles]

Thank you for watching!

[@ScottWesson-uj9uu]

First off, Thank You for this great tutorial. I have concluded that my shift arm is not working but now that I’ve removed it, should I be able to rotate the arm ? It won’t budge.

[@HarperandKnowles]

Yes, you should be able to move it. It sounds as if your splutch is bound up. I’d remove it and possibly replace it if it is scarred and melted inside. Thanks for watching!

[@ScottWesson-uj9uu]

The splutch looks good and moves fine. I was just wondering if the electric actuator would move by hand after I removed it.

[@HarperandKnowles]

No, if it flops around it should be replaced.

[@ScottWesson-uj9uu]

Thank you

[@nothankyou5524]

Nicely done. Nicely done, indeed. Subscriber.

[@HarperandKnowles]

Thanks for subscribing!!

[@chriscivic9394]

Hey man , amazing video here . Ran the full diagnoses everything worked as it should except the spin cycle and agitate. Replaced the shift actuator and still have no luck just an electrical hum . Belt is in new condition but almost looks as it’s running itself off but have not witness any movement / spin

[@HarperandKnowles]

An electrical hum could be several things. If it happens as soon as it’s plugged in then hold down the start button until it quits, 30 seconds or so. If not that it could be the motor or the capacitor. Replace the capacitor first. Other than that all I can do is guess without being right there myself. Thanks for watching and good luck with the repair!

[@chriscivic9394]

@@HarperandKnowles thanks I’m guessing it’s the motor , I noticed the pulley on it was dropped down few inches and not parell to the other .. the electrical hum is only when trying run spin cycle in diagnoses so assuming it’s the motor under load not moving

[@HarperandKnowles]

Or that pulley could be stripped out.

[@chriscivic9394]

Wish could leave a video aha , is there suppose be any play in it ? I can lift it up and down well over inch

[@HarperandKnowles]

It depends on which motor you have but this could be your pulley amzn.to/3Gq3TZR

[@Zed_1322]

Gave a like just bc of the tittle. It doesn’t get more specific than that.

[@HarperandKnowles]

Well thanks for the like!

[@davidwilkinson9385]

Thanks so much for your excellent concise and detailed diagnostic process. I only had one question will the machine not even enter this mode if there’s no water pressure on the valves.

[@HarperandKnowles]

No, it should go into diagnostic mode with or without a water supply. Thanks for watching!

[@davidwilkinson9385]

@@HarperandKnowles thanks yeah this one is not responding at all, when you plug it in you hear a quick faint what sounds like the motor wanting to engage , then nothing. I’m suspecting the control board. Is there an out put in the board I can look for that would confirm whether or not the board is an issue?

[@davidwilkinson9385]

This is an Amana NTW4516W3

[@HarperandKnowles]

Try holding down the start button for about 30 seconds or more. Then try it again.

[@davidwilkinson9385]

@@HarperandKnowles tried that twice still no go.

[@juleehagerson9753]

Thanks!

[@HarperandKnowles]

Awe, thank you Julee! That really made me smile!

[@BrunoFerreira-sf6gr]

NICE...👍👏😁....HELLO BRASIL...🙋‍♂️🇧🇷

[@HarperandKnowles]

Thanks for watching Bruno!

[@flaxmd3625]

Thank you so much!!! Do you have a video for replacing a Lid Lock, for a top load washer? Please and thank you.

[@HarperandKnowles]

You know, I'm glad you asked this question. I know that in several of my videos I replaced a lid switch but I can't seem to find a specific video. I will certainly make a video exclusively on that subject. In the meantime here is a link to a great video on that topic. kzbin.info/www/bejne/qWWzgaGsjNOLfKssi=1yFTiABAqWoSsluC. This should work for your Amana washer too. Thanks for watching!

[@mywhorled]

Thank you for the video sir. All diagnostic checks came back good on Amana NTW4516FW3. It's been stuck on sensing after washing tennis shoes. Board is the only option. Wish it had been the sensing actuator or something simple.

[@HarperandKnowles]

You might find a good used board on eBay. Thanks for watching!

[@mywhorled]

​@@HarperandKnowlesbought a control board on eBay from a trusted dealer. Same problem still exists. That is upsetting.

[@HarperandKnowles]

And the lid lock tested good? Unfortunately l’m limited to only guessing without being able to diagnose it myself.

[@mywhorled]

@@HarperandKnowles yes it did but would not lock upon delayed advancement to wash cycle. Wash cycle then sat still . Upon further research saw a burnt capacitor residue on old board housing yet new board behaved the same. Convinced that new washer is the best choice. Recalibration showed all clear of errors but continued malfunction.

[@HarperandKnowles]

Get you a Speed Queen. You won’t be bothered for at least 25 years!

[@soniatsai7106]

Literally saved my bacon thank you

[@HarperandKnowles]

You are so welcome. I’m so glad my video helped you. Thanks for watching!

[@smallworldprincess]

Hi Chip, thank you for your video! I ran my machine though the test sequence, it works perfectly until the low agitation test where machine remains inactive (clicks, nothing mor). I replaced my shift actuator today, and unfortunately it is still not making any movement at that step, so I am concerned I wasted money on the wrong part. Thank you for any insight you could provide.

[@HarperandKnowles]

I would suspect the splutch. Thanks for watching!

[@XxalightnerxX]

Hi, my washer would fill then wash but it would not advance into the spinning although i tested the spinning function in the diagnostic and it started up there. I thought maybe it was the lock but i bypassed it and that worked fine after. After i bypassed the lid it still wouldn't advance

[@HarperandKnowles]

I need to clarify something important for you and anyone else reading this. The lid lock on these machines is a two-part mechanism: one function is a lid switch that communicates the lid's position to the control board, and the other is the actual locking mechanism. Both of these functions are critical to the washer's operation, and the control board must receive correct signals from both to function properly. Bypassing the lid lock or switch is not just a simple workaround-it disrupts the machine's logic, leading to cycle malfunctions and potentially damaging the electronics on the control board. This can result in expensive repairs or even render the washer inoperable. If you're having trouble with the spin cycle or any other function, I strongly advise against tampering with safety features like the lid lock. Instead, let's focus on proper diagnostics or seek help from a qualified technician. For everyone else, please take this as a reminder: bypassing safety features on your appliances can cause more harm than good. It's always best to troubleshoot within the designed parameters or get professional assistance.

[@XxalightnerxX]

@@HarperandKnowles then what could be the issue it wasn’t working properly like not going past wash cycle before I tampered with the lock

[@smokeynmeg]

Great video! My washer made it threw all the test fine. But when it goes threw the reg cycle it does nothing on the wash mode. What should I replace?

[@HarperandKnowles]

I’ve run into this problem several times and it’s quite frustrating to try to run down this problem. Sometimes but not always it’s due to a malfunctioning shift actuator/tachometer. I’d change that first and while under there be sure there is no trash or debris inside the metal case where the black wheel that runs through the tachometer part of the actuator is. Good luck and thanks for watching!

[@CathyCalden]

I followed your instructions on this video and have done all these tests. My washer does not rinse. I did not see a test for the rinse cycle. Do I set the washer test mode so the rinse light is illuminated? The diagnostic codes I got were F4 E0

[@HarperandKnowles]

On these washers all rinses are in cold water. If the cold water valve isn’t supplying enough cold water in a timely fashion it will time out and pump out and stop on the rinse cycle. I suspect when you check the cold water it just trickles in. If you are getting enough cold water then I’d suspect the shift actuator. So if it’s the water valve the your tub will be empty of water because it pumps out. If it’s the shift actuator your clothes will be floating in a full tub of water and stopped on the rinse cycle. Good luck with your repair!

[@jcspinkston]

Thanks for the video! I found the manual, got into diagnostic mode and when it came to test the agitator...nothing. Would this most likely be due to an issue with the shift actuator?

[@HarperandKnowles]

Yes, it sounds like it isn’t shifting. Thanks for watching!

[@francheskairizarry6145]

If the drain pump is not functioning will it not allow it to move past the sensing step?

[@HarperandKnowles]

Go through the diagnostics in the video and determine which component is faulty then replace it. Thanks for watching!

[@mrmickel4341]

It starts its cycle. And will go through all the cycles over and over until unplugged.

[@HarperandKnowles]

Yep, I think you’re right. The control board is malfunctioning. Thanks for watching!

[@austinsolache9329]

Do you know if this washer has a jewelry collector if I accidentally left it in my pocket?

[@HarperandKnowles]

As far as I know washers don’t have such devices. I have found numerous jewelry items inside of dryers though. If I was searching for lost jewelry I’d go into the dryer. Unfortunately most of the jewelry I find has been damaged after going through the wash. Thanks for watching!

[@sdsdjbs]

Great video! Very Detailed. I get no fill. Replaced lines and inlet. All other error checks are fine (just no water fill). Any suggestions? Thanks!

[@HarperandKnowles]

Make sure you are getting a good supply of water to the valve. I have change valves and forgotten to turn the water back on. You can remove the hoses and be sure water is running by directing them into a bucket. Make sure you haven't forgotten to plug the new valve body into the control board. If both hot and cold test fail it might be a problem with the wiring or a control board failure. Hope this helps and thanks for watching!

[@sdsdjbs]

Thanks! Looks like I'm down to the control board (which is odd, as the diagnostics work and it seems okay), but hoses, valve (plenty of water coming in) and the inlet test okay. @@HarperandKnowles

[@davew5313]

So ive replaced the spluch assembly and the actuator. Still doesnt spin or agitate would that be the motor itself? I noticed when i removed the belt protector that the spluch and other pully wheel were rubbing on the plastic protector. Im wondering if that caused the motor to burn up? On agitate it will only move a little back and forth. This is still happening after changing those parts now im out 200 and still dont have a working washer

[@HarperandKnowles]

It’s hard to advise when I can’t diagnose it myself but I’d try changing the capacitor and then the motor. Still, that may not fix it. Thanks for watching!

[@christineleary1688]

Hi! This video is great!!! I will begin my search for a solve again but thought I’d ask…. My Amana will go through the whole wash cycle, but enough water is not being spun out of the clothes at the end of the cycle. So when the washing machine is done, my clothes have to be wrung out and there’s so much water in each of them I can’t wring them out thoroughly. There is no standing water in the tub. It’s just all in the clothes… Any ideas?

[@HarperandKnowles]

If the clothes are just lying there and not pushed up against the side of the spin basket they didn’t spin out. That could be a shift actuator or splutch or belt issue. If they are up against the side that could be a pump or leaking water valve issue. Unfortunately I can only guess without being able to diagnose the issue myself. Thanks for watching!

[@christineleary1688]

@@HarperandKnowles oh! Hmmm…. I think maybe they were just laying there

[@christineleary1688]

Trying to decide if I should try to repair this myself or just get rid of it. I purchased it from someone on Facebook marketplace who had just bought a home and had their own washer and dryer so they were getting rid of this one.

[@vs1753]

@@HarperandKnowles thank you for the great info!!!

[@HarperandKnowles]

My pleasure! Thanks for watching!

[@billbruces]

Hi Chip, Thanks. Great video. I'm looking at my daughters Amana NTW4705EW1 (it won't spin, just a light clicking sound) everything else seems to work. I'd replaced the suspension rods / washers a few months ago and somewhere in that process the repair manual disappeared. Do you know where I can find one on the web? I've searched but had no luck. Thanks Bill

[@HarperandKnowles]

That clicking is probably a bad lid lock. Due to copyright issues the manuals aren’t easy to locate on the web. Thanks for watching!

[@billbruces]

@@HarperandKnowles Clicking sound likely was actuator. It failed both the spin and agitator tests with same clicking sound. I disconnected the machine and upon inspection the actuator was stuck in the middle position. Once I took it out I could easily move the splutch back and forth between agitate and spin positions. I ordered a new actuator today and I'm reasonably confident it will fix it. Thanks for the help.

[@HarperandKnowles]

If the arm on the actuator flops around when you shake it then you are correct. Even so it probably is the actuator.

[@aarongrainger2545]

Can you show me how to put a older style whirlpool direct drive washer into test mode? non computer style

[@HarperandKnowles]

There is no test mode for these machines. Thanks for watching.

[@aarongrainger2545]

@HarperandKnowles what I was trying to do was see what the bottom half of 2 piece agaitor was doing without water, but I remembered how, by finding that spot behind the timer knob and turning the knob to that spot and pulling the button out

[@DeAngelaMcClain]

Love your videos. My washer just stopped working after I did a couple loads days before. I was able to get into manual diagnostic mode but the start button won't work. The led light is on in the back of the board. Any ideas what I can try. I checked everything did the lid 6 times but the start button still won't work..thanks

[@HarperandKnowles]

Thank you for your kind words! I'm happy to help, but I'll need a bit more information. Could you please let me know the make and model of your washer? Additionally, have you checked if the start button on the console is actually making contact with the switch soldered to the board? Once I have this information, I'll be better equipped to offer some suggestions. Looking forward to helping you get your washer up and running again!

[@DeAngelaMcClain]

@@HarperandKnowles Thank you for your response your awesome.. the model number is NTW4516FW3 I took the board out and looked at the button and it pushes down but still didn't turn on..

[@HarperandKnowles]

If you aren’t getting any response from your start button you probably need to replace the board. You can also check the capacitors on the board for swelling or popped tops. Sometimes changing a bad capacitor will fix a board issue. I hope this helps but not being able to examine the machine myself limits what I can do for you. You might be able to find a reasonably priced board on eBay.

[@DeAngelaMcClain]

@@HarperandKnowles You have been most helpful thank you so much. I'm following you page for more great repair knowledge. 🙂

[@wbroxson]

Thank you for this informative video. Amana NTW4651BQ1 washer is leaving lots of lint on clothes - thought agitator might not be working properly but diagnostic tests were all good. Any suggestions? I did wash a blanket before this issue.

[@HarperandKnowles]

I can’t think of any reason it would be doing that unless it was lint from the blanket. In that case it should clear up after a few loads. Thanks for watching!

[@charleswebb5128]

Can diagnostic be done with machine tilted back,so I can see underneath?

[@HarperandKnowles]

Why not put a couple boards under the legs, set your cell phone to record video and slide it underneath. It could be dangerous trying to tilt it. Gyroscopic forces, you know?

[@charleswebb5128]

Actuator is working,but no spin. Could it be the capacitor?

[@charleswebb5128]

Trying to be accurate.

[@HarperandKnowles]

Use the book on the inside left corner of the cabinet to check the fault codes. That will get you on the right track. A no spin situation can be many things. Lid lock/lid switch, shift actuator, tachometer, motor, belt, splutch, control board. I’d check the tachometer, that’s a common issue, but the fault codes will guide you to the solution.

[@charleswebb5128]

Thank u.

[@Dee_Shakur]

Hi do you have video step by step how to replace valve body ? And can I buy it from home depot ?

[@HarperandKnowles]

Here is a video that will show you how to do that, kzbin.info/www/bejne/p6KWaIx4gNdmp5o. Thanks for watching!

[@TinaYoung-ub9gr]

I have this Machine it trips my outlet any help i have the outlet replaced

[@HarperandKnowles]

I wouldn’t be able to help you without seeing the machine for myself. There is a dead short somewhere in it. Thanks for watching!

[@XeniaSuaiden]

My machine won't turn on, I tried the breaker and changing the plug around. Not sure if there's any troubleshooting for this in the manual, but there's only one way to find out! Gotta go get my screwdriver. 🙂

[@HarperandKnowles]

You got this! Thanks for watching!

[@tshaunscales8086]

Mimes refuses to go into diagnostic mode. Any help or is it the control bad?

[@HarperandKnowles]

I’ve only had a few that won’t go into diagnostics mode and yep, it was the control board. Thanks for watching!

[@enriqueayalajr4597]

My manual is missing about 1/4 of the 1st 4 pages(based of page numbers) and it wont go into test mode at all. Will work sporadically but not always an issue.

[@HarperandKnowles]

Check the plastic bag inside the cabinet for your missing pages. If your machine won’t go into test mode and you are sure you are doing it correctly then you probably have a control board issue. Thanks for watching!

[@toofloyd5325]

The error was F7E1 Amana said change the shifer assembly first ? If this washer is giving you that error code is that definitely the problem?

[@HarperandKnowles]

That would indicate a problem with the motor speed sensor. Since the speed sensor is located in conjunction with the shifter that would be the appropriate thing to do. Thanks for watching!

[@toofloyd5325]

Well I just went through every cycle manual and every thing worked. I just don't see how it would be the shifter assembly if everything worked in manual mode! Right? At the end of the video you said if ever thing works it is probably a control board ? What would you change if everything worked manually the control board , or bc it gave you a code F7E1 would you change the shifter assembly ? Thank you for the feed back!

[@HarperandKnowles]

Watch this video and test the tachometer. kzbin.info/www/bejne/bqjEpmmYna6pi7Msi=qDZ4TEhtQGJcx8HI. If it fails the test replace the shift actuator.

[@saundrarichardson1471]

My amana of washer started button will not work. What can I do to fix it

[@HarperandKnowles]

You can try several things. First hold the button down for about 30 seconds. Then lift the lid and close it and push start and release it. Next unplug the machine for 2 minutes, plug it, lift the lid and close it then push the start button and close it. Next try to determine if the button is stuck down. You can remove the back panel then with a putty knife depress the clips at each side of the console and lay it down. Pull the knob off the front and then remove the control board and turn it over to examine the button switch on the board. I hope these ideas will help you. Thanks for watching!

[@Cheycheyt1995]

My lid locks for the diagnostic test but not for the wash cycle, so I need to replace the lock on it?

[@HarperandKnowles]

There are models where the lid doesn't lock during the wash cycle but only during the rinse and spin cycle when the spin basket is moving. If your lid lock passes during the diagnostic test then it is probably alright. I would suspect the control board if your machine passes the diagnostic test but doesn't work during a the wash cycles. Thanks for watching!

[@debSilbert]

What if pressing the Start button doesn't do anything? That's what my tenant is telling me. Not sure I can even move into troubleshooting.

[@HarperandKnowles]

You should disregard what your tenant says and diagnose it yourself. If the pump is running, hold down the start button until,it stops. Open and close the lid and press start. Or just hold down the button for thirty seconds and see if that fixes it. Thanks for watching!

[@kimrodeffer9225]

I’m going to assume as my lid lock will not light up and I just get the clicking back and forth that it is the lid lock? And how do you get the machine out of test mode or does it automatically shut itself off?

[@HarperandKnowles]

If it just click, click, clicks constantly then it is the lid lock. Yes, the machine will time out and return to normal mode on its own. Thanks for watching!

[@BillBobbitt]

The bezel that holds the door lock in place has one of the ears broke off and I can't find it anywhere. Suggestion?

[@HarperandKnowles]

Replace the switch. Thanks for watching!

[@XsavioR38]

Boss, i followed it all, it passed but i still get magic smoke smell from the washer? Any ideas? some sorta electrical component smoked but it all works.

[@HarperandKnowles]

I'd start at the wall receptacle examine for hot spots. Open the console and look around in there. Then turn it up and look around in there. If its next to a dryer I’d examine it too. Thanks for watching.

[@XXXXDarkCaesarXXXX]

No Led lights, when I un plug and reply it makes a sound as if getting ready to run then stops 🤔

[@HarperandKnowles]

Try holding down the start button for about 30 seconds and lift and shut the lid. Thanks for watching!

[@janieelliott2140]

I’ll start my washer and when it’s in sensing mode it will stop filling and start making a clicking sound. If I open the lid and close it again it will stop clicking and start filling again for several seconds before it’s back to clicking. It will do this repeatedly until it completes the sensing cycle and when the clothes are done washing I’ll still have detergent stains. I’ve tried using pods and liquid and a normal amount as well as a small amount of detergent and still can’t figure out what’s wrong.

[@HarperandKnowles]

Change the shift actuator. That should fix your problem.

[@csmith563]

And if all lights stay lit, can hear 'drain pump grinding, what then?

[@HarperandKnowles]

Try holding down the start button about 30 seconds or until then pump and lights go off.

[@csmith563]

@@HarperandKnowles Will try, thank you..

[@MartinRodriguez-gx9cs]

So i ran the test on my amaña washer and when I got to the final step/ agitation all I got was a buzzing grinding noise. Nothing moved. Would you know what I would have to replace?

[@HarperandKnowles]

Without being able to diagnose your problem myself all I can offer is my best guess. I would suspect that the shift actuator isn't moving the splutch from spin to agitate. I would also remove the splutch and check it for ease of movement. Thanks for watching!

[@charitypotts2588]

My Amana washer fills up,agitates on wash cycle, drains,fills up on rinse cycle then drains&goes back to wash cycle. Will not agitate or rinse my clothes.Also clothes don't come clean and are still pretty wet.I replaced the shift actuator.Did not fix the problem. Can you help me?It's NTW4516FW3 model.Only about 3 years old

[@HarperandKnowles]

This sounds like a cold water valve problem. What I would suspect is your cold water valve isn’t flowing enough water into the tub before it times out. All rinses are cold water only. It may be flowing enough during the wash cycle because it is flowing warm or hot water. Do the diagnostic check as in the video for the cold water valve. Thanks for watching!

[@larrybrown8983]

done the diagnostics a couple of times with out any errors Amana NTW4516FW3 But during a real wash the rinse starts and shuts off in seconds. Even with out any clothes in the basket. Any ideas would be appreciated.

[@HarperandKnowles]

I have found many machines that will pass all the diagnostic test but will fail during a cycle. This is usually a control board problem. Changing the board will usually fix it. Thanks for watching!

[@kristelthacker2078]

I have a Amana washer (about 13 months old). The lights just went out and there's a draining sound (even though there's no water). Also the lid won't lock. Any ideas? I tried running the diagnostic (hoping the lights would come back on) but no luck.

[@HarperandKnowles]

Hold down the start button until the drain pump goes off. It sounds like it’s in a suds lock.

[@kristelthacker2078]

Thank you so much! For future knowledge, what causes suds lock?

[@HarperandKnowles]

Using a detergent that isn't HE (high efficiency) will cause it, something on your dirty clothes that caused an over abundance of suds, but mostly it's just a control board glitch. Probably won't happen again. It's just one of those things. I'm glad I could help you. Thanks so much for watching my channel.

[@darkyt8640]

This is what mine is doing did it work

[@konadayz426]

What if on agitate mode it only goes cw then nothing when it supposed to go ccw

[@HarperandKnowles]

I think I made a video about this once. Unfortunately I can't remember the title. Anyway it could be a couple things. First I'd change the capacitor and if that doesn't work I would suspect the motor. Thanks for watching!

[@konadayz426]

@HarperandKnowles I checked the capacitor it's good 50 microfarads. I ohm the drive motor windings. I thought it was the ccw windings but cw and ccw motor windings are all within spec's. I've checked everything only thing I can think is the control board

[@robertyoung4940]

My Amana washer is making a loud noise on the wash/rinse cycle, what causes that problem??

[@HarperandKnowles]

Watch this video kzbin.info/www/bejne/qImndoedbduUiLs. It may have your answer. Thanks for watching!

[@dannyprince597]

I have an Amana washer. Cold water not coming out. Hot water is good. Replaced water inlet valve. Still no cold water. Suggestions?

[@HarperandKnowles]

Perhaps there is something wrong with the water supply to the machine. Take the cold line from back of machine and run it in a bucket to see if you have good flow and no hose kinks. If that’s good try the hack in this video Amana Washer Making Noise When Filling | Hack This Issue kzbin.info/www/bejne/p6KWaIx4gNdmp5o while you reorder and get a good valve. Thanks for watching!

[@dannyprince597]

Thank you for the video suggestion. That was helpful. I installed a new inlet valve and still no cold water coming out. Is there any other remedies for this or is the inlet valve definitely the problem?

[@HarperandKnowles]

Did you try the hack described in the video I suggested to check and see if the cold water valve is the problem?. If not here is what to do. First insure that hot water flows through the hot water valve body. You can do this with the diagnostic check. Now, attach the cold water hose to the hot water valve. Next, swap the wires attached to the cold water solenoid and the hot water solenoid. You have to do this for the machine to work properly because all your rinses are cold water. Now check for cold water flow using the diagnostic check. If you still don't get cold water you have a wiring or control board problem. If it does then you have a water valve problem. You can also check the cold water solenoid for continuity. If the solenoid is broken you can use a good one from your old valve to fix it. I hope this helps!

[@dannyprince597]

I’ll give this a try. I’ll update on the results. Thank you for your time 🙏

[@holliesisco2057]

I replaced the lock switch ran thr diagnostic and my lid lock light jeeos flashing any suggestions would help please and thank you its amana

[@HarperandKnowles]

Is this the same issue you had with the original switch? If so check that your striker (the piece on the lid) is not damaged. Take something metallic and be sure there is a magnet in it. If both switches are acting the same then you probably have a control board problem. Or, it is possible but rare, you have a defective switch they sent you. Thanks for watching!

[@holliesisco2057]

@@HarperandKnowles no the last switch just kept clicking I was just getting ready to order one to see if that was the problem because the new switch didn't come with one ....thanks so much im gonna try it now

[@ginofontana9069]

So mine wont stop filling until its spilling out, and the drain pump doesnt work unless the tub is almost completely empty already, all other parts of the auto test ran except the drain and i cant manually work the pump with manual test function. However it automatically drained once i syphoned almost all the water from the tub. Im so stumped

[@HarperandKnowles]

It sounds as if you’re having issues with the pressure transducer on the control board. Take the hose loose from the control board and blow back through it to clear any blockages. With no water in the tub reconnect it to the control board. Oh, and make sure it is connected well to the side of the tub. You may have to reach up under the machine and do this. You might also have a small hole in the pressure hose. If you are still having issues, your pressure transducer is not functioning and you’ll have to replace the control board. Thanks for watching!

[@Solar_Max]

Chip, I have an older Amana; a DLW330RAW that has a problem I can't find an answer to. It locks up in the agitation cycle and causes the motor to stop and make a burning smell. But if I advance the timer to rinse/spin it spins fine and drains as normal. I replaced the timer - that was not the problem. I replaced the main bearing about two years ago it has been working fine until now. I don't see that this model even has a clutch. I took off the belt: laying the machine on its back, rotating the pulley wheel counter clockwise, allows the agitator and drum to rotate freely but together only, but if I advance the pulley wheel clockwise, it locks all movement. I am stuck. Any ideas? Thanks.

[@HarperandKnowles]

Oh, Wow! That thing is a dinosaur. Without being able to diagnose it myself I'd suspect you have a transmission problem. If you were my customer I'd recommend you replace it. It has given you many years of good use but its time has come. Throwing money at a machine that old can become really expensive. Check out this video if you'd like to replace it with one that will probably last you as long. kzbin.info/www/bejne/p53OlauNm7mNjNk Thanks for watching!

[@MaritaTracy]

Can these diagnostics be run with the agitator removed?

[@HarperandKnowles]

Yes they can. Thanks for watching!

[@coreyhowell8893]

As soon as I plug mine in it starts to try to fill. No lights come on and the lid being open or closed doesn’t stop the machine. I have to unplug the machine for it to stop trying to fill

[@HarperandKnowles]

Change the water valves. Thanks for watching!

[@mvooquendo4244]

I did the test and got the lid light on, wash, final spin and cycle complete lights on. Now what. Can you help me please. I already put the clothes in there and they are wet because it drained my water out before it even started.

[@HarperandKnowles]

Put it into test mode, lock the lid, turn it to the pump test and turn the pump on. Don’t turn the pump off. Now turn it to the spin mode and spin out your clothes. You shouldn’t try to diagnose a problem with clothes in the machine. Thanks for watching!

[@Xx_eeveemocha_xX]

Hi.. my amana stop with full load of water … the lid is lock and there no power… I try unplug n plug back on there still no power … so I have to unscrew it from the back to get the lid open…. can I still do the diagnosis with full clothes n water in it or I have to empty it out first? It look like I need to replace a lid switch right ?

[@HarperandKnowles]

Make sure you have power to the receptacle that it is plugged into. You can put it into diagnostic mode and select the water pump to pump the water out. You can also try to unlock it that way. If you get it into diagnostics turn on the water pump, drain it, leave the pump,on and select the spin mode to spin your clothes out. Thanks for watching!

[@HarperandKnowles]

Unfortunately I wouldn’t be able to help you without being able to trouble shoot it myself. If there is power at the wall socket then you have problem with the control board’s power supply or the power cord.

[@SantosSantos-bf5sz]

Everything works, it just shakes violently, esp with a full load.

[@HarperandKnowles]

It needs suspension rods. How To Replace Suspension Rods in Washing Machines: A Mechanic's Guide to Balance & Repair kzbin.info/www/bejne/rp6le5emisuJY7M

[@FantasticFaker]

In diagnosis mode, When I hit start when testing the spin, the lights flash and nothing happens.

[@HarperandKnowles]

Be sure you lock the lid first or the test will fail. If it still doesn’t spin I’d change the shift actuator first.

[@FantasticFaker]

Lid is locked. And replaced actuator and splutch. You can hear the motor wanting to spin if you reach down and give it a shake it starts spinning. Is that just a bad motor by the way this happened after washing a very large comforter

[@HarperandKnowles]

I'm thinking the shake could be nudging the basket enough for the motor to start. That points to a weak capacitor. I'm guessing here so let me know if you find a solution.

[@FantasticFaker]

When doing these test, particularly the spin agitation test, the lights just flash. Does that mean it fail?

[@HarperandKnowles]

Make sure you lock the lid before doing spin and agitation test. You can lock the lid by entering test mode and with no lights on press the start button and the red lid lock light should come on. Then dial in your other test. Thanks for watching!

[@FantasticFaker]

@@HarperandKnowles i did. It’s red and locked but still nothing happens to start the spin test. Is my actuator bad or lid lock not working properly?

[@HarperandKnowles]

Probably your shift actuator.

[@arkansasfirewolf]

My washer stops with a full load of water and only makes a buzzing sound when it comes time to spin out.

[@HarperandKnowles]

You might have a bad water pump. Thanks for watching!

[@austiningram4103]

Tried to follow the steps in this video, however there is just no response. Flipped the breaker, closed the 6 a bunch, nothing. Not a single light is coming on. I have the same one as the one in your video

[@HarperandKnowles]

Try plugging a lamp or radio into the same receptacle. If it doesn’t work it’s a power problem. Check your power cord for damage. Then suspect the power supply part of your control board. It reduces from 120 volts to 5 volts DC for some components. If it’s dead you’ll need a new control board. Thanks for watching!

[@montyparks734]

My lid will not shut and the lid lock light is on-----any ideas-----THANKS

[@HarperandKnowles]

With it plugged in try holding down the start switch for about a minute. If that doesn’t work unplug it for two minutes an plug it back in with the lid up. You may have a bad switch and need to replace it. Thanks for watching!

[@montyparks734]

@@HarperandKnowles ok-I have to do it with the lid up, It went close----- U don't know how much I thank u

[@HarperandKnowles]

I meant to have it up so the magnets in the striker won’t be near the switch.

[@montyparks734]

Getting old can't see to good Lid want/will not close

[@montyparks734]

The lid lock light just flashes

[@hey-kt7gr]

Hi, I have a question. My amana washer washes Ok but when it's complete the spin cycle the clothes comes out little wet . I have replaced Washer Pulley Clutch Kit But still cloth coming out too wet to be put in the dryer? What you think Thank you

[@HarperandKnowles]

No idea. That's something I would have to investigate in person to make a determination. I have seen a dripping water valve rewet the clothes, but that's my only guess at the moment. Good luck with your repair. Thanks for watching!

[@juanmangerita]

My machine stops before rinse cycle. It's Amana . Any help

[@HarperandKnowles]

Try washing on cold. If it stops before washing change the water valves.

[@juanmangerita]

@@HarperandKnowleswill check , thank you.

[@juanmangerita]

Hi. I replaced the hot and cold valve solenoid valves. Machine fills up but when the wash light comes on only a hum and or click is heard but no wash.. any help will be appreciated

[@HarperandKnowles]

It could be the shift actuator not moving to the correct position or the capacitor or even the motor. Go through the diagnostic process and see if you can figure it out. Thanks for watching!

[@juanmangerita]

@@HarperandKnowles thanks once again

[@JeanneMacDonald-e8j]

My 5 year old Amana won't gol into wash mode...ligh keeps blinking

[@HarperandKnowles]

Try holding down the start switch until the light stops blinking. Thanks for watching!

[@BrianLallemand]

Attenion Chip I have an Amana ntw4516fw3 that I have installed a new acuator and start capacitor. The cap was check and showed bad. ran test mode and replaced acuator assembly due to no spin . Everything test ok in diagnostic mode but when run stops with Rinse light flashing. Any ideas ?

[@HarperandKnowles]

I would suspect the lid lock or the cold water valve. Thanks for watching!

[@danielleclair5848]

I think my issue is either the valve body or the control board I’m about to try the doing the diagnostic test right now but my issue is basically the machine will run auto sensing but the light will switch to wash after and it will just stop there it won’t fill up or spin or do anything else I can change it to the rinse cycle and it works just fine but it will not start the wash cycle If anyone has advice I’d love to hear it Edit: it’s the cold water screen the hot water runs the whole machine I just need to clean out the cold water screen and hopefully it’ll be fixed

[@HarperandKnowles]

Glad you solved your issue, thanks for watching too!

[@kingwalter1]

I cant load large loads. It makes a loud noise . It goes through the cycle but doesn't wash.

[@HarperandKnowles]

You haven’t provided me with enough specific information to give you an educated guess as to what may be the problem. Thanks for watching!

[@kingwalter1]

It just loads small and medium amounts of clothes. If I go larger the agitator will not move . It will cycle but not wash

[@HarperandKnowles]

You might have striped splines on your agitator or on the large pulley under the machine. Your gearbox might be failing too. I can only guess without being able to diagnose it myself. Good luck with your repair!

[@luisvalentin8108]

❓️My whirpool stop in rinse led and don't fishish the cycle. I do all in video and my washer do all the works for the cycle ( spin, agitation, wather H & C, wather pump, all work). I Chek the code and the first led sens, rinse, final and cycle turn ON. And then the only LED turn on its the Cycle. I'm not sure if the code is F3 E0. Where I can find this codes how to read it or WHT problem I would Have❓️ Model WTW4616FW2

[@HarperandKnowles]

The F3 E0 code is a fault with your pressure switch. Check for a crimped line, loose hose connection or it could be the transducer on the control board is bad. If that’s the problem then you’ll have to change the control board. El código F3 E0 es una falla en su interruptor de presión. Verifique si hay una línea doblada, una conexión de manguera suelta o podría ser que el transductor en el tablero de control esté dañado. Si ese es el problema, tendrás que cambiar la placa de control.

[@luisvalentin8108]

@HarperandKnowles I check the clear line and it's good. And I have a Good pressure inlet to the washer. How can I find the list code of the washer and the correct reading. Thanks from Puerto Rico 🇵🇷

[@HarperandKnowles]

The error fault codes are found in the service manual. The service manual can be found in a plastic bag at the upper left inside corner of your washing machine’s cabinet. Los códigos de falla de error se encuentran en el manual de servicio. El manual de servicio se puede encontrar en una bolsa de plástico en la esquina interior superior izquierda del gabinete de su lavadora.

[@drrd4062]

What genius came up with this ? Wouldn't a single reset button suffice? A consumer could do this. But now a service call is warrented. Imagine that!

[@HarperandKnowles]

Thanks for watching!

[@mrmickel4341]

Ok. Here is my issue. Amana washer just starts when plugged in. No light show. Cannot get into reset mode.

[@HarperandKnowles]

Hold the start button down until it stops. Thank me later!

[@mrmickel4341]

Well I'd love to thank you but unfortunately it just kept going. Board is bad?

[@HarperandKnowles]

By going, do you mean you hear the water pump running?

[@brandiebowles5689]

My lid lock just blinks on and off and won’t do anything else

[@HarperandKnowles]

Change it. Thanks for watching!

[@badass457]

Mine won't do the first test?? So now what??

[@HarperandKnowles]

So when you try to do the lid lock test it fails? If so, change the lid lock! Thanks for watching!

[@SmokingCzar]

My washer will only fill with cold water when I open and then close the lid.. when it stops to sense level (or whatever it periodically stops to do), it goes to straight hot water until I open and close the lid again.. I have to stand there opening and closing the lid to keep it from filling with all hot water. Why? Also, my washer will not do anything, including fill with water, unless the lid is closed, so when I am in diagnostic testing, and I open the lid to see if water is flowing cold, won't it stop and thus not let me hold my hand under the flow to see what the temp is?

[@HarperandKnowles]

Okay so this doesn’t make sense to me. In diagnostic mode you can lift the lid to check the water valves. You can also turn off what you think is your hot water valve on the wall and if you are still getting hot water your hoses are swapped.. From what you are describing I’m thinking you have your hoses swapped around. Let me know what you find. Thanks for watching!

[@SmokingCzar]

@@HarperandKnowles I passed all the diagnostic tests... perhaps the problem corrected itself? It was bizarre to have to lift the lid and close it to get the cold water to flow in... I had to babysit it the whole time to make sure the load I was doing wasn't going to be steaming hot water. I hope it doesn't repeat. Unless the water hoses can move themselves, it isn't that. They have always been correctly attached. It would start with cold water, and a couple seconds later it would stop, do some adjustment (I guess?) then start filling again, but this time steaming hot water, so I would open the lid and close it and it would flow cold water, until the pause and "adjustment" a couple seconds later and the hot water.. it was annoying to say the least.