How to Factory Reset a Chromebook

#Reset #Chromebook #Factory
In this video, we show you how to factory reset your Chromebook back to factory settings.
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CAMERA/LENS:
All of the outside shots:
JVC Pro Series 2017 (Sold in Japan ONLY) GZ-R470-H
Studio Camera:
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SOFTWARE:
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Chrome OS
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Screencastify
Chromebook:
HP 14 Touchscreen

[@selmateacher7]

I have a second video on how to reset a Chromebook, using different steps, if you are having difficulty with these steps: kzbin.info/www/bejne/qHbcpHmep7-DhtE

[@dyssiaaa]

Sir. Please help me how to cancel it?

[@dyssiaaa]

I'm in the middle of a reset and I want to cancel this reset process, how do I do it please help me!!

[@selmateacher7]

@@dyssiaaa What message is your chromebook showing.

[@selmateacher7]

@@dyssiaaa Ouch! Once you reset it, you may sign back in to restore your data. Your cloud data will come back once you sign back in.

[@katg4]

Thank you!!! After so many different videos that didn’t work yours finally helped me reset it. Your a life saver!!!!!

[@selmateacher7]

You're welcome. I always try my best to help. I hope you subscribe.

[@princessdarlenecabredo]

Once you reset it, will the OS automatically update? Haha

[@LeroyHall-ym9em]

It's about time that someone has cut the small talk I really enjoyed your video it was short and sweet and not too much talking okay when you're frustrated you don't want to hear a lot of talking we need solutions for our problems thank you very much

[@selmateacher7]

I always try my best to help.

[@TunisiaErholm]

Your directions to reset my Chromebook were so simple, thank you for being so detailed and for showing us step by step. My Acer Chromebook 15 is now Reset 😊😊

[@selmateacher7]

Thank you

[@love_laugh_love_]

Sir I just want to Thank You for this video ♥️ when I say I was struggling with my laptop to finish my schoolwork I was literally about to cry! God is going to bless you and I hope he already have 🎉 Thank you again. I hope you read this one day.

[@selmateacher7]

Happy to help. I hope you might subscribe and enjoy my newer videos.

[@johnniec2861]

Thank you, ive never used a chrome book , i was given 3 ,, 2 Lenovos and one Dell,,, i did the Dell because i have the power supply ,, i need to get one for the lenovos, this worked perfectly step by step

[@selmateacher7]

I am happy to hear that. awesome. I hope you might subscribe.

[@a.mp.m7340]

Omg! Thank you. Everyone else makes it more than it needs to be.

[@selmateacher7]

Thank you for the uplifting comment. I always try my best to help.

[@FILYCSrwa]

This video really helped 😮‍💨, followed the steps and within seconds I had my chrome book ready

[@selmateacher7]

I am happy to hear that. I hope you might subscribe. Thank you.

[@shooterskrr3166]

The real goat this video actually works I swear to god

[@selmateacher7]

Thank you

[@Redella-en4wx]

I'm glad I found your page cuz this help me real quick at 3:00 in the morning to reset this computer so I can get to work

[@selmateacher7]

I am happy it helped.

[@YSoSerious777]

yeah but it took me right back to the original screen

[@selmateacher7]

Yes. It removes everything and resets it to the beginning as new. So you can log in or sign in as a different user.

[@maryblencowe]

Thank you. This is exactly what I wanted. ❤

[@Raine-ge1pw]

Gosh thank you so much! No other methods would work .

[@selmateacher7]

You're welcome!

[@user-dn2vo6kw1b]

Sir please and thank you..I went through the process the Chromebook went off and never came back on... should I. Do something else

[@selmateacher7]

Please plug it into power and try again. The final result should be a factory reset

[@Angelnerozzi]

What a useful video, wow, thank you very much.

[@selmateacher7]

I am happy it helped. I hope you might subscribe.

[@Angelnerozzi]

@@selmateacher7 You gained a new subscriber 👌🏻

[@IrmalynBongalos]

Thank you so much verry well said ❤❤❤❤

[@selmateacher7]

You're welcome. I am happy it helped. I hope you might subscribe and enjoy my newest videos.

[@cherifouro-wassara989]

Great, very helpful video

[@selmateacher7]

Thank you

[@jonathanc.deocera7766]

Thanks man. It really work to my Dell Chromebook 11 (3120)

[@selmateacher7]

I am happy to hear that. I always try my best to help.

[@arturid]

THANKS A LOT !!!!!!! it's really helpful !!! GOD BLESS YOUUUY

[@selmateacher7]

You're welcome. I hope you subscribe.

[@8_G3N]

Thank you so much this actually worked,, ive been trying everything and nothing helped with my problem,, i wish i came across this video months ago,,Thank you‼️ Thank you‼️ Thank you‼️You got yourself a new subscriber,, Stay blessed

[@selmateacher7]

I am happy it helped. Thank you for subscribing! You are awesome!

[@Omo_Baba_IsilaTV]

Thank you so much for this

[@selmateacher7]

You're welcome.

[@ghostman3398]

❤....You saved me from spending money so ,,,liked an subscribed big dog.

[@selmateacher7]

Thanks for the sub!

[@MikePento]

This help so much I appreciate it man

[@selmateacher7]

I am happy it helped.

[@narelleoluwole7487]

Thank you so much, i followed everything you showed, thank you thank you so much. Have a great day.

[@selmateacher7]

Glad it helped

[@user-od1ug1xm7m]

It is very useful vedio thank you so much

[@selmateacher7]

You're welcome

[@PriyankaDas-dq1wm]

Thanks! Took me less than 5 min❤

[@selmateacher7]

Awesome! I am happy it helped!

[@TheAciroiv]

Thank you,wonderful job👏

[@selmateacher7]

Awesome! That is the way it should be. I am happy to hear that.

[@Vallamdas.Mahendar_786]

Nice very useful video thank you

[@selmateacher7]

Welcome 😊

[@user-li4rw9fs2g]

Thank you! Very well explained , and worked!

[@selmateacher7]

Glad it helped!

[@quinawelch2460]

Thanks You're Awesome

[@selmateacher7]

You're welcome!

[@NattyBilley]

That you this helped a lot

[@selmateacher7]

I am happy it helped.

[@UltramanTiga04]

very helpful, thank you admin

[@selmateacher7]

I am happy it helped. I hope you might subscribe.

[@mm-fk7cv]

thank you so much!! the only method that worked for me

[@selmateacher7]

Awesome! I hope you subscribe and enjoy my newest videos.

[@crimsonlovez]

thank you so much, it works flawlessly. Awsome

[@selmateacher7]

awesome. I am happy it helped. I hope you might subscribe.

[@sahadahamed6327]

Thank you sir

[@selmateacher7]

I am happy to hear it helped.

[@xLilianVeganax]

Thank you soooo much!

[@selmateacher7]

You're welcome. I am happy it helped. I hope you subscribe.

[@tyriemasten2749]

The video was very helpful thank you

[@selmateacher7]

You're welcome. I hope you subscribe.

[@38calibercoffee]

Excellent. Did this as I watched. Thank you.

[@selmateacher7]

I am happy it helped.

[@jdramaqueen4369]

Thanks for this useful trick!!

[@selmateacher7]

Happy to help!

[@ashwiniawghade9795]

Thank you so much. Was struggling for this from 2 days.. good work ❤

[@selmateacher7]

I am happy it helped. I hope you might subscribe and enjoy my newest videos.

[@JPCreole]

Spot on! Left a like 👍

[@selmateacher7]

Thank you

[@abeautifulfamily8654]

Thank you

[@selmateacher7]

You're welcome. I am happy it helped.

[@PawsForLaughss]

Hi does it also remove the chromebook owner (school)

[@selmateacher7]

If the Chromebook was a private party owned unit, yes. But a school Chromebook has it's serial numbers saved in a special database at Google, so even after installing the Chrome OS, as soon as that unit gets on the Internet, Google will put those same restrictions on it. The school needs to remove it from their database or "catalog" for it to be free from their ownership.

[@dannyboy8525]

It says os damaged or whatever but I can still restart just fine some reason. But can't factory reset though

[@selmateacher7]

You may wish to try the steps as seen here : kzbin.info/www/bejne/Z3Smoqihit6clas

[@straightbroadway1858]

WOW ! very impressive !!, SSS (Short Sweet and Simple). You are a life savor, straight shooter to the point. Video is very professional and very useful. Keep up good work my friend :)

[@selmateacher7]

Thank you.

[@nelsonv741]

Thanks for covering that topic! No doubt it will come in handy!

[@selmateacher7]

You're welcome. If you have any ideas for future videos, I would love to hear them. Thank you.

[@nelsonv741]

@@selmateacher7 That giant car carrier near Holland, full of hundreds of fancy German cars many of which are EV's that are difficult or impossible to put out comes to mind. Lots of dangerous materials and smoke coming from that. Putting out a fire on a regular car is far easier and less dangerous than an EV fire.

[@selmateacher7]

@@nelsonv741 I have had my eye on that. right now, I just saw a report that it may have been a gas car that started that fire. It is true that EV fires are hard to put out. Thank you for taking the time to write to me.

[@cindylirag-briton4844]

wow!! it really works! thank you

[@selmateacher7]

You're welcome. I am happy it helped. I hope you subscribe.

[@akulislam]

Thanks 😊

[@selmateacher7]

You're welcome. I am happy it helped.

[@linuxmaster9679]

Do you think this would fix a black screen issue? I have tried all other options to fix it. I have a external monitor attached and it works great. I think it may be the back screen needs replacing . My chromebook is ASUS Chromebook Flip C536.

[@selmateacher7]

You may try it. I will fix it, if the issue was software related. But if the screen is bad or has other physical issues, then it will not fix that.

[@lo-fi_austin]

cheers mate 👍🏽

[@selmateacher7]

No problem 👍

[@bellanathalie]

Grateful! Thank you!

[@selmateacher7]

You're most welcome!

[@livelifenow762]

It worked. Thank you 😊

[@selmateacher7]

You're welcome.

[@juliana7079]

Bro I have a chrome is and this might work and it is so fast and easy to understand

[@selmateacher7]

Thank you. I have several videos on this procedure.

[@ican8252]

Thank you very much I really appreciate you

[@selmateacher7]

You are so welcome

[@MISHAL.NIAZI.]

Very good ❤❤❤❤

[@selmateacher7]

Thank you

[@kaylavillarreal7464]

THANK YOU SO MUCH

[@selmateacher7]

I am so happy it helped.

[@JakeTuralba]

Hello there! It is doesn't work on my chromebook . I tried already what you discuss but it still don't work.

[@selmateacher7]

I am sorry to hear that. what message is displayed?

[@Survivedhisabuse]

My HP chromebook kept restarting on it's own with the unexpectedly restarted message and then went to the missing os screen. I wasn't able to save anything and was forced to use the usb to recover as that was the only option. Is there a way to recover anything that was wiped? It also will restart on its own again with that unexpectedly restarted message. This is all after the last couple of updates. I cant afford a new one and its only about 4 years old.

[@selmateacher7]

It sounds like an issue with the SSD, or internal storage. Have you checked within your Google drive, online? Documents normally are backed up to the Google Drive.

[@minervacadena5327]

What can I do if I need an Usb? Cause I inserted one but it said😮 that it doesn't have os ......

[@selmateacher7]

If you need to reinstall the OS, then yes, you ill need a USB drive, like a 8GB flash drive that yo find at walmart. But this video is going over just a factory reset and you should not need a USB drive to do just a reset.

[@Freedragonz]

Thank you it worked !

[@selmateacher7]

I am happy it helped.

[@mnjba]

Thanks it worked great

[@selmateacher7]

You're welcome!

[@strongboldvision8642]

Thank you 😊 it work!!

[@selmateacher7]

You're welcome, I am happy it helped. I hope you subscribe and enjoy my newest videos.

[@smorfnimda]

I have an acer. Nothing will work. It's broke I think. still has os missing or damaged error. Holding power escape and refresh won't do anything. Comes on when I let go, but has the error screen. Tried reinstalling system.... says it installed it, but I get the error still. Is the SSD bad?

[@selmateacher7]

Ouch. I believe the SSD may be indeed bad. If the storage was able to hold the OS without error , then it would had worked, but since reading about your issues. It does seem as though the SSD is bad.

[@babysister4206]

Wow so easy thank u

[@selmateacher7]

Most welcome 😊

[@Mayonnaise-f4p]

Any way i can fully reset the laptop if its still locked to some sort of school administration? I bought many hoping to factory reset them but itll tell me its still managed by them

[@seemaayah2665]

Thank you, it work 😊

[@selmateacher7]

You're welcome!

[@zen2740]

My computer is stuck on “Please insert a recovery USB stick or SD card” after pressing ctrl d is there anything I can do or is my computer just stuck like this till I get a USB?

[@selmateacher7]

Please Restart the Computer Sometimes, simply restarting your computer can resolve the issue. Hold down the power button until the computer turns off, then turn it back on to see if it boots up normally. 2. Exit Developer Mode If your computer was in Developer Mode, pressing Ctrl + D should bypass the recovery screen. However, if that’s not working, you might be able to exit Developer Mode by performing a hard reset: Hold down the Esc + Refresh keys (circular arrow) together and press the power button. When the computer restarts, you should be able to press Ctrl + D again to see if it resolves the issue.

[@szlazars8575]

It doesn’t tell me to press space tab, it just says press enter again

[@selmateacher7]

If yours is saying press enter, then follow the instructions on your computer.

[@BalwinderSidhu-mt2yf]

Thank u so much sir❤

[@selmateacher7]

Most welcome

[@kerryskardon5664]

Hi i followed instructions and it switches off to wipe data but comes back on to the same screen as at beginning about missing or damaged os,what else can i do please?

[@selmateacher7]

Ouch. it should return to a screen allowing you to set up the computer and sign into a Google account again. Okay... if you keep getting the error message , then the internal storage of that Chromebook may be damaged and not readable . I would repeat the steps with a deferent USB drive , just incase it was not a good copy.

[@kerryskardon5664]

Hi thanks for you're reply,i didnt use a usb i did the control and D together press like you did in video,it did everything like in video until it reboots,it then just starts at the os is damaged etc screen,done it mutiple times and same cycle,i dont have another computer to be able to do it by the usb method,is there anything else i could try? Thankyou for all your help

[@selmateacher7]

@@kerryskardon5664 You will need to use a USB and download the OS. That way it can have an undamaged OS.

[@padraicfahey7300]

awesome, thanks!

[@selmateacher7]

I am happy to help. I hope you subscribed.

[@carlosmedel770]

Gracias, fue de gran ayuda

[@selmateacher7]

I am happy it helped

[@pizzarollssss7532]

Mine went back to the missing and damaged page

[@selmateacher7]

Please try again, as this method is one way to correct tat problem. I do have a second method that I use. That video link should be in the description.

[@varzox]

Ayos pre

[@selmateacher7]

You're welcome

[@donnahapeta3934]

Sorry yes it works. Thank you

[@selmateacher7]

No worries!

[@JOHNNYTREVINOJR.-mg5iz]

Awesome dude

[@selmateacher7]

Thanks 😁

[@tracyyangg]

I did what you did and my screen went black and it came back up on as chrome os is missing or damaged. What do I do?

[@selmateacher7]

If you are missing the OS, please go to these steps: kzbin.info/www/bejne/qHbcpHmep7-DhtE

[@shamisharivers9873]

Thanks so much it work

[@selmateacher7]

I am happy to hear that.

[@walkingman9171]

Could you please confirm that this erases all personal information. Want to recycle it and not have any worry's. Thanks

[@selmateacher7]

Yes Everything is gone or deleted from the Chromebook, but the data on your online account is safe..

[@walkingman9171]

Thanks

[@selmateacher7]

@@walkingman9171 You're welcome.

[@user-fq4pm9ml6g]

Thanks 😊😊😊😊

[@selmateacher7]

I am happy it helped.

[@COBRAGEAR]

Very good !

[@selmateacher7]

Awesome. I am happy it helped you. I hope you subscribe and enjoy my other videos.

[@johnwatkins304]

Thanks

[@selmateacher7]

Welcome

[@sherriebain2006]

For whatever reason this didn't work for me (after the Ctrl+D) step. Had to use the flashdrive method. Not sure if some Chromebooks are just made that way... Should be pretty simple based on your steps.

[@selmateacher7]

yes, true.

[@KT180X]

This stopped working for me also, at the point where on the video the OS verification is switched off and then the blue reboot screen appears. I don't get the blue reboot screen

[@selmateacher7]

@@KT180X I am sorry to hear of the difficulty. If these steps do not work for you, please try the other steps found in my other video that I pinned in the comments.

[@MahdiBaba-cw6oq]

A question please my chromebook does not have a recovery environment can i use this

[@selmateacher7]

You may wish to use a powerwash setting.

[@MahdiBaba-cw6oq]

And how is that

[@selmateacher7]

@@MahdiBaba-cw6oq Here you go: kzbin.info/www/bejne/ioTNmYZ5aK5_jLc

[@sakina4222]

Thank you so much you have a new subscribe ❤🎉 Edit: can I have 20 likes?

[@selmateacher7]

Thanks for subbing!

[@ckSport3000]

I am a computer idiot, Can you tell me, does doing this also clear all malware or virus? Thanks

[@selmateacher7]

That is a good question. I have other videos that focus on that aspect of Chromebook security, but YES, it will tale off any malware that ON the Chromebook. Here is that video: kzbin.info/www/bejne/eYbKq3uLgLOVqa8

[@Flufstuf_og]

Than you so much both of you this helped so much

[@AlanBueno-n6l]

Mine doesn't work takes me to seabios and says press esc for boot menu and says booting from hard disk and stays on that screen

[@selmateacher7]

Ouch. It looks like the storage or Hard Drive may have an issue.

[@user-lf3bi8ex7t]

I’ve been having my school chrome book and they locked it and I did this and it goes back to the same locked by admin screen

[@selmateacher7]

Yes. the school needs to remove it from their list first.

[@zarazobayer]

Thank's

[@joyhazelorcia686]

Sir what is alternate key for ENTER after ctrl + d because my ENTER button is damage and unusable

[@selmateacher7]

Ouch.... You may plug in an ext, keyboard

[@raeeszafar1556]

Helpful🎉

[@selmateacher7]

I am happy it helped.

[@karmichaelneira2448]

You're the best

[@selmateacher7]

Thank you. I always try to help.

[@Ladiestsilor_92]

Tenkyu

[@selmateacher7]

You're welcome. I am happy it helped.

[@subashtharu3327]

Thank u

[@selmateacher7]

You're welcome. I am making another video related to this topic today.

[@user-zk2re1nz8f]

Still shows the same you are not authorized to use this device Please contact the administrator

[@selmateacher7]

Is your Chromebook from a school or business? Is so, then it needs to be unenrolled from that institution.

[@pandaman__]

Mine is still not workinging it just sent me back to the original Chrom is missing or damaged screen after I did it all

[@selmateacher7]

It seems that other issues are going on with your Chromebook . As in, the internal storage has failed and cannot hold the OS.

[@metztlisalome960]

Update: I got it working! 😁 I have done this and it takes me to the Connect to Network page and then it goes to update, when finalized it goes back to connect to network page. 😞

[@selmateacher7]

That is the correct. The Chromebook is is "reset" Reset means to loose all data. The new user will then sign in to it without seeing your data, network info, etc. A factory reset means the Chromebook is erased of your data, therefore it will need to connect to a network and get it's updates again..

[@metztlisalome960]

@@selmateacher7 yes sir, but it keeps doing that repeatedly.

[@selmateacher7]

@@metztlisalome960 I am here to help. When we do those steps in my computer class, the units do that only once, then after logging into the network and the students' accounts, the Chromebooks work normally and do not need to be re-connected to the network or other accounts. May I ask what issue you were having with the Chromebook to facilitate the need of the reset in the first place? As, I have other videos that go over the steps on "powerwashing" the Chromebook to fix problems .

[@metztlisalome960]

@@selmateacher7 Good morning, the initial problem was that it wouldn't finish loading up once I would turn it on. It would stay on the Chrome Logo. I am assuming my son downloaded an app which caused it to fail. I have power washed it and and did esc+Refresh+power.

[@metztlisalome960]

@@selmateacher7 I just downloaded the recovery onto a USB and I got it working! Thank you!

[@MrsShaversPages]

When I get to the press enter part to enter developers mode my Chromebook goes back to the original error page. Any tips?

[@selmateacher7]

Is that a Chromebook that is enrolled in a school or business?

[@MrsShaversPages]

@@selmateacher7 it isn’t. We did some more investigating - it’s toast 😥

[@selmateacher7]

@@MrsShaversPages Ouch. So the internal storage is toast?

[@ZackhertyGaming]

I need help mine wont move from insert a recovery usb or sd card

[@selmateacher7]

Yes, it sounds like the OS has been damaged on the storage, so you will need to download the Chrome OS by following the directions on your Chromebook's screen or message.

[@sulemanali803]

it's not working on my chromebook after doing that i used my new gmail account and it says enrollment error i don't know what it want and how do i fix it

[@selmateacher7]

I do have a second video, showing a different method. You may wish to try that one .

[@khanlooni420]

Not working When I am trying to press all the button at once Chromebook is not opening and shows black screen

[@selmateacher7]

Sorry to hear that. Shut down the Chromebook and see if you can restart.