Hi Doug, how do I hide ta 2013 transaction excess amount received in quick book desktop in customer account, which we don't deal with it anymore
@SteinerBizSolutions3 жыл бұрын
This is Aimee chiming in - the best course of action here would be to refund the excess amount to the customer. If that's not possible, creating an invoice for the amount of the credit, and then applying the credit to the invoice to "pay" it, will also work.
@AmenIamHotepRA6 жыл бұрын
*Thank you .. this was very helpful.*
@arrianepanlaque35223 жыл бұрын
hi. i applied credits to an invoice and then cleared the credits. now it shows a negative amount for the payments applied. how do i fix this?
@luaneketcherd79963 жыл бұрын
I got a draw and applied a check /deposit to the wrong balance/invoice have no clue how to delete it 🙄🤔
@minhthannguyen87844 жыл бұрын
Hi Doug, I created invoice and made payment. Then I void payment and delete record invoice. Register report had an amount open balance vendor ledger. I knew the payment is still hanging around somewhere. How can fix and write off amount open balance? Thank you.
@CarmenRodriguez-qj4mj4 жыл бұрын
hello there, do you know where can I delete a credit to a customer apply wrong?
@68snowie5 жыл бұрын
Hi Doug, what if i Have an invoice that says paid and is not actually paid, How do I reverse it?
@SteinerBizSolutions5 жыл бұрын
Hey ChittumSpine! You will need to delete the payment that is attached to the invoice. If the payment is on a deposit in QB then you will need to remove that payment from the deposit first.
@sneville7656 жыл бұрын
Received payment that should have been split between 2 customers. Deposit amount is correct, reconciled bank account correct. How to I move payments between the 2 customers?
@SteinerBizSolutions6 жыл бұрын
Unfortunately you cannot apply one payment against two customers. You will have to receive the total amount as two payments and then combine them on the deposit.
@onesri7 жыл бұрын
This is very confusing
@SteinerBizSolutions7 жыл бұрын
Feel free to give our office a call and we can set up some one-on-one training if you like! 804-525-4259
@johnwetmore1527 Жыл бұрын
This would be good information but I have to run this at 1/4 speed to understand. SLOW DOWN!!! I have the same way with computer instruction. Can't stand fast talkers. Please pretend you are from the Deep South!