How to Fix Leaky Shower Tub Faucet | Replace Moen 1200 or 1225 cartridge Demo

In this tutorial video, I will show you how to fix a leaky show or tub faucet. This demonstration is for single handle leaky faucets. If you notice the shower or tub faucet is leaking, and the handle you pull out to turn to water on is kind of hard to pull out and then push back in, most likely the cartridge inside is old and bad and needs to be replaced. The Moen 1200 or 1225 is a very common cartridge. In this video, I show you how to remove the old Moen cartridge with a cheap cartridge puller and install a new one.
The whole process should take less than 20 to 30 minutes to complete. Provided the cartridge isn't completely stuck. It is pretty easy to do yourself and you can save lots of money. Plumbers can be super expensive. Here in the States, you will probably wind up saving 60 to 100 bucks doing it yourself. Let's get started!
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[@stephendoyle9113]

I called a local plumber, he quoted me a price of $200 and $25 for the Moen cartridge... Thanks, you saved me a bunch on money by doing it myself!

[@MattTaylorVariety]

Glad you were able to save some money doing it yourself and glad this video was helpful!

[@Jessica-sb6lm]

With so many video tutorials on one handled faucets, this was the only one I could find for my particular faucet cartridge. THANK YOU ! This saved me so much. Your directions, tool selection and model types made this so easy for me to handle in just 15 minutes! You are awesome!

[@MattTaylorVariety]

Awesome Jessica! I am so happy it was helpful for you and that you were able to save a bit of money. :)

[@salvadorsanchez6763]

thanks to your video I was able to fix my shower. i was like 2 months dealing with a leak. Finally today I managed to make time and did it. so proud of myself right now 🤣

[@MattTaylorVariety]

Glad you were able to fix it!!!

[@marvhalsey7544]

Saved my sanity!! And my fingers!! And my money! Your explanation and video is perfect! Many THANKS!

[@MattTaylorVariety]

Glad you found the video helpful and that is saved you some money! :) You are welcome!!

[@brentgill3254]

One of the best how to video’s out. Matt takes his time and thoroughly explains everything you need to know in how to replace these cartridges. Other videos I’ve seen rush through the process and leave you still needing help with questions.

[@MattTaylorVariety]

Thank you, Brent!!!

[@coloradorocky4040]

Thank you so much for this video, a plumber wanted to charge me 230 dollars, I did it thanks to you sir, 36 Dollars! God bless you sir.

[@MattTaylorVariety]

Awesome!! Glad you were able to save some money and do it yourself and that this video was helpful.

[@mehdi8176]

Thank you so much for your easy to follow video. Today was my turn to replace shower faucet cartridge. The reason I decided to try it myself was because I was given estimate by Plumber that was too high to believe. He told me that he has to replace the shower valve and trim because cartridge is too hard to pull out. I did not believed him. He was going to make an easy payday for himself. So I purchased the tool you mentioned, Moen cartridge 1200 and plumber grease for a fraction of what he was going to charge me. Thank you again.

[@MattTaylorVariety]

That is so awesome!! Glad you gave it a try yourself and saved money. Now that you have that tool, you can replace any others and it will be even cheaper. Or help other friends and family members.

[@janellkling1052]

Wow I just fixed my shower faucet with Matt's detailed instructions! Thank You!

[@MattTaylorVariety]

Hurray!! So glad you were able to fix it yourself. :) You are welcome!

[@cjlgarage4569]

Best Vid I found you made it super easy. “ If I can do it you can do it”

[@MattTaylorVariety]

Thank you!! Oh I forgot to mention in the video, the little plastic white tool that comes with the new cartridge, sometimes will loosen the old one, without the need to buy the cartridge puller. However, I have found because the hard water is horrible here in Phoenix, that plastic thing doesn't work. But it does work fine adjusting the new cartridge once that is in.

[@JW-og4bj]

Watched several other videos, and attempted the replacement -no one else mentioned the need for a core puller, which is essential. Good job Matt.

[@MattTaylorVariety]

Glad this one was helpful!! And thank you!

[@fibsone]

If they didn’t have a core puller how did they get it off?

[@krissyk4335]

Thank you so much! Especially pointing out the different cartridges. I would've panicked when I pulled mine out and it wasn't brass, but plastic&brass like yours. It worked perfectly and no more running water!!

[@MattTaylorVariety]

So happy that the video was helpful and you were able to change it. You are very welcome! :)

[@zone47]

Thanks a bunch. I have my Moen brass cartridge sitting by my computer rarin to go! I did this once before about 10 years ago but forget how I did it and so this is a good reminder, thanks!!

[@MattTaylorVariety]

You are very welcome!

[@marvinperryii5159]

Thank you for the help; I'm glad that I didn't have to call a plumber for this.

[@MattTaylorVariety]

You are so very welcome, I am happy it was helpful for you!

[@victorzavala7118]

Great video ! Thanks for helping me get this job done 👊🏼😉

[@MattTaylorVariety]

Thanks! And you are welcome!

[@robertbrandywine]

This is the best video as far as discussing what happens if your clip won't go back in. It took me a while to notice the openings in the underside of the outer brass fitting. Even then, I had to take a small screwdriver and pry the ends of the clips out so that they would slide into those openings. You can see the openings (he calls it a slit because he just had one long hole, whereas I had two small ones), at 8:52.

[@MattTaylorVariety]

Glad the video was helpful.

[@zhew3023]

Best instruction video on this topic. Watch this video and you can fix the faucet in one try.

[@MattTaylorVariety]

Thank you! :) Glad it was helpful.

[@jaypalmerittas4607]

Hey Matt. It's not easy to use a puller. But thanks to your clear explanation on how to use it I was able to pull the cartridge and fix my shower. I thus save myself lots of money if I would've had to call a plumber on a sunday evening. Keep up the good work.

[@MattTaylorVariety]

Glad you were able to fix it yourself!! And thank you!!

[@jonathanwebb3024]

Thank you. Saved $900 for two bathrooms.

[@MattTaylorVariety]

You are welcome and awesome!! Glad it was helpful and able to save you some money.

[@sharonparker9623]

Tub's all fixed. Thank you!

[@MattTaylorVariety]

Glad you were able to fix it!

[@officialhaught]

Thanks for the vid. I would clarify that if hot and cold are reversed you only turn around the little valve that pulls out. I turned the water back off and turned the entire cartridge around to no avail. 😄🤷🏻‍♂️ After *two* tries of turning the little valve (not sure how I messed up the first time) I was back in business!

[@MattTaylorVariety]

You are welcome and glad you figured it out!

[@mariagohara9245]

Thank you for this video, it was very helpful to me, the recommendations were exact and the use of the puller made all my work very easy. For the first time I did this job to fix my shower and it was a success

[@MattTaylorVariety]

You are very welcome! So glad you were able to follow it and fix yours!

[@pattiwalton9877]

Thank You for your time and video! I am not a plumber, I work in health care. I watched your video a few times just to be sure and finally was successful! Again, Thank You!

[@MattTaylorVariety]

You are so very welcome, Patti!! :) I am happy it was helpful for you.

[@GeorgiaNixon]

WOW!! You are the best instructor. Thank you so much for teaching me how to do this and saving this single mama SO MUCH MONEY!! I can’t believe I was able to do this myself. Thank you! Thank you!!

[@MattTaylorVariety]

Well, thank you, Georgia!, such a nice compliment! You are so very welcome, I am glad you were able to fix it on your own and save money. :) :) If you are a fan of cooking and baking check out my main channel :) kzbin.info

[@rodolfozotta4996]

Hey Matt, Great and clear video, everything thoroughly explained. I just changed the original Moen cartridge installed more than 23 years ago without a glitch. Thanks and happy holidays!!!

[@MattTaylorVariety]

Thank you! And awesome, so happy the video was helpful. That is nice your cartridge lasted that long!

[@ericjgruber]

This video helped me fix my leaky faucet today. Total cost with gas, the cartridge, and some silicone grease was about $30. Thanks for posting!

[@MattTaylorVariety]

That is awesome, Eric! Glad you found the video and that it helped! You are very welcome.

[@stoffrock]

Watched 3 video, this was best/most thorough. Thank you sir.👍

[@CrimsonKarl]

I fixed mine with the help of this video. One thing I'll say is that these 'universal' cartridge pullers really are not. My cartridge was probably 30 yrs old (house built in '92) and the end of the cartridge had a lip on that that prevented it from properly fitting over the puller, and the screw wasn't quite long enough to reach the cartridge head. I ended up filing down the edges of the puller so the cartridge would fit over it. Then, with some effort, I was able to reach the hole with the screw and gently work it out. I think you do need the puller for this job as an old cartridge will most likely be stuck, and if you attempt to pull it just with pliers, you'll risk bending the pipe behind the wall. You need something to push back on the pipe while you pull the cartridge out..

[@MattTaylorVariety]

Glad the video helped and you got it sorted out! There very well could be another puller, this is the only type I could find at my local home depot and it works well with the newer cartridges. And you definitely need a puller for older cartridges, especially in a place like AZ where the hard water is almost like a weld haha. If it is a new cartridge and you don't have hard water, the little plastic thing that comes with the cartridge sometimes will loosen it without the need for the puller. But even with the cost of the puller, it still saves money, instead of calling the plumber.

[@omarbacano7333]

The same happened to me.,other than that this video really Helped me out thanks 🙏🏽..

[@MattTaylorVariety]

@@omarbacano7333 You are welcome! Glad the video was helpful.

[@mshum538]

Folks, I just did my 1222 posi-temp cartridges and I learned everything from these channels, but I always encourage everyone to lay a wet washcloth or rag over the drain and I stuff a rag in the diverters rough opening-to prevent loss of the retaining clip that holds the cartridge in the diverter…..plus I take a 1 inch plumbers wire brush and “gently “ clean the in side of the diverter cavity while inspecting with a thin flashlight…..the newer diverters have an independent shutoff on the left “hot” and cold right that you can use while-having the main valve on…..good day…

[@vboccanf]

I bought the $40 puller from Moen, a little costly but perfect for the job (rest of the parts were free under warranty). By the way the instructions for using the puller and the rest were very helpful, thank you!

[@gntr1973]

Thanks for the great video. It helped me fix leak for same faucet. Only time I had to rewind the video a few times was how to use the core puller. It took me a few tries on how to use core puller but it worked. Plumbers quoted $100-$200. Some plumber even said its the spout that is broken! I had to pry open the faucet handle cover with a knife. With a core puller and right replacement cartridge, total job shouldn't take more than 15-20mins.

[@MattTaylorVariety]

You are very welcome! Glad the video was helpful. :)

[@garyaaron8425]

Thanks for your post. Helped me figure out how to replace the kitchen faucet valve. Thanks again and have a great New year!

[@MattTaylorVariety]

You are so very welcome, Gary! Glad you were able to figure it out. Happy New Year!

[@karen1253]

Thanks for making this vid!! Most helpful video I came across 😄 & no more leak!!

[@MattTaylorVariety]

You are so very welcome! Glad it was helpful. :)

[@timelinedesigns5211]

If your faucet is hard to pull or rotate, even if it doesn’t leak, you need this. Couldn’t live without posts like this on KZbin. 3 day job! 1 day, study all tips on the Moen 1200. Day 2, order new cart from Amaz, get the brass model with plas tool and clips in a kit $16. 3d day, 20’ to replace. Thanks guys. However, all these tips are missing a few critical points: 1. It may be easier than you think. Mine was installed 50 yrs ago and I had no real problems, parts are available everywhere. That is amazing considering you have to replace a computer and software every two years in our modern world. Read all the tips first. You may not have to even remove the cover plate. Remove the knob. Pull the sleeve off the cartridge. Remove the retainer clip (Fun when if falls inside the wall- but there’s a new one in the replacement kit). 2. Insert the plastic thingy and twist to and fro to free up the cartridge. 3. Screw the knob back on and pull, don’t wiggle, hard, just short of breaking the screw. Or use that fancy tool you just bought. The cartridge should slide out of the casting. 4. Still stuck? Time for the current tip. Push the center control hard into the off position to remove force on the C-ring retainer on the inside of the spool. Remove the C-ring. Patience-you’ll find the right tool to get it out. Watch where if flies, but you probably won’t need it. Pliers or knob again, pull the center spool out. 5. Now you can fit a 1/2” tap, coarse or fine into the opening. Put the retainer clip back in to hold it and put a few threads in the chamber. That should give you purchase just with the tap in place to yank on the sucker. Or go back to this tip and use a bolt. 6. Done. Now flush out the fixture. Whenever the water is turned off then on, the air pockets will loosen debris in the pipe, so turn on the water slightly, let your faucets run as well as spill into the tub. Inside the center spool, there’s a screen which will fill with dirt or rust, clogging your valve. Bad. 7. Now, grease the inside of the casting and new cartridge with waterproof grease. Looking at the cart, the side with the oblong O-ring pointed to the front should be on the right side. Reverse it and your hot and cold will be reversed. Assemble with the clip. The little flat spot on the control shaft should face up when you add the knob. 8. Done. And thanks again for all the tips.

[@MattTaylorVariety]

It definitely depends on where you live though. Here in AZ the tap water is terrible, and the hard water is bad. Unless you have a water softener. But if you don't, the cartridge is super stuck. So the plastic thing doesn't work, it won't budge. In that case you will need the cartridge puller. All the plumbers here in AZ that I know of don't even mess with that little plastic, they just go straight to the puller, works without fail every time. Of course, they get more use out of it than the average person. But they aren't super expensive. And still much cheaper than hiring a plumber. Even with buying the tool and the cartridge, still only around 30 bucks. Not too shabby. It saves to do the work yourself! And it can be fun haha.

[@jasonyuen4827]

nice step by step video. better than the other ones on youtube.

[@MattTaylorVariety]

Thank you, Jason, I really appreciate that!

[@lucindapeterson]

This was exactly what I needed! Thank You.

[@MattTaylorVariety]

You are very welcome!! :) Note you can try using the white plastic tool that comes with the cartridge to loosen the old cartridge, without buying the cartridge puller, but if you have hard water like we do here in Phoenix, and that old cartridge has been in there for a super long time, it probably won't work, but worth a try, before buying the specific cartridge puller. :)

[@waltersfield]

Great tutorial video, Matt! Thanks!

[@MattTaylorVariety]

Thank you! Glad you liked it and you are very welcome!

[@BluefishFriends]

This is the best video on replacing a MOEN 1200 cartridge. It was very helpful with all details and close-ups. Many thanks!

[@MattTaylorVariety]

Thanks, glad you liked it and that it was helpful. You are very welcome!

[@dsilvercreative]

You're AWESOME!!!! Saved me from calling a plumber. THANKS!!!

[@MattTaylorVariety]

That is great, Daniel!! I am so happy the video helped you out. You are welcome! :)

[@PerfectDanceVideos]

I wanted to get the old valve out and take it with me to the hardware store to be sure I had a match. I did manage to get it out without using the special puller tool, but man, it was NOT easy. 😆

[@MattTaylorVariety]

haha yeah without the special tool it is a pain to get that cartridge out, especially if it is an old cartidge.

[@ericpickett7450]

Thank you! Very informative!

[@MattTaylorVariety]

You are welcome!! :) Glad it was helpful.

[@lindataylor8456]

I could probably do that. You make it look doable for a novice like me. Thanks

[@MattTaylorVariety]

You are welcome!! And yes you could do it. :) :)

[@kainoa003]

Great Video Brother! Thank you

[@MattTaylorVariety]

Thank you so much! You are welcome!

[@Lorddarthvader1701]

Really good video. Made it very simple

[@MattTaylorVariety]

Thanks so much!

[@rubenreyes3098]

Excellent video and explanation.. thank you

[@MattTaylorVariety]

You are very welcome, glad it was helpful! :)

[@hectorlebron3109]

thanks Matt awesome video and sharing 🧐💧🛁🔧🪛 🎉

[@MattTaylorVariety]

Thank you!! You are very welcome!

[@jlathem56]

Cool tip Matt.

[@MattTaylorVariety]

Thank you so much, J!! :)

[@petermikita7891]

Thank you Matt.

[@MattTaylorVariety]

You are welcome, Peter!

[@executivepainting5445]

Great video

[@MattTaylorVariety]

Thank you!

[@julioquintana5429]

very nice matt,

[@MattTaylorVariety]

Thank you!!

[@Inka909]

Thank you very much sir

[@MattTaylorVariety]

You are welcome!!

[@asignman3889]

Thank you perfect instructions :O)

[@MattTaylorVariety]

You are very welcome!

[@suziezhang1846]

I will try to fix my bathroom handle. Thank you.

[@MattTaylorVariety]

Awesome, Suzie! Good luck. :) And you are welcome. :)

[@worklife316]

Thanks man! My wife thinks I'm a genius!

[@MattTaylorVariety]

You are welcome!! haha glad it was helpful!

[@brad3]

thank you!

[@MattTaylorVariety]

You are welcome!!

[@bill832]

THANKS!!!!😀

[@MattTaylorVariety]

You are welcome! Hopefully it was helpful and saved a bit of money.

[@whatthefucadashtt]

Thank you

[@MattTaylorVariety]

You are welcome, Thomas!

[@nicholas8479]

White tool that comes with the new cartridge, and cartridge puller you bought, can be turned to break seal before pulling cartridge straight out. Flush out any debris from valve body by turning water back on for a few seconds...before replacing with new cartridge.

[@MattTaylorVariety]

Hi Nicholas, it depends on where you live, haha. The hard water here in Phoenix is horrible, and if it has been in there several years, it is pretty much "welded" in. that little plastic piece doesn't do a think, except break. :)

[@krystalv93]

@@MattTaylorVariety Yess!! I just changed ours and it was super tough even with the cartridge puller tool.

[@MattTaylorVariety]

@@krystalv93 Yeah, some hard water, like here in AZ, is like welded on haha, it is crazy how bad it can get.

[@miguelcamarillo1012]

Excelente

[@DODGERS-br8tf]

Awesome

[@MattTaylorVariety]

Thank you!!

[@scottkang449]

I just did this! Thank you! But when I turn it to full cold there’s not enough water coming out. How can I make that adjustment?

[@MattTaylorVariety]

Awesome you are welcome! Mmm, with the old cartridge was there enough water coming out on full cold?

[@Dani-us6ej]

Hi there I'm finding your video the most helpful however I'm having a problem getting the old cartridge out. I tried with plyers etc, tried with the little plastic piece that comes with the new cartridge, and finally resorted to the core puller I purchased juuuuuust in case. The problem: I followed all steps but for some reason the screw from the puller doesn't seem to be reaching the old cartridge??

[@MattTaylorVariety]

Mmm I have never had that problem before. Make sure to look at the cartridge and see if it has a hole for the cartridge to screw in. If not, then it is a different style of cartridge and you may need to resort to a plumber unfortunately.

[@Dani-us6ej]

Good news!@@MattTaylorVariety I kept at it and used the little white plastic piece that came with the new cartridge. A gazillion attempts later I finally got the inner metal piece to pull out enough that I could get the screw from the extractor to reach it and... out it came!! Your video for this process was by far the most helpful of allllllll the ones I referenced -- THANK YOU! And thank you for replying so quickly to my comment😇

[@MattTaylorVariety]

Hurray!! So glad you were able to finally get it out. And you are so very welcome I am happy my video was helpful :)@@Dani-us6ej

[@PatrickSnowKendallville]

Great video, how do you know which Moen faucet you have? Mine looks just like yours does. THANK YOU!! and great video.

[@MattTaylorVariety]

If it is the pull out kind like mine either the 1200 or 1225 will work. But if you turn your water to the house off first then remove the old cartridge, you can take it to the store and get the same exact one, but I am 90% positive it will be either one of those. The problem is if you need to buy the tool first that is two trips, so I recommend just buying one or both of those and you can return the other later the next time you go to Home Depot or Lowes, Ace, etc.

[@PatrickSnowKendallville]

I've got it apart, news to follow.

[@xuevang7260]

Thank you save me hundreds

[@MattTaylorVariety]

You are welcome! Glad the video was helpful and that you were able to save some money.

[@fit4lifelucky1]

What if the retaining clip is stuck from hard water? Any recommendations? I watched a plumber do this years ago and I decided I can do it myself except that clip is stuck.......thanks very much

[@MattTaylorVariety]

Hi there, sorry just saw this comment. Try using needed nose pliers or something like locking pliers. That may help.

[@Bitcrossfire1]

So I got a handyman to look at mine, and I'll be honest mine have not been replaced in about 28yrs. He managed to pull out what I think is the inside of th cartridge . Leaving the outer brass in the tube. Is there anything I can do, should I just try to pull it out? Its might be stuck do to calcium build up.

[@MattTaylorVariety]

I am not a plumber, just kind of like a DIYer. So I can't say for certain. You could just try adding a new cartridge to replace the old one. But if what is stuck is still part of the old cartridge, you will need to get that out as well.

[@Theprezzzident]

Awsome

[@MattTaylorVariety]

Thank you!

[@Theprezzzident]

@@MattTaylorVariety I have most of the tools already!

[@MattTaylorVariety]

@@Theprezzzident nice!

[@mikethompson3534]

I don’t buy the brass cartridges because it builds up corrosion to a point that it welds itself to the housing which is also made of brass making things very difficult the plastic ones don’t corrode as bad

[@MattTaylorVariety]

Good call, especially in places with bad hard water like here in AZ, if you don't have a water softener that hard water is a pain!

[@damiandelapp5490]

Never hurts to open water up a little to blow any junk out…

[@MattTaylorVariety]

Sure, just need to be careful to only open it a little.

[@carrieberry71]

The flange is stuck on mine. Any suggestions on getting it out?

[@MattTaylorVariety]

Needle nose pliers or vice grip pliers may help. :)

[@serchizm]

So I replaced my Moen 1225 cartridge about a month ago. Was very hard to remove, almost thought I’d have to call a professional. But using the removal tool, and pulling at full strength with my body weight and my feet planted up against the wall, I got it out. Leaky faucet was fixed, and worked fine until yesterday. Now, my faucet is leaking again. And it’s not a small drip, it’s a steady stream of water. Any ideas on what I did wrong? Why’d it fail? And what should I do differently next replacement?

[@MattTaylorVariety]

It could have just been a faulty cartridge. Replace it again, this time it should slide out pretty easy since it has only been in there for a month. If the next one fails again, you might need to call a plumber.

[@SeanScarbrough]

So the 1200 is a brass upgrade form the plastic 1225? Confusing because of the numbers and the o-rings and in a difference place.

[@MattTaylorVariety]

Yes, they are interchangeable. And 1200 is the all brass version. Some people think 1225 is actually better. This is a great article about the two. nextmodernhome.com/moen-1200-vs-1225/

[@kss8996]

Hey Matt - the thread is stripped on the "female" end of my existing cartridge and I can't the removal to secure for removal. Any ideas?

[@MattTaylorVariety]

Hmm darn that is a shame about the threads. I had that same thing happen to me years ago. I can't remember what I did to get it out. I think I used one of those tapping tools that you use to create threads or something and just gently pounded it in the hold of the cartridge then like vice grips on that to pull it out. It was an ordeal for sure. Unfortunately if you can't get it out, you may need to call a plumber, ughh.

[@Swervee9]

How does everyone figure out what cartridge they need? Is it labeled on the removed one? I'm not sure what make or model of shower handle/faucet I have

[@MattTaylorVariety]

Hi Ben, if you live in the States, there are only a couple that it could be. Some people buy a couple different ones and then after installation return the one they didn't need. OR just remove the one that you have first and take it to the store, it is very easy to tell which one it is when it is in your hand. Just remember to turn that water main off first!

[@robertbrandywine]

Just a note, the 1220 is the same fit as the 1225 but it is all brass whereas the 1225 has a clear plastic outer sleeve and a couple of extra rubber strips on the outside. I put in a 1225 and took it right back out and one of the two plastic strips had broken in two! So I went and got a 1220 and used it instead. The 1222 is larger in diameter.

[@SteveTT81]

Any suggestions with the retainer clip on it not lining up correctly? I'm of by fractions of a mm and yes I have the correct model cartridge, can I lightly tap the cartridge with a hammer?

[@MattTaylorVariety]

Hi! If it is off a bit from left to right, you can rotate it slightly. If it is off in or out, just double-check that there are no obstructions in the pipe. I am guessing it isn't going in quite far enough? I don't recommend using a hammer that can damage the cartridge. Try putting the old one back in and see if it lines up easily.

[@SteveTT81]

@MattTaylorVariety hey Matt, yes the old one went back in thankfully otherwise we'd have a smelly family on our hands lol.. I just returned that cartridge to home depot and purchased a new one praying it was defective, unfortunately I'm dealing with the plastic version since they don't have the brass, me and my neighbor are going to try again later today and see if it goes back in.. I had this same issue with my other bathroom and my neighbor helped and was able to get the clip in, and again It was off by a hair so when we take it out again I'll make sure there is no debre in the pipe.. also when I changed the other one in my spare bathroom I noticed some of the black plastic parts broke off while trying to pry it out so maybe that's what's blocking it I'll let you know tonight thanks for getting back to me!

[@MattTaylorVariety]

@@SteveTT81 Definitely let me know how it turns out and if you get it replaced! :)

[@SteveTT81]

@@MattTaylorVariety So with teamwork we were able to get the retainer clip in I had to push it in once it went through the top part with a Flathead screwdriver while my neighbor tapped on the top with a hammer and thankfully went in all the way But wow what a pain in the butt those things are to change

[@MattTaylorVariety]

@@SteveTT81 Glad you were able to get it in! Still beats paying a plumber to do it, haha :)

[@rogerh2694]

Hi Matt. The cylinder cover outside the cartridge runs through the outer plate and can't seem to pull that out like you did. You think I need to remove the outer plate first?

[@MattTaylorVariety]

Hi Roger, Yes, you will need to remove that outer plate in order to pull the two prong pin that holds the cartridge in place. If it is old, it may be "welded" by hard water or rust. Try using vice grips to hold onto it or needed nose pliers. That might help get it out.

[@rogerh2694]

@@MattTaylorVariety Appreciate the reply! Learning all these new tools I've never had too- interesting stuff.

[@MattTaylorVariety]

@@rogerh2694 You are very welcome!

[@rogerh2694]

Hey Matt. Was able to pull out the old cartridge, but now having trouble inserting the 1225 all the way in. It stops just a little shy of being able to put the retainer back in. I tried w/ my old cartridge and it does the same. I've used all my human energy to put it in and even tried turning and pushing but to no avail. It feels like it just stops like it's at a dead end. Any idea or experience w/ this situation? Thanks again

[@rogerh2694]

To clarify, you need it back enough so the plastic is behind the slit where the retainer drops in right? The point being the retainer will hold the cartridge in place from the water pressure. I can't get to pushing it behind the retainer slit.

[@newdawn8369]

I have a 1225 cartridge replacement and now it’s leaking more when pulled out. What do I do?

[@MattTaylorVariety]

Sorry I just barely saw this comment. Did you get it figured out? If the cartridge is brand new, then double check to make sure you installed it correctly.

[@richarddovidio7412]

What if the black seal doesn't come out with the old plastic cartridge

[@MattTaylorVariety]

Do you mean it is still in there? You will need to use something like tweezers to get it out. And if you can't find or see it, don't worry about it, and just put in the new cartridge.

[@musk-eteer9898]

moen can send you all the replacement parts you need for free.

[@MattTaylorVariety]

While that is true, most people don't hold onto their receipts for that long. It is an only a lifetime warranty for the original owner as well. So if they were installed before you bought your home, they won't replace it for free. "Proof of purchase (original sales receipt) from the original consumer purchaser must accompany all warranty claims."

[@ladamadenadie1658]

I've seen so many videos and tried for 30 minutes.... can't get the pin in.😔 I'm so frustrated!

[@MattTaylorVariety]

Did you watch this one? Were you able to get the old cartridge out? Do you mean the little brass pin that holds the cartridge in place?

[@meowtowner]

Use the little white plastic tool to push the cartridge all the way in so the pin can be seated fully.

[@phildevore4543]

Where’d you get that cartridge puller from?

[@MattTaylorVariety]

I got it at Home Depot

[@koehler45]

I did this exactly and when I turned it on it started leaking from the bottom side slit where the retainer clip goes. Defective cartridge????

[@MattTaylorVariety]

It could be a defective cartridge. Did you put the little clip back in place, so you are sure that the cartridge was completely set? Maybe it was a little loose or something and that is why it was leaking at that spot.

[@koehler45]

@@MattTaylorVariety yes i did and then removed it and put it back in along with the clip a second time and still a constant drip leak from there

[@MattTaylorVariety]

@@koehler45 hmmm, interesting. Yeah, it very well could be a faulty cartridge.

[@mandalynrose]

When replacing my old diverer, all plastic, it came out in pieces. when i pulled it with the cartridge puller only half of it came out

[@mandalynrose]

I should add its the 3 handle kind

[@MattTaylorVariety]

You will need to use needle nose pliers probably to get the rest of it out.

[@mandalynrose]

Thank you. I got it out.

[@MattTaylorVariety]

@@mandalynrose You are welcome!! Glad you got it out.

[@pvrtynextdoor]

My cartridge stuck im using the device and its not coming out

[@MattTaylorVariety]

If you can't get the cartridge out using the cartridge puller, you will probably have to call a plumber. Just double-check to make sure you are using the cartridge puller correctly.

[@lilywalker9223]

I can’t get the pin back in. Help

[@MattTaylorVariety]

HI Lily, you need to make sure the cartridge is on all the way, otherwise the pin won't go back in place and it needs to line up perfectly. It may be a bit finicky. Use needle nose pliers to hold it in place that will help.

[@thewishmastur]

Is the cartridge free since it’s lifetime warranty?

[@MattTaylorVariety]

If you bought one with a lifetime warranty, I imagine so, you would have to send it to the manufacturer. Not sure returning it to Home Depot will work, but it might.

[@mkarias11]

Unfortunately this didn't work for me. I couldn't get the cartridge off even with the tool. Very frustrating. I have to call a plumber.

[@MattTaylorVariety]

Darn sorry to hear that. Hope you get it sorted and it doesn't cost too much.

[@Mujali1404]

Can you please share the link of the part. My shower is like yours

[@MattTaylorVariety]

1225 or 1225B www.homedepot.com/p/MOEN-Single-Handle-Replacement-Cartridge-1225/100051867 or www.homedepot.com/p/MOEN-Single-Handle-Replacement-Cartridge-1225B/300502984

[@OrionWinters]

We're you not supposed to lubricate the brass cartridge before inserting? Otherwise good video.

[@MattTaylorVariety]

Thanks! Nope, no need to lubricate it.

[@judyschroeder1686]

They should just give car drivers free not charge and they come with new car free