How to Fix /Repair rear door lock/ latch for Range Rover Evoque

This video shows how to fix a common fault of the Range Rover Evoque where the door lock can not lock and unlock properly. This would typically cost more than £500 at a garage whereas the repair part costs less than £30; Please check that the part in the link is correct for your car the model, year and position of door amzn.to/2ZkeK1y

[@stewy62]

There are similar videos on KZbin but I thought yours was the best. I would classify myself in the bottom quartile of mechanical aptitude. Any fool (like me) can take things apart but I struggle with re-assembly, my brain isn’t good at solving mechanical puzzles. My rear left side actuator failed on my 2016 Evoque, so the central locking wouldn’t work on this door which had to be unlocked and locked manually (if you could remember to lock it !). I tackled the job not really expecting to be successful but I was selling the car and didn’t want to give a buyer another excuse to knock me down. I actually watched your video half way through the job, I kept looking at different videos because of lack of confidence on my part and because they all say something different. When I moved the door card upside down and the two metal clips (square washers) fell out, which I hadn’t noticed before, I thought OMG where did they come from ? Surprisingly I worked it out for myself and then I found your video which I think is the only one that mentions those clips and I thought to myself I wished I’d found this video before I started. Anyway to cut an already overlong comment short, Iike some others have said I also removed the door handles to help to remove the actuator and nobody is more surprised than me that it now works !! 😳 Thanks for the video. To anyone else contemplating doing this yourself, it doesn’t take that long but set aside a morning or afternoon, it is fiddly and you need patience. You may need to buy some tools if you don’t already have a good selection, I had to borrow a long Torx Allen key from my brother to remove one of the screws that holds the door handle on. Different model years may have different screws and other fixings compared to the 2012 model in this video but nevertheless it’s all the same in principle 🇬🇧

[@admiral66wr]

What a beautiful human you are.just finished the passenger side rear and without this video it would have had to go into a garage.top tip for anyone going to try this, the ownership of a long nosed pliers is handy

[@carguru8262]

Thanks for your very kind words. Glad I could help

[@stuartmiddlecoate8015]

Great video but as others said it's far far easier to remove the door handle and then remove both in one go. Can be assembled externally before putting it all back in. Thanks for the video

[@SamanthaCoolBeans]

Purchased one of these door latches from eBay for less than £35, Using this video i replaced the faulty one within 60mins. This included 20mins where i'd forgotten to clip the door handle cable in properly and had to take it all to bits again. I'm not a mechanic and found the job no worse than 'fiddly'. Thanks for the video it made the job so much easier. (edit: Local LR dealer wanted £378 to do this job)

[@keithjackson4212]

Hi. Just used this video to assist my replace rear right on 2017 evoque. The innards have changed on the later model. There’s a plastic bracket now that can be moved to access the actuator. It is so much easier if you remove the door handle and replace the cables out of the door and then simply replace it in one go. I struggled to get the 90degree turn on the outer handle cable as described in this video (3hours) and if you remove the outer door handle there’s no need to fiddle through the lock hole to remove the green tabs too. There’s videos on here how to remove handle only two 25 torx screws and you can attach the cables to actuator in minutes outside of door skin and easy to replace the actuator and door handle to door as one item. Hope this helps and saves you time.

[@stef34000]

I just finished ! 2 hours and it cost me only 30 € on amazon! thank you very much for this video I saved 356 € from the garage !!

[@vyanldn]

I’m sure it’s fake because I ordered one for the same price after a couple of weeks it broke I suggest you to buy a real lock and that lock can be easy to be broken into

[@stef34000]

Vyan it’s not fake... i buy it on amazon... it’s work work work...

[@Diepen42]

Hey, thanks for this video. Saved me heaps of money and it was actually a bit of fun to do. I am not a car person and don't usually do my own repairs but given the car is getting on (2012 Evoque) and the repair cost from the shop was going to be too much given the value of the car, I thought I'd give it a go. Your detailed video helped heaps, only a few issues (driver door is a bit different), but overall did it in about an hour, so really happy. Thanks again.

[@carguru8262]

Thanks for feedback, glad it helped !

[@simonwootton]

Great video, many thanks for taking the time to record and post it. I replaced the lock mechanism on my 2014 Evoque Pure Tech last night (front passenger side). Some slight variances for the front doors, but took about 1hr 15mins taking my time, especially with the cables. I wouldn't have attempted this without seeing this video, so thank you again!

[@patobrien3289]

Hi, just done this on my wife's front left door (2011 Evoque). It is so much easier if you remove the exterior door handle which is very easy. You can then change the wires whist the lock is on the bench. Total time 35 mins.

[@johnpaulmellish7266]

Thanks in taking time out to do the video, just changed front passeger on an Evoque 2014, much appreciated.

[@boristheblade0075]

You are a god send sir my passenger front and drivers rear have both failed in the past week and the mrs is giving me headache about it but after watching your video im going to av a go myself .. thanks alot

[@michaelklotz1752]

Thank You - great explanation and you show all the tricks - Saved me a lot of money - my shop wanted 700€ for it with the part - unbelievable the shop wants to have nearly 5-6 times the price of the OEM part ordered in the internet - had the same experience with the brake pads - they were not willing to give me the LR Number and called up 360€ for a set of pads - ATE Pads Internet price 68€ !!!! - what a ripp of.

[@MrDominic152]

Thanks for the helpful video..just fitted a replacement to my rear near side door.. only thing I would say is the green clip can be fitted to the replacement actuator before putting it back into place.

[@paulegan7250]

Hi, I just wanted to say Thank You for posting this very helpful video. I had the same problem as you and exchanged the actuator as per your very careful instructions and advice, specially helpful was the instructions on how to remove the clips from the cables. Thanks again.

[@carguru8262]

Great stuff

[@52yamahar1]

This has happened to my 2015 evoque drivers door, You are the man, your video has saved me £££’s 👍🏻

[@theenglishshooter5448]

hi just wanted to say thank you so much for this vid just had to change this exact part on my wife’s Evoque and this made a long job much much shorter great vid and it’s very impressive that u did most of it one handed !!

[@philharrison6683]

Thanks for the great video. Saved me a lot of time trying to find out how to remove the lock. The trickiest part is definitely trying to remove the cable clip behind the lock and it was just as hard trying to get it back on the new lock. I bought one off of Amazon for £13 delivered! Obviously a Chinese OEM replica but didn't look any worse in terms of quality than the one that I took off. Remains to be seen how long it lasts. Now the other rear lock has failed in the same way so I've got to go through this all over again! Still, £32 in parts (couldn't find a £13 part for the right hand door) is far better than paying Land Rover what would probably be about £800 to change both locks. I didn't get a quote from them but I would guess that it will be circa that amount.

[@ajgoetsch]

Very handy! Thank you .. you've unraveled the mystery of how to fix my own door. Now to get a replacement actuator and get to it.

[@markhart9766]

Thank you for this, it was very helpful. Though I’ve had to do the front left side passenger door and there are a few differences, it pretty much covered the whole job. Thanks again

[@LaFemme434]

OK so silly/serious question alert but could a girl ie me could I do this ???

[@thierrys2129]

Merci pour votre vidéo en ligne. Cela m'a permis de faire moi même la réparation en 1h30 et pour 30€ ;-) Félicitations à vous d'avoir réussi a filmer à des endroits difficiles d'accès 👍

[@milesfisher278]

Awesome video, thank you so much. £23.00 part on ebay fitted with your help.

[@jameswalling6452]

very informative video - well done for posting.I did this job on my Evoque on the N/S , passenger door just a week before you posted! Some good tips I wish I had seen/known - particularly turning those cables through 90 degrees....

[@eileensabourin3726]

Agree with Pat, much easier if you remove the door handle assembly. Beware, you do need a long shafted (about 10 cms) Torx 20 to do this so make sure you have one before you start. It is still fiddly, you might like to get some tranquilisers in too. When I finally got mine out, the nylon arm wasn't broken - but replacing the whole latch mechanism still fixed it so maybe it was the servo as suggested elsewhere.

[@debbieinglis1078]

In fact its Torx 25. I just had to do it again as the replacement actuator failed after about a year. Fortunately, I had kept the old one AND replaced the burned out motor (from China but made in UK!) so the original is back in now and fine. Not sure if I have less patience following COVID but it seemed EVEN fiddlier this time. Must have been designed by someone who likes those wire puzzles where you have to get the angle just right to get it apart/together. I don't know how anyone manages to reconnect the door handle cable in situ. Your dexterity is off the scale. Do yourself a favour and connect/disconnect the door handle cable on the bench. One other note - if you pull the bracket/guide forward, it gives with a click ( I thought I had broken it but apparently not) and there is then more room to get the parts in/out.

[@oZangelandairwave]

Thanks for this video. Helped me change my lock in 2hrs time. Paid 28€ für the new thing on ebay.

[@vyanldn]

Fake lock I suggest to replace

[@vyanldn]

Otherwise will break whole car locking system

[@oZangelandairwave]

Don‘t care, car has been sold 😂

[@kateholt1805]

superb - many thanks just fixed my wifes evoque

[@Vish-zo5bv]

Thanks for the video. I am going to attempt to change the actuator on my 2015 evoque. Just a question - does it matter if the windows are rolled down or not? Thank you again for the video

[@BSmith244]

Thanks for taking the time to make the video and your excellent guidance. My door locks but doesn’t unlock with the central locking. It does however unlock using keyless entry so I’m not sure if the fault is the same.

[@carguru8262]

My doors would some times lock and wouldn't unlock at the beginning. Then after a while they stopped locking or unlocking so I used to have to manually lock the doors from the inside then get out of driver's door and then lock with the remote control as the only door that was working was the driver's door. The doors were trying to lock and unlock but you could see they almost didn't have the power to open/ close the small manual door lock lever on the inside .

[@carguru8262]

I think if the doors lock/unlock using the remote control then it might be something different

[@BSmith244]

@@carguru8262 My door locks fine with the central locking from the key fob but won’t ever unlock with it. I can open it using the keyless entry sensor on the door but only if the central locking is locked. If the rest of the car is unlocked it will only unlock by manually operating the interior lock lever in the handle. It’s bizarre but as I know how it works I just live with it even though it’s annoying. I call it my Land Rover door

[@carlbaskerville6396]

Think I need counselling after how stressful this was! (Joke) useful video and saved me a fortune, would say you need to be relatively DIY savvy and patient to do this. Cheers

[@algernonwolfwhistle6351]

Very good post. I have just had this problem with my own vehicle.

[@IckbenArieefx]

Is it for you the same problem that the door doesn't open/close when using the key, but still does lock/unlock when doing it from the inside? Trying to make sure it's this same actuator problem in my car.

[@ray3744]

@@IckbenArieefx mine is exactly the same problem was it the actuator?

[@IckbenArieefx]

@@ray3744 Hahaha, have not yet fixed mine to be honest. Dont really use the rear doors all too much. Thanks for reminding me however.. 3 months is too long should have already done it. Just need to find the part now

[@ray3744]

@@IckbenArieefx I'm about to give it ago now will let you know

[@IckbenArieefx]

@@ray3744 Nice, you're fast. Im also having battery problems sadly so now fixing that. What door is having the issue on your evoque and where did you get the actuator? Straight from dealer or would you have a link to one? Mine is back-right door

[@nicoletahrimiuc2015]

Can u do a video on how to disable child lock on this model, please?

[@olijakooj]

Thank you for this video👍

[@wayne7939]

Very good but when you get to the bit to try to take the outer cable off , don't waste time and temper trying to work the cable through that hole. Take rubber plug out of the end of the door , shine light through and locate torx screw undo it it won't drop it's captive then the end of the outer handle pulls off and unhook the lever part , you can then ease of the clips front and back of the inner latch and cable and it drops down, jiggle both parts around the window guide and out. Swap cables etc outside the car on the bench easy . Refit reverse way . Saves hours and scraped fingers and temper. Also new part seemed dry on external parts so I used lock grease before it went in.

[@wayne7939]

I did my rear right door today, when replaced I did autopsy on the faulty one . Unusually it was not the fractured white platic lever. All was ok everywhere, so undid the motor housing and out of the 2 motors the larger one with the worm drive was dead. These motors just clip into spring contacts on the pcb so they are easy replaceable, it opened up the motor found the problem , comutator burned/oxidized so I cleaned it with a diamond file lube the bearings and reassembled it . All working again so I now have a donor unit for spares in future. Will locate source for these plugin motors. They must be available or they would have been soldered in.

[@Enohzeee]

Great video and thank you! I’ve replaced the actuator on my front passenger door which was fine, even seemed much less fiddly than the rear. Now my rear right door has gone. However, I had the child lock on and so cannot open the door. I’ve managed to remove the door card with the door closed, but cannot manage to disactivate the child lock. I have some access to the actuator obviously. If anyone has any tips on how I can open the door, I would appreciate it! From there, I should be able to replace the actuator…

[@carguru8262]

Sorry, I'm not sure on this one. Hopefully someone will be able to help

[@Enohzeee]

@@carguru8262 Thanks for your reply. I managed to fix it finally, I had to use a screwdriver and a lot of patience to get to the child lock pin from the back and turn it. Such a relief when I got the door open.

[@OoOJakeOoO]

You could access the green clip via removal of the door handle

[@HOPEUSMAXIMUS]

VERY GOOD VIDEO AND THANK YOU FOR POSTING.

[@richardyoung641]

Great vid..thank you so much,...I have to replace one in drivers door..I presume the removal/replace procedure is the same..if you could just confirm that,it would be appreciated.

[@carguru8262]

Did change the passenger front door and it was very similar but had an extra capable. I'm assuming the driver door will be similar but can't guarantee.

[@richardyoung641]

@@carguru8262 Great thank you!

[@carguru8262]

Sorry , it should have said extra cable not capable.

[@richardyoung641]

@@carguru8262Yes..I presumed that..thanks

[@adrianoliver4623]

Unfortunately this video has made a simple lock removal harder than it should have been!. You can do it all in less than 30 mins. Instead of fiddling around through a little hole to detach the cables which is near impossible to do. All that was needed to be done is to take the door handle of the car and the whole unit drops down and cables can be fitted more easily outside of the car. Reversal becomes just a easy to put it all back.

[@shanefrank3281]

Thanks for the excellent video. It appears yours was not locking/unlocking with the key fob, but was also not locking/unlocking if you manually moved the lever on the door either. Mine isn't working with the fob, but I can still manually lock and unlock the door. Do you think this is the same thing? Mine seems to be more of a motor issue. Is the motor in the unit you replaced?

[@carguru8262]

I could also lock and unlock the door manually from the inside. Sounds the same as mine .

[@lemmy999]

@@carguru8262 thank you!

[@vinnyburji9962]

Brilliant fella thankyou so much which one did you buy from online coz I need to do mine ? Many thanks again

[@carguru8262]

I think there are a number of sellers . I just picked one that had good reviews and a decent guarantee.

[@jamalouslimane6147]

Hi car guru, I have had this issue with the drivers, front passenger door and the back rear right door, does this mean I have to change the door latch for all of them. I changed the drivers side that one locks fine now but the other two are still not locking when the button is pressed to lock? Thanks and great video!

[@carguru8262]

Hi, it sounds like you will need to change each door if the door .

[@ItzAdz]

hi mine is 2012 is this a same thanks

[@tompirie4676]

Hi Car Guru, yes thanks for your video, great, but in it there is a small part relating to the refitting of the cable that opens the door from the outside. I have just replaced my Door Lock unit all went well, the concern was, as you highlighted, the refitting of the cable this I have on, but on trying to refit the cables head into the trigger on the unit itself, I am struggling to get my hand in behind to twist align and reconnect the metal head, (19.37mins on the video) any tips? all this hassle is down to the window guide that is in the way, can this be removed to allow better access to perform the task?

[@carguru8262]

Hi, I'm not sure about taking the window guide out as I've never done that so can't be sure how easy/hard it might be. It is very fiddly, but don't be afraid to bend the cable wire to present the wire end at a better angle. I did bend the cable with pliers almost 70 degrees. Just make sure you don't twist or bend the end of the cable where the aluminium metal fitting is . If you break that you will need to change the cable .Hope that helps and good luck

[@tompirie4676]

Cheers Buddy, onwards and upwards. Thanks

[@josephlee4443]

Thanks so much for this vid life saver

[@scottdolman9104]

Hi could it stop the front from locking after you have changed it front won’t work now

[@carguru8262]

Should have nothing to do we other locks.

[@scottdolman9104]

car guru drivers side would lock three doors on fob but not back passenger changed back passenger all lock now with key but on fob drivers door doesn’t lock but all lock off key

[@carguru8262]

Sometimes the doors are set to 2 stage locking so you need to press key fob twice to lock all doors .

[@shivhundal8577]

Awsome vid

[@gsh9225]

HELP!! There is an electric socket connector above the actuator. But I don't see it on the new part I got. What should I do now?

[@carguru8262]

Not sure what you mean ,have you got a picture of it

[@kosmyn923]

Hie!You changed the lock itself or only the white plastic part?

[@kosmyn923]

I have the same problem ,and at driver s side itself

[@carguru8262]

I changed the whole lock.

[@kosmyn923]

@@carguru8262 thank you

[@sharpz44]

Similar problem ,but when pressing key fob once 3 doors unlock then if pressed again twice drivers unlocks ,very strange

[@carguru8262]

Has it always done that or just started. If it is a new issue this is what was happening to my door ( not driver door though) , if I kept trying to open with key fob the door would eventually open . However after a while it stopped opening completely no matter how many time I used the key fob . If it's always been the case I think there are some settings that allow different types of door opening ; one stage or two stage .

[@sharpz44]

car guru just started doing it ,however I think something was pressed on inside so not sure ,will look into them settings,had to change my Audi mechanism yesterday ,was a bit easier than this vid ...

[@carguru8262]

If you look at the drivers door from the inside , when you press the key fob once does the door latch on the inside move ie. Does it look like it trying to open but just can't move it enough?

[@sharpz44]

car guru sorted ,was set at two stage ,thanks for your help

[@carguru8262]

Great stuff!

[@1mrjsmith]

Did you use a genuine part or cheap parts

[@carguru8262]

I don't think it matters. Selected one that had sold lots and offered a 1-2 year guarantee.

[@JayKay-ht8rg]

Joseph Smith I used cheap parts for mine. In fact, THE cheapest I could find. Why?

[@LaFemme434]

OK so silly/serious question alert but could a girl ie me could I do this ???

[@matthewwakefield5179]

Can you replace mine

[@JayKay-ht8rg]

Matthew Wakefield where are you? I can do it for you. Did my Evoque too. (Front Passenger side) (I could do a quick Diagnostic too, checking for any Fault Codes you might have etc)

[@matthewwakefield5179]

Jay Kay Grimsby

[@JayKay-ht8rg]

Matthew Wakefield: Hi Mat. Thanks for the reply. I’m near Birmingham I’m afraid. And according to Google Maps you’re 120 miles and 2 hours 11 minutes away!! Too far sadly! Sorry.

[@eileensabourin3726]

Actually it is a Torx25

[@maxjones7451]

Is there anyone in the Sutton Coldfield area that has done this ? Do you want to do mine, I’ll pay obviously thanks

[@lemmy999]

Thanks again for the video. Unfortunately my 2015 Dynamic has "Passive Entry" so not only is the replacement part more expensive (only from Land Rover for over $200US), but because the part is larger I was unable to get it twisted enough to access the second cable you remove. I then found that if you remove the external door handle (which is very easy) then you can take the lock / latch out and then remove both cables after it is removed from the door. I made a short video that shows the larger lock / latch module and describes the extra steps. kzbin.info/www/bejne/mJOZXquqpa58q68

[@carguru8262]

Great Vid, nice one !