HOW TO FIX XBOX CONTROLLER DISCONNECTING FROM PC - Bluetooth

The most likely solution for your controller not staying connected is the way that you go about updating the firmware.

[@gibbysworldoftech]

Guys if you are unable to solve the problem with the update, you may have one of the mystery defective controllers that were produced. if it is still returnable I would recommend exchanging it. ITs sad for something so costly to be riddled with issues.

[@Slimscribe]

I've done firmware updates on all my controllers and I've had the problem with every controller I've tried. I don't understand why this is still an issue.

[@rsous-ue3xs]

I have tried 3 different controllers and they all disconnect and reconnect in about 10 seconds. I did everything you said on all of them and made sure they are all updated and no fix. I highly doubt all 3 or my controllers are defective.

[@cyanure1320]

thank you

[@brunogt1982]

I still have this issue on all my controller i try everything on earth 🤦🏽‍♂️

[@aurusmasque]

This was *EXACTLY* what I needed. the only thing you might want to specify is to turn the controller off before you plug it in or it won't detect it properly in the app

[@athunderfan]

also if your wire is low quality, the pc won't recognize it for some reason

[@jellybean4]

Perfect fix, thank you! I was so worried my new controller was broken, and so excited I had found it in purple!

[@CelineDii0n22]

Tested the controller after the firmware update you suggested and it’s works with a solid connection 🎉

[@antevante11]

Thanks for the video, I had to do 3 things in order to get my controller not to disconnect. First i update my bluetooth drivers, then I update the firmware in my controller just like you showed me. After that I still had problems with bad connection and disconnecting and I realize I had to plug in my antenna for my motherboard. Now works like a charm!

[@scottnoble7306]

Thank you! I unplugged my antenna to do some work on my computer and forgot to re-connect it. You are a life saver!!!

[@funjuror]

Thank you. I spent ages trying, and you got it working. I Downloaded the Xbox app, updated it using my phone cable, and now all is good. Thank you :)

[@bufaloBABA]

no update available, problem hasnt gone. someone please help

[@floky7]

My solution was go to Device Manager, Bluetooth, and remove all driver controllers. Then Windows update to correct version for my PC. Now the Xbox One Controller appear immediately on Bluetooth search and I can add to PC.

[@Akhenaten55]

@@floky7 Out of every janky solution I have read online, this actually worked, thanks bro

[@Aerynes]

I did need an update for all of my controllers, but it didn't fix the issue, ours disconnect even when using the official Microsoft adapter too. I think maybe it's a Windows 11 issue because they didn't do this until we upgraded.

[@acativ9]

it worked surprisingly for me. what did you do to fix the problem?

[@SteebRNR]

same

[@Matty335i]

same

[@hardhatgaming6323]

same

[@GWG_Gaming]

Any fix to this? Updated my firmware and have Microsoft adapter and still dropping out. Both controllers does the same (ones brand new) on windows 11 and PC is new as well

[@AnsonChik]

This is the final solution for bluetooth keeps disconnects; Great finding on how to firmware update the controller.

[@ru9275]

I updated my firmware but it didn't fix anything, it keeps disconnecting and having delays

[@Don.AlPito]

Same shit happens me too, got any leads already? Since you had posted this two months ago.

[@ru9275]

@@Don.AlPito I just gave up and used it wired, xbox controllers are fucked on pc for some reason if you use it wireless

[@keyentitycain8420]

@@Don.AlPitoThe first time it happened I deleted my bluetooth driver from Device Manager and then restarted the computer. The controller worked perfectly for a year after that.

[@GWG_Gaming]

@@keyentitycain8420I will give that a try

[@FanZ2626]

Updating my controller firmware through the app indeed fixed my disconnection issues; thanks a lot for the video!

[@cholocreyes]

you are legend! took me a year to fix this and because of your video it worked!!!

[@EvillHippie]

I think what many youtubers are failing to tell you all is that if you have something like another pc or xbox that searches for bluetooth devices then your controller will disconnect a lot.

[@gibbysworldoftech]

Thats true but it isnt exclusively the problem. Microsoft recently low key admitted that some controller hardware had a defect. They wouldnt say what it is or if its a fix, only that it was limited in occurrence and not worthy of a recall. This particular issue could be fixed with my method about 80 percent of the time.

[@mikegarofolo4838]

Did not work. Controller is up to date. Windows is up to date. Controller is completely unusable wireless. Bluetooth disconnects in seconds and then does so repeatedly as it cycles between connected, connecting and disconnected.

[@floky7]

My solution was go to Device Manager, Bluetooth, and remove all driver controllers. Then Windows update to correct version for my PC. Now the Xbox One Controller appear immediately on Bluetooth search and I can add to PC.

[@Don.AlPito]

Hello there I am on windows 11 and unfortunately I had this problem too. Ive downloaded the app and I was very happy when it updated the controller. I was very sure that the problem was solved but unfortunately it keeps disconnecting. Any leads?? The controller is even flashing twice now when it disconnects.

[@jakem978]

Same dude and I’m windows 10

[@Matty335i]

same for me on windows 11. might sell my pc lol tired of this

[@mellowscaping]

Updating the firmware fixed it for me, thank you! Crazy how following the product instructions doesn't work

[@Matty335i]

only problem is my controller won't stay on when plugged in with a usb-c, it just flashes and doesnt turn on. not sure the issue. it'll constantly flash but not fully stay on, any tips for this is appreciated, thank you btw it connects via bluetooth but not with usb-c

[@Matty335i]

and even when it does connect via bluetooth it randomly disconnects.

[@shisussss]

same issue, did u find out sum?

[@Matty335i]

yes i did, i had to go to best buy and buy an xbox controller cable. specifically for xbox controller. not even joking lol they only work now with the exact xbox cable from best buy, just go and ask for it@@shisussss

[@hassamshaikh4068]

What if I've already updated the firmware before watching this video? I'm facing a similar issue now, it gets disconnected with just a slight movement.

[@decoyloony4121]

Found any solutions?

[@hassamshaikh4068]

@@decoyloony4121 no man, I had to return it

[@suemason1968]

I happened to stumble across this video in the very beginning of my search.. I think I love you . {in a professional way } you saved me hours of delete , add and delete

[@gibbysworldoftech]

Oh im so glad it helped! i wish it worked for everyone but it doesnt.

[@riedstep]

this seems to have worked. i had updated the firmware before without it working. but after updating the firmware, disconnecting the controller on the bluetooth screen, then repairing it seems to get it to work. thank you! Edit: I might have spoken too soon. It is still disconnecting some, but it does seem less. really not sure what to make of it.

[@tonydiazist]

Same here it now disconnects even more. 😅 Like every 2 minutes before it was 5-6 minutes

[@CarlosRamirez-rq9zw]

This happens to me too and the input is kinda slow when I play sometimes smh

[@usefulrandom1855]

@@CarlosRamirez-rq9zw Same here, Ive used it fine up until about 3 weeks ago. I have just done an update and it worked for about 2 mins (longer than before). I have tried two different blutooth dongles and even borrowed a PS5 pad from a friend, that does the same so I suspect its not the controller but some issue with windows/blutooth. Problem for me is the PC is in another room so I need wireless to work for playing on the TV rather than monitor. Annoying as ive just got Forza. PC is about 6 meters away or so with line of sight to controller. I have ordered a 5m USB extension to bring the blutooth dongle closer to me, but im not convinced thats the issue as it had been working just fine before.

[@BNgema]

Did yall find a fix?

[@usefulrandom1855]

@@BNgema I gave up and plugged it in. Clearly on windows end as working fine before for both ps5 and Xbox one. Not tried since I posted the last comment, I don't really game to be honest but wanted to give Starfield a go.

[@samuelpranoto6402]

Hey gibby, sorry to ask silly question, I had an wireless xbox 360 controller for pc, the usb c cable you are reffering is the charging cable ? si that correct? or there is another cable for this? thx a lot

[@fvgx3872]

YESSSSSSSSSSSSSSSSSSSS CLUTCH BEST KZbinRRRRRRRRRRRRRR!!!!!!!!!! THANK YOU GIBBYS TECH YOU JUST GAINEED A VIEWER

[@korbandallas8931]

Awesome man, easy to understand, worked great, thanks!

[@CryptoKommando]

Finally found a valid solution to my disconnecting controller issue that actually works. Thanks for sharing this one with us mate 😉Ended up updating my Xbox Wireless Headset as well 😁

[@phongtieu8029]

Finally something that worked! Thank you!

[@joeb1009]

Thank you so much!! It worked right away. My controller did disconnect once but instantly reconnected where before it would disconnect and just sit there blinking mid game.

[@anggaharsawan7684]

Thank you very much bro! I do this and my xbox controller working like a charm! Just like before im upgrading my bluetooth dongle to 5.3 one! You are a hero man, god bless you!

[@jswoerd679]

Unfortunately for me, it still doesn't work. It worked for a long time on my surface and then when I reset it and connected it to the PC it now disconnects every few minutes. I am still looking for a fix. If I find one, I will put the link on here.

[@LuisPeris]

I updated the controllers via usb c cable from the same app as yo mention but they still continue disconnecting randomly, less frequently as before. I am using an Asus usb bluetooth to connect them. Finally I fix it buying official Microsoft pc adapter for controllers.

[@gibbysworldoftech]

Well that is certainly one way to fix it. The problem is also related to which version of Bluetooth you have, how old your controller is, and some mystery variable I haven't figured out. Frustrating for sure since the Microsoft adapter seems to be out of stock so often.

[@LuisPeris]

@@gibbysworldoftech i tried not official adapters that i bought in Amazon and they work perfectly. Right now i can't tell you which bluetooth version i have. The controllers are series s/x versions.

[@gibbysworldoftech]

@Luis Peris such a weird issue. Glad yours Is sorted!

[@random1234100]

it is not a firmware issue, i have updated everything and still it doesnt work.

[@Tipples801]

Still helping in 2023 thanks friend

[@symmetryofzero]

Damn. I thought I found a solution. Still not working for me. I keep losing connection and the XBOX logo on the controller flashes. I've tried with the XBOX dongle and with the onboard bluetooth without the dongle connected.

[@markephrussi]

same

[@decoyloony4121]

Found any solutions yet… I have the same issue

[@symmetryofzero]

​@@decoyloony4121yea. My issue was that it was battling between talking over the internal Bluetooth connection and the Xbox Bluetooth dongle. I just deleted the controller from my windows Bluetooth devices and only used the controller's usb dongle. Been solid ever since.

[@richardhawes964]

duuuuuuuddddeeeee omfg thank you ever so much i was tearing my hair out trying to understand what was happeneing never would i have known about this had if not stumbling across your video i would have thought seeing that this is supported by microsoft that something like this would have been done automaticaly

[@mitsingas]

**Solved Solution: I have added the WiFi 6E (additional antenna on my mb) it looks like it's also the bluetooth antena! Hello all, Sadly mine is still not working even with Bluetooth 5.3 (motherboard) I did exactly as you mentioned in the video but stil when i move the controller 30cm away from the PCi it disconnects and connects back, or nothing at all... In the Xbox accessories software it doesn't show any other update (there was 1 that I did installed as you mentioned in the video)so I guess I ended up with a faulty controller i guess! Any reccomendations here would be lovely! *Good to mention that I bought the controller today so I can just return it back tomorrow for a replacement (store policy)

[@buckyoufaltimore]

Doesnt updating firmware would block steam input from recognizing the back paddle?

[@be_bonn]

If you're gaming on your computer and using a USB bluetooth stick in addition to your XBox wireless stick, unplug the bluetooth stick if you don´t need it. It's been working great for me since then. At least if you can do without bluetooth (mouse, keyboard, etc.)

[@iampoofball]

thank you so much for the help. youtube saves me once again

[@SteebRNR]

i've also bought the windows 10 adapter with the controller combo, everything is updated , but the problem still occurs. I have this problem ONLY with the series x controllers, i have two old xbox one controllers and they work perfectly fine.

[@Matty335i]

same

[@floky7]

I tried everything you said but nothing worked. My solution was go to Device Manager, Bluetooth, and remove all driver controllers. Then Windows update to correct version for my PC. Now the Xbox One Controller appear immediately on Bluetooth search and I can add to PC.

[@DJMadVibes1]

I have the opposite happening. I can connect through Bluetooth although it loses at times. I cant connect with my usb to usb c cable the controller came with. It was working fine up until about a month ago. Any suggestions

[@y0dasmydad]

Same here, recently it's just disconnecting constantly, I always play connected through USB

[@dercas33]

This fixed my problem, thanks for the vid.

[@olimitch7]

THAAAAAAANK YOU VERY MUCH! Finally something that works!

[@ILikeALF]

Thanks for the help. Worked perfectly!

[@KaydenDaily.]

Thank you for this I really needed this since I play Assassin's creed 4 Black Flag

[@TheKurtkapan34]

thanks for the video. did the firmware update. no luck tho, still loses connection while playing, especially in menus on forza. seems less so while driving, which is weird to say the least. issue started a month or so ago. i had no issues at all with the controller for the last year. so weird.

[@usefulrandom1855]

Yep same here, also just got Forza and yet to play it. "Same here, Ive used it fine up until about 3 weeks ago. I have just done an update and it worked for about 2 mins (longer than before). I have tried two different blutooth dongles and even borrowed a PS5 pad from a friend, that does the same so I suspect its not the controller but some issue with windows/blutooth. Problem for me is the PC is in another room so I need wireless to work for playing on the TV rather than monitor. Annoying as ive just got Forza. PC is about 6 meters away or so with line of sight to controller. I have ordered a 5m USB extension to bring the blutooth dongle closer to me, but im not convinced thats the issue as it had been working just fine before." thats all the things ive tried.

[@Matty335i]

same for me, exact same issue, still haven't found a fix.

[@Bikeadelic]

Problem 1 - controller turns off as soon as it pairs. Solved using your method, got it to Bluetooth pair but not tried the 2.4ghz yet 2. Accessories update stuck at 0%.........

[@Mike2368Firebird]

We had the same issue, downloaded the app, connected with a micro USB (guess the newer ones are USB-C), and I did have to manually run an update. It didn’t pop up with “update” but my guess is the newer ones do, we have an XBOX One X and haven’t needed to purchase a control in a while so my guess is it’s an updated setup with the newer controllers. Either way, it fixed ours so I’m running through ALL the controllers now!!! Crazy for this secret accessories app, why they don’t have it download automatically is beyond me. Or just integrate it into the XBOX app altogether. But hey, luckily it worked for us and for now…hopefully it stays that way! Also, when I went to add a new device, I had to disconnect from the computer, then held the pair button down, it finds it in the normal list but the pop up in the lower right corner from my guess is that new app picks it up right away like a driver update/download kind of box and asks to add it, then it’s done. Go back to the list and it shows up as a Bluetooth device! Much appreciated!!!

[@NounosPanos]

Man YOU ARE GREAT!!! Its exact as you said it! Thanks very very very very much!!!

[@gigasoftgaming]

The USB C cord doesn't work on one of my controllers, it works on the other one though, it just flashes white slowly and won't connect with the cord, aby ideas?

[@muhamadsarhad6566]

Same problem

[@austingoyne3039]

The X turned blue and ever since then it’s randomly disconnecting from PC. There’s an xbox nearby so I assume it has to do with it.

[@mountainmover777]

My firmware is up to date and it's still doing this.. I can't believe I paid $200 for a controller that can't stay connected. I guess I'll return it.

[@aidenlw4674]

This is exactly what i needed thank you so much

[@ShaneMcDuffie-z6k]

What a guy! 10/10 would recommend!

[@redbowtie7060]

going to test it thank you!! very frustrating problem for a brand new expensive controller

[@elnewbie2611]

My Xbox controller suddenly dies even when it's wired

[@pocholokoky4494]

That might be the positive and negative you have to bend them out a little bit

[@aleksandrsnitkovskyi3728]

It worked, man, thanks!

[@lowtierduster-7254]

mine is an xbox elite controller it was working for years up until yesterday, now as soon as i turn it on it connects then turns off. i tried wired connection. the controller is detected i can run diagnostics and the pc detects the analogue inputs as well as the buttons. but it wont switch the the games now. this is really starting to piss me off

[@jeremy5325]

Every video on youtube advice to do the same thing, and I did it since I got it, but the same thing keeps happening. It keeps disconnected, I already tried it on my android and it doesnt disconnect.

[@gibbysworldoftech]

You may have a different issue

[@gibbysworldoftech]

can you describe what you've done so far or give more details? Maybe I can find a solution.

[@jeremy5325]

@@gibbysworldoftech Yes, Update the firmware was the firts thing i did. I didnt work, then I tried to uninstalling the control from the Device manager, reconnect, try several times, last thing i did was change the batteries.

[@gibbysworldoftech]

@@jeremy5325 did you go into bkuetooth devices and choose "forget" on the controller first?

[@jeremy5325]

@@gibbysworldoftech Well im on win 10 and it only gives me the option to remove device from and on the device manager uninstall device, but thats it

[@heracross366]

when my controller turns off it doesnt reconnect, i have to do a full restart. any idea how to fix this?

[@nightwolf7yt]

mine shows up for a second then disappears, any ideas?

[@Alex14751]

My controller is stuck on " other devices" in Bluetooth in my device manager it seems in Bluetooth is not there but. I cant enter paring mode

[@lawnmoose]

THIS WORKS! GIBBEEEH!!!!

[@cactixz]

holy shit i love you man

[@reallyprolific]

Good looking. This method worked for me.

[@hayes4424]

Thanks man - I kept getting disconnecting randomly in game and it would cause me to die in match, so frustrating. So I was checking out all the fixed EXCEPT update the firmware. This is hopefully the answer bc I did have an update waiting for me but time will tell if it disconnects or not. Thank you!

[@balenciimusic]

That was happening to me bro. Keep trying to hold the button down

[@balenciimusic]

The Xbox button. Also try to plug in the remote but have it off then turn it on holding the Xbox button down. Your pc should be able to recognize it

[@acativ9]

bruh. this is how to fix it?? i dont even know what it fixed but its working properly now! thx alot bro

[@dalehyde7325]

found that having a external hard drive sat on top of my series s caused this to happen aswell, had me stumped for a while but eventually figured it out and sat it behind instead and no problems since

[@spurry05]

I've updated Windows I've updated firmware Still disconnecting.

[@NakariShiro]

I just had to delete my Xbox controller device from the Bluetooth device list from my PC and pair it again and it worked for me

[@jakebascone1539]

Just forgetting device in the bluetooth settings and reconnecting, it worked!! I had like 4 xbox controllers listed in there from using other peoples controllers. I wonder if that was screwing it up.

[@AdamGbl95]

My issue is every xbox controllers even series 2, will rapidly reconnect and disconnect instead of staying connected.

[@FallingStar2311]

works like a treat! thanks!

[@KorvakRB]

Dont you think if i had a USBC, I would use it instead of searching the internet?

[@842BART]

Theres people like us, who want to use it just via Bluetooth! Genius ¬¬

[@gr4ntbikes570]

It help out with the frequency of drops. However I still have this issue. It’ll drop for 5 seconds or so then after it reconnects itself the controller will have serious lag. I’m just reverting to playing it with a usb. I’m tired of playing my games and it drops out on me during a boss fight or parkour. I have origin pc with windows 11 and a Xbox elite series 2 controller. So much money and my shit is still ghetto.

[@teamextreme86]

doing this with my elite 2 , it had a update , ill let you know if it works and if it stops disconnecting :)

[@DennyRaww]

The quickest way is to use a type c to type c cored from the new iPhone or iPad and it automatically allowed me to click the configure on the xbox accessories app on my pc the click update.

[@cerezoguitar]

Does this guy know what he is talking about? I think he said lots of words without saying anything.

[@kishisushii]

Thanks for this!

[@SoUtHMeMpHis]

Can you also update the controllers by plugging them into any xbox console ❓I still have my Xbox 1X sitting on the shelf collecting dust for 3 years I think🤷‍♂️

[@hexterkate]

yes

[@timokokkinen2725]

Yes, seems to work. Thx mate.

[@Percussiongurl]

It won’t let me remove the device. I keep getting failed to remove

[@GULIVERSOFFROAD]

i dropped a like it worked for me thank you

[@johnong2655]

Still not working for me. It's clashing with my Bluetooth speakers

[@anthonytenaglia3473]

Appreciate the video brotha

[@ominix]

Updating firmware did not solve the issue :(

[@5gentxn]

Thanks. Worked on the Legion Go.

[@SmlChngs]

nice tattoo. crouching tiger, hidden dragon

[@adrikhankant6170]

after return 2 controllers, your solution was what I need it. Hard to understand how using a microsoft windows I can't update de controller using cmd/device manager.... but I need another app...curious aswell hopw the shop took 2 controller back instead of being aware of this issue XD. Thank you boss.

[@Gielea]

I was even diconnecting with a wired connection. This fixed it. Thanks!!

[@QWYN.]

Its still connecting and disconnecting I'm sort of confused.

[@horiasandulescu1251]

so what if I already have xbox accesories installed?

[@VyllenceGaming]

Did this and it's still disconnecting periodically for me

[@markyorio9303]

I still have problems staying connected when I try to play a game on steam

[@Hoodbilly247]

Work first time bro Thanks

[@Inmate533]

The app doesn't see my controller at all.

[@weclove2008]

THANK YOU! SAVED MY LIFE

[@joker-sh5hv]

Does this work with the gulikit pro 2?

[@cyanure1320]

i already did that and i only play in usb cable without youtube but i still have the controller disconnect all the time

[@ZuluKing91]

Jep drivers. Hadn't updated in like a year. Will check if it stays alright for now

[@jaydenramirez3184]

I can’t remove the Xbox controller from my Bluetooth