how to get complete refund of your laptop after 3 months of usage

got complete refund of 1,16,000 rs from Lenovo laptop but it was not an easy processs stay till the end of this video to know how you can get a complete refund for your defective laptop
Is it possible to get refund if the laptop fails in the warrenty period
What to do if your laptops mother board fails if the laptop is the warrenty period
Well if you have been following my videos you will be knowing what and all had happened with my Lenovo laptop
To the story in short I had boughtlenovo laptop from official online Lenovo store on February 27th, then I started to notice few problems like battery drain while the laptop is connected to charger and soon the mother failes after 1 month of usage. I was really disappointed and wanted to return back the laptop and get my money back but the company denied refund saying it doesn’t come under the terms and conditions of the company.
This is really very bad of the company to give very different experience to different country people.
If the same incident had happened in us then customer had all the power he could just returm the laptop and get his money back without any hassel but its not he case in india
Today I will tell you. How to get your money back from the company if the same thing hppes with you
First you have to have your adp purchased for your laptop so that all your services becomes free of cost .
Then you have to raise a complain which can be done by two methods either call the compay customer care number and raise a ticket or you can go their wbsie enter your serial number and raise the ticket
When you call them make sure they have reised the ticket by confirming on theirofficial website .
One ticket is raise you have to call them daily to give youa refund from the day one itself.
The company people have been traise so well to deny refund at all costs that even before you say something they tell you that refudnis not possible
One day when I had called Lenovo after all my refund was accepted to juts check wheni will be getting the refud the customer care girl didn’t listen to me completely as soon as I mentioned new laptop is defective she started saying refund cannot be given sir .
Then I had to tell her that refund process is accepted just you people have to pick the laptop and return it to ware house
So the company wont return you money just by repairing it for one time.
They need to repair it atleast 3 times and every time you call for repair you have to speak very stubborn or else they take you lite and ignore you
So basically the Lenovo enginears are not trained well. So who ever comes to repair your latop ends up messing it up even further and this the point where yu have to be smart and cathch the opportunity to your advantage.
Once he repairs the laptop you search for the problems the moment he leaves the house. You will definitely find a defect and you will have to call the customer care immediately that the laptop is not corrected .
So now I think you people can take a different approach than what I did. I had to go through this rpair process 3 times and then for the 4 th time they told me to submit the laptop to official service centere .
Now you people can ask directly that you want the laptop to be submitted toservice centre and if ithey are not able to solve the issue then you want a refund as soon as possible
So usually the service centre guys are thought to be better people that those come. Hoem to repair so if they cant solve it then no one can is what Lenovo thinks.
So you need an official letetr from servivcc centre engienar that they are unable to solve the issue .
Then they send a request letter to head office for refund/ replacement.
Now the manufacturing team has to give youa doa letter after which your refund will be accepted and processed
Once you get a doa letter the laptp will be packed and ready for pickup and once it reaches the wae house you will et the refund.
But do note that refund is given only to customized laptop , if you have no customized one then you will get a replacement unit.
So finally I got all my money credited back to my account throuhh which I paid for initially
And I got a macbook air m3 , I was literraly pushed by windows to go towards mac without any choice .

This video you are watching is edited in the macbook air I will make another video on how tha macbook is performing compared to Lenovo laptop and whether you shou dconsider buying one
Thank you

[@AM-wv5qy]

Bhai so glad apko refund finally milgaya hope you are doing alright they have no right to scam your hard earned money !!!

[@Gateastrologykc]

Thank u for exposing this sh'tty company. LOQ motherboard issue has affected my friend as well. I have shared your video with him. I hope he manages to get the refund. This Chinese crap OEM is now sending review units to big KZbinrs for positive PR.

[@Doctorprateek555]

Indian customers deserve better service .I hope all the companies change their terms and conditions

[@Gateastrologykc]

@@Doctorprateek555 Yeah

[@nrnlapi470]

Buddy very very nicely explained. This is a very very informational video

[@Imayavaramban-fh4pc]

Super brother, finally you got a refund. But it is so bad they are providing such bad-quality motherboards.

[@sailesh11101]

Why is adp required for motherboard replacement? I mean this doesn’t get damaged accidentally.

[@rohitdebnath1873]

Bro i bought Ryzen 7, 7840, 4050 It's hardly 1 month, it had already been dead several times & also overheating, definitely gonna follow your process, just tell me one thing, will it be acceptable if i dont have the box

[@Doctorprateek555]

You need that cardboard box they will definately ask when packing the laptop

[@madhavmor9498]

bhaiya i also need help i have a gaming ideapad 3 laptop and form past 7 months it is having multiple issue gpu not working , freezing issue , laptop shutdown itself bluescreen issue and lenovo changed motherboard 3 times and done the ddu 3-4 times and os 5-6 times and many other solutions too and they are refucing to give refund i have premium care and adp too

[@Doctorprateek555]

Put a case in consumer forum , make a video in youtube , post in twitter call them and speak strictly as to why they are refusing for refund

[@NoorAlam-xz4vf]

​@@Doctorprateek555 brother I was thinking to purchase the Lenovo legion 5i intel 14th gen will be there any problem with legion series?

[@Doctorprateek555]

@@NoorAlam-xz4vf legion is lenovos premium laptop so it might be better than loq but I cannot say for sure as I haven't used one

[@NoorAlam-xz4vf]

@@Doctorprateek555 brother where it is written that the Lenovo try to fix and the problem could not be fixed then they will refund the cto order I cannot find it anywhere

[@Doctorprateek555]

@@NoorAlam-xz4vf go to lenovo website to raise a ticket as I have shown in the video type in your serial number then go to terms and conditions in that you can find it I have shown the same in my previous videos you can watch them

[@mrharsh05]

Bro i ordered the Lenovo LOQ i7 13650 HX with RTX 4060 the 24 GB Ram version Today. Shall i cancel it or new product lot is safe?

[@Doctorprateek555]

I am not sure how the new product lot is . It's like gambling now . If possible get alien ware imported from us. You will get the best quality at good.prive point. Or else get a MacBook

[@herozero2342]

Same problem with me i purchased loq 2023 to avoid motherboard issue but got display flickering issue after a month company replaced display 3 times but nothing worked now they r going to do mb replacement part is on its way . I don't think they will able to fix as cc told mb is refurbished This company is biggest piece of dog sh*t. Never gonna buy lenovo again.

[@gombu1900]

I brought loq laptop last year now i have display issue its not even year

[@herozero2342]

@@gombu1900 hn bhai mai abhi bhi phasa hua hun ye company na toh repair kr pa raha hai na hi replace kr raha hai. Consumer court me case krne ki soch rha hun ab

[@herozero2342]

@@gombu1900 can u give ur insta id i want to see what's issue ur r facing in display

[@herozero2342]

@@gombu1900 can u give ur insta id ? Wanna know the display problem is same or not

[@herozero2342]

Can u give ur insta , want to check how ur display flickering looks like

[@Adil78674]

Maine kal lenovo store se laptop kharida hoon or main uska return karke lenovo ka dusra model lena chahata hoonn...kya a possible hain????please reply urgen😢😢

[@Doctorprateek555]

Show them battery drain when connected to charger defect and get refund.

[@StudyPoint-su5ru]

Bro just tell me what other laptop i can get at same price than loq my budget is around 65-70k I'm thinking of dell g15 13th gen 3050 is dell g15 good ? Is dell service good ? And that laptop will not have problem like loq right ?? Please tell me anyone 😭

[@Doctorprateek555]

I think it's problem with Intel chips which are getting hotter and the small laptop chasis is not able to cool it efficiently . One of my friend had purchase Alienware in 2019 and it's working good till today but it was purchased from us. So ask few more people who own dell and you will get a openion

[@StudyPoint-su5ru]

@@Doctorprateek555 bhai meri gaand mardo ab tho bass sab milke 🥲 thak gaya hu 1 month se bass dekhe jara hu sala jo acha lagta h usme sab khene lagte h motherboard issue heating issue screen issue lavda lassan issue 😭 bhai ek laptop lera hu zindagi me pheli baar emi pe usme bhi ye sab...

[@Doctorprateek555]

If you don't have adp then you have to pay for the motherboard and get it replaced.

[@AYUSHMANRout-kh9cj]

isnt it covered under normal warranty?

[@The_king........]

Make a video on it how to purchase adp

[@LAVION001]

Bhai agar laptop emi pr hai to refund kese hoga

[@Doctorprateek555]

I don't know how the refund works for emi

[@mralfaiz7149]

Can we get refund without having any serious problem within 7 days of purchase. please bro reply its urgent

[@Doctorprateek555]

I think you can get a refund say that you are not satisfied with the product as machine is not working up to the mark. If they insist on any defect you can play some high end game and record a video of drop in battery when connected to charger or you can make a video of screen bleed as these laptops have a lot of screen bleed as I have shown in previous videos

[@The_king........]

Bro please update us what happened , refund mila ??

[@The_king........]

​@@Doctorprateek555bro please make video on how to purchase warranty after buying laptop ..as ia have not purchased warranty at time of purchaseing laptop from store ...

[@mralfaiz7149]

@@The_king........ Yeah I try to contact Lenovo India they said the technician will come at your home , i don't no what will happen I face a screen wobble and battery drain problem and it's sound quality is totally shit . I will update you when the technician come what he will do. btw you also looking for the refund

[@The_king........]

@@mralfaiz7149 yes