How To Get More Commercial Cleaning Clients

[@carolynarellano]

🎯 For more information please visit www.cleaningbusinessmentor.com/ 📅 Book a Free Consultation ✅ Receive ongoing mentoring support ✅ Access paperwork to streamline your business ✅ Utilize a bidding calculator for better job quotes ✅ Join our supportive community ✅ Schedule a one-hour consultation call ✅ Get free resources to elevate your business ✅ Receive assistance in building a website 🎯 For more information please visit www.cleaningbusinessmentor.com/

[@54Dinorah]

Need to say, we have had 4 bids from 1 mailer!!!!!!!!! Thank you so much!!!!!!! Our company is getting exposure and finally getting people to give us a chance for a bid. Thank you so so so so much!

[@carolynarellano]

That is so great to hear !!! It works well for so many of us . You just have to be consistent . ✉️💸

[@davescleaningconsultants166]

Yayyyyy

[@54Dinorah]

Follow Up - We are officially over 4k a month! We got a super big account today, again, after 1 MAILER to really large dental place. My husband no longer is working. Thank you guys SO SO SO SO MUCH. I cannot say how thankful I am for you both.

[@ShantaLara-y1k]

This is great ! Congratulations! I hope I’m next !

[@ShantaLara-y1k]

Collab and show how to do cleaning contracts and locking clients in for a year please

[@SudsScrubs-b7r]

You are perfect for the industry! Thanks for not gatekeeping!

[@carolynarellano]

I appreciate that! No hate keeping around here 🫶🏽

[@naf2027]

You provide so much value, thank you Carolyn. And shout out Dave for being so generous with his experience and time.

[@carolynarellano]

I am so glad that I’m able to provide value. That is my goal at all times. Dave is such a huge help to the community. He has no idea how many businesses he has helped with this one video alone.

[@HeliPadUSA]

Found this video by accident. What a great interviewer and great answers. Well done! Not a boring video at all. I learned a ton. 😂🎉 thank you!

[@carolynarellano]

Hello there. Although it was an accident, I’m glad that you were able to find a video. Lol must’ve been fate. I’m glad that you find us entertaining and resourceful 😊

[@florencia_sis]

Pure Gold 🔑!! Thanks Carolyn and Dave. I was already working on mailers but was debating between postcards and letters. So thankful for this video!! Blessings to you guys ❤

[@carolynarellano]

Wonderful! I’m glad you caught this video on time before spending money printing post cards !

[@happy2Bhere886]

can't thank you both enough! literally just 'tried' (nbd, right?) exactly what you said, Dave, to a prop mgmt co minutes ago. it *worked* 😮 omg, literally I asked for the decision maker please, I own a cleaning company, word-for-word. + *they* said what you said, verbatim!! I easily got the email and now am addressing my email to directly the person in charge of contracts. 🥰

[@carolynarellano]

Congratulations!! We love to hear it . Please keep us updated on your progress 🙏🏽🫶🏽

[@TrsB85]

I agree with needing to send it a few times. As a sender, I want to think my first one will catch their eye immediately. But as a receiver of postcards and mailers, I'll admit they get tossed quickly. However-- I've seen one come through my house a few times for a bookkeeping service, and now I'm actively waiting for the next one so I can remember who is offering it.

[@carolynarellano]

YES !! Persistency is key. We want to stay on top of the minds of all of our potential clients. Although they might not need us know they will ONE DAY !

[@Letsriseup685]

​@@carolynarellano can you tell us please How can we enter the market of Commersial cleaning services especially that this market is already exist and it's not that easy to be a competitor Thanks for the video

[@malikahgreen6083]

woooow is all I can say about this video - you guys are pure marketing geniuses! ❤

[@carolynarellano]

Daves way is very effective for him 😁

[@shawna_marie]

This is what I do! And I grt all my clients that way. Good to see someone else doing it

[@carolynarellano]

For sure . Keep up the good work !

[@lizsmith312]

Thank you for the information 🙏🏿 lm going to purchase the 1st and 2nd mailers.

[@carolynarellano]

You are so welcome

[@Proverbialenterprises]

Hey. I do not see the link to the mailers mentioned. Can you please reply with it?

[@carolynarellano]

Good Morning, here is the link: www.cleaningbusinessmentor.com/checkout/cart

[@SerrJeo]

Great tips guys. Very much appreciated.

[@carolynarellano]

Our pleasure!

[@Artie.-780]

Thank you for this video! I have already purchased the mailers but not sure about the steps: 1. send first email 2. make the follow up phone call 3. send out 2nd mailer a month later 4. send a cold email 2 months out 5. What’s the next step and how long the timeframe should be? Thanks!

[@carolynarellano]

I'm glad to hear that you took the first step, feel free to book a 1:1 call with me to talk more about your business. Im looking foward to hear from you! www.cleaningbusinessmentor.com/1-on-1-calls

[@eunicewilliams9275]

Awesome information! Thank you, for having Dave on your show this was very helpful!😊

[@carolynarellano]

Glad it was helpful! Dave is someone I look up to and admire.

[@ariannaruiz4481]

Thanks for this info! You guys are the best!

[@carolynarellano]

Our pleasure! We have a new video with the two of us it’ll be dropping today!!!

[@lorenaramirez5614]

2 G.O.A.T In one room amazing, a pod cast would be great. Where we can join in the chat live with you guys and ask questions. Great content Carylon.

[@carolynarellano]

Great idea !!!!

[@marlenemcnair1707]

Love it. Such valuable information

[@carolynarellano]

Thank you for the support!

[@pltinyworld1852]

Hello guys! I can’t thank both of you enough for making such information available. It’s been helping me big time and improving my confidence desire to move up. I really appreciate that! Do you have a video that talks about how to calculate a production rate, by any chance? Thanks y’all again and have a blessed week ahead! PacificoLima Swan Janitorial Cleaning Services Deerfield Beach, FL

[@carolynarellano]

Hello there ! Thank you so much for leaving me feedback and for being subscribe to the channel. I am so happy that I'm able to improve your confidence as well as your desire to move up in your cleaning business. I do not have a video on how to calculate the exact production rate. I do have videos on how to come up with pricing. I would say with your production rate start timing yourself for each task. And overall for each type of cleaning. If you would like to purchase, there's a book from the ISS say that those provide clean times, however, it is somewhat expensive. And again ultimately would be happy to go buy yours or your cleaners production rates.

[@jbj6393]

Maybe I missed it, but with the example of $25 an hour for a commercial hourly rate, what would the employee be paid per hour? I'm curious what I would charge relatively speaking, because the minimum wage were I am at is $18 an hour. And I think to keep employees in my area happy I'd rather pay them much more than minimum wage. What would you suggest calculating with that in mind?? Or do you have a video that could help me figure that out? Appreciate your channel, and any help as well!

[@carolynarellano]

I will be posting a video on how to thoroughly come up with your overhead and can calculate into the hourly rate. Be sure to hit the notify bell .If you pay $18 yor actual cost may be around an additional $3-$4 per hour so say $22. Now you add your profit margin.

[@ReverendMichels]

Man, thanks SO much for this video! We're really struggling getting started. I'm putting this in practice right now!

[@carolynarellano]

You got this! I am glad that I was able to be helpful :) would love to hear an update 🙌🏽

[@juliosandoval8244]

Just go for it either walk in ask for manager.iam sure lots of companies are looking for new cleaning companies.iam starting my self just going for it.

[@collingafar1638]

Just don't ignore the FOLLOW UP part....that's how prospects will call you when they need you.

[@stlouisfritznicolas9314]

Hello, I wanted to thank you for sharing this video with me. As I am new to the commercial cleaning business, I am considering sending out mailers to potential clients. Before doing so, should I first register my business with an official address? Your insight would be greatly appreciated. Or should I ask what's the best way to go about it

[@carolynarellano]

I would yes but it’s not necessary

[@stlouisfritznicolas9314]

​@carolynarellano, thank you so much for relying back. Can you explain more please. I purchased your templates, but since I don't have business address, I'm confused on what to put in front of the envelope.

[@delcarmen1377]

@@stlouisfritznicolas9314 Although ideal, it’s not necessary to post an address on an envelope to mail it. I would just put my logo and all contact information and website (if you have one) in the meantime.

[@esperanza4317]

Thank you this interview gave me hope

[@carolynarellano]

I’m glad to hear that !!

[@MamiGotHer0wn]

Wow, this really motivated me when I first started five years ago, I would print these out from my job because it was all free lol and I would just pay for the envelopes and stamps. My thing was I never sent the second follow up or even followed up for a whole year, so I love his system and thinking about doing this again❤

[@carolynarellano]

Yes girl. It’s crazy how this emails and actual photo letters work. Daves always winning contracts. It’s crazy.

[@juliosandoval8244]

So did u see results getting companies to call you for a estimates?with these flyers sent out

[@davescleaningconsultants166]

Awesome! Great Talking with you as always!

[@carolynarellano]

Dave the You Tube community loves you. You are such an inspiration to us all.

[@emilskarklins9563]

Hi, loved the video! i have a question. When you find the decision maker and you have a direct phone number, should you call and ask if they are intressted and then send the mailer ? Feels like they will just reject without even thinking about it. Thanks

[@carolynarellano]

Hello. I’m glad you found the video valuable. If you can get on the phone with the decision maker I would tell them a little bit about yourself and ask if they would like a free quotation then set up a walkthrough. If they aren’t interested I would still mail them a mailer and send a follow up email a few weeks later

[@Miss_098Mac]

OMG! This information was super helpful and I love the content on this channel.

[@carolynarellano]

Thank you thank you ! I put a lot of thought into my videos. I ask myslef what would i have loved to know 💜

[@mjohnson1895]

As a former Administrative & Executive Assistant, people would be SHOCKED at how much "power" Admins have when it comes to these type of decisions, especially as the first person who sees those mailers!!!

[@carolynarellano]

You said it !!! They are the first to see the letters and their influence on the decision making is huge.

[@Letsriseup685]

​@@carolynarellanoCan you tell please? How do we enter the competition and compete with my competitors, especially since this market is so full?

[@carolynarellano]

To be honest the best way to set yourself apart is to do what you say you are going to. When you win an account or have a new client make sure to show up on time if not early, do a great job and provide great customer service. There is a lot of competition however there is more then enough businesses and homes to clean. The issue with the bigger sizes that they are there to win contracts not take care of their clients order Subcontractor's. So they always fall short that's when his business his turn to search for smaller companies such as ours.

[@Letsriseup685]

​@@carolynarellanoThank you so much, I appreciate it ❤

[@sarahr4838]

Do you think it makes a difference if you hand write the envelopes versus printing them out, do you think there is some kind of personal touch when writing vs printing that helps with the open rate?

[@carolynarellano]

I think handwriting helps a lot to answer your question, BUT I also understand it can be time consuming.

[@carolinebarrio3573]

Really struggling in florida fort myers, not sure what else i can do

[@carolynarellano]

Hey there! Sorry to hear you struggling, I’d love to be able to help you out. Here is a link to book a 1 on 1 call with me; www.cleaningbusinessmentor.com/1-on-1-calls

[@damonjames7659]

On your custom envelopes do you provide a return address?

[@carolynarellano]

You should always include the return address. You can order custom stickers, or you can simply hand write. There is also the option of printing them off of your computer from home buying the envelope stickers from Staples.

[@JustSplashhCleaning_CEO]

This was very valuable information here!! Thank you!!

[@JustSplashhCleaning_CEO]

I was this close to paying almost 300$ plus to get cards shipped from the mailing office not mentioning that the cards was going cost 250$ to be made .. 200$ is very cost efficient for me..

[@carolynarellano]

Glad it was helpful!

[@ladavidtaylor7540]

Do I have to be a part of the network to purchase the email & follow-up scripts?

[@carolynarellano]

No you do not . Simply click the link to check out.

[@ladavidtaylor7540]

@carolynarellano I have tried. It ask for me to login after requesting my email.

[@ladavidtaylor7540]

Okay, you have to click "Verify Email" to continue past members login. Thank you so much!

[@carolynarellano]

You are welcome !

[@mygreenology]

This is a great idea. Question how long before you would send a second mailer or email? Time line?

[@carolynarellano]

I would say 3 -4 moths .

[@mygreenology]

@@carolynarellano I am going to start doing this and see how it goes. I love i found you and really appreciate your advice. Thank you very much.

[@mygreenology]

Would you want to do any work with me ? I could actually use help on some things? I am Near Jersey/ New York

[@maxmed8282]

@@mygreenologyHow did it work out for you?

[@cbcleaningservices2392]

What's a good schedule to use to mail these out? Like how often should i send out these mailers, email and or call them?

[@carolynarellano]

Dave explains in the video ☺️

[@conordonnelly7365]

This was so informative! I’ve never thought to do this before! Can I ask how many mailers he sent out to get a response? And what was his response rate? If I could send 100 letters and get 1 response that would be awesome!

[@carolynarellano]

We do not have that information, he won 37 account slast year alone on those mailers, i think he sends about 100 a week.

[@BEECLEANKY]

what are the data scraping sites you spoke on?

[@carolynarellano]

seamless.ai/?igaag=140303325787&igaat=&igacm=17386120480&igacr=665264742461&igakw=seamless%20ai&igamt=e&igant=g&BrandingHERO&campaignid=17386120480&adgroupid=140303325787&adid=665264742461&gad_source=1&gclid=CjwKCAiA75itBhA6EiwAkho9e_vK0-QTy6KHI7rQIV-qnpH6hvyzW_fU_taswlBCZ3Ex0pp-M9Hw9RoCyn4QAvD_BwE

[@cBetweenTheLines]

please ask dave who did his website!! super interested in this info! please and thank you! ❤️❤️

[@cBetweenTheLines]

jk i found it hehe :)

[@ConorDonnelly-tl8nf]

This is a very interesting idea! I’ve never thought to direct mail businesses! Can I ask, what is his average response rate for those mailers?

[@carolynarellano]

I do not have that information however he dd win 37 new accounts lasy year off the mailers alone.

[@DyseandKatz]

What about purchasing leads? How do you pick the best leads to purchase?

[@carolynarellano]

We have a lead gen service www.cleaningbusinessmentor.com/leadgeneration

[@Xxosidehustle]

Is $150 a lead the average cost?

[@jasonluoni6149]

If you are sending mailers to an establishment that has multiple locations in your area, do you send mailers to every location or 1?

[@carolynarellano]

Multiple . All of them lol

[@katiaairosa4487]

Thank you, it was really helpful

[@carolynarellano]

Glad it helped! I always appreciate your feedback 🙂 Makes me feel like I’m doing something right !

[@islandluxury6552]

Hi can i have templates on the letters thank you

[@carolynarellano]

They are available for purchase using this link : www.cleaningbusinessmentor.com/a36060ed-67a0-42a9-a01b-bba180224584/buy

[@Breebaee7]

How do i get the cleaning contracts?

[@carolynarellano]

Here is a link to all of the internal forms that are 50% off until Sunday : www.cleaningbusinessmentor.com/forms

[@katherinaasmr8569]

Amazing!!!!

[@carolynarellano]

You are welcome Queen 💕

[@therealnyiakidz]

How often do you send out the mailers

[@carolynarellano]

We send our new ones to new addresses every three weeks and the follow ups go out two months later

[@changeisgood9733]

What address to use when sending them out if i do not have a place of business yet.

[@carolynarellano]

Thats a very good question. Possibly city & state?

[@Sassychic-b1f]

Set up a PO Box address

[@changeisgood9733]

Thank you very much ​@@Sassychic-b1f

[@ShantaLara-y1k]

A few questions bare with me lol bc I am so desperate to generate leads for my new business How long do you wait to send the next mailer ? What type of businesses are you sending the mailers too ? Can you show us an example of a contract how to lock them in for a year .

[@carolynarellano]

Hello ! We send the follow up mailer a month later . Then a cold email two months out. That would depend on who your ideal client is. Here is a link to purchase a contract template : www.cleaningbusinessmentor.com/c4a86af5-48bb-4da4-bed2-8109b5be09be/buy

[@Aryana17]

Which company D use for letter mailers

[@carolynarellano]

Dave states that he prints them out at his office and mails them out himself. It is much more cost effective.

[@WeirDOHTAB]

💎💎💎 this was awesome. Love the transparency

[@carolynarellano]

You are most welcome. We are here to help to the cleaning community.

[@mygreenology]

Can you provide what you say in template and possibly how you bid contracts?

[@carolynarellano]

There is a link to purchase both templates in the description of this video

[@KayannLightbourne-hy4ib]

Hi Carolyn! I purchased 1st and follow up mailer yesterday but I’m not able to open. I sent a request for access but still didn’t get a response. Also your cleaning checklist I was not able to open

[@carolynarellano]

please send an email to [e-mail] if access has not yet been granted.

[@esperanza4317]

Hi where is the link to the mailers?

[@carolynarellano]

Here you go : www.cleaningbusinessmentor.com/a36060ed-67a0-42a9-a01b-bba180224584

[@Okay_and952]

How do you get emails ? From clients ?

[@carolynarellano]

Data scraping websites

[@OneAwareness1]

Would you recommend starting with commercial despite having no experience, record, or family/friends to lean on? It seems like a more effective way to earn money with less clients.

[@carolynarellano]

I love commercial because I feel the barrier to entry is lower, and you can clean the accounts yourself. Homes are a bit harder and require more customer service. YOU CAN DO IT !!!

[@OneAwareness1]

@@carolynarellano Thank you for your response. I’m really surprised that you say the barrier to entry is lower for commercial cleaning. If I had to guess, I think you are saying that because it’s easier to get in touch with other businesses than it is to reach people at their home.

[@jenn735]

Thank you I need help Carolyn and I would love to connect

[@carolynarellano]

You’re welcome. Here is the link to our ultimate cleaning business bundle that is on secret sale. Included as a 30 minute consultation call with myself and five other digital products with the savings of over $2000 www.cleaningbusinessmentor.com/ultimatebundle

[@Shawnkula11b]

20:03 def gonna try this !!

[@carolynarellano]

You should definitely give it a shot! I'm running a special on all my internal forms. www.cleaningbusinessmentor.com/pridesale

[@taherkunwar9478]

Neither links work. says internal error. can you help?

[@carolynarellano]

Provide me with your email address and I will share them

[@Chris-wk8nu]

Where’s the blog link for Dave’s talk?ps I found it

[@carolynarellano]

THNAK YOU I WAS JUST dropping the link ! kzbin.info/www/bejne/gJzPnX-AbsSreNksi=rC1b-R7JFWVlromQ

[@Chris-wk8nu]

This is my exact marketing method. Good to know. I do post cards too tho

[@carolynarellano]

Right on ! Post cards are great but an expense as you know. These mailers are the inexpensive way but still very effective :)

[@DyseandKatz]

Do you ever purchase leads?

[@Chris-wk8nu]

@@DyseandKatz I have once but usually no

[@taiicemorris4853]

So I started a residential cleaning business, Would you recommend sending letters to potential residential clients? Or would this method be most beneficial for trying to get commercial clients?

[@carolynarellano]

We always use this for commercial clients. But I suppose this could work for residential as well.

[@ashrutig]

how long did it take you to see results from this? meaning get a walkthrough?

[@carolynarellano]

Two months

[@hunter-zp2hf]

So do we mail the mailer out or can we just go to buisnessess and put them in their mailboxes??

[@carolynarellano]

Mail them . You want them to open the letters. Also email them .

[@emiliomatusse9503]

Gold baby, GOLD!!

[@carolynarellano]

I am glad you think so !!! Dave is always updating me on all the leads he gets .

[@Everythingpositive1]

Thanks for this

[@carolynarellano]

My pleasure girl! Much success to you and your business . Be sure to hit the like and subscribe button.

[@Ramfis95]

When he says mailer, he means he went to the post office and send 100 with any of the mailers or he looked for an specific person that works at the post office and pay him a little bit to give those envelopes to the businesses? Thank you

[@carolynarellano]

When he refers to a male, or he means that he is physically printing out this letter from his computer, folding it up, and putting it in an envelope, putting a stamp on it, and dropping it in the mailbox. So, in total the cost of paper, Inc., envelopes and stamps is the amount that he mentioned.

[@Ramfis95]

@@carolynarellano ❤️🙏

[@Jasmine_sza]

Thank you!!

[@carolynarellano]

You're welcome! Thank you !

[@sheenawilliams210]

Thanks!❤

[@carolynarellano]

No problem

[@marqueseduval8284]

Anyone else purchase the template but not able to access it on Google docs?? The support team has also been unresponsive 😢

[@carolynarellano]

Have you been able to gain access ?

[@diverseblend]

Omg Thk u for sharing!

[@carolynarellano]

No problem!!

[@rupertrichardson4629]

Thank you.

[@carolynarellano]

You're welcome! !!

[@DyseandKatz]

I would like a copy of the letter ?

[@carolynarellano]

Check description

[@mikemg2960]

How do you go about paying your cleaners that complete a 2 hour job in an hour but you charge client for 2 hours?

[@carolynarellano]

I feel like I answer this question already, but we pay them for the two hours. Especially if you’re charging your client for the two hours.

[@LailaDiya-vj6oo]

Thank you

[@carolynarellano]

You're welcome

[@joannasmaids6712]

I would like to copy the latter

[@carolynarellano]

There are two links in the description of this video.

[@Cheryllmass]

This does not work; ive sent out thousands of mailers since June to potential commercial clients (many of them follow ups) and have gotten no response or contracts; have sent tons of emails as well. I do not recommend this method. Waste of paper and time

[@carolynarellano]

This is fact does work because many of us do it. You may be targeting the wrong area, or reaching out to clients who do not need your services. The key is consistency and tweaking as you go along. Another medthod is hiring a sales team to make appointments : calendly.com/simplyponline/carolynsalesteam

[@UvtStudios]

both theses documents are pretty much the same thing

[@carolynarellano]

They are worded differently as the first is an introduction and the second letter is a follow up and asks how the currently company is doing (assuming they have one since they haven’t answered the first time)

[@davescleaningconsultants166]

They are both different! One is an introduction and one is a follow up! might not work for you, works for us! ;)

[@DyseandKatz]

@@carolynarellanohow do we get the copies of the letters? Does he ever buy leads ?

[@paulwangler]

Personally, if a company kept contacting me, i would be annoyed. I view it as greedy and disingenuous. Like my optometrist who has no relationship with me whatsoever but sends me Christmas cards.

[@carolynarellano]

We’re speaking in complete reverse. If you are a business owner, there are needs that you will have as a business owner, such as cleaning, payroll services, and a number of other services. Therefore, this has no relation. I’m glad when people follow up with me as a business owner, because although I may not need their service at the moment, there is a chance that I will in the future just like with the guy from ADP, who kept calling me for a year. I’m glad he followed up with me so many times, because after the third contact I was in need of a new payroll service. I was just too busy to get to it. Also, I don’t think I’d mind if I got a Christmas card from an eye doctor that I’ve seen once. But I understand that we all have our own opinions.

[@troyhargrove7302]

She sure is nice looking

[@carolynarellano]

Thank you