How to INSTALL a BOOSTER ANTENNA for your SMARTTUB

How to Install a booster antenna for your SmartTub

[@ralphfrank1984]

I needed this video. I have a jacuzzi hot tub. Which Antenna should I buy? And where does that Antena get mounted wish I could see that? Thanks

[@atlantahottubcenter]

Good morning, the antenna is normally mounted on the outside of the hot tub where service is available if the booster antenna can’t pick up service from being inside the motor compartment. Hope this helps!

[@ralphfrank1984]

@@atlantahottubcenter ok I set it up. It’s connected but not a strong signal. I have inside the motor area. I surprise it not Wi-Fi connected but cellular??

[@atlantahottubcenter]

@@ralphfrank1984 Good afternoon, they make 2 different versions but SmartTub is cellular. Now, we can update your hot tub just like Apple updates your phone. We can also do diagnostics from our desks and sometimes ever repair it from our desks saving you money! Hope this helps!

[@WilliamClark-bc2dw]

Can the smart tub unit be added to a compatible tub after manufacturing the tub?

[@atlantahottubcenter]

Good morning, yes it can but it really needs to be installed by a factory certified technician. Hope this helps!

[@WilliamClark-bc2dw]

@@atlantahottubcenter good deal. I ordered an 880 without the smart tub from my dealers recommendation due to the supply issues. After watching your videos I think I want it. Very informative videos. Your videos have eased the anxiety I had being a first time hot tub owner. I'm going to order the silk balance from you guys once my tub gets in. I hope that really does make maintenance a breeze. Thanks!

[@ludecrew]

I've got my antenna hooked up but status is flashing green. The spa light hasn't come on. Does the unit need to connect to data before the spa light will come on?

[@atlantahottubcenter]

Good afternoon, I always suggest a professional technician to do the work. In the video, we reference and phone number to help him connect to the network. You'll have to connect to the network before the spa light will come on. Hope this helps!

[@ludecrew]

It looks like mines stuck in a firmware update.

[@atlantahottubcenter]

@@ludecrew Good evening, that’s odd. I would call the factory. They have a IT department and can look into it from their desks because it’s on cell network. Hope this helps!

[@ludecrew]

@@atlantahottubcenter I moved the antenna and finally got a signal. I get status and cloud to turn blue. Now the spa light won't turn on. The communication sure is connected. I'll call tech support next week but wondering if you have any ideas.

[@ludecrew]

Hah just realized the amazing spa tech retailer didn't installed the grey bridge box and my spa light won't go on.