How To Install Your Nest Doorbell With Existing Chime Wires

The battery-powered #NestDoorbell lets you see what’s happening at your door and answer it from anywhere.* And with intelligent alerts, you’ll only get notified about what matters most to you.
How to set up your Nest Doorbell:
1. Start the setup in the Google Home app by adding your Nest Doorbell and scanning the QR code on the back of the device.
2. Connect your device to your home Wi-Fi and bring outside. The Nest Doorbell will light up green when it connects. You’ll want to make sure you have a strong connection where you’re installing the device.
3. For safety, turn off the power to your old doorbell and chime via your home electricity breaker box.
4. Remove the old doorbell and secure the Nest Doorbell base plate on the wall with the screws provided.
5. Feed the wires through the base plate and use the provided wire connectors to connect the wires together.
6. Push wires back into the wall and clip Nest Doorbell into the base plate. You will hear a click when it’s secure.
7. Turn the power back on. Once on, your Nest Doorbell should start recording live video.
8. Finish your Nest Doorbell setup by following along with the Google Home app.
*Some features, including mobile notifications, remote control, video streaming, and video recording, require working internet and Wi-Fi.
September Description Update: Nest Doorbell (battery) requires the Google Home app and a Google Account - it’s not compatible with the Nest app or the home.nest.com site.
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[@madebygoogle]

Hey there, thanks for your post. All new Nest Cameras come with 3 hours of event video history. It comes with person seen, animal detection, and vehicle detection intelligent alerts, as well as activity zones without a subscription; Nest Doorbell (battery) also comes with package detection. With a Nest Aware subscription, you’ll get 30 days of event video history - with Nest Aware Plus, you’ll get 60 days. Here's a helpful article: bit.ly/3ouhepW

[@SShortyduwaaap]

So the new Nest battery doesn’t come with the chime connector? Do we need to purchase something in order for it to work with our existing chimes?

[@madebygoogle]

Hey there, thanks for sharing your thoughts here. Nest Doorbell (battery) requires a hex key to remove it off the wall. Also, we offer free theft replacement if your device is stolen. Check out this video to learn more about Nest Doorbell (battery): bit.ly/2VBqor3

[@madebygoogle]

Hey there, we're sorry for missing the mark in our previous message. To be clear, Nest Doorbell (battery) comes with a release tool, the hex key is for Nest Cam with floodlight.

[@mdarshadahammedarshad2286]

@@madebygoogle Hi google, I need your attention..can you help me doing a blog???? I want a make a travel blog where I want to shoot video when I travel by walking. Last time travel 25km by foot in Bangladesh. But I couldn't film it because I do not have any good phone or any camera. I really love your pixel phone.I know this phone is very good for filming but I don't have much money to buy it. Can you Please donate me a pixel phone. new or used anything will be ok. I know people of Bangladesh don't know much about pixel phone so I can help you grow in Bangladesh. If you send me any phone I will travel 50km by walking And I will shout out and talking about pixel phone.thats how I can help you growing in Bangladesh.

[@norafilet4379]

@@mdarshadahammedarshad2286 lmk\\\™✓\l//)://///)))0(000, pp

[@Kapakolsun_king]

Is this installation for wired and battery one i am little confused

[@Wanjiku82]

Attaching the doorbell to the mount is a little difficult but once it locks into place it seems extremely sturdy. kzbin.infoUgkxxHZwMa8CsRjYhf9s4W8w0Dwm47uytWOp I replaced my regular doorbell with this and hard wired it in, using my existing wires and mechanical chime. It works perfect so far and integrates perfectly with my blink camera system. It also works seamlessly with Alexa

[@madebygoogle]

🙌💯

[@emandra09]

Where can I order the black piece used to connect the doorbell wires?

[@robertross794]

The whole part on what to do with the transformer is missing and where the white wires come from

[@SShortyduwaaap]

Whenever you find a solution let me knpw

[@dvp0623]

An existing doorbell should already have a transformer wired to it and the chime. Don't necessarily have to get a new one. Not sure where the white wires came from but the existing wires should work, as long as the existing transformer is within specifications for the Nest Doorbell. Check the garage, laundry room, or even inside the chime cover for the existing transformer. Replacing a transformer means handling AC voltage wires so if in any doubt, I suggest having a professional installation.

[@umarjawaid10]

Only one colour option available in the UK to pre order atm

[@GamerRusith]

Same in Australia

[@IvanHunglin]

Does the original chime still chime?

[@yammm84]

My doorbell uses a resistor across the two wires, will I need to add the resistor to the the Nest Ring Doorbell?

[@JeremySierra]

I really wish this thing would record 24/7 if connected to power as mine is. I may have to install my older nest doorbell if this is not an option.

[@madebygoogle]

Hey Jeremy, thanks for posting. We’re not moving away from 24/7 video history. Our goal is to give users more choice. With event video history, we wanted our products to help our customers understand what’s going on at home easily and highlight the important activity for you. For people who want to see everything that happens at home, we’re offering 24/7 video history on wired Nest Cams with a Nest Aware Plus subscription and will continue to invest in using both technologies.

[@CorentinLeman]

If I wire the doorbell with my existing chime, will the doorbell still use the battery? OR, will the doorbell charge from the wires? If so, how is the connection done at the chime? I've seen the Nest chime connector, but it seems that it's for the previous doorbell generation (the one without a battery). Thanks!

[@ethanjuengerman565]

It will charge from the existing doorbell chime wiring. Once it's installed you can check the battery settings and it'll show "Plugged in" with an infinite symbol over the battery. Both this battery model and the previous non-battery model will hook up the same, using the standard low voltage wiring. I just swapped my previous wired doorbell out with this one the other day, using existing chime wiring. Hope that helps.

[@CorentinLeman]

@@ethanjuengerman565 Thanks! I received mine a couple of weeks ago and it indeed does what you said. However, after 3 days I tried to turn off the fuse and the battery was 3% lower, do you experience the same thing? I was expecting the battery to charge and not discharge...

[@madebygoogle]

Hey Corentin, we saw your post and wanted to chime in. Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Check more details in this guide: bit.ly/3AUOpYR.

[@CorentinLeman]

@@madebygoogle Thanks for your answer but you might not have understood that the doorbell was "plugged-in" the whole time, and was supposed to charge, not to discharge.

[@madebygoogle]

We appreciate the clarification. We'd like to know more about this - could you send us a private message or DM to our Facebook or Twitter handles?

[@omerabrar893]

can you just plug a usb c cable to the top and can you ring the chime

[@mayoutoobid]

Why did the red and white wires become both white all of a sudden? Does it matter which wire I connect to the left screw in the back of the doorbell?

[@madebygoogle]

Hi there, we'd love to help. It doesn’t matter which connector you attach a wire to. To learn more about it, check this out: bit.ly/3xtkXaj For additional help, reach out through phone, chat, or through our social forums: bit.ly/3o1aRK5

[@mrfochs]

Please refilm this with the proper-sized Philips screwdrivers so that you are not stripping the heads of the screws in almost every shot displayed.

[@MegaCynar]

What resistor would you need if you don't have a chime?

[@Myfamily7502]

For the three hour history, is it threee continuous hours. Or is it three hours of activity being triggered, so in theory the three hours could be over a span of several days?

[@madebygoogle]

Hey there, we appreciate your interest. The free video history on the Nest Doorbell (battery) is for the rolling three hours (3 consecutive hours). Let us know if you have other questions.

[@alcappacino]

Can all nest doorbell (battery) be installed with a wired connection? Thks

[@madebygoogle]

Thanks for your interest, Sanjeev. Yes, Nest Doorbell (battery) can be installed with a wired connection. Here's more details: goo.gle/3mHQ5mU If you need help or have other questions about our devices, feel free to reach out to us through different channels: goo.gle/3RMJ7Hx

[@lbfam730]

My house doesn’t have a chime and transformer. If I run a wire to connect to the doorbell and sync the doorbell to an Alexa or echo, will the doorbell work?

[@BrandonHanners]

You will need either a) a Nest Mini, b) Nest Hub/Max, or c) a Nest Audio (presumably) to get an audible chime in the house. Otherwise, you'll only be notified on your device which has the Google Home app

[@ethanjuengerman565]

I've had mine installed for about 2 weeks now but am returning it. Unfortunately, the inability to use it within the Nest app along with all of my other Nest products is a deal breaker. I also find that the resolution is somehow way worse than my previous wired model. Not sure why.

[@madebygoogle]

We're sorry to hear that, Ethan. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. We're always looking for ways to improve and we'll take this as feedback.

[@ethanjuengerman565]

@@madebygoogle I think that’s fine for a long term solution, but for now the UI for cameras within the Google Home app isn’t as user friendly as the Nest app.

[@madebygoogle]

We hear you. There's nothing we want more than to provide the best experience with Nest - we'll take your experience to improve and streamline our processes and products in the future. If you have more questions, we're always here to help.

[@apparod]

Do I keep taking it out when I need to charge it? Or does it charge while being hooked up?

[@madebygoogle]

Hi there, you don't need to remove it as it will charge your device continuously if it's wired to your doorbell system and compatible with your transformer. It'll keep the charge at 75% (when wired) to prolong the battery life of your doorbell. Learn more here: goo.gle/3xI9V3R

[@bmoross]

Please use the correct size phillips screwdriver. (Yes, there are different sizes)

[@hellasboy8243]

Thanks Einstein

[@davidk3277]

Why do I need to purchase a transformer? Doesn't the doorbell/chime at 0:25 seconds in the video already have one built in? That chime looks very similar to mine. Please explain.

[@madebygoogle]

Thanks for your interest, David. If your chime already has a built-in transformer, you won't need to buy a separate one. Also, you need to ensure that yours meet the voltage requirements to power on the Nest Doorbell (battery). Check this out: bit.ly/2UAvfIg

[@RicardoReyes]

QQ - if I do the wired install, can I still have a battery as a backup for if and when the power goes out?

[@madebygoogle]

Hey Ricardo, thanks for the interest. Yes, Nest Doorbell has a local storage fallback that allows it to record videos for up to one hour during an internet outage and also for battery-powered doorbells, during a power outage.

[@robem9432]

You didn't cover the new chime connector, it's different than the old and you don't have a set up video

[@jorgesantos6023]

I initially installed mine to be battery powered, but how do I change it so I can use it wired instead?

[@madebygoogle]

Hey Jorge, we saw your other post and replied to. Also, for more help, reach out to us through phone, chat or social forums here: bit.ly/3adTfGB

[@simonrutten7398]

I hear the coil vibrating of the chime when the bell is not ringed . Can I do something against this ? Placing a small resistor in between ?

[@elcraigito]

I get the same issue. Did you ever solve it?

[@2eroumgme753]

Does this come with a gasket for back?

[@madebygoogle]

Hi there, we appreciate your interest. Gasket for Nest Doorbell (battery) isn't included, however, it comes with a base plate. To learn more about what's included in the box, check this out: bit.ly/3zfymVj

[@ChefArnab]

Very nice 👍

[@dlomac3507]

can you send me an amazon link for the transformer that is compatible with this product?

[@madebygoogle]

Hey there, thanks for reaching out. We won't be able to provide you an Amazon link for a compatible transformer with Nest Doorbell, but you can check the compatibility of your doorbell to Nest and transformer requirements in this guide: bit.ly/3agzjmu For additional help, reach out to us: bit.ly/3adTfGB

[@Gargomovic]

I have a transformer but it has more power than 40Va will that work ? The voltage can be adjusted anywhere between 12 to 24 V

[@madebygoogle]

Hi Mohamad, thanks for your interest. It should be compatible as long as you can adjust the voltage of your transformer to 16 to 24 V AC. You can also check the compatibility of your doorbell to Nest Doorbell here: bit.ly/3agzjmu For additional help, reach out to us: bit.ly/3adTfGB

[@EricRhysTaylor]

I have the original Nest Home Doorbell. Is it easy to install the new one over the old mount? if not, how does it differ?

[@madebygoogle]

Hey Eric, thanks for your interest. While your existing Nest Hello mount has different dimensions compared to the new Nest Doorbell (battery), we'd suggest using the materials included with your Nest Doorbell (battery). Check out this article about installation: bit.ly/3lG8OwF

[@missme1848]

My transformer is a 16V 10VA - the camera and doorbell work. Why do I need one that is max power 40VA?

[@madebygoogle]

Thanks for posting! It only states that it's the maximum power compatible for Nest Doorbell (battery). According to this link, it works with 10 to 40 VA: bit.ly/3agzjmu. In case you need help in the future, reach out to us via phone, chat or social forums: bit.ly/3adTfGB

[@kn544]

Can this doorbell be mounted horizontal? Or is it not possible to rotate the video stream?

[@madebygoogle]

Hi there, thanks for the question. Yes, you can rotate your camera and also rotate the image 180 degrees in your Home app settings.

[@TechWithBrett]

@@madebygoogle I do not see an option to rotate the Nest Doorbell video 180 degrees.

[@videographerify]

You would need a 90 degree rotation.

[@EthanKlitzke]

Do you offer an official wedge mount for lap vinyl siding to keep the camera from pointing up? Competing doorbell brands offer one but don't see an accessory offering from Google

[@vincegiangrande1223]

not 100% sure what you are asking but it does come with a wedge to angle the camera, and washers to level it out.

[@meateaw]

@@vincegiangrande1223 wooden cladding of some varieties isnt vertical, each horizontal panel has a slight angle, so if you were to lay the camera against it it would be slightly pointing upwards. The box for this device does not include a mount that offsets this angle.

[@staycgirlsitsgoingdown2]

The little spacers in the box can help with this, mine came with 2 little black spacers that I put on the top hole which had the same effect as a wedge that would do this

[@steven280]

Hold on my £100+ doorbell can be stolen using a paperclip... That's concerning !

[@madebygoogle]

Hey Steven, we're sorry for the delay and we understand how you feel. The Nest Doorbell (battery) requires a hex key to remove it off the wall. Also, we do offer free theft replacement if your device is stolen. Visit our Help Center for more details: bit.ly/3rQBJxK

[@madebygoogle]

Hey Steven, we're sorry for missing the mark in our previous message. To be clear, Nest Doorbell (battery) comes with a release tool, the hex key is for Nest Cam with floodlight.

[@stevenfoster9099]

I hope GOOGLE will respond to this? We have the entire NEST doorbell, camera and hub system (bought 2 months ago). When someone rings our doorbell, e can answer it and talk to them with our hub. But when we try to talk to them via our phones, they cannot hear us? We have checked the volume on the doorbell and also our WIFI/Router. We have Google Fiber 2G the fastest WIFI avail. We need help! Google fiber tells us its a known issue, but our friends who have the doorbell, do not have these issues?

[@madebygoogle]

Hi Steven, thanks for posting. Try the troubleshooting steps in this guide to fix the talk and listen problem of your Nest Doorbell: bit.ly/3BkYmiI For additional help, reach out to us: bit.ly/37kj9qh

[@THEG12EG]

Is it a direct swap Got gen 1??

[@madebygoogle]

Thanks for your interest. We'd suggest using the materials included with your Nest Doorbell (battery). Check out this article about installation: bit.ly/3lG8OwF

[@madebygoogle]

Thanks for the questions and we apologize for the late reply. The dimensions of the new Nest Doorbell (battery) is different from Nest Hello, thus the screws will not be in the same place. Yes, you can use the same chime connector. Check out this video: bit.ly/3yPDo9Y

[@omerabrar893]

and get a notification?

[@HTC-1337]

I want 1

[@CorbinBohne]

Is anyone having trouble locking the doorbell into place? Mine will not mount

[@madebygoogle]

Hi Corbin, thanks for posting. We'd like to get this sorted out. Reach out to us through phone, chat, or through our social forums so we can look into it: bit.ly/3o1aRK5

[@CorbinBohne]

@@madebygoogle thank you! I actually was able to figure it out. I just had to put a lot more downward force than the video implied! I was worried I'd break it so I was being too sensitive to start. Thank you!

[@JimboHurt]

Running into issues, I cannot fit the provided wire connector back into the wall. In my opinion this design should have included a hallow area for wire buldges, similarly to when doing a new light figure, they always include a bit of space for wire buldges

[@madebygoogle]

Hi James, thanks for posting. We're sorry that you have to go through this - we're always looking for ways to improve and we'll take this as feedback. Keep an eye on our social channels for more updates.

[@gotmovie]

Agreed, I ran into this problem as well.

[@duncanfriend3766]

Had the same issue. Ended up not using the wire connectors and just connecting it directly instead. Works fine.

[@SpaceWithSam]

🔥❤️👍☺️

[@kpf8186]

Instructions unclear. When I press the button, the neighbors garage door goes up and down.

[@madebygoogle]

Thanks for your sharing your thoughts, Kevin. You might want to check this article and see if it helps: bit.ly/3iJ1Ftm If you need assistance, reach out to us via phone, chat or social forums: bit.ly/3adTfGB

[@rogerc1wifi962]

how good it is to have the recent 3 hours of video event even if the video storage is free, you can't see what's happening just 3 hours ago.

[@madebygoogle]

Hey there, thanks for your post. All new Nest Cameras come with 3 hours of event video history. It comes with person seen, animal detection, and vehicle detection intelligent alerts, as well as activity zones without a subscription; Nest Doorbell (battery) also comes with package detection. With a Nest Aware subscription, you’ll get 30 days of event video history - with Nest Aware Plus, you’ll get 60 days. Here's a helpful article: bit.ly/3ouhepW

[@Antigr0up]

I think it means 3 hours of footage, but it only records when things are happening in front of the camera (like a person is there), so you should be able to see events from much longer than 3 hours ago.

[@rogerc1wifi962]

@@madebygoogle I like the quality and design of the Nest doorbell, but I think what I am still not sure is with the free subscription, how long the recorded video will be kept for review before it is removed , it is more desirable or useful if the recorded video be kept for 24 hours before it is removed, 3 hours history is not much of use, I don't need 24/7 live recording as long as it records detected motion in the prescribed security zone.

[@madebygoogle]

We appreciate your thoughts on the quality and design, Roger. About the free tier, you'll have up to 3 hours of event video history so you can save the clips that can be captured within that time frame. Check this out: bit.ly/3hancsM

[@Buffalo_Hollow]

Finally got this to work but the “instructions” provided and process is terrible and must be oriented to someone who will only pay an installer to deal with the frustrations. You need two different screwdriver sizes if the wedge is used (and probably should be the default). There are no printed instructions so one has to jump back and forth between these either somnambulant videos or peer at them microscopically on a phone. The setup options want you to commit to all sorts of upsells and connections before even determining if the device is working properly or not. The wiring and screws is tiny and fiddly and not a good fit for many older houses. The whole thing should be an embarrassment to Google. Just packaging this crap in an over-engineered box does not make for an Apple like experience (also, the charging cable was left out of our box). Think twice before buying this for a self-installation.

[@madebygoogle]

We hear you, Perry. We're always looking for ways to improve and we'll take this as feedback. We appreciate your patience while we're working to deliver a better experience - keep an eye out for updates. For additional help, reach out to us: bit.ly/3adTfGB

[@sulitngaba8672]

this is easy to steal lol

[@MegaCynar]

It's also useless to steal

[@chavez885]

Doesn't work with the Nest App, nice one guys smh

[@freefireultrahacker4070]

Give me 10 lakh Sundar Pichai