How to Install Your Tank Alert® AB | SJE Rhombus

[@murky2502]

Can you extend the distance from the float to the alarm by running THWN in conduit, or UF cable?

[@sjerhombus]

Yes, you can extend the wire from the float to the alarm. This is a low voltage low current circuit on the Tank Alert AB and using 18 AWG wiring you could run up to 500 feet one way. You could use either UF or a run through conduit which would make it serviceable in the future if additional wiring is needed between the two points. If conduit is used we recommend sealing the conduit to prevent sewer gas and moisture damaging your wire splices and escaping from the tank. If you need further assistance, please contact our tech support at 888-342-5753.

[@Syncsparky]

Do you have any videos of the tank alert AB sounding? Id like to hear what it sounds like, mine recently did not give an audible alarm and i ran out of water. I belive the LED worked, but we 100% did not get any sounds or do any silencing.

[@sjerhombus]

The horn on the Tank Alert AB alarms around 87 decibels which is incredibly loud if you are in front of the unit. You could check the time stamp of this video at 4:22 to hear the unit alarm but please note that in person will likely sound different. For troubleshooting you could unplug the unit for 5 seconds then plug it back in. With the power restored, try hitting the test button on the front of the unit. If the horn sounds, then you may have an issue with your alarm float circuit. If the horn does not sound, that would indicate that the horn has exhausted its lifespan and the Tank Alert AB would need to be replaced. If you would like to talk to our tech support team you can give them a call at 1-888-342-5753 ext. 2. Thank you.

[@budacah]

My SJE tank alert wiring and float were replaced 4 mos ago..now the alert box is making a buzzing noise ..and no..the red light is not on...I'm confused as to what may cause this and what may happen...thanks for any help

[@sjerhombus]

Hi! Please contact our Tech Support team for assistance with this issue! For product technical support: 800-746-6287 [e-mail]