How to Lower Your Comcast/Xfinity Bill

[@rensamusman2497]

Yeah. I'm a customer agent rep. And that is defenetly true. We if ever that the agent don't have a promotion we put you on hold and ask for available promotion to our supervisor. And we are trying to find a way to give you that if you are politely speaking with us. Good job

[@donaldwright4775]

I don't know why i didn't click on your video. I got my problem solved. Thanks

[@TheJimmyPops]

I know this is an old video but, I just got off the phone with Comcast; going from $130 a month to $80 a month because I asked to ditch cable, I wasn’t using it. The rep was incredibly polite and understanding; didn’t fight me in the slightest in asking to just keep internet. I know Comcast has a pretty bad rep and might still, but I think this guy gets it. I went in polite, explained my situation, acknowledged that I know the rep doesn’t call the shots on pricing structures, said I’m not going to kick and scream at you, and I got EXACTLY what I wanted.

[@Chris-rk9kb]

I'm glad I took time to watch your video, I tend to slip into "BULLY MODE" , it's a shame that anyone should have to feel that way, but this world is a cut throat play ground, companies ALWAYS trying to get over on us, if you don't pay attention....they got you! Thanks bro, you smartened me up .

[@nuranarrowood5808]

i try to call but no one was there

[@Immortalsoul669]

Hey man I'm back here to say that your ideas were a complete success. I was nice and polite and in return I got what I wanted.

[@Immortalsoul669]

Comcast treats their customers like shit

[@phyvo]

Hey, thanks for this video that encouraged me to try being nice and explain my situation. I don't really have alternative internet options in my area so I said the $70/mo bill was getting to be a financial burden and I was considering my options with cutting the internet off for my budget's sake. They were willing to put me on a lower download speed to reduce the cost of my bill. Now I'm paying $20/mo for 10 mb/s, but that's better than $70 a month for 100mb/s and cable TV that I wasn't using (which I had only picked up because when I called last year they just said that was the cheapest option available). Earlier when I had looked at the plans they offered me online they only offered more expensive ones, so being able to downgrade was very good.

[@nuranarrowood5808]

same as I did 49 95

[@techten1012]

I totally agree. Be polite and friendly and agent will be happy to go extra mile to assist you and listen to your concerns.

[@p33t3rpark3r]

so xfinity raise my monthly bill fro 70 to 90...lol without telling me...horrible compnay

[@Andresguzmanerazo]

I love this video! I think it’s part of treating others the same we would liked to be treated

[@investingsouthflorida1131]

I’m still paying $160/ mon. After negotiating

[@daiyuhaoran6776]

This Is generally common,i have encountered comparative issues Like this,am a verizon user though,it's not just Verizon most Popular Carrier network typically do this to Their customers,I can suggest a Guy,who can help you,My Friends requested that I reach him cause he is Their Client customer specialist who help them with Their account,and His name is Tony,you can request that he Help You out.

[@czarwright7218]

Ok I'm with bell I'm looking for just texting and talking ? Don't want data at all I'm retired don't need all that extra stuff getting a iPhone switching from android sooo where can I go for just that so tired of paying so much for what I'm using it for !!! Subbed

[@zelenkamaarit7543]

Can this Tony Guy point me in the correct ways on My decision for New Provider cause I truly need To Switch to something better.

[@investingsouthflorida1131]

@@zelenkamaarit7543 Cable is so expensive. I just ordered my own modem to stop paying $15/min. for leasing theirs. Used was $65 in Amazon

[@zelenkamaarit7543]

@@investingsouthflorida1131Can you tell me, what to do, and did you use this guy from the comment section to get your bill payment down,cause I see something tangible with this client agent called Mr Tony

[@jobsinhue2525]

Exactly! I'm an agent on costumer service and it's all about the callers attitude, it doesn't mean that "if you're being a dick I'm not gonna help you" cause well, that's my job at the end of the day but, if the caller is polite and is up to a dialogue, I'll make sure I find him something, and if I don't have anything, I'll make sure I ask every single department to ask for a better promo. Nice video dude.

[@AroundIndiana]

Yea when I worked in customer service I would go out of my way to help someone if they were nice. If they were a jerk I couldn't care less if they were satisfied.

[@nuranarrowood5808]

I am an older lady butcher income only enjoyment I have internet

[@nuranarrowood5808]

why is my Comcast bill so high? i have had Comcast 5 to 6 years now I started coming cast 6 years ago and every so often I use to get a discount my bill used to be tv home phone internet 132 00 then went up to 146 00 to 152 00 now is 163 oo this is highway robbery if goes more up bye-bye Comcast

[@heru-deshet359]

I got rid of Comcast, got internet with Verizon at a much cheaper rate and even with YT TV and other channels I'm saving $200 per montyh Wish I could have done this a year ago!

[@joelh3030]

Im trying to get xfinity but the prices are ridiculous and the plans just always lure you in to paying more, I wanna trust you ill check out Verizon

[@heru-deshet359]

@@joelh3030 You won't regret it. I love when I can watch whatever and whenever I want to on my computer or smart TV.

[@enigmathegrayman2953]

The customer is NOT always right. You cannot bully customer agents and expect to get top of the line service.

[@AroundIndiana]

You're right

[@MiriamGonzalez-ch8dv]

Treat people like u wanna be treat

[@lvb1770]

Your bill will most likely go up 20% percent at the end of the year!

[@charleslozada8546]

That's right! it's only like putting a band aid on the titanic!!!!

[@FullTimeEuphoria]

Super useful advice thank you

[@AroundIndiana]

Claudio Rivera thanks for watching

[@PeachtreeGuitar]

Lol. I get 100mbps for $50/month and I'm about to call them about it "in the face of these challenging times" tomorrow

[@alexandrathompson4638]

I get 100mps for $100! What!

[@charlieguzman1632]

@@alexandrathompson4638 i work un comcast. Contact me and lets ser if i can get You a better deal

[@ganeshnarayan5505]

If you call Xfinity talk to a woman rather than a man woman are more understanding.

[@fyxeinshaise9532]

Love this video, thanks for sharing your experience

[@lordbeerus3383]

Ok fine I'll do this method first.

[@christopherhyde6895]

Dude I am getting over 800 MB a second. And that is with Comcast I don't know what they're doing with you but 75 MB a second is not very fast you should definitely have them expand that to the 800 mb per second

[@AroundIndiana]

This video was over 4 years ago...

[@dendres95608]

I agree,Be nice.You can catch more flies with honey than you can with vinegar.

[@markroberson1746]

you must work for Comcast customer support

[@AroundIndiana]

mark roberson I don't actually

[@Dontwantahandle111]

You do sound pretty “chill” 😊

[@gnarnrawsteezem5894]

Sir... internet is not internet

[@toddpa-c3826]

God info - However you need to learn that less is more. Your 6 Min video could have been compressed into 3 mins and be more effective

[@johnmichaeltesara1678]

I LOVE THIS VIDEO❣️

[@MiriamGonzalez-ch8dv]

I LOVE THIS DUDE

[@Vizkos]

Thanks for the advice. I plan on trying this out when my promotional rate expires. Might be a challenge for me though, because I don't have the base package (I have one of the upper-tier ones), so I forsee them maybe saying "oh, you can get a cheaper bill by selecting this plan with less speed" schpiel.

[@AroundIndiana]

Vizkos it never hurts to try. When I did it I just wanted a lower price, they threw in the higher speed as a bonus

[@marianaramirezesquivel6758]

Thats not true , I think that maybe you Can be stupid, because not always they ask to renové something , they Can Also check for the Best option without remove something, I really like COmcasT, what the Hell are you talking about ? 🙄🖕🏻

[@mcbaneandassociates9895]

FYI this is just some guy talking about alleged savings. You never actually hear the conversation. Hopefully I can save someone 4 minutes.

[@blairhawkins7490]

I just want to lose my land line and modem. But keep Xfinity "public" WiFi hotspots for 20 gigs then throttle down. I think that service only is $30 and you don't need any hardware. My cable internet is $50 now and I downgraded the speed twice for lower price. Don't know if my home security is any better than the network since my pc and tablet connect by wifi, not a secure cable. I don't want my passwords compromised. And I don't want my devices to be commandeered as a hotspot.

[@FocaJDM]

Damn i need to call i'm paying 120 pm

[@wandameadows5736]

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[@drago6568]

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