How To Not Be Nervous In A Call Center Interview

[@ReaNinja]

⭐️ What do you usually do to stop being nervous?

[@valarmorghulis8139]

Sorry this is not related to your question but I want to ask if those agencies offering free call center training will actually be helpful? I know they are different from head hunters. And I'm planning to go on January.

[@neddyjosh84]

I get nervous if I am not prepared. If I overcome my nervousness, I want to keep that momentum going :)

[@neddyjosh84]

Also, body language, notably "hand gestures," is very HELPFUL to become more confident!

[@suzettepanday9811]

a got nervous during mock calls😢

[@ianandcindyvlogs9306]

Rea Ninja I can’t control my gesture. 😱😱😱

[@hokagecedric]

Based from my previous experiences with an interviewer, besides of being confident in english conversation one thing you need to do is to be in a positive mode, meaning remove all those worries and doubts, show more interaction with the interviewer and you wont notice everything is in smooth way

[@ReaNinja]

Showing more interaction, certainly yes! Because an interview is just like a conversation with a friend trying to get to know you better.

[@jkings6602]

This is just superb, been searching for "tips to overcome interview nerves" for a while now, and I think this has helped. Ever heard of - Vanilliam Zenabriel Future - (search on google )? It is a good one off product for discovering the secret to relax and master job interviews without the headache. Ive heard some unbelievable things about it and my colleague got excellent results with it.

[@alohaelle17]

Mindset and confidence are the keys! 😊

[@ramilsantiago7914]

"the power of preparation", that is new okay got it, thanks ms. ninja

[@darwinlaforge3248]

Thanks for this. I remember my last interview I was freaking nervous. I was able to answer the questions but not confident enough.

[@ReaNinja]

Welcome Darwin! Sometimes you really just need to prepare more or not overthink. 🙏

[@jerkapro2896]

my first interview, so worst.... my hands are shaking... my mind blockkkkkk and all I say was hjdkd dksklspebrnwq Pressure😧😢💔 i dont know if I can recover... thanks for the vid

[@ReaNinja]

Dont feel too bad. Just keep applying so you'll get used to the process. 💕

[@dave26262]

Me too and the worst is that interviewer says you aren't ready yet 😥😥😥

[@jhessamincaintic1461]

Thank you so much for this video it helps me a lot and gave me encouragement on tomorrow's interview. I will definitely follow all your tips and guides to pass this interview. Hope that i can survive this challenge and meet you soon personally :)

[@ReaNinja]

Awww so sweet of you. Hope to meet you soon..❤

[@kringlee4732]

This will help me a lot. In my 3rd final interview later thanks.

[@ReaNinja]

Good luck on your interview. 🙏

[@lvcfro]

confidence is the key

[@ReaNinja]

Agree 😊

[@felshe4016]

You are really a great help!😍

[@ReaNinja]

Good to know! Thanks Stacy. 😊💗

[@leoonellzs]

Hey there, Rea. Your videos have been really helpful to me, I'm currently in my training program for an account and speaking English as a second lenguage. I'd love if you can consider some material in how to speak English politely, like some good and useful verbiage of how to talk and respond in a professional way to the customer in commun situations. Well, keep up the good work! ^___^

[@ReaNinja]

leoonellzs Hi! Thanks for watching! Happy to help. 💗 Great suggestion. I'll add that to my video topics list. All the best on your training. 😃

[@munding7081]

I really love watching your videos. Thank you for the infos. I will be having an interview tomorrow and this video is very helpful. Thank you ma'am.❤

[@ReaNinja]

Thanks Edmund. ❤ Happy to help. Good luck with your interview.

[@kennethgarcia7604]

now i'm ready to take interviews . .. confidence 80% clear mind 85% nervous 20% haha ☺ thanks u helped me a lot godbless .. i wish i get hired .. ❤❤

[@fredericksegovia9260]

Tonight is my training and watching this makes me nervous. Gosh. But thank you po. This helps a lot. God bless you ^^

[@ReaNinja]

Welcome! Hope your first night of training went well. ❤

[@nodilynbarcelona1453]

Yeheeyyy sa wakas I got the job! Thank you po ma'am sa tips it helps a lot. I will recommend you're channel po to my friends who needs tips po how to pass the interview. God bless po. 😊🙏😇

[@ReaNinja]

Wow congrats Nodilyn!! I was positive you'll make it because you're very hardworking. 🤗 Thank you for being here in my channel and thanks in advance for recommending. Wish you all the best! 💕

[@nodilynbarcelona1453]

@@ReaNinja you're very welcome po. And thank you po again and again. Haha sa wakas may pumatol din po sa paulit ulit kong apply na overcome ko din po yung kaba ko kaya sa mga nag apply dyan ng paulit ulit at narereject ng paulit ulit. Don't give up and believe that you can make it. 😊

[@ReaNinja]

You're welcome. Tama yan!! Masasanay ka talaga so hindi rin sayang yung mga previous applications mo. 😊 Good luck sa call center journey mo. 🙏💗

[@angelopruto240]

😊

[@josephyando5088]

Thank you! A big help! :D Thumbs up

[@micahflores3148]

Watching this again before my final interview later on thankyou for the tips!

[@ReaNinja]

All the best ♥️

[@ScheisseTyranna]

Great videos, music reminded me of snailbob🐌

[@mardyhugues5894]

Rea Ninja l love the way you speak but your accent is perfect l mean you got. perfect

[@linadonneys8736]

Thank you

[@SoMooLand1nine7]

I will consider all of this. Because I have Anxiety D. I will really try my best. Ill watch the other videis later. Btw thank you Ms. Rea for giving tips on evrything regarding to this occupation.

[@cassandrahayes2183]

thank you for this great video. can you please make video about situational questions during the job interview?

[@ReaNinja]

Thanks for watching! I talked about situational questions a little bit here: kzbin.info/www/bejne/epe6mahmmqx3las but it's a long video so you can check the part towards the end.

[@juliuscrisbactong9730]

thank you i have an scheduled interview thi monday ✨✨

[@ReaNinja]

Welcome! Good luck on your interview, Julius! 🙂

[@atemaiks]

How can I handle a question in an interview although the questions are unboxes or logical?? Can you give me a tips about that. Thankyou :) your video was so wonderful. More learning 😇

[@ReaNinja]

Welcome 🙏 For out of the box questions, just be creative with your answers and make sure you can support them. Some examples here kzbin.info/aero/PLpEXFgzuDIjC5q6HTBi5gE-TPoaacj02g

[@brdcvlogs4606]

Thank you for the advice and I think it can help me to be relaxed and not nervous thank you

[@ReaNinja]

You're so welcome!

[@Chanlysan]

I hope ma hired ako sa applyan ko next year. Thank you for sharing with us😊

[@richimejia8528]

Your videos are very useful as always

[@ReaNinja]

Richi Mejia Thank you! Appreciate your feedback. 💗

[@rawtv5171]

Thank you so much Ninja!

[@ReaNinja]

lwrnce bq welcome lawrence! hope this helps. 😂💗

[@slwh111]

It will be a cold day in hell before I ever work in a call center again.

[@tracerkai]

do you have any videos about "How to learn English Faster" :D Thanks I like your videos specially the mock calls

[@ReaNinja]

Thanks Karl! Not sure how fast is faster for you 😂 i have no such video but this playlist might help: kzbin.info/aero/PLpEXFgzuDIjAP5ezMCpobt_s3rSAB9Ghg

[@ianandcindyvlogs9306]

Thank you Ms. Rea for your tips, I have upcoming Interviews this February 18, 2020. I hope I can make it. #DreamBig #DreamBPO

[@ReaNinja]

All the best! ❤🙏🏼

[@ajqulitkiddos]

can you make a mock call about paycheck,pls..and how to handle mock call with full confident...thank you

[@ReaNinja]

Maybe this will help kzbin.info/www/bejne/pqHUoaigh5aEnNE 😃

[@ajqulitkiddos]

thank you for all your video..it help me a lot..

[@ReaNinja]

Welcome. Glad to help! 💗🙏

[@ajqulitkiddos]

Pls.. can you make mock call about pay check

[@ReaNinja]

@@ajqulitkiddos Not sure what you mean? I try not to be very client-specific in my mock call practice. I only do the common and general ones. 😃

[@ajqulitkiddos]

ahh..ok po thank you..

[@craycray3653]

During my last interview I was sooo nervous! 😥 I wasn’t able to answer the questions. ☹️

[@ReaNinja]

Aww 💗 There's still a next one for sure and by then, you can be more prepared. 🙏

[@craycray3653]

Call Center Ninja Thank you! 💕

[@elizabethroxas7027]

I am actually would like to apply to a higher post like QA...but the hindrance here was that I am afraid of the interviews. In short, I am not confident. Can you give me more tips?

[@ReaNinja]

Hi Elizabeth, thanks for watching. I believe that the best way you can overcome is to prepare and know the role you are applying especially that it's a specific one. Even with prep, you will still get nervous. But that's the way it is. When you prepare enough, you will be more confident. 😃

[@aprilsantos8424]

first time ko po mag-apply, ilang days din po ako nagwwatch sa vids niyo to prepare, sana ma overcome ko nervous ko on monday huhu

[@marissaoterochannel6837]

my last interview naiyak ako in front of them.. nakakahiya talaga.. 😢

[@ReaNinja]

Ok lang yan. Meron pang next time..❤

[@marissaoterochannel6837]

@@ReaNinja opo miss.. trtry ko mga tips mo poh.. 💛

[@rheianthoughress8141]

Yup correct ka mam.yan ako e

[@nathanielgalimba4470]

Thanks! :)

[@ReaNinja]

Welcome 😊

[@altoncarter5661]

Yes i like her

[@altoncarter5661]

I like her she is good

[@jovenjuno1238]

It helps me a lot. Madamo gd nga salamat 😂

[@ReaNinja]

Joven Juno Welcome kaayo! 😃 Salamat! 💗

[@marygracediagono2981]

Take care Ms Rea. Can I have a copy of your positive scripts?

[@ReaNinja]

I don't think I have it on paper, but I'll see if I can publish it. :)

[@marygracediagono2981]

I just passed my final interview and already signed the Job offer. But I'm still thinking of ways to be a good customer service representative most specially to grannies from Canada. I Will be assigned to a health care account. Could you coach me on how to pass the nesting period and at the same time meet the metric system in that health care account?

[@marygracediagono2981]

Your coaching would be of great help. Thank you very much 💝😗 and God bless 🙏❤️

[@ReaNinja]

It's going to be very account-specific. Don't worry. I'm sure you will have training and coaching in your department. :)

[@darlenebulibuli1667]

Na late man hinuon ni te hihi. This is one of the reasons why I failed sa ubang interview 😬

[@ReaNinja]

Darlene Bulibuli Aww sayang, but were you hired na? If that's the case, then great! 😂 Congrats!

[@darlenebulibuli1667]

Yaaaasss🎉😊

[@keysphotography9187]

What call center did you work at?

[@ReaNinja]

Aegis, Peoplesupport, TP 😊

[@otipayb1919]

is it okay to say that i am a student? because i have a friend that was turned down every time he mentions thay he's a student.

[@ReaNinja]

It's okay but a lot of companies don't hire students because it is hard to work and study at the same time.

[@jusminebitco8827]

Hi! Can I ask for an advice if how I will be able to pass the validation interview? XOXO

[@ReaNinja]

Hi jusmine! Be prepared by researching about your account and practicing some mock calls related to the account (or at least the basic call flow) 😊 Here are some interview tips kzbin.info/www/bejne/paKVc2Smid9oh7M

[@christinelescano817]

from my initial interview yesterday, they told me to wait for their call for my final phone interview at around 4pm and it's already over an hour and a half and they still haven't called. may chance pa kayang tawagan nila ako huhuhu😭

[@ReaNinja]

You may follow up. Baka nakalimutan lang sa dami ng applicants. ❤🙏🏼

[@christinelescano817]

@@ReaNinja I passed the final interview and online assessment kagabi lang grabe super thank you po sinunod ko lahat ng tips nyo😭😭

[@jeanannlupogan2002]

Ate rea. Do you have a video for Berlitz exam ?

[@ReaNinja]

Wala pa 😊

[@jhenremolin8882]

This is me during my enterview sesion..l got nerve rocking...😢😢

[@ReaNinja]

Jhen Remolin You can overcome it. 💗

[@outofbounce9020]

I 'm gonna wear an amerikana, black pants then white shoes😅. Is it okay to wear white shoes?

[@ReaNinja]

I dont see anything wrong. 😊

[@momssyhoney3670]

Halo po .. ka relate ako. Call center agent din po kc ako. Balikan kita mamaya. Naka marka narin po pala ako. Visit ka sa bahay ko.

[@altoncarter5661]

I love her she is cute

[@nodilynbarcelona1453]

Hi po. It's me again. Naipasa ko na po ang initial interview pati ang exam. Pero ligwak po ako dun sa huling process. Mock calls po ay isa sa examples ng call stimulation test? Nung andun na po kasi ako di ko alam ano sasabihin Hays pero gusto ko po magka idea paano po. Ty

[@ReaNinja]

Hi Nodilyn. Here's a video that might help.. kzbin.info/www/bejne/qaW9h56bgM55qa8 For mock call samples check mo sa home page ng youtube ko, naka playlist sya. Dont lose hope. Practice mo lang yung mock call then apply ka again. 🙏

[@nodilynbarcelona1453]

@@ReaNinja thank you so much ma'am. I'll check it later and I'll try my best harder next time. God bless po. 😊

[@nodilynbarcelona1453]

Hi po. Tatanong lang ako. I applied po kasi today and passed the initial interview and got 6.2 score during the call stimulation test ang passing score po Nila dsw ay 7 Sabi sa akin ng interviewer tatawagan daw po ako nila if ever I was given a chance to conduct a free training. Should I hope po ba? And do you think po may chance pa yun? Ty po.

[@ReaNinja]

@@nodilynbarcelona1453 You mean phone simulation. 🙂 I suggest you apply nalang sa iba. You're almost there, konting practice pa sa mock calls para maging mas confident ka. 💗

[@nodilynbarcelona1453]

@@ReaNinja yes po ma'am. Ayoko na din po umasa dun kaya apply na po ako ulit sa iba. Kahit papaano may idea na din po ako about mock calls. And I'll be more confident next time po hoping I'll be finally hired hehe. God bless po ma'am.

[@nodilynbarcelona1453]

Hays. Get rejected for the first time in TP ligwak ganern kinabahan kasi ang lola mo pero naka sagot nmn ako Yun nga lang Mali mali grammar ko Hays ang dami gusto kong I express pero di ko sya kaya I express vocally. Sa nonvoice po ba required din na dpt fluent ka?

[@ReaNinja]

Aww. For sure you can always try again pero with more practice beforehand na. For non-voice, kailangan pa rin with good command of english kasi dapat din tama yung grammar or diction mo sa emails or chat. Mas napapansin kasi sa written. Pero depende rin sa trabaho yan. 🙂

[@nodilynbarcelona1453]

@@ReaNinja thank you for responding ma'am. I was really nervous earlier during the interview. Nagbigay nmn ng feedbacks/suggestions yung interviewer at un ang tutukan ko. Thank you po for making this video. I'll do my best next week. I'll keep applying until I get hired. Make more videos pa po. God bless.

[@ReaNinja]

You're welcome. 🙂 Good to know you were given feedback. Tama yan. Focus on the feedback and what you can improve on. Keep applying. 💗

[@altoncarter5661]

I got a crush on her. She is cute

[@altoncarter5661]

I could love her

[@rustydizon4596]

Ako iniisip ko nlng tao lng din sya at kinakabahan din sya habang iniinterview ako. Tpos parang tropa lng sagutin at itreat pero may respect pdn

[@ReaNinja]

Tama 💯

[@SoMooLand1nine7]

Pero nakakaKaba tlaga eh. Grabe lang.