I neve thought I will watch an entire video about a boiler, but let me said, thank you so much. It did help me pretty much. Thank you very much. Very helpful
@johnbayley11092 жыл бұрын
Brilliantly clear to those of us who aren’t experts in boilers. You give confidence to make the adjustments necessary. Thank you.
@IanTresidder2 жыл бұрын
Thank you Mark.The manufacturers should be asking you to write their instruction manuals. Your videos are great.
@SolloxAndTheSpooners2 жыл бұрын
Thank you Mark. As others have said, so much clearer than the manual, watching this was time wells spent.
@chinwaioliveting6043 Жыл бұрын
Thank you Mark. We have this new boiler today and couldn't figure out how to have hot water. You save our lives!
@tonyefc8423 Жыл бұрын
Your videos are Sooooo helpful. You should do a video for all new boilers, to explain the lowdown on them in your clear and concise manner for the user. Downloadable and of course for a fee. Be worth every penny. Better than any poorly worded and written user manual. Thanks for your efforts.
@philbull112 жыл бұрын
Thanks That was brilliantly simple to allow me to warm up & have a shower on a cold day. The explanation was also interesting and crystal clear : And a reminder that my service is a bit overdue !
@bagitn_ban_it65552 жыл бұрын
Thanks for the video got the glow worm 25c installed and still used your tutorial. Done a great job 👍
@leona_devon11 ай бұрын
Thank you for showing me how to turn the eco mode on, I wondered why the boiler made noises all the time and it's only me on my own so there's no point having it do that amazing thanks
@sarahsullivan435611 ай бұрын
Thank you so much! I went to go do washing up and found that my hot water had gone. You have rescued me from a cold shower in the morning.
@mgaheather2 жыл бұрын
Thank you so much. You have saved me having to call out an engineer. The way you have explained everything makes sense and you have saved me money.
@rogernelson6532 Жыл бұрын
I've watched a couple of his videos and they have ALWAYS helped me out... cannot fault him 10 out of 10 THANK YOU
@Koogeybear Жыл бұрын
Thanks. Great helpful and clear video. Had an F.28 error which indicated a frozen condenser pipe. Sure enough insulation had come off. Defrosted pipe with boiling water, reset boiler as you showed, and all working again. Thanks.
@Pepperpurple Жыл бұрын
Thanks Mark. A comprehensive guide to the control panel. At a perfect pace too!
@lyndadimelow1572 жыл бұрын
Thank you Mark, you spoke clearly and simply, I gave. Geeked my temperatures all good, and reset my boiler
@scottanderson5520 Жыл бұрын
Thanks Mark saved us having cold showers this Christmas. Bleeding the radiator knocked off the boiler.
@gabriellecattani284611 ай бұрын
As a woman in her own, I know understand my boiler! I can manage the basis problems. Thank you
@davebain5007 Жыл бұрын
I just had this boiler fitted & made the changes you recommended. Thanks
@EMDnDMG Жыл бұрын
Now I finally know what the eco mode is doing. Thanks Mark.
@anthonymcghee4649Ай бұрын
Brilliant mate worked great for me . Thanks
@AnnKoilparampil6 ай бұрын
Thanks Mark! This was extremely helpful!
@mapes12 Жыл бұрын
Thanks. We have one of these boilers and the manual is no way as clear as your walk through 👍
@janenapier74952 жыл бұрын
Many thanks for this easy to follow guide. I am now trying ECO and will report back!!!
@pawncrackers5 ай бұрын
Thanks so much, Mark! Had my radiators come on whenever they want while on ECO mode, and with the hot weather coming, need to be in full control. Thanks for the clear explanation. Take care! :)
@janiceclark4732 Жыл бұрын
Thank you, the first time amy of this has made sense. Now not scalding my hands any more.
@jleyd Жыл бұрын
Simple clear instructions for everyday people. Thank you.
@laurar7346 Жыл бұрын
Legend, thank you! Snowy night and husband is out, my and my little one nice and warm now :)
@baileysmyman2 жыл бұрын
Thanks so much for these clearly explained operating settings. Most helpful.
@5minuteartlessons1952 жыл бұрын
Thanks, finally able to turn on eco mode. Can’t waste gas at these prices
@mjames9782 жыл бұрын
Thanks for the advice.. have a Glow Worm 35C and its a great boiler.
@cromptonenator2 жыл бұрын
Key point for people whose Glow Worm boilers come with a timer on the right: If the little round switches are outwards, it means the boiler will come on at that time.
@CollyCollz2 жыл бұрын
What a great video, very straightforward and easy to understand
@kevinyates6410 ай бұрын
Really clear instructions, but my boiler just displays 'no' when I press the + or - buttons. It also won't let me switch off eco mode, nothings changes when I press both for 5 seconds. It is the Ultimate 30c, but identical control panel to this one.
@AG5-552 жыл бұрын
Thank you so much. this was brilliant. Ive been trying to find how to adjust radiators. They were red hot and were set to 72. i have been able to lower thanks to this
@iansharp99412 жыл бұрын
Thank you very much for this information. Helped me with sorting my boiler out.
@nunestyle8 ай бұрын
Thanks mate you just saved the day❤
@jeffburrell7838 Жыл бұрын
Very informative. I'll check my boiler settings in the morning.
@sentinel2199 Жыл бұрын
Many thanks for explaining how to toggle the Eco mode, as this doesn't seem to be documented anywhere (not even in the manual).
@stephenellefsen3866 Жыл бұрын
Thankyou Mark, Thanks for your description of the eco setting and related noises from the boiler. I now understand that when I turn on the hot tap when the central heating is also on I get those noises. I can now relate this to my wife and possibly save my marriage. Phew ;-)
@barrysw Жыл бұрын
Thanks for this Mark you just saved me the cost of a callout. Skipper
@Peter-xo5oc10 ай бұрын
Perfect video for these boilers! Thank you!!
@joannhong4695 Жыл бұрын
Thank you Mark. Very clear and helpful!
@amziedragon6619 Жыл бұрын
Thank you this was clear, simple and incredibly helpful!
@Grassmonster32 жыл бұрын
This is great - so much clearer than the manual. Only thing that isn't working for me is turning off the eco setting. Pressing the plus and minus button together is doing nothing.
@MarkBallardLTD2 жыл бұрын
the eco setting seems to be a bit random. Not got to the bottom of it yet.
@AgentRidge2 жыл бұрын
I’ve had the same problem here too I have the BetaCom 4 it won’t turn off with holding plus and minus button together
@AgentRidge2 жыл бұрын
Your boiler water heat is set to 50c or lower it has to be 55c anything below that will turn on ECO mode
@ant44672 жыл бұрын
@@AgentRidge how do you change the water temp. My betacom 4 just says no when I click on the +/- buttons.
@jonathanpope81 Жыл бұрын
Magic intelligent and helpful!!! Tap positions when increasing pressure was tricky as difficult to see and tap positions was confusing. I assumed "in line" with pipes would be correct for "on" but no way of seeing pipe direction as its more like a " knuckle "but your pic of black taps being horizontal prior to adjustment helped big time. Yellow knob being vertical during use was noted also it only has a + - icon Glow worm manual diagrams are not colour coded or easy to interpret as they are small and complex to understand even with a magnifying glass and wasn't much help. You saved the day after a F28. Still getting a service though as you mentioned it was a gas issue. I had to bleed radiators to lower pressure from 1.9bar to 1. 2 bar when not firing because I overdid the pressure increase method initially. Would 1.9 bar for 30mins damage boiler during resting mode ( ie) no taps on or radiators? Many thanks.
@Traumahawk0072 жыл бұрын
Hi Mark, great Video. I have the Vaillant version of this boiler known as Home Combi 35 instructions not clear so this really helped.
@sumanadas2663 Жыл бұрын
This is very good video.one of the best one I find.Very clear and good explanation.Thank you.
@michaelproctor41022 жыл бұрын
Clear and very easy to understand thanks Mark.
@diarlaamaral2580Ай бұрын
Thank you Mark very helpful and unfortunately Glow warm brand is not so reliable it takes too long to heat the tap water anyway I will have to replace my boiler after 3 engineers trying to figure it out and replacing parts there is no solution in my case I like instant (less than 30 seconds to have hot water) Tks a million for the video 👍
@lonehiss93292 жыл бұрын
Thanks Mark, just had a Glow Worm 24c - AS/1 installed however this video still helped me fathom what was going on!
@basheerkhuddus9551 Жыл бұрын
Brilliant video Very helpful, keep doing the good work. God bless you
@richardbarker35802 жыл бұрын
Hi. We have exact same boiler, thanks for the video. Really helpful as manuals are sometimes ful of too much information and the basics get lost, I have one random issue though, sometimes when we turn the hot Water tap on we get a loud rumble, doesn't happen every time so hard to find out what or where its rumbling
@marrellivieira99612 жыл бұрын
Thank you Mark You are a start save my day the best video on KZbin
@ambernorth3955 Жыл бұрын
So helpful, much better understanding now, thank you.
@robsatoz2 жыл бұрын
Thanks so much. Great job Mark
@user-uy8hp1et6z11 ай бұрын
Thanks, very helpful and easy to understand.
@Bling63a2 жыл бұрын
Cannot switch off eco mode to save my life. I wish I had never pressed it 🤣. Apart from that, great advice. Thanks 🙏🏼
@jasonreaney88888888 Жыл бұрын
Same here
@DK-tl9hi Жыл бұрын
This is so helpful thank you so much Mark
@amyscaddan3109 Жыл бұрын
Thanks Mark! Very clear and concise. 👍🏻
@blackparade9529 Жыл бұрын
Thank you so much m8, that was one of the best videos in this matter I’ve ever seen on internet 👊🙏
@christinestone2587 Жыл бұрын
Thank you. Very concise and clear. Big Up!
@RandyTandy15 Жыл бұрын
My word this was helpful! Thank you very much for your time.
@gradun1237 ай бұрын
Thanks Mark, exactly what I needed!
@davie452 жыл бұрын
Excellent informative video. Thankyou
@simonr13929 ай бұрын
Not sure if anyone will see my comment but I cannot adjust temperatures as when you press plus or minus buttons it says 'no'!!
@xedline28 күн бұрын
Did u managed to solve this problem I also facing the same.
@hannaht827222 күн бұрын
I have also got that "no" problem for 3 months now...
@xmarblox Жыл бұрын
Hi there. Quick question: How do I unlock my glowworm ? It shows me "no" on display if I press any + or - button. Thanks in advance. Regards
@davids3526 Жыл бұрын
I have the same issue. Any ideas?
@AgentRidge2 жыл бұрын
If anyone has had this problem with their boiler ECO mode not turning off even after holding plus and minus it’s because your hot water Temperature is set below 55c and it has to be 55 for ECO mode to be off then if you try eco mode with plus and minus it will work with plus and minus
@michaelgarratt13552 жыл бұрын
Yes i had exactly the same problem. I was told the temp can be set to 40 and still be able to turn ECO on or off but i could not do this but when i set it to 51 it went off. Only if i adjust back to 40 then ECO will stay on.
@hoisin75 Жыл бұрын
Best tutorial I’ve seen on this boiler. Government is recommending a flow temperature of 60 currently. Would you recommend that?
@user-siderela20166 ай бұрын
Thank you so much 🙏🌺🙏
@hriditaashraf2159 Жыл бұрын
Thank you very much Mark.. You really helped a lot
@theleggomen27016 ай бұрын
Cheers Mark. Very helpful
@letruong10512 жыл бұрын
Thank you very much I thought something wrong with my boiler but it s turned out that I accidentally touched the mole button so heating icon disappeared so I’ve hot water but no heating . Now I know why . Thank you very much .
@JCAUDITS Жыл бұрын
Thank you. Looks similar to my Capriz
@ColinWatters8 ай бұрын
The manual for some models says "The preheating function is made available by a suitably specialised installer." Which suggests to me that some instalations may not have the ECO mode enabled.
@bethp9800 Жыл бұрын
Really clear, really helpful, thank you.
@abimbolaogunleye12412 жыл бұрын
Thank you Mark! Very helpful!
@terryhampso5800 Жыл бұрын
Cheers Mark. Smashed it !
@coraljones7014 Жыл бұрын
Thank you Mark, easy instructions. Still not sure if I should be on eco or not as My hot water takes ages to come through and it's on eco
@tailsoffun48972 жыл бұрын
Hi great video thank you. Have just moved and have this boiler. After seeing this wanted to check radiator temp as room never seems to warm. When I had radiator icon on only I tried both plus and minus buttons and both just say 'no' in the display. Not even giving the current temperature. Any ideas please? Thank you 😊
@alexwright96012 жыл бұрын
I have the same problem, did you find a resolution?
@leeyarkess25392 жыл бұрын
Mine too.
@balenrc2 жыл бұрын
Same here. Any answer on this yet Mark?
@joychidgzey44842 жыл бұрын
Thanks….made it so easy to follow 👍👍
@happyflea2 жыл бұрын
Thank you for making this!
@dgrose662 жыл бұрын
Really helpful thanks Mark.
@jitutalajia5982 жыл бұрын
Superb information. Very nice and useful
@beverleystewart27912 жыл бұрын
Mark very helpful video, what bar should my boiler be at, currently it’s 1.5bar is that setting ok??
@MarkBallardLTD2 жыл бұрын
That's perfect.
@sonaharry58152 жыл бұрын
Hi Mark ; your tutorial is fantastic , my daughter likes hot showers in the morning and she would like the hot water temperature at over 60 degrees centigrade but as you know the max temperature is set at 60 in the Energy 25c , how can the hot water be increased to say 65 degrees centigrade if possible please . Thanks David ( Sona) .
@dominic11C2 жыл бұрын
Thank you for a great video!
@pauldillon21612 жыл бұрын
Great video thank you.
@tonyp1945 Жыл бұрын
Thanks for that, just brilliant.
@robbayley866 Жыл бұрын
Very clear. May thanks.
@batuhantasc3919 Жыл бұрын
thanks for your all effort .ıt was so clear
@MargaretUK2 жыл бұрын
Thank you for this video. My heating was on a horrifying 80° but it's 65° now, hopefully that will help me afford to put the heating on next winter 👍 My water was on 60° and is now 50°, and I'm going to experiment with eco mode, one week on, one week off, and see which costs more.
@olufemibakare4 ай бұрын
Thanks for this video. Please how do I set the timer for the central heating?
@bobbyfatgun2 жыл бұрын
Thank you for the video. I'm trying to turn down the hot water temperature. For some reason this doesn't seem to work for hot water though. I cycle through the modes to hot water and then press '-' and nothing happens. It's fine when I select the heating. I can adjust this fine. Just not the hot water. Any ideas why this would be anyone? Thanks again
@lucygreen7554 Жыл бұрын
Hi Bobby, I have the same issue, did you ever find out the reason why?
@Paul-xk5os Жыл бұрын
@@lucygreen7554you set the temp on the remote under the hot water
@lucygreen7554 Жыл бұрын
@@Paul-xk5os thank you, will try that
@richyrandall6 ай бұрын
Hi... Brilliant tutorial.. I just have one question, tho, please. Does this boiler work the same as the Sustain 30c? The reason I ask is we've just moved into a new house with a Sustain 30c and the only way we can get any heat in the house is by turning the radiator function up to 65... Should there be a room thermostat too? Or do you need to rely on setting a temp at the boiler on the screen? Thanks ;)
@user-sv2qm7wc3x Жыл бұрын
Amazing thank you very much 😊
@Chris256C2 жыл бұрын
Thank you so much 👍
@nadsclaire46962 жыл бұрын
Thank you!
@MegaWolf2 Жыл бұрын
Thank you i have f 28 i reset ,and than open my gass outside and reset again and vorkin
@stevie38632 жыл бұрын
This is all good but I have the heating symbol on burner going but no heat coming to the radiators
@tonywood6332 Жыл бұрын
Great vid mark. One Q though, my CH temp is displayed and I’ve reduced it to 65 from 75 but can’t seem to access the water temp section (the book doesn’t help either) GLOWWORM EASICOM 3 25r
@thesupergreenjudy Жыл бұрын
Do you have a thermostat by any chance? I had the same issue. If your boiler is linked to a thermostat you can adjust the water temperature from that thermostat - You can also call the glowworm hotline, they can talk you through the menu as I had to with my glowworm for the flow temperature. you need to press the buttons in a certain order if you want to do it directly from the boiler