How to Reboot The Decoder (Boot State)

Simple steps, reboot the ORIVISION's video decoder!
H.265 4K HDMI/CVBS/VGA Decoder(DH931): www.orivisiont...
H.265 SDI Decoder(DS931):www.orivisiont...
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[@abc4utah]

Hello, my decoder will lock to an incoming IP stream, but it will not decode. I have emailed support several times and have heard nothing back. I was wondering if there is a way to get the most recent firmware and see if this fixes the issue? Thank you.

[@orivisionelectronic5892]

Our support team will contact you asap, please check your email.