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@alinaburkeburke458817 күн бұрын
Thank you so much for this info!!
@CrescentKao17 күн бұрын
You're welcome! I'm glad you found it helpful!
@silverstargirl202 ай бұрын
We tried to contact the shopper who left 1 star rating on our listing just like the way you mentioned but he is not responding back. Infact he has already taken the replacement but he is not replying back to us. We are trying to contact him again but no response. Wat should we do now 😢
@CrescentKao2 ай бұрын
Unfortunately, you can't force someone to reply. You can only do your best by reaching out.
@silverstargirl202 ай бұрын
@ yeah you are right. Can we still report that particular review to Amazon ? Since it was not based on product performance. His item got damaged in the transit while fba shipping hence reached him in this condition. But he blamed us we sent him used item 😢.
@CrescentKao2 ай бұрын
@@silverstargirl20 Yes, I explained in the video what the review guidelines are.
@ateam8423Ай бұрын
I have tried everything even calling them . Send dozens of emails. They always come with some AI reply. Is there a way to reset the listing at this point because my listing is not even making any sale's now
@CrescentKaoАй бұрын
You can create a new listing using a new UPC barcode and relabel all of your inventory.
@ateam8423Ай бұрын
@CrescentKao can I not just refresh the listing . Relabling the stock that I have there is to long. Also my supplier was telling me there is agency that can refresh reviews is this real?
@CrescentKaoАй бұрын
@ no
@brianmcneil35892 ай бұрын
I like the tool, but isn't anything that involves directing amazon customers to your lead capture site a no no with the risk of a punch in the bleep?
@CrescentKao2 ай бұрын
It’s not against the TOS to do that.
@AmazonProfitSharks2 ай бұрын
Crescent, do not lie, it's impossible to remove listing review by reporting it, even if it's against terms of service, and you know that.
@CrescentKao2 ай бұрын
You’re completely misinformed. Amazon absolutely does remove reviews that violate their policy. I implore you to find a review that violates their policy.
@user-ry2bo1kd7w2 ай бұрын
I am following your instructions but when I click on Contact Customer, there is a pre-filled message automatically written by Amazon that I cannot edit. How do you leave a custom message??
@CrescentKao2 ай бұрын
You can send a custom message after sending the default one.